Sekure Merchant Solutions

Have been dealing with Kumar P*** of Sekure Merchant Solutions and he has done an excellent job getting new lower rates, also informing me they can process American Express cards at a lower rate which was not allowed before He did a great job Also has been in touch with me when ever there is any major changes with our account

Our credit card payments fees have been getting highI have been looking at other alternatives and companies in an effort to find a more competitive optionAt the same time, I called our current company, Sekure Merchants, to see what they could doLaura Benjamin, our Relationship Manager, was very quick in getting us a 50% reduction in our ratesShe was extremely helpful and went out of her way to satisfy us

Shant from Sekure Merchant has made my day a whole lot easier....Thank you

Shawn F* is our Rep for Sekure He is helpful and on the ball If we need assistance he is there It's really nice to have a personal contact when we have a question Been a great experience

MrB***, I have reached out to *** *** and assured him there will be no further contact from our company I have also launched an internal investigation to find out how this happened and how to ensure future prevention The phone numbers provided have been added to our
internal Do-Not-Call list, which is carefully maintained

Jamie Lee C*** has been my contact since inceptionShe has always been there when I have questions or need helpVery courteous and sympathetic towards the hurdles that small businesses experience

From day one Sekure has been a fantastic company to work with for our small business needs Their technology works very well and any time we've had a problem we've been able to address it almost immediatelyAny time we've had a question they've been eager and happy to take care of us Everyone we've dealt with has been friendly and professional and even check up on us from time to time

Joshua C*** cold called our company yesterday to see if we were happy with Sekure Merchant SolutionsAfter hearing we had other companies calling us to be our credit card merchants Joshua told me he would review our account to see what he could do for us In less than hours he called me back with an offer that is even better than what we had currently with Sekure Merchant SolutionsJoshua's follow through and positive attitude gave me a reason to stay with Sekure Merchant SolutionsHigh five to Joshua!

They've been warned over a dozen times to discontinue calling and harassing our companyWe receive on average four to five calls per day and each time they're asked to remove our number from their call list - this is the type of business you don't want to do business with

Secure Merchant Solutions - Mandy C***, customer relations managerMandy helped review my statement and explained each line item She found that I was paying for a serivce I was not using so she removed it and saved me $ She was professional and thorough

My Account Team Member gave me clear directions and answers to respond to the alert I received on our merchant account
She took care of it immediately and most of all cheerfully
Thank you
Candy Cogan
Accounting
Access Lock Technologies, Inc

Mandy did a great job following up with me after my first inquiry Being new to the system, I had basic questions about viewing statements and she was very helpful getting me the answers I needed

Very helpful

We have been working with Sekure Merchants for several years and have had a great relationship with them Recently we contacted SM about a couple of issues Our new client relationship manager, Dexter "Dex" T***, reached out to us to introduce herself and see how she could help She was very professional and responded in a timely manner with the information we needed Thanks Dex!

Stephanie has been the most helpful resource I have ever dealt with She calls and checks on me to be sure everything is going well, she responds quickly to emails if I have a questionI am very glad we have her as part of our team!

Daniel S***, my contact at Sekure Merchants has been above and beyond helpful for me and my company We have expanded and found it necessary to add entirely different businesses in our area Daniel made the transition smooth and did it timely! I would highly recommend Sekure Merchant Solutions as a credit card processor and Daniel Striet, as a great contact He ALWAYS returned my call when I left a message Daniel is a perfect example of Management's dream Customer Service Representative!

Jackie A*** has been a great help, we had a couple issues with our credit card processing and one phone call she helped me get things taken care of for our customers She returned my phone call with in minutes of me leaving a message for her She has called to follow up to make sure things are still running smoothly Great customer service is a must with credit card processing

I just signed up with Sekure and so far have been very satisfied with customer serviceStefan D., Ashley H and Michelle Ghave been professional, courteous and helpful I am still not sure if I'm saving money though, too soon to tell

Recently Tiffany G***, Relationship Manager for Sekure, helped me solve a problem I had with my account She was prompt, professional and a pleasure to work with her I give her and her company five stars!

A very professional companyRelationship Manager Jackie A*** has gone out of her way to make sure our business runs smothlyShe always makes herself available and is extremely prompt in returning calls or answering any questions that I may throw at herWonderful