Service Champions Heating & Air Conditioning Reviews (951)
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Service Champions Heating & Air Conditioning Rating
Address: 7020 Commerce Dr, Richmond, Ohio, United States, 94588-8021
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Technician John R did a great job fixing the wiring in the fuse box and air conditioning systemHe was efficient in identifying the issue and able to fix everything
MrEric is very professional finial my ducting job perfect
Today I had an appointment for the annual service on my heating unit The technician, Nick Y, was polite, friendly, and very knowledgeable He took his time and explained what he did, and what his findings were All in all my experience with Service Champanions has always been positive
Chris H serviced our two heatersHe was cordial, friendly, conscientious and
answered all my questionsHe left everything clean*** ***
He called before he came and was very professional when he got to my houseHe fixed the problem within a short period of time and showed me how to make sure it didnt happen againAmazing service by Andy W, woukd definetly recommend him
Service Technician David C was polite, efficient and competent
NIck Y was very personable, very professional He arrived and did the service on time and thoroughly Continues the tremendous work of Service Champions Heating & Air Conditioning Ask for Nick for your next service appointment
Ryan L* was professional and ensured I understood everything that was going to checked during my annual service tune-up
Our furnace just barely stopped working, so I called Service Champions to schedule Leland's proverbial 18-point "Precision Tuand Professional Cleaning." A field tech named Eric showed up on my doorstep this morning to perform the work and see if he could get the furnace up and running When I told him I was currently out of work, he sought and gained permission from his manager to replace the igniter (the likely culprit) and a panel safety switch for free He also asked if I would sign up for their monthly maintenance program ($19.95/month) – which would also enable me to get a tuon our AC unit later this year – and I agreed He said there was no minimum contract (a la Directv) – I could cancel any time, no strings attached Eric was very considerate and seemed to have solid technical skills and understanding I genuinely think he is a good citizen trying to do good work and provide for his family On the door of his truck reads "Heating A/C And Good Deeds for Free." More on that in just a moment Based on today's visit and a visit last year from another tech, my sense is their business model is to kill you with kindness, scare you a little with "straight talk," and roll you into a maintenance agreement to keep the relationship percolatingand then when your furnace or AC really goes down, offer you "member" pricing (probably a little "gougy") and upsell the holy crap out of you :) But there's no obligation If I opt to go with them or another service provider down the road when my unit bids me its final adieus, it's my choice The risk for that kindness is on them How long will I keep the monthly service agreement? My call What I can say is before Eric came today, my furnace didn't work After he left, it worked He chose to perform a good deed today which my family and I definitely appreciated And it cost me basically nothing Had I called a regular repair guy, I have little doubt I would be out at least a few hundred dollars Ergo, on this day – Fri 1/12/– how can I not in good conscience give Service Champions anything less than five gold stars?
Yesterday I had an AC installed at my residenceI was very impressed with the crew
They were very polite, efficient( even cleaned the area after they were done !!)
Daniel arrived on time and was very friendly and professional He was there to just service the heater, which he did, but he also went above and beyond to investigate our history of issues with the A/C Daniel thoroughly reviewed our system, confirmed the issues, and provided alternative solutions He also pointed out issues with our fiberglass ducting which no one had done before He scheduled a senior tech to follwith us to provide more extensive details on our options and pricing I was very pleased with his demeanor, knowledge, and initiative
A wonderful businessWe recently had our air conditioning serviced by David ***I was contacted and told what time he would arrive, and he was on timeHe was very polite and pleasant and did a good jobWould highly recommend this company and David in particular!
Dean Ward and the entire Service Champions team are the BEST I've ever dealt withThey let you know exactly what they are going to do and a delight to work withI highly recommend them to anyone needing heating or air conditioning service
I had my regular servicing of my air conditioner with Service Champs this afternoon and, as always, was very pleased with the service I received I was particularly happy with the lovely young man who was sent to my home *** *** was so warm and attentive, explaining things he was doing and putting me so much at ease Service Champions has always given me the best of service and provides me with the very best of service people at all times I give Edwin stars and an A++!
I have been a service champion customer for years now and have been a member for about years nowThey are an outstanding company with workers who exemplify their commitment to their customersI recently had my unit serviced and Brian Penilla was an excellent tech that was very professional and gave me exceptional service
I used Service Champions for the very first time to have my central heating and air conditioning unit checked .I was extremely pleased with this company.*** ***,the technician arrived right on time and performed a service way better than what I ever had before.He took the whole unit apart,showed me the accumulated dirt and crud,cleaned all the parts and pointed out the wear and tear and reassembled it
He was accompanied by his assistant who serviced the unit located on the roof.Since I was a new customer they also had the manger review all the work that was done to the unit.Again I was extremely satisfied with the service and everyone who was involved
Joe H was a great service tech who came out promptly and serviced our A/C He did a thorough job while also being quick He provided a detailed report after the tuand gave us tips on extending the life of our A/C unit Would definitely recommend him to all
Excellent!!!! in all phases
EXCELLENT customer service by *** *** today! He explained everything I needed to know about the AC/heater unit He is very patient & professional
The service technician was amazing He was so knowledgeable and the service was so complete Brian Penilla met all of my expectations and was very polite I would highly recommend Brian and Service Champions