ServiceOne, Inc.

*** was very friendlyHe explained to me what my smoke alarms consisted of, how to work them and was very patient with all of my questionsHe is a real professional and you should be very proud of him
He is also a true Nebraska fan: GO BIG RED!

*** DID AN OUTSTANDING JOB HE WENT OVER AND ABOVE WHAT I EXPECTED HIM TO DO VERY EASY AND FRIENDLY TO WORK WITH

*** came out to service my air conditioner yesterday He was very professional, answered my questions, and now my air conditioner is ready for the summer Thanks ***!

*** from Service One did an excellent job It was our first encounter with the company and he could not have been more helpful in explaining their services, and in his work

Our service technician, ***, was very prompt and easy to work with He quickly assessed the situation with our heat pump, fixed the issues, and tested to make sure all was in working order He took the time to explain completely how the system works in the summer vswinter, and what we could consider functioning in colder weather vswarmer weather He seemed very knowledgeable and was very professional

Very satisfied with response time and repair of furnace by ***

*** was prompt, friendly, knowledgeable, and efficient -- a true professional!

I appreciate the extra effort by Service One to get to a elderly client to help restore her heat after being told that the earliest they could be at her home was Monday am I called on Friday about her heat not working and how I was worried about her not having heat for the weekendService One went the extra distant to get someone to her house on SatThank you so very much

Great and prompt service Fixed the issue quickly

After purchasing a home warranty I had some electrical issuesThis was the start of many trips to my home as they couldn't seem to get it togetherFirst trip, they couldn't figure out the issue and said they'd be backThey never set up the appointment I was promised and had to call back in and explain to the call center what was going onThey tried to refuse a second trip as the service techs didnt leave any notes on my accountSecond trip they wired the light in my young children's room on without any way to turn it offWhen I called in, the solution I was offered was just unscrew the bulb!
I had to push hard to speak to a supervisor because the electricians claimed that it was that way when they arrived at my homeReally, there was a ceiling fan and they took it down and replaced it with a cent plastic light socket without a groundAlso, they left the nasty dusty fan on my son's bedding
After further investigation, they wired the two biggest circuits together in my house leaving a total of amps on a amp breakerIf I turned everything on and the breaker failed, I would have had a house fireThey claimed they could put it back and then charge me to do it the right way
I had to run a length of romex myself so that I could avoid paying for them refusing to honor their home warranty if they had to do their work up to code
Nasty customer service if one of their field employees are at faultThey will never offer an apology, just a fix of just have your young kids unscrew the light bulb if you can no longer use the wall switch!
The end result is they refunded my warrantyI suppose service one doesn't like to be held to any high standard

*** came out in May to do our yearly air conditioner check, and he was extremely helpful, polite, and knowledgable It was great working with him and I look forward to giving him our business again in the future

This review is for ***
*** arrived right on time and was a true professional
the entire time he was at our house do a check up on our
A/C unit prior to summertime use He was very knowledgeable
and explained his work so that we could easily understand what
he was doing Certainly would recommend *** anytime
Thx

It was a pleasure to have *** service our furnaces todayHe is honest and efficient and I appreciate his helpful attitude

Very happy with *** and the service he provided

My backflow preventer was not stopping the water for the sprinkler system *** fixed the backflow assembly and tested the sprinkler system to ensure everything was working correctly I appreciate the extra effort he put into his job to ensure I would have no further problems I will definitely call Service One for help in the future

*** came to fix my plumbing issueVery polite, respectful and efficient
All of the service providers at ServiceOne are very compentent and helpful

We had a plumbing problem and *** was dispatched to our home He arrive on schedule and was pleasant to speak with and knowledgeable, quick and efficient in dealing with our problem We were very pleased with his work and he gave us advice on how to prevent the problem in the futureNeedless to say, we are very happy with Service One for this job

*** at Service One was very professional! Arrived on time, introduced himself, explained status of furnace system, polite and did a very good job, in a timely manner

*** is always courteous helpful & makes it a point to see if I have any questions regarding the work he's done

On 7/26/*** did service on our AC unitHe was very polite and did an excellent job and took the time to explain his work
Thank you ***