Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI never received a written response in the mail from BarclayCard
Regards,

P.OBox 8885Wilmington, DE 19899-8885 December 9, 2014 *** ***
*** *** ***
*** ** *** Re: Barclaycard Financing Visa Card account ending 9592 *** *** *** Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received. We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Hello
I received this email and would like to ask a question of Barclay bank before we close this matter First I would like them to send me copies of emails they said they sent me Also, is there any way I can try and retrieve emails these emails I may have received and opened Thank you, *** ***

P.OBox 8885Wilmington, DE 19899-8885 March 2, *** ***
*** *** ***
*** ** *** RE: Barclays Rewards MasterCard account
ending 9012 Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Complaint Type:
Billing or Collection Issues
select
Problem:
This bank will not fix the way they report their mistakes to the credit agenciesIf you look below it is reported as 30, then into collectionFirst off I had an agreement they knew my husband was ill and they fell throughI will keep complaining until they fix itThe account was PAID in full and they still have charge off status on the reports instead of paidI have called them and written them lettersIf this does not get resolved the attorney general might help81-Month Payment History Year Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec CO CO CO * * * * * * * * * * * * * * * * * * * Payment History Key
Translate
Desired Resolution / Outcome
Desired Resolution:
Billing Adjustment
select
Desired Outcome:
I want this fixed on my credit reportPer the FCA I want all this information fixed or removed from my reportsThey are reporting incorrectly and I want it fixedI spoke with a customer service rep Friday and they would not transfer me to a supervisor to help with this so everyone please be aware, stay away from this bank!!

P.OBox
Wilmington, DE 19899-
">
March 10,
*** ***
*** *** *** ***
*** *** ** ***
RE: NFL Visa account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
July 11,
*** ***
*** *** *** *** *** **
*** *** ** ***
RE: Barclaycard Visa with Apple Rewards account ending in
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [email protected], or call me directly at *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
April 29,
*** ***
*** *** ***
*** *** ** ***
RE: Application for Barclaycard Arrival MasterCard account
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received
We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are 8:a.mto 5:p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
April 7,
*** ***
*** *** ***
*** ** ***
RE: Barclaycard Arrival World MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
">
June 22,
*** ***
*** *** *** *** *** ***
*** ** ***
RE: Juniper MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
December 22,
*
*** ***
*** *** *** ***
*** ** ***
RE: Frontier MasterCard ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox 8885">Wilmington, DE 19899-
September 12,
*** ***
*** ***
*** *** ** ***
RE: US Airways MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our hours of operation are 8:a.mto 8:p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
November 4,
*** ***
*** *** *** *** *** ***
*** *** ** ***
Re: Barclaycard Visa account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** ***, ext***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

I have a US Airways CC with Barkley's BankTheir system is coded incorrectly when credits are processed and deducts miles from my US Airways account when it should add themI have been trying to get this error fixed for CC cyles and can not get anyone to fix an obvious system errorI have had 15+ calls into customer serviceThey clearly and very obviously can not be bothered to service customersThey are disinterested, misinformed and unknowledgeable

P.OBox 8885Wilmington, DE 19899-8885 June 22, 2015 *** ***
*** *** *** ***
*** ** *** RE: Carnival MasterCard account ending
0548 *** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET, Monday through Friday Sincerely,

P.OBox 8885Wilmington, DE 19899-8885 August 6, 2015 *** ***
*** *** *** ***
*** ** *** RE: Barclaycard Arrival MasterCard
account ending in 9040 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,
*** ***
*** ** *** ***
*** *** *** *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI received your letter dated November 2016, Case Number: The letter does not address the issues I brought to your attention via the Revdex.com and it contains inaccurate information(1) The letter does not mention the Servicemember's Civil Relief Act (SCRA) The SCRA is the fundamental premise of why I contacted UPromise Mastercard Therefore, I find it hard to believe your response does not acknowledge that law and it's requirements(2) The letter reads: "We called you several times to discuss your concern, but were unable to reach you." I have two issues with this statement: First, I continue to tell you that I am forward deployed and cannot talk to you on the phone, but you continue to try to call me and.or ask me to call you Second, I checked my home phone (on record, *** *** for messages There were no message left from UPromise Mastercard I can provide a detail incoming call record to you upon request(3) The letter reads: "Please check your next statement for any adjustments to your account." I checked my last statement dated November There were no explanations of any adjustments on that statementFor these reasons, I am unable to accept your response provided above to my complaint
Regards,
*** *** *** ***
*** *** ***

P.OBox
Wilmington, DE 19899-
December 28,
*** ***
*** *** ***
*** ** ***
RE: Williams Sonoma Visa account ending
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received
We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** or by calling me directly at *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** ***
*** ** *** ***
*
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
July 20,
*** ***
*** *** *** *** *** ***
*** ** ***
RE: Barclaycard Rewards MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***Our office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox 8885Wilmington, DE 19899-8885 February 11, 2015 *** *** ***
*** *** ***
*** *** ** *** RE: Barclaycard Financing Visa account
ending 8773 *** *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** My office hours are 9:a.m6:to p.mET Monday through Friday Sincerely,*** * ***
*** ** *** ***
*** *** *** *** ** ***