Sheedy Michael T

Complaint: 11627914
I am rejecting this response because: We have not received our refund and have not been contacted by a manager with any kind of explanation.
Sincerely,
Crystal [redacted]

On May 17, 2017 we mailed a copy of our response to Mikel [redacted] at the following address: [redacted].

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Mr. [redacted] on 2/08/18, addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not posting the contents...

of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry.  A letter was sent to Mr. [redacted] on August 2, 2016 addressing his concerns. In the interest of protecting our customer’s confidentiality, we are...

not posting the contents of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

Tell us why here...
We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry.  A letter was sent to the customer on December 8, 2016 addressing the concerns. In the interest of protecting our customer’s...

confidentiality, we are not posting the contents of the letter in this forum.  Please let us know if we can assist further regarding this matter.

Initial Business Response /* (1000, 5, 2015/09/24) */
We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer's inquiry. A letter was sent to Mr. [redacted] on 9/24/15, addressing his concerns. In the interest of protecting our...

customer's confidentiality, we are not posting the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention.
Initial Consumer Rebuttal /* (3000, 7, 2015/09/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was charged another $10 service fee. I have not used this account and BMO just keeps charging me fees. I just want this account closed!
Final Consumer Response /* (4200, 15, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I received the letter however NO WHERE Does it state that this will not affect me as far as my credit report, credit score and check systems. I am requesting in WRITING that NONE OF THESE will be affected. Then I'll consider this matter complete.
Final Business Response /* (4000, 13, 2015/09/28) */
We sent a letter to Mr. [redacted] on 9/23/15, addressing his concerns. In the interest of protecting our customer's confidentiality, we are not posting the contents of the letter in this forum.

We are in receipt of the complaint and welcome the opportunity to provide more information. We have communicated with Mr. [redacted] through regular mail addressing his concerns. Please allow sufficient time for the letter to be received. In the interest of protecting our customer's privacy, we are not...

posting the contents of the response in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A phone call was placed to Ms. [redacted] on 7/28/17, addressing her concerns. In the interest of protecting our customer’s confidentiality, we are not...

posting the contents of the call in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

The customer was contacted on 3/24/16 and their concerns have been addressed.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. We spoke with Ms. [redacted] last week and addressed her concerns. In the interest of protecting our customer’s confidentiality, we are not posting the details of the...

conversation in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

BMO Harris Bank was advised by the company that manages the consumer's 401K that the check was reissued on November 20, 2017.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A phone call was placed to Ms. [redacted] on 12/21/17, addressing her concerns. In the interest of protecting our customer’s confidentiality, we are not...

posting the contents of the call in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced consumer and welcome the opportunity to respond to the inquiry. A telephone call was made to the consumer addressing his concerns. The issue was resolved to the consumer's satisfaction.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The person who contacted me was incredibly responsive, and resolved my issue.
Sincerely,
Scott [redacted]

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A representative from BMO Harris Bank phoned Mr. [redacted] to discuss his concerns. In the interest of protecting our customer’s confidentiality, we are not posting...

the contents of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Mr. [redacted] on 7/29/16, addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not posting the contents of...

the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for ta[redacted] the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A Bank Representative spoke with Mr. [redacted] on 02/02/2018, addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not...

posting the contents of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint and welcome the opportunity to provide more information. We have communicated with Mr. [redacted] through regular mail addressing his concerns. Please allow sufficiednt time for the letter to be received. In the interest of protecting our customer's privacy, we are not...

posting the contents of the response in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. We are in the process of working with the customer to address his concerns.  Please let us know if we can assist further regarding this matter. ...

Thank you for taking the time to bring this matter to our attention.

We are in receipt of the complaint for the above referenced customer. We welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Mr[redacted] on 5/4/16, addressing his concerns. In the interest of protecting our customer’s confidentiality, we are not posting the contents...

of the letter in this forum.  Please let us know if we can assist further regarding this matter.  Thank you for taking the time to bring this matter to our attention.