Sheedy Michael T

The bank confirmed with the customer that the check was received

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was placed in the mail to Ms*** on 1/9/17, addressing her concernsIn the interest of protecting our customer’s confidentiality, we are not
posting the contents of the call in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

Complaint:
I am rejecting this response because: I've received no response to my complaint and doubt I ever will
Sincerely,
Mikel ***

We are in receipt of the complaint for *** *** and welcome the opportunity to respond to the customer’s inquiryThe Bank has communicated with the customer through regular mail addressing their concernsPlease allow sufficient time for the letter to be received. In the interest of
protecting our customer’s confidentiality, we are not posting the contents of the response in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

Initial Business Response /* (1000, 8, 2015/01/27) */
We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer's inquiryAn email was sent to Mr*** on 1/27/15, addressing his concernsIn the interest of protecting our
customer's confidentiality, we are not posting the contents of the letter in this forumPlease let us know if we can assist further regarding this matterThank you for taking the time to bring this matter to our attention

Initial Business Response /* (1000, 5, 2015/03/31) */
We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer's inquiryA representative from BMO Harris Bank spoke with Mr*** on 3/31/15, addressing his concernsIn the
interest of protecting our customer's confidentiality, we are not posting the contents of the letter in this forumPlease let us know if we can assist further regarding this matterThank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer's inquiryA letter was sent to the customer on October 27, addressing the concernsIn the interest of protecting our customer's confidentiality, we are not posting the
contents of the letter in this forumThank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Mr*** on January 6, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting
the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiryA telephone call was made to teh customer on October 4, 2017, addressing the concernsThe issue was resolved. Please let us know if we can assist further
regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry. A letter was sent to Ms*** on January 7, addressing her concernsIn the interest of protecting our customer’s confidentiality, we are not posting the
contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the rebutal for the above referenced customer and welcome the opportunity to respond to the customer’s inquiry. A duplicate letter was sent to Ms. *** on January 22, addressing her concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We are in receipt of the complaint and welcome the opportunity to provide more informationWe have communicated with the customer through regular mail addressing their concernsPlease allow sufficient time for the letter to be receivedIn the interest of protecting our customer's privacy, we
are not posting the contents of the response in this forumPlease let us know if we can assist further regarding this matterThank you for taking the time to bring this to our attention

Complaint:
I am rejecting this response because:Just sad, you called to upsell me with a Credit Card If you are willing to loose a customer that has paid well over $fees in years instead of just crediting that is sad and I will gladly accept your businesses response
Sincerely,
Tyler ***

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiryThe Bank is communicating with the customer via telephone conversations to address all concerns and provide a resolutionIn the interest of protecting our
customer’s confidentiality, we are not posting the details of the response in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr. *** on 02/05/2018, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the
contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint and we have communicated with our customer directly to resolve all concernsIn the interest of protecting our customer’s confidentiality, we are not posting the details of the response in this forumPlease let us know if we can assist further regarding this
matterThank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr*** on September 28, 2017, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the
contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Ms*** on 9/9/16, addressing his concernsWe are resending the letter on 9/14/to the address on file In the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiryA phone call was made to the customer on February 19, addressing her concernsIn the interest of protecting our customer’s confidentiality, we are not
posting the contents of the letter in this forum. Please let us know if we can assist further regarding this matter. Thank you for taking the time to bring this matter to our attention