[redacted] Revdex.com, Inc NDelaware Street # Indianapolis, IN RE: [redacted] (# [redacted] ) Dear Ms***: I have received your letter regarding [redacted] delivery issues We apologize for the inconvenience and frustration Ms [redacted] experiencedI regret that we were unable to delivery the refrigerator was promisedAs requested a refund has been processed in the form of a checkWe ask that Ms [redacted] please allow 7/business days for the check to be processed and mailedI reached out to Ms [redacted] with her confirmation number and provided a call back number We appreciate having the opportunity to answer the complaint Sincerely, Whitney E***
August 19, [redacted] Revdex.com, IncNDelaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted] ) Dear Ms [redacted] :I have received your letter regarding [redacted] ***’s concerns about her order.I apologize for any inconvenience Ms*** experiencedOur records indicate that the haul-away service charge and the water connection were refundedWe are unable to offer any further price adjustments or refundsWe appreciate having the opportunity to answer the complaintSincerely,Ryan M [redacted] Executive Team
November 18, 2015RE: [redacted] Dear [redacted] :I have received your recent letter [redacted] concerns about her television.I apologize for any inconvenience [redacted] experiencedOur records indicate that the service plan she purchased is administered through [redacted] We contacted the service plan administrator and were informed that they do not have a record of a repair requestIf she has any questions, [redacted] can be reached at [redacted] We appreciate having the opportunity to respond to the complaintSincerely,James [redacted] Director, Service Operations
[redacted] Revdex.com, Inc NDelaware Street # Indianapolis, IN RE: [redacted] (# [redacted] ) Dear Ms***: I have received your letter regarding [redacted] delivery issues We apologize for the inconvenience and frustration Ms [redacted] experiencedI regret that we were unable to delivery the refrigerator was promisedAs requested a refund has been processed in the form of a checkWe ask that Ms [redacted] please allow 7/business days for the check to be processed and mailedI reached out to Ms [redacted] with her confirmation number and provided a call back number We appreciate having the opportunity to answer the complaint Sincerely, Whitney E***
August 19, [redacted] Revdex.com, IncNDelaware Street #2020Indianapolis, IN 46204RE: [redacted] (# [redacted] ) Dear Ms [redacted] :I have received your letter regarding [redacted] ***’s concerns about her order.I apologize for any inconvenience Ms*** experiencedOur records indicate that the haul-away service charge and the water connection were refundedWe are unable to offer any further price adjustments or refundsWe appreciate having the opportunity to answer the complaintSincerely,Ryan M [redacted] Executive Team
November 18, 2015RE: [redacted] Dear [redacted] :I have received your recent letter [redacted] concerns about her television.I apologize for any inconvenience [redacted] experiencedOur records indicate that the service plan she purchased is administered through [redacted] We contacted the service plan administrator and were informed that they do not have a record of a repair requestIf she has any questions, [redacted] can be reached at [redacted] We appreciate having the opportunity to respond to the complaintSincerely,James [redacted] Director, Service Operations