Ms. [redacted] first communication with Seventh Avenue occurred on July 16, 2015, after she paid the balance on her account. In light of the small balance, Seventh Avenue agreed to delete the account information from Ms. [redacted] credit file. This change may take 30 days or more to appear on a...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] its going on a month I havent received my refund . I paid with credit card I would think I would get it back on my card .
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Ms. Workman will need to provide additional information before this matter can be properly investigated. A copy of the information that appears on the consumer credit report would be most helpful, along with any previous addresses and/or names under which the account might be listed.
Mr. [redacted] does not have, and was not mailed a pre-approved credit offer from Swiss Colony. Mr. [redacted] has had two orders approved and posted to his Swiss Colony Credit account since July of 2016. Two subsequent requests for extension of credit were held pending partial payment of the order total....
Had Mr. [redacted] made the requested payments his orders would have shipped and the remaining balances would have been posted to his open Swiss Colony Credit account. Mr. [redacted] has the opportunity to earn credit limit increases by making regular, timely payments on his account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I am happy with the offer of deleting all charges and having the account brought to zero; I am also satisfied with these charges being wiped from my credit report. However, in addition to these two things I would like the account with Seventh Avenue permanently closed.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
As of today, my credit history still shows the derogatory/delinquent statements made by Seventh Avenue. Seventh Avenue has not provided me with any documentation showing that they have contacted the credit bureaus and requested removal of the derogatory/delinquent statements made by Seventh Avenue. Because of this, my credit score is still about 100 points lower than it should be -- all due to the actions of Seventh Avenue. Therefore, this complaint must stay open until the credit bureaus post an update of my credit history showing that the derogatory/delinquent statements made by Seventh Avenue have been removed -- only at that time can I determine if Seventh Avenue has corrected my credit history. At this time, Seventh Avenue is still responsible for a significant drop in my credit score due to their actions, which were unsupported.
[redacted]
The Swiss Colony offers its apologies to Mr. [redacted] for the confusion regarding his order. Swiss Colony's records indicate his order was delivered on 10/27. In addition, Swiss Colony has credited Mr. [redacted]s account for the total of his order. Swiss Colony is investigating the error that caused Mr....
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may...
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We received the information from the Revdex.com in regards to your order #[redacted] placed 5/4/2015 via phone. We are sincerely sorry to hear of any concerns with the use of your card number. We take these concerns very seriously and have monitored your call and interviewed our agent. Our results indicate no wrong doing on the part of our agent or company. We regret that you experienced this through another source, and we are hopeful everything was resolved. Sincerely, MontgomeryWard
Ms. [redacted] placed an internet order with Country Door on May 8, 2015. Since this was a consumer initiated credit transaction, Country Door had a permissible purpose for requesting a copy of Ms. [redacted]'s consumer credit report.Ms. [redacted] placed an internet order with Seventh Avenue on May 2, 2015. Since...
this was a consumer initiated credit transaction, Seventh Avenue had a permissible purpose for requesting a copy of Ms. [redacted]'s consumer credit report.Please note that as part of the internet ordering process for each company, Ms. [redacted] was required to acknowledge receipt of and agree to the terms and conditions of the credit account. those terms include agreeing to allow the company to request a consumer credit report.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I am not paying for something that was defective that is the bottom line they sold me a defective item they NEVER TOLD ME THAT THEY WERE GOING TO SEND A SHIPPING LABEL THAT IS A BIG LIE I AM NOT LOOKING FOR A REFUND I AM LOOKING TO BE CREDIT TO MY ACCOUNT THATS WHY I DID NOT PAY BECAUSE THEY SOLD ME A DEFECTIVE AIR CONDITIONER AND THAT IS AGAINST THE LAW TO SELL DEFECTIVE THINGS THEY CAN SEND IT TO A COLLECTION AGENCY I DO NOT CARE I AM NOT PAYING FOR SOMETHING THAT DOES NOT WORK I MADE 1 PAYMENT AND I TRIED TO HOOK IT UP IN THE SUMMER AND IT WAS DEAD AND I CALLED THEM AND TOLD THEM ABOUT IT THEY TOLD ME THAT THE 60 DAYS HAS EXPIRED FOR RETURNS THEY NEVER TOLD ME THEY WERE GOING TO SEND ME A SHIPPING LABEL THAT IS A LIE THEY ARE LYING ALL I WANT IS TO BE CREDIT FOR THE $399.95 THAT THEY ARE CHARGING ME I AM ON DISABILITY AND THEY ARE TAKING ADVANTAGE OF ME I NEVER TOLD THEM I TRIED TO TURN IT ON IN THE WINTER I MUST HAD MADE A MISTAKE WHEN I PUT THE COMPLAINT IN IT WAS SUMMER NOT WINTER WHEN I TRIED TO TURN IT ON THANK YOU
Regards,
[redacted]
Seventh Avenue is not aware of any offer to Mr. [redacted] regarding his account. If Mr. [redacted] elects to pay the account the balance due will be changed to zero and the status of the account updated to "Paid in full - was a charge-off."
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] this account needs to be removed from my CBR immediately. Not only has this company broken the law with not identify who they were speaking with and having proper verification which is 3rd party disclosure I was also not given the call disclosure statement by all parties I have spoken with which is a violation of the FDCP. 3rd party disclosure is very serious and I am prepared to take legal action at this time. however this can be avoided with this trade line being removed ASAP. if it is not removed again I will be contact my attorney to move forward and I will also be contacting the CFPB as well as the FTC and attorney generals office. the reason I have not done that yet is because I was waiting on your response. also it is incorrect that this is my account and also if a fraud packet was received it would have been returned. so this trade line needs to be removed immediately or I am prepared to move forward.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I never received any documents, otherwise I would of filled it out. Never bought anything from here. Why should I have to pay something back that's not mines and it's reporting on my credit report?
None of the companies named by Ms. [redacted] has ever referred collection accounts to American Medical Retrieval. Further, none of the companies named allows collection agencies collecting on their behalf to furnish information to the consumer reporting agencies. None of the companies sells its...
accounts to debt buyers. Therefore, the only account information appearing on a consumer credit report would be the original trade lines from Swiss Colony, Country Door, and Monroe & Main. Please note that each of the companies furnished a date of first delinquency of November, 2007 and stopped actively reporting the accounts in 2013. If account information continues to appear on a credit report from one or more of the consumer reporting agencies, Ms. [redacted] should file an on-line dispute with the agency that compiled the report.
Ms. [redacted] first communication with Seventh Avenue occurred on July 16, 2015, after she paid the balance on her account. In light of the small balance, Seventh Avenue agreed to delete the account information from Ms. [redacted] credit file. This change may take 30 days or more to appear on a...
consumer credit report.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] its going on a month I havent received my refund . I paid with credit card I would think I would get it back on my card .
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Ms. Workman will need to provide additional information before this matter can be properly investigated. A copy of the information that appears on the consumer credit report would be most helpful, along with any previous addresses and/or names under which the account might be listed.
Mr. [redacted] does not have, and was not mailed a pre-approved credit offer from Swiss Colony. Mr. [redacted] has had two orders approved and posted to his Swiss Colony Credit account since July of 2016. Two subsequent requests for extension of credit were held pending partial payment of the order total....
Had Mr. [redacted] made the requested payments his orders would have shipped and the remaining balances would have been posted to his open Swiss Colony Credit account. Mr. [redacted] has the opportunity to earn credit limit increases by making regular, timely payments on his account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I am happy with the offer of deleting all charges and having the account brought to zero; I am also satisfied with these charges being wiped from my credit report. However, in addition to these two things I would like the account with Seventh Avenue permanently closed.
Regards,
[redacted]
Ms. [redacted] account has a zero balance and has been closed to new purchases.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
As of today, my credit history still shows the derogatory/delinquent statements made by Seventh Avenue. Seventh Avenue has not provided me with any documentation showing that they have contacted the credit bureaus and requested removal of the derogatory/delinquent statements made by Seventh Avenue. Because of this, my credit score is still about 100 points lower than it should be -- all due to the actions of Seventh Avenue. Therefore, this complaint must stay open until the credit bureaus post an update of my credit history showing that the derogatory/delinquent statements made by Seventh Avenue have been removed -- only at that time can I determine if Seventh Avenue has corrected my credit history. At this time, Seventh Avenue is still responsible for a significant drop in my credit score due to their actions, which were unsupported.
[redacted]
The Swiss Colony offers its apologies to Mr. [redacted] for the confusion regarding his order. Swiss Colony's records indicate his order was delivered on 10/27. In addition, Swiss Colony has credited Mr. [redacted]s account for the total of his order. Swiss Colony is investigating the error that caused Mr....
[redacted] payment to be miscoded as returned.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may...
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We received the information from the Revdex.com in regards to your order #[redacted] placed 5/4/2015 via phone. We are sincerely sorry to hear of any concerns with the use of your card number. We take these concerns very seriously and have monitored your call and interviewed our agent. Our results indicate no wrong doing on the part of our agent or company. We regret that you experienced this through another source, and we are hopeful everything was resolved. Sincerely, MontgomeryWard
They finally gave me the refund, thank you :-)
Ms. [redacted] placed an internet order with Country Door on May 8, 2015. Since this was a consumer initiated credit transaction, Country Door had a permissible purpose for requesting a copy of Ms. [redacted]'s consumer credit report.Ms. [redacted] placed an internet order with Seventh Avenue on May 2, 2015. Since...
this was a consumer initiated credit transaction, Seventh Avenue had a permissible purpose for requesting a copy of Ms. [redacted]'s consumer credit report.Please note that as part of the internet ordering process for each company, Ms. [redacted] was required to acknowledge receipt of and agree to the terms and conditions of the credit account. those terms include agreeing to allow the company to request a consumer credit report.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I am not paying for something that was defective that is the bottom line they sold me a defective item they NEVER TOLD ME THAT THEY WERE GOING TO SEND A SHIPPING LABEL THAT IS A BIG LIE I AM NOT LOOKING FOR A REFUND I AM LOOKING TO BE CREDIT TO MY ACCOUNT THATS WHY I DID NOT PAY BECAUSE THEY SOLD ME A DEFECTIVE AIR CONDITIONER AND THAT IS AGAINST THE LAW TO SELL DEFECTIVE THINGS THEY CAN SEND IT TO A COLLECTION AGENCY I DO NOT CARE I AM NOT PAYING FOR SOMETHING THAT DOES NOT WORK I MADE 1 PAYMENT AND I TRIED TO HOOK IT UP IN THE SUMMER AND IT WAS DEAD AND I CALLED THEM AND TOLD THEM ABOUT IT THEY TOLD ME THAT THE 60 DAYS HAS EXPIRED FOR RETURNS THEY NEVER TOLD ME THEY WERE GOING TO SEND ME A SHIPPING LABEL THAT IS A LIE THEY ARE LYING ALL I WANT IS TO BE CREDIT FOR THE $399.95 THAT THEY ARE CHARGING ME I AM ON DISABILITY AND THEY ARE TAKING ADVANTAGE OF ME I NEVER TOLD THEM I TRIED TO TURN IT ON IN THE WINTER I MUST HAD MADE A MISTAKE WHEN I PUT THE COMPLAINT IN IT WAS SUMMER NOT WINTER WHEN I TRIED TO TURN IT ON THANK YOU
Regards,
[redacted]
Seventh Avenue is not aware of any offer to Mr. [redacted] regarding his account. If Mr. [redacted] elects to pay the account the balance due will be changed to zero and the status of the account updated to "Paid in full - was a charge-off."
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] this account needs to be removed from my CBR immediately. Not only has this company broken the law with not identify who they were speaking with and having proper verification which is 3rd party disclosure I was also not given the call disclosure statement by all parties I have spoken with which is a violation of the FDCP. 3rd party disclosure is very serious and I am prepared to take legal action at this time. however this can be avoided with this trade line being removed ASAP. if it is not removed again I will be contact my attorney to move forward and I will also be contacting the CFPB as well as the FTC and attorney generals office. the reason I have not done that yet is because I was waiting on your response. also it is incorrect that this is my account and also if a fraud packet was received it would have been returned. so this trade line needs to be removed immediately or I am prepared to move forward.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I never received any documents, otherwise I would of filled it out. Never bought anything from here. Why should I have to pay something back that's not mines and it's reporting on my credit report?
None of the companies named by Ms. [redacted] has ever referred collection accounts to American Medical Retrieval. Further, none of the companies named allows collection agencies collecting on their behalf to furnish information to the consumer reporting agencies. None of the companies sells its...
accounts to debt buyers. Therefore, the only account information appearing on a consumer credit report would be the original trade lines from Swiss Colony, Country Door, and Monroe & Main. Please note that each of the companies furnished a date of first delinquency of November, 2007 and stopped actively reporting the accounts in 2013. If account information continues to appear on a credit report from one or more of the consumer reporting agencies, Ms. [redacted] should file an on-line dispute with the agency that compiled the report.