Complaint: ***
I am rejecting this response because:When Can I get my money?I did not receive any refund yet.My account has nothing to refund.Please tell me exactly when and how this refund. Quick reply Please Thanks
Regards,
*** ***
So sorry to hear of this issue that occurred. we would love to reassure you that we are here and stand behind our product. we would like to refund if you haven't received this .. as of now have you received this/
We are so sorry that this occurred...there was am error in the systemOnce this comes back to us we will refund your account the full amount. I sincerely apologize for the automated response there was a mistake that should not have been sent.. we love our customers and strive to have the
best customer service, in this case we failed to provide this we hope in the future you will give us another chance,, If you like to speak with me you can reach me via email or by phone
Complaint: ***
I am rejecting this response because: I will not
take this package to the post office, *** or ***You should have someone pick up this package from meI am a senior citizen with health problems and I am not going to post this package for you.Please send someone to pick up this packageIf you send a label that's fine but, I won't be taking this package out to mail for youYou sent this package to the wrong person and you should have this package picked up by the same people who delivered it
This is the simplest way to resolve this problem
Regards,
*** ***
Complaint: ***
I am rejecting this response because:I have opened up a small claims court case for just under $for the time this has taken. I would be fine to accept $which includes the cost of the item which I didn't receive and the time I have had to take to resolve this issue.
Regards,
*** ***
Complaint: ***
I am rejecting this response because: It is a disrespectful question intended to unnecessarily stall their obligation as a businessThe time of refund I'm looking for is pre statute of limitations and pre attorney consultation.
Regards,
*** ***
This was a price error. As the customer knows this information. Unfortunately we cant match that price. Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical errorWe reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed, charged, or even shippedIf an order is refused due to a pricing error after it was shipped, we may issue a charge to reconcile the differenceThe pricing posted on our website may not always be identical to those found on some price comparison websitesPrices listed on most price comparison websites may take up to hours to update and match our site
Complaint: ***
I am rejecting this response because:
I was offered a REFUND which was stated on the last response I was givenI also conducted some research into packages that are sent, the weight is not always checked by the carrier for an exact amountThe package was not signed for by me, and there is also a missing. Ignoring that, I have an email stating I will be receiving a full refund, and they already told the Revdex.com that the refund had been issued, which is a lie.
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
I tried to contact but no one was availableI will try again tomorrowI am still getting a run a round.
Regards,
*** ***
Complaint: ***
I am rejecting this response because:they have called and apologized the day that I entered survey in their systemthe name of the rep was charles s, his number was
*** *** and email is ***i didnt ask him to credit me the difference between new and old item but he acknowledged that it was not a regular practice and me- having the same issue twice was alerting and they would stop selling the same item until it is checked entirelythey cannot act like they have never heard of iti am sure that they have it in their systemi have already mailed back the first used item, but kept the second one
Regards,
*** ***
We are not calling anyone dis honest. We take pride in customer service and do everything in our power to make customers happy. we never said that we will not refund we just need to make sure all areas are covered. We are so sorry that you went through thisour company is one of the best we have been around since showing our customers how much we care. we will process a full refund nowYou should have this with in 24-business hours. we hope you can tell your friends and family on how good we are not how bad we are
We are so sorry that this is what we did to you. The goal at BUYDIG.COM is too have the best customer service in the world but unfortunately we failed at that over here.We would love to make this up to you
Complaint: ***
I am rejecting this response because:
There is no order number given for an *** orderAll it has is the
*** transaction number tied to it.So basically the business is asking for something that I was not givenShow me an *** order where there is an order number associated with itI am a long time buyer and seller on ***, no such *** order number exists
Regards,
*** ***
Complaint: ***
I am rejecting this response because:OkWell I have stated what I am willing to acceptOtherwise the first hearing for the small claims court is 18th August.
Regards,
*** ***
Complaint: ***
I am rejecting this response because:When Can I get my money?I did not receive any refund yet.My account has nothing to refund.Please tell me exactly when and how this refund. Quick reply Please Thanks
Regards,
*** ***
We are so sorry for this confusion and inconvenience. The refund was already put on to the account and you should see this with in hours
So sorry to hear of this issue that occurred. we would love to reassure you that we are here and stand behind our product. we would like to refund if you haven't received this .. as of now have you received this/
This is a pre order which was stated on the website when it was ordered
We are so sorry that this occurred...there was am error in the systemOnce this comes back to us we will refund your account the full amount. I sincerely apologize for the automated response there was a mistake that should not have been sent.. we love our customers and strive to have the
best customer service, in this case we failed to provide this we hope in the future you will give us another chance,, If you like to speak with me you can reach me via email or by phone
Complaint: ***
I am rejecting this response because: I will not
take this package to the post office, *** or ***You should have someone pick up this package from meI am a senior citizen with health problems and I am not going to post this package for you.Please send someone to pick up this packageIf you send a label that's fine but, I won't be taking this package out to mail for youYou sent this package to the wrong person and you should have this package picked up by the same people who delivered it
This is the simplest way to resolve this problem
Regards,
*** ***
Do you by chance have the order number please ?
Complaint: ***
I am rejecting this response because:I have opened up a small claims court case for just under $for the time this has taken. I would be fine to accept $which includes the cost of the item which I didn't receive and the time I have had to take to resolve this issue.
Regards,
*** ***
we are so sorry all this has happened. once this order goes out we will email you ASAP
Complaint: ***
I am rejecting this response because: It is a disrespectful question intended to unnecessarily stall their obligation as a businessThe time of refund I'm looking for is pre statute of limitations and pre attorney consultation.
Regards,
*** ***
This was a price error. As the customer knows this information. Unfortunately we cant match that price. Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical errorWe reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed, charged, or even shippedIf an order is refused due to a pricing error after it was shipped, we may issue a charge to reconcile the differenceThe pricing posted on our website may not always be identical to those found on some price comparison websitesPrices listed on most price comparison websites may take up to hours to update and match our site
Complaint: ***
I am rejecting this response because:
I was offered a REFUND which was stated on the last response I was givenI also conducted some research into packages that are sent, the weight is not always checked by the carrier for an exact amountThe package was not signed for by me, and there is also a missing. Ignoring that, I have an email stating I will be receiving a full refund, and they already told the Revdex.com that the refund had been issued, which is a lie.
Regards,
*** ***
please see new RETURN NUMBER. RMA # *** has been created. SEND THIS BACK USING THIS NUMBER FOR A FULL REFUND
Complaint: ***
I am rejecting this response because:
I tried to contact but no one was availableI will try again tomorrowI am still getting a run a round.
Regards,
*** ***
Complaint: ***
I am rejecting this response because:they have called and apologized the day that I entered survey in their systemthe name of the rep was charles s, his number was
*** *** and email is ***i didnt ask him to credit me the difference between new and old item but he acknowledged that it was not a regular practice and me- having the same issue twice was alerting and they would stop selling the same item until it is checked entirelythey cannot act like they have never heard of iti am sure that they have it in their systemi have already mailed back the first used item, but kept the second one
Regards,
*** ***
We are not calling anyone dis honest. We take pride in customer service and do everything in our power to make customers happy. we never said that we will not refund we just need to make sure all areas are covered. We are so sorry that you went through thisour company is one of the best we have been around since showing our customers how much we care. we will process a full refund nowYou should have this with in 24-business hours. we hope you can tell your friends and family on how good we are not how bad we are
We are so sorry that this is what we did to you. The goal at BUYDIG.COM is too have the best customer service in the world but unfortunately we failed at that over here.We would love to make this up to you
We are sorry for this and want to make this up. Please provide an order number so we can make this up
Complaint: ***
I am rejecting this response because:
There is no order number given for an *** orderAll it has is the
*** transaction number tied to it.So basically the business is asking for something that I was not givenShow me an *** order where there is an order number associated with itI am a long time buyer and seller on ***, no such *** order number exists
Regards,
*** ***
Complaint: ***
I am rejecting this response because:OkWell I have stated what I am willing to acceptOtherwise the first hearing for the small claims court is 18th August.
Regards,
*** ***