[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Although the response isn't perfect, I still lost 20 dollars on shipping charge, I consider the response as a acceptable.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because I did not receive my package in the amount of time that was promised, and then was told this product was out of stock, yet it was still featured...
on the site available for shipping next day. I requested my order be refunded in full because I do not believe this business is operating honestly. I received my refund, and will never order from the site again. CAVEAT EMPTOR!
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
How was my case?I did not receive any answer from buydig.com.There is nothing resolved."We are currently investigating the issue we will get back to you once we have an answer. "This is buydig's last message.How do I do?Do I have to wait until when?Help me please.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you...
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
today I received the package of the second order.The package was put in front of my door.because nobody at home.so I don't know how to reject the package.I don't think they can solve the problem,so I will ask my friend to receive the package.I choose to buy the luggage.I don't need the refund.That's...
Complaint: [redacted]
I am rejecting this response because:This company told me my item was coming in last Monday and would be shipped. That was over a week ago. This...
Monday they sent me this message:"I sincerely apologize for the inconvenience, we have been trying to receive these items from [redacted] for the last week and they have been giving us the run around. We have finally confirmed these will be coming in today. We will be upgrading your order to second day air shipping so you can receive it in time for the holidays. Again we apologize for all the headache. "I asked for tracking, they sent me the same message again. I told them they gave me the impression the item was shipped. I said I don't believe them becausethey have a history about being misleading with their time frames. This is their snarky response:NO, not an impression, I told you what is going on, If you NO LONGER want the camera I will send you a pre-paid label to return everything, otherwise, we willnotify you when it ships.Thank youIt's now Wednesday. I don't have a tracking number or my item. Obviously at this point it's too late to return the items as I do want the item and I have to give it as a gift. If they wanted to give me the option of cancelling my item - they should not have partial shipped the printer and created all this extra work on my part. I already cut out the UPCs for the rebate. They also marked the order as shipped even though it was not. I'm not the only customer extremely unhappy with their way of doing business. If you look on [redacted] forums - many share the same sentiment and are extremely upset. Someone needs to call these guys out.
Regards,
[redacted]
[redacted] If you aren't 100% satisfied with your TV purchase, you may return any new or like-new Television within 45 days for a refund. All returned items must be in their original box and include all the original packing...
material, manuals, and accessories. When you receive your order, we recommend that you keep all packing materials in case you need to return the TV. If you just don't like it - we will accept your return; we just ask that you pay for return shipping. You'll also need to pack the TV in its original box with all original packing material, and accessories. We'll arrange for a special shipping carrier to pick up the TV (over 41 inches) from your home. If your TV was damaged in shipping - It is important that you inspect the TV (not only the box it came in) prior to signing for it. If the TV is damaged (not the carton), please refuse the delivery and contact us at ###-###-####. All damage related claims must be reported within two business days after delivery. A replacement will be sent immediately after we are notified about the damage. If your TV does not seem to function properly - we'll help troubleshoot the problem. If we can't resolve it, we can arrange for a local service center to assess the television. If the technician is unable to resolve the issue, we'll arrange to have the TV replaced. In order to file a damaged TV claim the TV cannot be moved from its original delivery address.
The refund was put through on 3/23/16. please check again to make sure no refund was done.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Although the response isn't perfect, I still lost 20 dollars on shipping charge, I consider the response as a acceptable.
Regards,
[redacted]
If at this point you have the TV we at this point can give you something back but not the full.
Complaint: [redacted]
I am rejecting this response because I did not receive my package in the amount of time that was promised, and then was told this product was out of stock, yet it was still featured...
on the site available for shipping next day. I requested my order be refunded in full because I do not believe this business is operating honestly. I received my refund, and will never order from the site again. CAVEAT EMPTOR!
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Do you have the order number by any chance ?
How was my case?I did not receive any answer from buydig.com.There is nothing resolved."We are currently investigating the issue we will get back to you once we have an answer. "This is buydig's last message.How do I do?Do I have to wait until when?Help me please.
this has been refunded on 8-17-17
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you...
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
lets have a call with [redacted] and you as well. please call [redacted] add me in at [redacted]
The order has been fully refunded. we are not trying to be dis respectful.
today I received the package of the second order.The package was put in front of my door.because nobody at home.so I don't know how to reject the package.I don't think they can solve the problem,so I will ask my friend to receive the package.I choose to buy the luggage.I don't need the refund.That's...
all.The complain is solved.
Complaint: [redacted]
I am rejecting this response because:This company told me my item was coming in last Monday and would be shipped. That was over a week ago. This...
Monday they sent me this message:"I sincerely apologize for the inconvenience, we have been trying to receive these items from [redacted] for the last week and they have been giving us the run around. We have finally confirmed these will be coming in today. We will be upgrading your order to second day air shipping so you can receive it in time for the holidays. Again we apologize for all the headache. "I asked for tracking, they sent me the same message again. I told them they gave me the impression the item was shipped. I said I don't believe them becausethey have a history about being misleading with their time frames. This is their snarky response:NO, not an impression, I told you what is going on, If you NO LONGER want the camera I will send you a pre-paid label to return everything, otherwise, we willnotify you when it ships.Thank youIt's now Wednesday. I don't have a tracking number or my item. Obviously at this point it's too late to return the items as I do want the item and I have to give it as a gift. If they wanted to give me the option of cancelling my item - they should not have partial shipped the printer and created all this extra work on my part. I already cut out the UPCs for the rebate. They also marked the order as shipped even though it was not. I'm not the only customer extremely unhappy with their way of doing business. If you look on [redacted] forums - many share the same sentiment and are extremely upset. Someone needs to call these guys out.
Regards,
[redacted]
[redacted] If you aren't 100% satisfied with your TV purchase, you may return any new or like-new Television within 45 days for a refund. All returned items must be in their original box and include all the original packing...
material, manuals, and accessories. When you receive your order, we recommend that you keep all packing materials in case you need to return the TV. If you just don't like it - we will accept your return; we just ask that you pay for return shipping. You'll also need to pack the TV in its original box with all original packing material, and accessories. We'll arrange for a special shipping carrier to pick up the TV (over 41 inches) from your home. If your TV was damaged in shipping - It is important that you inspect the TV (not only the box it came in) prior to signing for it. If the TV is damaged (not the carton), please refuse the delivery and contact us at ###-###-####. All damage related claims must be reported within two business days after delivery. A replacement will be sent immediately after we are notified about the damage. If your TV does not seem to function properly - we'll help troubleshoot the problem. If we can't resolve it, we can arrange for a local service center to assess the television. If the technician is unable to resolve the issue, we'll arrange to have the TV replaced. In order to file a damaged TV claim the TV cannot be moved from its original delivery address.