Strategic Media

I started receiving a magazine " Wine Spectator" and called them to cancel . They said it was ordered through this "Strategic Media LLC". I have never heard of them the magazine said I had to cancel through them and said I had to send an email. So I looked them up and tried to call their office. Ten calls no answer! How do you stop this scammer! I'll call out local TV station and see if they can get through to them.

[redacted] recived a one-year bonus subscription to Harper’s Bazaar after making a qualifying purchase on a women’s fashion site There was no charge for the subscription and it did not automatically renew and her credit card and email address were not shared with the publisher or with Strategic Media Her subscription was processed by us on We put through a cancellation on 4/*/

1pt solid # Customer is asking for us to cancel subscriptions for Outside and IncWe called and left a message a week ago stating that the cancellations had been made and I also spoke to [redacted] again yesterday and restated sameI also sent her an emailThese were bonus magazines included with a purchase and there were no charges associated with them whatsoever

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Where are they getting my informationThis is the second time I have received that responseI want to know where they are saying I am ordering this subscription In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

My name is Marti Schiff and I'm the President of Strategic Media I just left [redacted] a voice message with complete details of how she got a bonus subscription to Time Magazine I have also put in a cancellation for that subscription I left my contact information should she have any additional follow up questions.Thank you

The business has responded See below: We never received this Revdex.com complaint We always answer all complaints within a week! So today on I called the number on the complaint and spoke with [redacted] I explained the status of his subscription and he asked us to cancelThere are issues left in the subscription and we are processing a cancel request today He may still receive another issue before the cancellation takes effectWe apologized for the delay in getting back to him He seemed satisfied with the conversation and said that we had addressed his needs fullyThank you

Hi [redacted] ***, We only recently were forwarded by the Revdex.com a complaint you filed on regarding Essence Magazine First off I apologize for the delay in responding to you Typically we respond to all Revdex.com complaints within a week However the Revdex.com had incorrectly been forwarding these to a New York City address and we are located in Scarsdale, New York We were only just made aware of the claim I wanted to let you know that we did a special promotion with [redacted] and included with the purchase was a one-year bonus to Essence as a thank you for making a qualifying purchase The subscription was for one-year only and did not automatically renew At no time did we ever have your credit card number We asked Essence on to cancel your subscription You may still receive one more issue but rest assured it has been cancelled Should you have any remaining questions/concerns please feel free to contact me personally via email or the phone #s belowWe never received this Revdex.com complaint We always answer all complaints within a week! So today on I called the number on the complaint and left a detailed voice message In addition I sent an email to [redacted] and cc’d you explaining how she got the Essence subscription and assuring her that it had already been stopped We apologized for the delay in getting back to her

The business has responded Please read below: # [redacted] [redacted] filed a complaint on Today 4/*/we cancelled the subscription and attempted to reach him by phone but he was not available I did leave a detailed voicemail explaining how he got the subscription (a bonus with a qualifying purchase - no charge, no credit card or email passed to us) Told him we cancelled the subscription and left my personal phone # should he have any remaining questions

Customer inquiring regarding a subscription to EssenceThat was included as a bonus with an online purchase and there is no bill for it and it does not renew automatically; we never collected their credit card or email addressWe will email the customer directly and have cancelled her order

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

I spoke with [redacted] this evening and explained that he received a bonus one-year subscription to Sports Illustrated after making a qualifying purchase on a sports site There is no additional charge for the subscription and he elected to keep the subscription and requested that I update his address We will put the updated address request immediately and he was informed it could take a couple of issues until that is updated He seemed satisfied after our conversation Thank you

A bonus subscription was included with a qualifying purchase at a teen/women's fashion etailer The bonus was promoted on the home page and the cart page and there was an ability to opt out of the subscription but it appears this customer did not see it We apologize for the inconvenience and have put through a cancellation for Seventeen Be advised that we never received your credit card and there will be no charges for this subscription and never would have been It was a one-year bonus as a thank you for your business from the etailer Thank you

We received [redacted] Revdex.com complaint yesterday and I called him immediately to answer his questions and confirm that his Essence subscription has been cancelled as per his request I followed up with a personal email as well today The subscription was included at no cost whatsoever as a thank-you bonus for making a qualifying purchase at a clothing site As requested, we have cancelled the Essence bonus subscription [redacted] has my direct contact information should he have any additional questionsThank youMarti S***, President Strategic Media, LLC

Dear [redacted] We have searched our databases again under both your name and address and only find the one InStyle subscription we already cancelled We added a Do Not Promote so you will not get any mailings from us Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They're known to lieThey track people online and sign them up fraudulently***'s daughter never mentioned no gift or subscription to me during my last purchase in FebruaryIf ***'s daughter had something like that going, my email address would've been given [redacted] from Strategic Media couldn't even tell me my email, yet got loud on me and tried to shsh me through the conversation, and bost about how she could email me the proof about my last purchase which she told me was around holiday time for $something I'm looking at my receipt right now from FebruaryShe couldnt provide a given email, and they didnt have my name spelled writeThey dropped the last eThat was proof enough for me because I get spam emails, and one claimed to be a [redacted] giftcard for $ about years ago, but [redacted] laughed at me , and Essence was reluctant to give me that info, and had a whole other number than the one on your siteAnd she kept emphasizing a big banner at the bottom of the screen, and didn't like when I said no it wasn'tThen bottom line, she nor anybody from that company was ever supposed to contact meI said that in my first complaint that I didn't want them contacting me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The business has responded Please read below: We never received this Revdex.com complaint We always answer all complaints within a week! So today on I called the number on the complaint but the number was a work # so I left no message Instead I sent an email directly to the claimaint explaining how she got People magazine and letting her know that her subscription was cancelled as of I left my email and phone # if she has any remaining questions/concerns.Thank youHi [redacted] We only recently were forwarded by the Revdex.com a complaint you filed on Should you have any remaining questions/concerns please feel free to contact me personally via email or the phone #s below

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I did not order anything from a business supplies website, further more those magazines that were mentioned from the company were not receivedThe magazine was EssenceAnd it is still coming to my house even after I called the [redacted] and had it cancelledI want my information removed completely from this companies systemI do not want to see another unwanted magazineIf I continue to recieve them, then I shall have no other choice then to speak with a lawyerI also would like to know the name of this said business supplies website, that I supposedly ordered from In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The business has responded Please read below: # [redacted] [redacted] We never received this complaint filed on due to problems with Revdex.com sending complaints to the wrong Strategic Media at a different address This customer started getting Essence in August with a qualifying web purchase I spoke with her today ( [redacted] seemed satisfied with our conversation and I answered all of her questions

1pt solid # This customer received a one-year bonus subscription to Essence as part of a promotion we are doing with a website called [redacted] If you make a purchase of $or more while quantities last customers will get a one-year bonus subscription to Essence courtesy of Ashley StewartThere is NO charge whatsoever to the customer and it does not automatically renew We have put a cancellation through for this subscriptionPlease allow 6-weeks for the cancellation to go through [redacted]

Emailed customer directly on and subscriptions have been cancelledThey were included with a purchase on an ecommerce website at no additional cost but customer wishes to cancel them and we have processed said request