Strategic Media

HiI left a voice message and email for *** *** today (June **, 2015) with complete details on how she got People StyleWatch She received a bonus one-year subscription to People Stylewatch included with a qualifying purchase at a women's fashion site There was NO additional
cost for the bonus which was included with her purchase The subscription will not automatically renew We would be happy to cancel the bonus subscription if she wishes and left her my personal phone and email to answer any questions she may have Thank you

The business has responded Please see below:
We never received this Revdex.com complaint We always answer all complaints within a week! So today on 3/**/I called the number on the complaint and left a voice
message for *** *** *** explaining in detail how she got Essence and Cosmpolitan and apologizing for the delay in responding to her Revdex.com complaint I let her know that we cancelled her subscription to Essence as of 3/**/and do not see a subscription in force any longer for Cosmopolitan I left my personal phone # if she has any remaining questions/concernsThank you

Hi,This was a bonus subscription included with an online purchase *** *** had received *** as part of the same promotion previously (which we cancelled on July *) We will be delighted to cancel her bonus subscription to *** as well In all cases the subscription was
a "thank you bonus" for making a qualifying purchase as a fashion site and it was just for a one-year bonus with no auto renewal We have also added *** *** to our Do Not Promote list. If we can be of further assistance please let us know.Marti S***, President

Revdex.com:
I have received a phone call and voice message from a representative from Strategic Media LLCThey quickly and professionally resolved the complaint (ID ***) that I filed with Revdex.com.orgI was told by the representative that Strategic Media LLC will cancel
the subscription to Essence magazineI am satisfied with the resolutionThe matter has been resolved
Sincerely, *** ***

This is *** ***, *** of Strategic Media, LLC *** *** does not want to believe that *** arranged to give their customers a one-year subscription to Essence with a qualifying purchase The promotion did happen and it was promoted in a very large and colorful banner just adjacent to the cart I tried to explain that she may not have seen it in her haste to complete her order but nonetheless it was there The offer also included instructions on how to decline the bonus subscription to Essence No one was trying to harm anyone with this offer; to the contrary - ***'s Daughter was trying to reward their loyal customers for their patronage by giving them a bonus subscription (at no additional cost) as a thank you We are the agent that set the program up We ensure that Essence gets only the info needed to mail the bonus subscription (name and mailing address) and nothing more For that reason we don't have *** *** email address We cancelled her subscription immediately upon her first outreach to us.My call to her was to explain all of the above I offered to email her a copy of the promotion on the website only to confirm that it had happened so she could see it for herself Not trying to be argumentative, just trying to be helpful If there is any additional questions please let us know.Thank you

Hi,
The customer below received a bonus subscription to Essence with a qualifying online purchase at no additional cost whatsoever She emailed us on 8/**/requesting to cancel.
We responded on 8/**/asking for her mailing address so we could process the cancellation
The subscription was cancelled on 8/**/and I emailed the complainant today privately and included a PDF with proof of the cancellation dated 8/**/from our system
Also should note that the address we had for Essence in our system for this order was not the same as the complainant originally supplied
Nonetheless the subscription has been cancelled.
Thank you

Hi,
*** *** received a bonus subscription to both InStyle and People when making a qualifying purchase on an ecommerce women's apparel siteOn December ** we cancelled both subscriptions and added her to our Do Not Promote list as well
Just as an FYI (and I left
*** *** a voice mail with full details today) the subscriptions were included as a thank you bonus for making a qualifying purchase and there was NO bill ever and NO auto renew I left the complainant a voice message that included my personal phone number if she has any additional questions
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

This is *** *** with Strategic Media, LLC I just sent an email to this customer letting them know that this subscription has been cancelled as requestedThey can contact me directly should they have any additional questionsThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***PS: It seems that this truly is an above board "free gift" with no strings attached and not a scam. Thank you for your help and for the lightening quick response from *** the *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The "business" indicates that they have canceled the unsolicited InStyle magazine however I want them to cancel all subscriptions if there are other ones and delete my information from their systemIn addition, I want to be permanently removed from receiving anything from this "business" ever again
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We have researched the status of the customer below who filed a Revdex.com complaint with Strategic Media The customer received a bonus one-year subscription to Harper's Bazaar for making a qualifying purchase at a women's fashion site late last Fall The bonus was included as a special thank you for making a purchase and there was no charge for it and it will not autorenew and we never received the customer credit card at any time This subscription was cancelled on April *, Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

You received a bonus subscription to Essence as a thank you for making a qualifying purchase on a women's fashion website The bonus was promoted on the home page and each page of the user experience including the cart page with an ability to opt-out We apologize that you didn't see
that feature We did not get your credit card number or email address and you will not be billed ever for the bonus We have put through a cancellation - please allow a month for it to take effect
Thank you

Revdex.com:
At this time, my complaint, ID *** regarding Strategic Media, LLC has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,
*** ***

The business has responded Please read below:
We never received this Revdex.com complaint We always answer all complaints within a week!
So today on 3/**/I called the number on the complaint and left a voice message for *** *** ** explaining in
detail how she got Seventeen and apologizing for the delay in respondingto her Revdex.com complaint I let her know that we had already cancelled her subscription on 10/**/and left my personal phone # if she has any remaining questions/concernsThank you

This is Marti S*** with Strategic Media, LLC We received this complaint today and I immediately tried to speak with *** *** by phone but only was able to leave a detailed voice message I then sent her a follow up email as well She is receiving a bonus one-year
subscription included as a thank you with a qualifying purchase at a women's fashion website The subscription does NOT get billed ever (no additional cost) and does NOT automatically renewI explained all of this to *** *** in both my voice message and email I also told her should she wish to cancel I'd be delighted to process the cancellation just to let us knowShe has my personal email and phone #s to contact me if any further action is required Thank you

Hi,My name is Marti S*** and I'm the President of Strategic Media I spoke with *** yesterday (August **, 2015) and explained how she got the People magazine subscription At NO time did we ever get her credit card # The subscription was included at no additional cost as
a thank you bonus for making a qualifying online purchase We have cancelled the subscription.Thank you

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***