Strategic Media

*** *** *** ***
*** *** *** *** *** *** **
*** ***
*** *** *** *** *** *** *** thank you for
the responseI was able to get the company on the phone this evening and they say they canceled the order and we were not charged*** ***

We have researched the status of the customer below who filed a Revdex.com complaint with Strategic Media The customer received two bonus one-year subscriptions (to Fast Company and Inc) for making a qualifying purchase at a site called *** (do not publish site name) The bonus was included as a special thank you for making a purchase and there was no charge for it and it will not autorenew and we never received the customer credit card at any time This subscription was cancelled on April *, Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We have researched the status of the customer below who filed a Revdex.com complaint with Strategic Media The customer received a bonus one-year subscription to Forbes for making a qualifying purchase at a site called *** (please don't publish site name) The bonus was included as a special thank you for making a purchase and there was no charge for it and it will not autorenew and we never received the customer credit card at any time This subscription was cancelled on April *, Thank you

My twin daughters each have been receiving magazines through this companyOne has been receiving Sports Illustrated and the other Us WeeklyWe just received an email stating they received our renewalI have no idea how this company got our names or payment methods but we want this to stop! We send them email requests to cancel

On January **, I spoke with *** *** *** to describe the promotion in which a bonus subscription was included with a qualifying purchase on a sports siteHe has elected to keep the bonus subscriptionNo further action is required

A bonus subscription to People and Essence was included with a qualifying purchase as a thank you bonus from the vendor, a women's fashion site There was NO bill for the subscriptions and we did not get the customer credit card or email address There is no automatic charge associated
with this It was just a one-year bonus included with the purchase We have arranged for both subscriptions to be cancelled however it may take up to a month for the cancellation to go through
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
She's lyingI asked ***'s daughter and it didn't happen
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi,
The customer is getting Money as a bonus included with an ecommerce purchase The bonus was promoted on the checkout page and there was a very large opt-out but we are sorry if he didn't notice it
We put the cancellation for Money
through today, 12.** He may still receive one additional copy but it has been cancelled
Thank you

I left *** *** and voice mail and written email today summarizing how she received the subscription and have also cancelled the subscriptionShe received a bonus subscription with a
qualifying purchase at an online siteThey included the bonus (at no additional cost) as a thank youAt no time did we receive her credit card number or email address (she provided that in the Revdex.com complaint)I left her my direct phone number should she have any additional questions or concernsThank you

The business has responded Please read attached.
We never received this Revdex.com complaint We always answer all complaints within a week! So today on 3/**/I called the number on the complaint and spoke with
*** ***s I explained the status of his subscription and told her that we already cancelled her subscription as of 3/**/ She may still receive another issue before the cancellation takes effectWe apologized for the delay in getting back to her She seemed satisfied with the conversation and said that we had addressed her needs fullyThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** This being the case, I sincerely apologize for my misunderstanding No one told me that I would bereceiving a complimentary subscription I would love it if they would continue the subscription for the original gift terms

On 1/**/I emailed *** *** and explained the programShe asked us to cancel her subscription to Essence and that has been doneThe subscription was included as a bonus with a qualifying online
purchase and there was no bill for the Essence subscription

This subscription has been cancelled It was included as a bonus with a qualifying online purchase and there was never any additional cost but it HAS been cancelled You may receive one more issue due to timing issues but we have cancelled the Essence subscriptionThank
you

Hi,[redacted] received a bonus subscription to Money (one year) at no additional cost whatsoever for making a qualifying purchase on a site that sells business/office supplies.  The bonus offer was promoted in several locations and there is no bill ever for the thank...

you bonus which was included with the purchase.  Sounds like he received an early renewal notice to extend his subscription.  As per his request we have asked the Publisher to cancel his subscription immediately however if a mailing label has already been printed or an issue is in the mail he may still receive one or two more issues.Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

I spoke with [redacted] today and explained that the [redacted] subscription was included with a qualifying purchase she made at a women's fashion site.  There was no bill for it and it does not auto renew.  She seemed reassured to know the details and decided to keep the [redacted]...

subscription.  This matter should now be resolved.
Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter...

has been resolved.
Sincerely,
[redacted]

[redacted] recived a one-year bonus subscription to Harper’s Bazaar after making...

a qualifying purchase on a women’s fashion site.   There was no charge for the subscription and it did not automatically renew and her credit card and email address were not shared with the publisher or with Strategic Media.  Her subscription was processed by us on 12/**/14.  We put through a cancellation on 4/*/15.