Neiman Marcus mailed me The Beauty Book Inside this book were Chanel coupons promising free samples To redeem on line,I was to send an email to
I was to send an e mail to Chanel@Neiman Marcus.com to redeem on line This is a bogus e mail address and the message was undeliverable as an unknown address error I contacted Neiman Marcus customer service They were unable to help me and directed me to phone the Dallas store I talked to people at the Dallas store and they were unwilling to help me Ths matter was referred to the Dallas store manager who has never contacted me
I bought lamer, Order WNXXXXXXXXXXX neimanmarcus canceled the order and no refund
I bought lamer, Order WNXXXXXXXXXXX on the neimanmarcus line on September 5th, using the gift code BG Gift Card ***$5.75, NM Gift Card ***$200.00, NM Gift Card ***$, Shipping to
*** ***
*** ** *** ** *** ***
XXXXXX
*** OR XXXXX
United States
but neimanmarcus canceled my order, and then must refund the money to the cardholder of the original gift card, but the gift card is purchased by me, the order on neimanmarcus is also my own, why can't I return the gift card to I, I lost $now, this is a disaster
Ordered stroller with associated promotion 7/After various problems do not have my order, which is now canx; lost alternative promotions
My husband and I placed an order for a stroller on July 13th with associated promotion worth $in gift card to be followedFirst was notified (two weeks after!) that product is no longer available, then was offered alternative which identically showed chosen product which was fine (minus the delay)In the meantime we ordered associated to product, other accessories matching the purchaseThen received wrong item being told product ships directly from vendor; then arranged exchange, asked several times to contact their vendor with confirmation of purchase details, as products are very similar and there might have been confusion with serial/item numbers between both systemsAfter item was incorrectly received for 2nd time, manager of customer service said it is their vendor to be blamedas we deal with vendor, who happened to be Stokke
Neiman marcus charged me twice then returned once charged again then returned twice and now charged me twice again
I purchased a pair of Gucci Kids Mary *** in a size When my order came it was a size I called and the lady stated that she will send it just make sure I give it to the mail manThe day after I received the they charged my account for that pair I sent the back and called a week later about the refund The rep I spoke with stated that I would get it soon I was refunded and now charged twice for the same shoe This is a security issue because this should not happen There should be no way an organization is allowed to charge then refund and charge and refund and now charged double I am completely disgusted with neiman marcus and I want to return everything from that order so that I don't have to deal with this again I spoke with a supervisor named *** who was apologetic however I was basically told because I used a visa, a third party, this
I was promised a $gift card for placing a $orderThrough no fault of my own, they cancelled a $item and now refuse to give the $card
On 11/29/I placed an order (WNXXXXXXXXXX) at neimanmarcus.comThe sales campaign advertised a $gift card for a $purchaseI specifically ordered over $in items to reach this $gift card levelAt the time I placed the order, they told me that one of the items I purchased was on backorderWeeks later, they told me the item was no longer available and they were cancelling that part of my orderI was not given the option to take a store credit or find a replacement item in order to keep my order total above $My order total before they cancelled the item was $After they cancelled the ($48) item, my total was $They now say this disqualifies me for the $gift card because they have a disclaimer saying that cancellations and returns can affect the gift card qualificationI saw the disclaimer and rea
I purchased two pairs of jeans and kept getting sent shirtsI was told I would receive the correct items but never did
I ordered two pairs of Balmain black studded jeans on 2/7/My order number was WNXXXXXXXXXXXWhen I finally received the package for the order, there were two Balmain black shirts in there instead of jeansSo, I called customer service and the representative apologized and said she would send out replacements and I sent back the two shirts that I received, but she said one size was not available so she just sent one and she made sure to put a note so that the packers would make sure to send jeans and not a shirt againWhen I received the package that was supposed to have the jeans in it, it was again the same Balmain black shirt instead of jeans, even though on the receipt it clearly had the note that the representative put on the orderSo, I called yet again and was told by I believe a representative named Monica that she will put out a search for the correc
On 2/1/2017, I placed an online order with Neiman Marcus in the amount of $(order# XXXX XXXX ); within the same day, I called the hours phone number to cancel the order (X-XXX-XXX-XXXX) The customer service representative assured me that she canceled the order and that the total amount paid would show reversed on my online account balance; however, when I checked my Bank of America online account, a few days later, it shows the Neiman Marcus transaction is still pending, which means that the order total ( $354.70) is on hold ( account holder has no access).I am asking the Revdex.com for assistance with this matter It's unfortunate because I would have been a long term customer.Thank you,*** ***
Product_Or_Service: Women shoes
Order_Number: XXXX XXXX
I purchased a pair of Christian Louboutin for my Fiancee Anniversary, we went and her heel completely broke after one night
I original purchased the shoes as a anniversary gift for my Fiancee, Since these are very expensive shoes she did not wear until our anniversaryWe had an amazing dinner planned out with Dinner and a night out dancingUnfortunately sometimes things do go as plan My fiancee was complaining about the comparability of the shoe not a problem new shoes tend to need to be broken in So we continue with our night once we got to the dance club we dance for a couple of hours and that when the heel broke off This made me look completely bad & Cheap, being that these are real Christian Louboutin how could they break with after one night with them on > I explain to her that these must be a defect and we will return them for exchange cause she truly loved the shoes I called to the CS number on line and was transfer to a very friendly rep name (Tamika) , she escal
Deceptive Advertising
NM Last Call website advertised "35% of ENTIRE SITE" however Last Call would not honor sale
Neiman Marcus Last Call sent an e-mail advert this afternoon indicating their "Entire Site" is 35% off however when I attempted to make a purchase the additional 35% off did not populate in my cartI called NM Last Call's toll-free customer service number (XXX-XXX-XXXX) to have the 35% off manually appliedI was informed by a manager that exclusions applyI explained to *** (call center manager) that the
advertisement in the e-mail addressed to me and what is advertised on NM Last Call's website
does not state that there are exclusionsIt clearly says " Entire Site." When *** declined to honor the 35% off I did not continue with the purchase
delayed my orders again and again
order number WNXXXXXXXXXX.I placed this order on 12/13/2016.The confirming email showed it will arrive on 12/15/2016.Then,I found that my billing address was wrong,so I called and changed it.After this,the confirming email showed it will arrive on 12/16/2016.I contacted them with phone and online chat everyday since 12/15/2016.yesterday they said my order will arrive on 12/19/2016.today the date changed to 12/20/2016.They said my order was flagged and is under manual reviewI can't accept this.why they need so much time to review my order.I had send my bank statements to them.I bought them as a Christmas gifts for my friends,I need to get them before 12/22/2016.they delay my order again and again.If I don't contact them,I will get nothing but just wait,they do not notice me the delay at all,and do nothing with my order,just told me there is a special department reviewing my order.but how can this take working days?
On 12/19/I purchased a pair of boots from Bergdorf Goodman/Neiman Marcus group store .I paid $and the boots were shipped to me.Please see attached receipt.On January 3/I found that the lining inside the boots is damaged and has multiple holes.My shoe maker told me that it is a poor leather quality and should be considered as a manufacturer defect.I was on a business trip till the rest of January/18, and immediately, upon arrival on 02/4/me and my husband went to Bergdorf Goodman and brought those boots to the attention of Sally Gold (ladies shoes department manager).She told us that "because the boots were on sale they could be probably beaten on the floor because during sale anything could happened".I clearly explained to her that if I would know that the boots are damaged I would never buy them,especially for this cost of $847.Nobody specified they could be damaged and they were NOT final sale.She said "nothing can be done,I was not selling them to you".After that
Placed an online order on 9/21/for a gift card promotion The order qualify for a $gift card but was denied
Placed an online order on 9/21/for a gift card promotion Customer Service email me on 11/15/stating that a gift card in amount of $will be sent out on 11/17/ Contacted customer service representative on 11/18/because I have yet to received the gift card but was told that it was denied Customer Service told me that my order was placed in my sister in law's name, but was under my account with my credit card Therefore, they cannot guarantee a gift card Had my sister in law call in customer service with me to explain the situation That it was two different order placed by two different people, using two different credit card, mail to two different location The name might be due to previous online purchase for my sister in law's present The customer service representative then told us that they will submit the request and it will take 7-day
I received a pair of Loubutin shoes for my year wedding anniversary from my husband They were uncomfortable but was told to try them and if they did not feel good then I could exchange for a different size or styleI wore them time, and went to the store in cherry creek w my daughter to exchange or get some adviceThe women helping was completely dismissive, lectured me on Neiman Marcus NEW policy of no exchanges and then brought another women from the perfume dept to give me the same lectureNo understanding, no thoughtfulness, no solutions.These shoes were almost a $1, Nordstrom sells the same shoesI went to them afterwards to ask and they said that they are getting Neimans customers because of their terrible return policy and rude people & that OF COURSE THEY WOULD EXCHANGE THEM, THEY WANT HAPPY LOYAL CUSTOMERS"I will be switching to NordstromIn Denver there are only two high end stores, these twoAll my girlfriends will hear of this and I will take them wit
Store advertised delivery date of March 15th and order was delayed in processing which caused delay in shipping item
advertisement on website states 2-day delivery and is falsely advertising because item was not shipped and processed to honor the advertisementI also received an email confirming that order would be shipped and available by march 15th
I have gifts been canceledMy friend who have same problem get a discount but I only get apology.That company treat different people for different way
Date XXXX-
Order # WBXXXXXXXXXX
Payment amount $
I have shopped in Bergdorf Goodman already been many yearsBut this time they make me feel too disappointedI have two gifts was been cancel because of out of stockAnd pervasively, for the same situation, I got some extra discountAnd also my friend get a 10% off at this time for only one gift out of stock(I have a picture can prove it) But when I ask BG about it they said cannot use my story to get the discount(I have the record of all our conversation) I am really angry about the way they talkAnd also I do not understand why they treat the different person in a different wayI do not know it because of my name is too Asian or some other reasonI think when someone treats different, we have the right to complain about it!
To Whom It May Concern,
Hi I am writing to you as I have been a long time client of Neiman MarcusI always have had an excellent service all these years except today
One of the purchases I made on January 14, was an Aubergine cashmere that was on saleLuckily I was attended by the sweetest manager in Palo Alto , (apologize forgot her name) and she told me if I received an email for extra 20% off on items and unfortunately that time when I was shopping I have serviced my cell phone at Apple store which was located beside NM Palo Alto storeSo despite not having checked my cell phone she decided to give me 20% off which I was so happy about! So I asked if she could checked for the same cashmere cardigan in XL( planning to give it as a present for my sister) and she did if not she said she could order it and give it to me at the same price ! And I agreed!
I truly understand that she needs to attend to other things , so she passed on ordering the XL cashmere to another person named Para Maboudi
She seemed friendly and told me she ordered the item and apologized that she forgot to give me the extra 20% off
Told me that once I received the item , I need to go back to the store and she will gladly give the extra 20% offSo I said agreed and went home
I haven't received the package and it was already end of January ! And so my NM statement bill came and so the charge for the cardigan I did not receive
So I called her again and told her I did not receive the cardigan orderedShe quickly ordered the item and credited me for the previous charge for the cardigan I never gotAnd just do a new charge for the newly ordered cardigan
I did receive the cardigan the following week and said thank you but I told her I am charged with no extra % off on this item as we previously discussed
We were exchanging e mails and she replied that whatever price I got that is the same price she will charge! Of course I have to refresh her memory of how it was I started this order and promising the extra 20% off and even asking me to show a receipt for my previous purchase in Size M!!! Which by the way I did even before she asked me to give a copy!!
So much ordeal just to give a 20% of! It is not much but it is how it was dealt and all the time needed just to prove to her what our agreement was!!!!
Thank you for understanding and hope this will not happen to other loyal clients like me!!!
Company keeps mailing me unwanted catalogs and postcards, even after calling them to stop different times over month period
I travel overseas for work, it is important that my mailbox does not fill up with unwanted spamNeimanmarcus constantly sends me unwanteed catalogs and postcards, even though I called their *** number different times over a month period to stopThey always ask for my address and phone number and say "you wont receive anything from us in months." Yet my mailbox is filled with their unwanted solicitations
I have contacted this company about my refund for an online order for days and it takes forever to get a response via email
I sent my item back requesting a refund through the "early credit refund" program As soon as your item is scanned by usps you should be credited I've contact them by email several times and was told vage responses like it takes weeks, or it hasn't been scanned when I know it has because I'm tracking the package on my end They take days to respond and calling is a joke My order number is WNXXXXXXXXXX I want a full refund to my paypal ASAP They wouldn't do an exchange either since I only needed a smaller size I want my money back immediately!
I Am being billed for a handbag I never receivedDelivered through fed ex signature requiredThe signature on file is not mine it was forged
There was no one at my address to receive the package o am upset that they are saying it was signed for when I was at workI would like to know who forged my signature and where was my package leftI am being billed for an item I have not received, and also paying interest in it
Neiman Marcus mailed me The Beauty Book Inside this book were Chanel coupons promising free samples To redeem on line,I was to send an email to
I was to send an e mail to Chanel@Neiman Marcus.com to redeem on line This is a bogus e mail address and the message was undeliverable as an unknown address error I contacted Neiman Marcus customer service They were unable to help me and directed me to phone the Dallas store I talked to people at the Dallas store and they were unwilling to help me Ths matter was referred to the Dallas store manager who has never contacted me
I bought lamer, Order WNXXXXXXXXXXX neimanmarcus canceled the order and no refund
I bought lamer, Order WNXXXXXXXXXXX on the neimanmarcus line on September 5th, using the gift code BG Gift Card ***$5.75, NM Gift Card ***$200.00, NM Gift Card ***$, Shipping to
*** ***
*** ** *** ** *** ***
XXXXXX
*** OR XXXXX
United States
but neimanmarcus canceled my order, and then must refund the money to the cardholder of the original gift card, but the gift card is purchased by me, the order on neimanmarcus is also my own, why can't I return the gift card to I, I lost $now, this is a disaster
Ordered stroller with associated promotion 7/After various problems do not have my order, which is now canx; lost alternative promotions
My husband and I placed an order for a stroller on July 13th with associated promotion worth $in gift card to be followedFirst was notified (two weeks after!) that product is no longer available, then was offered alternative which identically showed chosen product which was fine (minus the delay)In the meantime we ordered associated to product, other accessories matching the purchaseThen received wrong item being told product ships directly from vendor; then arranged exchange, asked several times to contact their vendor with confirmation of purchase details, as products are very similar and there might have been confusion with serial/item numbers between both systemsAfter item was incorrectly received for 2nd time, manager of customer service said it is their vendor to be blamedas we deal with vendor, who happened to be Stokke
Neiman marcus charged me twice then returned once charged again then returned twice and now charged me twice again
I purchased a pair of Gucci Kids Mary *** in a size When my order came it was a size I called and the lady stated that she will send it just make sure I give it to the mail manThe day after I received the they charged my account for that pair I sent the back and called a week later about the refund The rep I spoke with stated that I would get it soon I was refunded and now charged twice for the same shoe This is a security issue because this should not happen There should be no way an organization is allowed to charge then refund and charge and refund and now charged double I am completely disgusted with neiman marcus and I want to return everything from that order so that I don't have to deal with this again I spoke with a supervisor named *** who was apologetic however I was basically told because I used a visa, a third party, this
I was promised a $gift card for placing a $orderThrough no fault of my own, they cancelled a $item and now refuse to give the $card
On 11/29/I placed an order (WNXXXXXXXXXX) at neimanmarcus.comThe sales campaign advertised a $gift card for a $purchaseI specifically ordered over $in items to reach this $gift card levelAt the time I placed the order, they told me that one of the items I purchased was on backorderWeeks later, they told me the item was no longer available and they were cancelling that part of my orderI was not given the option to take a store credit or find a replacement item in order to keep my order total above $My order total before they cancelled the item was $After they cancelled the ($48) item, my total was $They now say this disqualifies me for the $gift card because they have a disclaimer saying that cancellations and returns can affect the gift card qualificationI saw the disclaimer and rea
I purchased two pairs of jeans and kept getting sent shirtsI was told I would receive the correct items but never did
I ordered two pairs of Balmain black studded jeans on 2/7/My order number was WNXXXXXXXXXXXWhen I finally received the package for the order, there were two Balmain black shirts in there instead of jeansSo, I called customer service and the representative apologized and said she would send out replacements and I sent back the two shirts that I received, but she said one size was not available so she just sent one and she made sure to put a note so that the packers would make sure to send jeans and not a shirt againWhen I received the package that was supposed to have the jeans in it, it was again the same Balmain black shirt instead of jeans, even though on the receipt it clearly had the note that the representative put on the orderSo, I called yet again and was told by I believe a representative named Monica that she will put out a search for the correc
On 2/1/2017, I placed an online order with Neiman Marcus in the amount of $(order# XXXX XXXX ); within the same day, I called the hours phone number to cancel the order (X-XXX-XXX-XXXX) The customer service representative assured me that she canceled the order and that the total amount paid would show reversed on my online account balance; however, when I checked my Bank of America online account, a few days later, it shows the Neiman Marcus transaction is still pending, which means that the order total ( $354.70) is on hold ( account holder has no access).I am asking the Revdex.com for assistance with this matter It's unfortunate because I would have been a long term customer.Thank you,*** ***
Product_Or_Service: Women shoes
Order_Number: XXXX XXXX
I purchased a pair of Christian Louboutin for my Fiancee Anniversary, we went and her heel completely broke after one night
I original purchased the shoes as a anniversary gift for my Fiancee, Since these are very expensive shoes she did not wear until our anniversaryWe had an amazing dinner planned out with Dinner and a night out dancingUnfortunately sometimes things do go as plan My fiancee was complaining about the comparability of the shoe not a problem new shoes tend to need to be broken in So we continue with our night once we got to the dance club we dance for a couple of hours and that when the heel broke off This made me look completely bad & Cheap, being that these are real Christian Louboutin how could they break with after one night with them on > I explain to her that these must be a defect and we will return them for exchange cause she truly loved the shoes I called to the CS number on line and was transfer to a very friendly rep name (Tamika) , she escal
Deceptive Advertising
NM Last Call website advertised "35% of ENTIRE SITE" however Last Call would not honor sale
Neiman Marcus Last Call sent an e-mail advert this afternoon indicating their "Entire Site" is 35% off however when I attempted to make a purchase the additional 35% off did not populate in my cartI called NM Last Call's toll-free customer service number (XXX-XXX-XXXX) to have the 35% off manually appliedI was informed by a manager that exclusions applyI explained to *** (call center manager) that the
advertisement in the e-mail addressed to me and what is advertised on NM Last Call's website
does not state that there are exclusionsIt clearly says " Entire Site." When *** declined to honor the 35% off I did not continue with the purchase
delayed my orders again and again
order number WNXXXXXXXXXX.I placed this order on 12/13/2016.The confirming email showed it will arrive on 12/15/2016.Then,I found that my billing address was wrong,so I called and changed it.After this,the confirming email showed it will arrive on 12/16/2016.I contacted them with phone and online chat everyday since 12/15/2016.yesterday they said my order will arrive on 12/19/2016.today the date changed to 12/20/2016.They said my order was flagged and is under manual reviewI can't accept this.why they need so much time to review my order.I had send my bank statements to them.I bought them as a Christmas gifts for my friends,I need to get them before 12/22/2016.they delay my order again and again.If I don't contact them,I will get nothing but just wait,they do not notice me the delay at all,and do nothing with my order,just told me there is a special department reviewing my order.but how can this take working days?
refund my gift card
I placed an order WNXXXXXXXXXXX which was canceled, I paid with gift card, but unitl now, I still not received the refund
On 12/19/I purchased a pair of boots from Bergdorf Goodman/Neiman Marcus group store .I paid $and the boots were shipped to me.Please see attached receipt.On January 3/I found that the lining inside the boots is damaged and has multiple holes.My shoe maker told me that it is a poor leather quality and should be considered as a manufacturer defect.I was on a business trip till the rest of January/18, and immediately, upon arrival on 02/4/me and my husband went to Bergdorf Goodman and brought those boots to the attention of Sally Gold (ladies shoes department manager).She told us that "because the boots were on sale they could be probably beaten on the floor because during sale anything could happened".I clearly explained to her that if I would know that the boots are damaged I would never buy them,especially for this cost of $847.Nobody specified they could be damaged and they were NOT final sale.She said "nothing can be done,I was not selling them to you".After that
Placed an online order on 9/21/for a gift card promotion The order qualify for a $gift card but was denied
Placed an online order on 9/21/for a gift card promotion Customer Service email me on 11/15/stating that a gift card in amount of $will be sent out on 11/17/ Contacted customer service representative on 11/18/because I have yet to received the gift card but was told that it was denied Customer Service told me that my order was placed in my sister in law's name, but was under my account with my credit card Therefore, they cannot guarantee a gift card Had my sister in law call in customer service with me to explain the situation That it was two different order placed by two different people, using two different credit card, mail to two different location The name might be due to previous online purchase for my sister in law's present The customer service representative then told us that they will submit the request and it will take 7-day
I received a pair of Loubutin shoes for my year wedding anniversary from my husband They were uncomfortable but was told to try them and if they did not feel good then I could exchange for a different size or styleI wore them time, and went to the store in cherry creek w my daughter to exchange or get some adviceThe women helping was completely dismissive, lectured me on Neiman Marcus NEW policy of no exchanges and then brought another women from the perfume dept to give me the same lectureNo understanding, no thoughtfulness, no solutions.These shoes were almost a $1, Nordstrom sells the same shoesI went to them afterwards to ask and they said that they are getting Neimans customers because of their terrible return policy and rude people & that OF COURSE THEY WOULD EXCHANGE THEM, THEY WANT HAPPY LOYAL CUSTOMERS"I will be switching to NordstromIn Denver there are only two high end stores, these twoAll my girlfriends will hear of this and I will take them wit
Store advertised delivery date of March 15th and order was delayed in processing which caused delay in shipping item
advertisement on website states 2-day delivery and is falsely advertising because item was not shipped and processed to honor the advertisementI also received an email confirming that order would be shipped and available by march 15th
I have gifts been canceledMy friend who have same problem get a discount but I only get apology.That company treat different people for different way
Date XXXX-
Order # WBXXXXXXXXXX
Payment amount $
I have shopped in Bergdorf Goodman already been many yearsBut this time they make me feel too disappointedI have two gifts was been cancel because of out of stockAnd pervasively, for the same situation, I got some extra discountAnd also my friend get a 10% off at this time for only one gift out of stock(I have a picture can prove it) But when I ask BG about it they said cannot use my story to get the discount(I have the record of all our conversation) I am really angry about the way they talkAnd also I do not understand why they treat the different person in a different wayI do not know it because of my name is too Asian or some other reasonI think when someone treats different, we have the right to complain about it!
To Whom It May Concern,
! It is not much but it is how it was dealt and all the time needed just to prove to her what our agreement was!!!!
Hi I am writing to you as I have been a long time client of Neiman MarcusI always have had an excellent service all these years except today
One of the purchases I made on January 14, was an Aubergine cashmere that was on saleLuckily I was attended by the sweetest manager in Palo Alto , (apologize forgot her name) and she told me if I received an email for extra 20% off on items and unfortunately that time when I was shopping I have serviced my cell phone at Apple store which was located beside NM Palo Alto storeSo despite not having checked my cell phone she decided to give me 20% off which I was so happy about! So I asked if she could checked for the same cashmere cardigan in XL( planning to give it as a present for my sister) and she did if not she said she could order it and give it to me at the same price ! And I agreed!
I truly understand that she needs to attend to other things , so she passed on ordering the XL cashmere to another person named Para Maboudi
She seemed friendly and told me she ordered the item and apologized that she forgot to give me the extra 20% off
Told me that once I received the item , I need to go back to the store and she will gladly give the extra 20% offSo I said agreed and went home
I haven't received the package and it was already end of January ! And so my NM statement bill came and so the charge for the cardigan I did not receive
So I called her again and told her I did not receive the cardigan orderedShe quickly ordered the item and credited me for the previous charge for the cardigan I never gotAnd just do a new charge for the newly ordered cardigan
I did receive the cardigan the following week and said thank you but I told her I am charged with no extra % off on this item as we previously discussed
We were exchanging e mails and she replied that whatever price I got that is the same price she will charge! Of course I have to refresh her memory of how it was I started this order and promising the extra 20% off and even asking me to show a receipt for my previous purchase in Size M!!! Which by the way I did even before she asked me to give a copy!!
So much ordeal just to give a 20% of
Thank you for understanding and hope this will not happen to other loyal clients like me!!!
Company keeps mailing me unwanted catalogs and postcards, even after calling them to stop different times over month period
I travel overseas for work, it is important that my mailbox does not fill up with unwanted spamNeimanmarcus constantly sends me unwanteed catalogs and postcards, even though I called their *** number different times over a month period to stopThey always ask for my address and phone number and say "you wont receive anything from us in months." Yet my mailbox is filled with their unwanted solicitations
I have contacted this company about my refund for an online order for days and it takes forever to get a response via email
I sent my item back requesting a refund through the "early credit refund" program As soon as your item is scanned by usps you should be credited I've contact them by email several times and was told vage responses like it takes weeks, or it hasn't been scanned when I know it has because I'm tracking the package on my end They take days to respond and calling is a joke My order number is WNXXXXXXXXXX I want a full refund to my paypal ASAP They wouldn't do an exchange either since I only needed a smaller size I want my money back immediately!
I Am being billed for a handbag I never receivedDelivered through fed ex signature requiredThe signature on file is not mine it was forged
There was no one at my address to receive the package o am upset that they are saying it was signed for when I was at workI would like to know who forged my signature and where was my package leftI am being billed for an item I have not received, and also paying interest in it