Sunglass Oasis

Like what many have said here and on yelp, I also experienced the same issuesI ordered an eyeglass frame, with an email confirmation stating a 2-business day processing timeOne week went buy with no email updatesNumerous emails went unanswered, and numerous calls went straight to their voicemail Later, I was finally able to get through on the phone and was given the same lame excuses such as "A holiday delayed shipment" and then, pretending to further research my order, the guy said "It was damaged at the manufacturers" I demanded an immediate refund, and he said I would receive an email confirmation within minutesI never received any email confirming the refund process My bank is doing a charge backShame on these scammersShut them down

I ordered two pair of sunglasses on October 12th and neither pair came in and it is December 6th I have left messages with this company and none of them were returned I have requested a refund and they will not provide a refund This company is a fraud company It appears to have be located in Florida but I have never spoken with anyone from the US

Did not receive order or refund
I ordered a pair of *** Holbrook glasses for my son for christmas on 12/4/and was assured they would ship the following weekWhen the glasses never arrived I started calling and was promised repeatedly I would receive before Christmas on Dec 22nd they told me they would expedite and ship overnight delivery and still I did not receiveOn Dec 24th I canceled my order any received an order cancellation from them by email on Dec 26th but no refund back to my credit cardI have emailed them a number of times with no response

Same complaint as others Ordered sunglasses in Jan As of April No communication or sunglasses

Purchased item, have not received shipment confirmationCannot get ahold of customer service
I ordered a pair of sunglasses on November 15, It has been days since, I have not received sunglasses let alone shipment confirmationI have tried emailing company - NO RESPONSE, calling customer service- NO ANSWER, I tried online customer support who asked for my order number, after I gave it to them they stopped replying, I even tried responding to someone named *** who emailed me after I placed my order and thanked me for my purchase with his company - NO ANSWERMy order number is #XXXXX

I ordered eyeglass frames on September 28th I paid for priority shipping promising delivery in 3to business days when I didn't receive them I ca
called and emailed the email stated they were having problems due to Hurricane Irmathe representative on the phone told me the problem was with the manufacturersthey refunded my shippingi called back the next week and every week till the present and was told to wait another week...they refunded another $if I waited another weeki did and never received themi have been calling since and cannot reach anyone....voice mailboxes are filledorder number is XXXXX*** and *** *** paid by paypal

I placed an order with the company and they have not shipped my order or responded to my customer service requests
I placed an order with Sunglass Oasis over two weeks ago and was told to expect notification of shipment in 2-daysIt also stated that if there were an issue, they would notify my 2-days after the initial shipment was expected to go outIt has now been over two weeks and I have not received any notification of shipment and it has been impossible to get any update or information from the companyTheir customer service e-mail and phone number is completely unresponsive, suggesting that this may be a scam website

Never shipped the item I bought from themCharged credit card as if the item was shipped
Never shipped the item*** Sunglasses - *** CORE HCXXXX XXXXXX XX GRADIENT DARK HAVANA TORTOISE BROWN Women's Square Full Rim Ã?
mm / GRADIENT DARK HAVANA TORTOISE BROWN
Bought on December 11th, Have not received as of January 5th,
credit card was charged as if item was shipped and received by the customer

I ordered pairs of glassesOne I attempted to return to no availThe second pair was never sent to me
On 1/21/18, I ordered pairs of glasses (one eye glasses and one sunglasses) from Sunglass Oasis online, order #XXXXX, $totalOn 1/23/18, the company emailed me and said the eye glasses were no longer availableI selected several other pairs, which too were out of stockI finally selected a pair that was available, and there was no price difference The eye glasses shipped the same dayOn 2/5/18, I received the eye glasses They were too smallI went online and initiated a returnTo do so, you must request approval to return the glasses, which is supposed to occur within hours (and then they send you a return label) I waited and waited, and never received approval or the return labelAlso, I never received the second pair of sunglassesOn 1/31/18, I emailed the company (in the same email thread as my conversation about the out of stock glasses on 1/23/18)

I placed and order & paid for it March 8th, still have not received itNumber is always busy and they will not respond to my emails
Purchase Date: 3/8/
Order# XXXXX
Total: $
Express 2-day shipping (paid extra)

Product was sent weeks late and refused returned to sender seller received return did not issue refund! Fraudulent business practices!
Order was placed in 11/6/package was refused on 12/12/since it was more than a month later that order was placedSeller an Indian man named Mr*** spoke to myself and bank in a conference call on 2/5/and promised refund however never refunded my bank account

Stay away from this business Horrible customer service Ordered glasses and still waiting after a month Never return emails or phone messages, Horrible people

This company has been unresponsive and misleading in their fulfillment expectations
I purchased prescription eyeglasses from this company for $on January 21stImmediately after purchasing (within minutes) I messaged them to ask if I could additionally pay for Blue Block AR in my lens prescription which was an option on their site but I missed itI got a generic message back saying my request is being taken care of but nothing about paymentOver the next days I could never reach anyone on the phone so at that point I accepted that I would get the Blue Block or I wouldn'tAnother weeks go by and on Feb15th I email them to request a cancellation of my order because I would like a refund to purchase eyeglasses from a more reputable sourceI haven't been able to reach anyone by phone, even though their first email provided a number to contact them onNor have I received any other email communication up to this pointFeb 16th I messaged again about cancellingI receive

I never received a pair of sunglasses I ordered and have made numerous attempts to email and call the company, I get no response at all
I ordered two pair of sunglasses from Sunglass Oasis online on July 10thI received one pair at the end of August nut have yet to recieve the other pairAt the end of Augyst I contacted and was told the other pair would eventually get there but they couldnt give an estmated ship date or would not give a reefundI have since tried multiple attempts to contact the compayI have left multiple emails and voive mails over the past several weeks abd have gotten no response at allI now feel like I am the victim of a scam

Ordered sunglasses onlineCompany never sent them to me sunglass oasis did not answer calls or respond to emailsI called for weeks and sent emails
Called and emailed for weeks with no response
Requested refund with no responseMy card was charged and never received items

do not buy from here...took my money, no product, no respfrom many emails nor callsI disputed through my bank had to cancel my bank card and low and behold, when the bank questioned them I got a call and email stating (again) my order was accepted (they already sent this three wks ago and charged me..) and a tracking noin which states no info as product was not picked up or dropped off yet...same as before....my bank is helping with this matter

Horrible customer service
Purchase eyeglasses on 12/1/ Order #XXXXX for *** *** Sunglasses - LAI AVIATOR MKXXXX XXXXXA SILVER PALE GOLD BRONZE MIRROR Women's Full Rim Paid $on *** *** credit card
Received an email immediately confirming purchase
Called on 12/19/after not receiving any further communication Took several long waits on hold to reach a person Once reached, person stated that it would ship out and deliver 22nd/23rd
Emailed a number of times without response Finally received an email response to call their customer service number Called on 12/28/ Again, took 15-minutes of calls to finally talk to a person Stated they still had not received the product I immediately asked for cancellation and he stated cancellation was in effect and I would receive confirmation through email in a couple business days with refunds to credit card
As of 1/2/2018, I still have not received a confirmation email and no refund a

No response after multiple attempts at calling & e-mails to customer serviceNo one answers phones during stated business hours
After submitting a return request online, this company is suppose to e-mail you a pre-paid return labelThis didn't happenI have sent e-mails to customer service over the course of two weeksI have called their listed customer service number multiple times during business hours - no one answersI would like to return and be refunded for an item purchased that appears to be defectiveI submitted a request immediately upon receiving item

I placed an order weeks ago and to-date still haven't received my sunglasses, the promised tracking information, a response to my email inquiries or been successful in getting somebody to answer my numerous phone calls I only ordered these glasses from Sunglass Oasis because Coach was sold out at the time, wasn't even looking for the deal (honestly was afraid they would be a cheap knock-off but loved the glasses so much I was willing to take the risk) Now I'm confident that I'm just out the money From other reviews it sounds like some individuals have received their merchandise and others have the same issues as myself only submitting this review to make people realize that you may be in the bottom half of the customer-base and never receive your purchased merchandise Best of luck with your on-line gambling game if you decide to proceed with a purchase
If this is a litigate business their customer service is non-existent and needs serious assistance

On 12/31/I purchased a pair of sunglasses from Sunglasses Oasis and still have not received them, nor a request refund, as of 2/6/
I purchased the sunglasses on 12/31/ I inquired about their status on the following dates:
1/8--Told my order was placed in priority status with manufacturer and that they would be on their way immediately
1/24--Told Our fulfillment centers carry tens of thousands of items and the manufacturers occasionally have distribution delays in routeYour order should be on the way soon next weekOnce shipped you will receive the tracking update
2/1/18--reached out asking for cancellation of order and full refund of $ Received a response on 2/that I had received a refund of $ Why $I have no idea...this is not the price I paid I also received a copy and pasted response again of--Our fulfillment centers carry tens of thousands of items and the manufacturers occasionally have distribution delays in routeYour order should be o