Sunglass Oasis

They will take your money and never send a productThen you must fight them for a refundI wouldn't ever do business with these folksVery disapointed I didn't look here first

I ordered sunglasses and was charged immediately No delivery of product and will not respond to calls or emails
On November 28, I ordered sunglasses I would list what they were, but they did not send a confirmation.Accessory And Apparel Stores-Miscellaneous XXXXXXXXXX FL
Merchant Category Location
CHECK CARD PURCHASE SP * SUNGLASS OASIS ON XXXXXXXXXX FL
$
They have not been sent, say there is no tracking number and will not answer calls or emails

Ordered sunglasses, never received them called many times, was told they would be shipped Called to cancel order, promised a refund,never happened
Placed an order for sunglasses on 12/7/and paid $with *** On 12/18/17, called customer service because I had not heard about shipping They assured me the glasses would be shipped on 12/and I should get an email with shipping confirmation Did not get an email Called customer service again on 12/and again was assured they would ship the next day and upgraded to overnight shipping Never received and email with shipping confirmation
Sunglass Oasis was closed during the holidays Tried calling times on 12/27, but could only leave a message, never talked to anyone
Tried calling different times on 12/28, but never able to speak with someone The only option was to leave a voicemail
Called on 12/and spoke with "***." I told him to cancel the order He said he cancelled the order and I should get

The wrong size product arrived and I have asked for a return label so I can send them back for a refund forI haven't been able to speak with them
I placed an order for glasses on 12/11/and paid extra for priority shopping (1-business days)The package arrived on 1/23/I have emailed and called customer service multiple timesI have gotten an email reply to contact the customer service number however when I call it says they are not available and I have to leave messages with my contact infoI have requested a return label and refund via email and phone
Order

TOTAL I'll keep your money and collect the interest and never send your product company

Order has been unfulfilled, payment has been accepted and there has been no urgency/care from customer service
Placed an order for a singular item *** sunglasses) on December 30, in the amount of $On January 4, I contacted Customer Service via email expressing my concerns of my order statusAt this time, the order status showed UNfulfilled along with a payment status of PaidCustomer Service emailed me with a copy and pasted version of their Shipping FAQ from their website which as accessible to myself at anytime
I have continued to email Sunglass Oasis to find details on my order and have not received a responseI have called their phone number from the website X-XXX-XXX-XXXX numerous times to only be placed on hold without ever hearing a word from a human beingAt this time it has passed their 2-day shipping guarantee and has also passed their 2-extra day shipping guarantee if the problem should arise that my item was not in stock and was needed

My order was not shipped in 2-days, I still have not received it and customer service number doesn't workI paid for sunglasses weeks ago
I placed a sunglass order on 1/3/2-business days later I inquired and was told it took longer coming from manufacturer and they were inspecting it and I would receive shipping info the beginning of the next week and would be getting my orderWhen that didn't happen I e-mailed 1/17/and they said Our
fulfillment centers carry tens of
thousands of items and the manufacturers occasionally have
distribution delays
in routeYour order should be on the way soon next week
Once shipped you will
receive the tracking update.it was on its way asapI emailed back Then why does your website say 2-days? And why did an employee tell me the same thing last week that you are telling me now? If you already have the item as he stated, then it is you holding itSo can anyone tell me where my order is? They replied with Thank you for co

This company is very misleading,and has terrible customer service
On December 14, I purchased a pair of *** sunglasses G-GXXXXX-Xfor using my debit cardI read that the processing takes 2-business days, within that time I did not receive a conformation which prompted me to contact themThe phone was answered by someone who was located in IndiaI was told that I would have my order by the end of the week, which I did not believeI then began to research and came across their horrific reviewsMy purchase was a Christmas gift to my husband and now he won't have themI also saw that they are listed on The *** directory and I did call the store and I was being helped by ***, which eased my tensionShe was explaining that the orders come in different shipments on different days which I don't understandShe did call me to offer me another pair but not the ones that I orderedI just want to give my husband his giftI have never experienced anything l

Shady company, takes money for orders but doesn't deliver product No response from company via phone or email
ORDER #XXXXX
Order summary
*** Sunglasses - LCORE AVIATOR HCXXXX XXXXTPOLARIZED GRADIENT SILVER DARK GREY CRYSTAL GRY Women's Full Rim Ã?
mm / POLARIZED GRADIENT SILVER DARK GREY CRYSTAL GRY
I ordered glasses on Tuesday Dec 12thEmail told me that they would be out in 2-daysI've called this company on Friday 15, Monday 18th and Tuesday 19thNot one time could I speak with a live person or even have my call returnedI've sent emails asking about the status of my order (as this was supposed to be a Christmas present)I've gotten one blanket response that because of a big sale they had they are slightly backed up but not on all orders and that I should call XXX-XXX-XXXX to check the statusThe same number i've call times and just wait on hold for mins to be sent to a voicemail

Ordered pairs of sunglasses in November of received one pair finally by Jan and never received the 2nd pair
Ordered pairs of sunglasses in November of received one pair finally by Jan and never received the 2nd pairAfter contacting online support, they assured me that it would be coming shortlyA month later I sent a customer support e-mail to them telling me the glasses I ordered are no longer available and I could choose another pairI did and they submitted the ordermonths later I still do not have any glasses

Same complaint as othersOrdered $sunglasses in mid December No refund and no sunglasses Get either voice mail or busy signal Total scam

I ordered my glasses from places and cancelled from both of those places and ended up hereOrdered online and it says on their website:
Most orders are processed in 2-Business Days
In the event your order has not shipped we do ask for an additional 2-days to process your order as our fulfillment centers carry tens of thousands of items and occasionally there are some unforeseen delays
I even paid for priority 1-day shipment and had this guaranteed that it would be delivered at least days after the purchase was made
I chat them the day after making the order and was told the following:
Prescription glasses takes 10-business days to ship out
(this is not written ANYWHERE on their website, nor do any of the chatters warn you about this)They did refund me for the shipping but that doesn't take away from the fact that you can't even be emailed about this nor does that solve the issue that is: WE NEED OUR GLASSESThey barely even respond to any communication!

They received my returned item in Nov and have not returned my moneyI've called for weeks no one answers their phone or returns my callsI've emailed and received no responseThis is fraud

Order sunglasses and they were never deliveredAlso operate under Price Beater Eyewear
Order sunglasses and they were never delivered.Promised in several emails they were shippedNow I requested a refund and now they will not respondAlso operate under Price Beater Eyewear

I have not received my refund for returned item after several months and I am unable to reach anyone at the company by phone, email or online forms
I placed an order (#XXXXX) on 10/9/and was charged for this item on 10/10/I sent an email on 10/24/to the company stating that I had not received the item nor any update information regarding the orderI finally received the item on 10/30/ I sent a request to return the item for a refund and after a week and a half I received instructions on how to return the item and an RMA # *** I returned the item exactly as instructed and the item was unused and in its original packaging, I still have not received my refund I have made multiple attempts to contact the company regarding this matter and have been unsuccessfulThere is a customer service number that they provide, no one answers nor calls back after leaving multiple messagesI have left multiple emails as well as online communication forms regarding this matter with

Sunglass Oasis received and confirmed an order on Dec 6h and since then has not been able to fulfill it despite multiple inquiries and promises
This is the timeline of order with tracking number XXXXX:
12/order confirmed
12/inquiry via email
12/inquiry confirmed (promised response time: 1-business days)
12/inquired via phone (unable to reach anybody, left message with name, order number, and phone number)
01/inquired via phone, reached representative, expected shipment next Friday; reason for delay stated: manufacturer bottleneck
01/inquired again via phone, reached representative, expected shipment next Wed; reason for delay stated: backorder; received $refund and free expedited shipment; expected delivery Fri next week
02/inquired via phone, unable to reach representative; left message with name, order number and stating that I am canceling this order with expected full refundI also briefly summarized the information I am providing here

Purchased sunglasses from this company online and have not received them
I've called to enquire about my order several times, multiple times only to be directed to voicemail asking me to a message, yet I never receive a responseAfter more than calls I finally spoke to a representative, he told me that they were not in stock when I purchased them and that they would be in stock the week I spoke with him, and that I would be receiving an email notification that they will be shipped the following weekThe following week I didn't receive an email notifying me of shipmentI let it go for another weekI then sent an emailed notifying them that this was concerning and would they please get back to me ASAPAn hour or so later I received an automated email response stating that I would receive a response within to business days, no responseThese were expensive glasses, $They've charged me, I've paid my Credit Card bill for this amount, yet I don't have the product that

I ordered a pair of sunglasses online on 11/18/at which time was told to "Please allow 2-Business Days for ordering processing"I have not received any further updates to my orderI have called and left a message, sent an email through their website, and tried to speak to them on their website chat, and have not been able to contact anyone nor heard from anyoneI contacted the credit card company and have started a dispute of the charges as I was charged $on 11/18/
Product_Or_Service: Sunglasses
Order_Number: XXXXX

Charged over months ago and still no glasses and no response via Chat, email, text and forget about callingNo answer, music or vmail with no responseThis is a scam and should be shut downHow they are still allowed to be in bussiness is shocking!!!!!!

Non-Delivery of Order - No response from company
I purchased a pair of *** Sunglasses - HERITAGE AVIATOR BEXXXX XXXXXJ MATTE BROWN MIRROR ROSE GOLD Women's Full Rim mm / MATTE BROWN MIRROR ROSE GOLD for $ on November 20th for a Christmas present - order #XXXXXThe money was immediately taken from the account linked to my debit card, but I have yet to receive the product or any confirmation that the order has been filled or shipped I have tried leaving voice mails, emailing, using their online chat with no response from the companyI want to cancel my order, but there is NO WAY to do this on their internet site I sent an email requesting my order be cancelled and my money refunded on December 2nd, but again, I have not received any type of response from the company I also plan to file a complaint with the Internet Crime Complaint Center After reading the multiple complaints against this company, this needs to reported as a crime Non-delivery or goods is il