Sunglass Oasis

Merchant out of stock for item ordered although they charged my credit cardI requested to cancel the order - they would not respond or refund amount
I ordered Sunglasses from their website on Aug 17, The next day, I received an email from them saying the item was out of stock and did I want to wait for the item or cancel the orderSince the sunglasses were a birthday gift, I did not want to wait for them to be in stock and I requested via email that they cancel the orderI never heard back from them but they had charged my ***I emailed them numerous other times to cancel the orderI called them numerous times but just got voicemailI left numerous voicemail messages and never got a return phone call
I tried disputing the charge with my credit card company but they stated I had no documentation from Sunglass Oasis saying they cancelled the orderThus, they would not do a charge backThe credit card company logic is totally unjust since I have no control on the

Never received *** sunglasses or a refund
Purchased a pair of *** Sunglasses in January and called to check on status of order and found that the phone number is no longer in order and the website is gone

Paid for but never received order and company is unresponsive to emails and calls
On 11/17/2017, I ordered two pairs of sunglasses in two separate orders (Order #XXXXX + Order #XXXXX)Both purchases were confirmed by email and my credit card was charged on 11/18/for $and $respectively
After two weeks of not receiving anything, I went to their website and filled out their Contact Us formI never heard back
I then called and left two messagesAgain, I heard nothing back
I finally sent one last email saying that I would report them if I did not hear back and still, no response
Looking on their *** page, I see several other people making the same complaint which had led me to believe this company is fraudulent

Never ship the product, it is total online scam
Purchased dec 2017, never have product shipped

I placed an order on December and haven't received my merchandise
I placed An order on December 15, and we are at the end of April and have yet to receive my merchandiseI would call and just get a busy signal until finally someone picked upThey had a heavy accent and told me they were waiting for ny itemThat it was currently out of stock because it was high on demandOnce they stopped answering my calls I went to emailAt first they would respond back by next day but now they don't respond at allComplete scam! It was supposed to be an Christmas giftVery disappointedNever againI wouldn't recommend them to anybody

Never received refund for the product
I ordered eyewear from Sunglass Oasis on January with the order number XXXXXIt was a Prada glass and I never received itAfter trying a lot to reach the customer support, I was able to talk to a representative after a month and asked for a refundI was told I will be receiving a refund in hours but never received itThe amount was $

11/19/I ordered a pair of *** sunglasses from this businessStill have yet to receive my order nor a shipment confirmation
Purchase Date:11/19/
Model Number: *** Sunglasses *** Sunglasses - *** 24/POLARIZED TORTOISE HAVANA BROWN Men's Rectangle Full Rim Ã?
mm / POLARIZED TORTOISE HAVANA BROWN
Order Number: #XXXXX
Sales Rep: have not given name
Payment Amount: $
Payment Method: ***
I placed my order on 11/19/and still have yet to receive it or any shipment confirmation or confirmation in general that they are still trying to resolve this issueThe order confirmation email read that in 1-business days the product would shipIn the event they had to order it from the manufacturer, it might take an additional 3-business days I have been calling their customer service line weeklyMy credit card has already been charged for the order amountThey are in no way trying to help me or figure out a solution to this problemNo one answe

THIS COMPANY AUTHORIZED A RETURN AND NEVER REFUNDED MY MONEYTHE ITEM WAS SENT TO THEM ON DECEMBER 26, IT IS SOOOO UNFAIR THAT THIS WOULD EVEN HAPPENIF I KNEW THEY WERE NOT GOING TO REFUND MY MONEY, I WOULDN'T HAVE SENT THE SUNGLASSES BACKBANK OF AMERICA WILL NOT REFUND MY MONEY BECAUSE IT IS PAST THE DAYSTHIS IS SOOOOO UNFAIR

ordered *** sunglasses as a giftPaid for days shipping rec'd after over weeks, fake product, cant get a hold of company for refund!
ordered sunglasses as gift Paid for day shipping and received after 1/weeks Product is fake and called company to get refund, this was 1/weeks ago and have not gotten return label Now unable to talk to anyone there Had been talking to extension *** and now he doesn't answer and will not return call The date for return is expiring soon and will be out if they don't answer and try and work with me

My sunglasses Order #XXXXX from 10/28/was never delivered!
I have made several contacts via phone and email: ***@SunglassOasis.Com
My last emails (2/& 3/6/18) no replyMy last conversation via phone was around 1/5/18, I was told then it will be shipped in daysI have tried calling a few times to no availAgain, My sunglasses Order #XXXXX from 10/28/
*** Sunglasses - LROUND HCXXXX XXXXXX XX RED SAND GRADIENT DARK GREY SOLID Women's Full RimI paid $Thanks!

Tried to find out when my glasses would ship and no response from customer service
My order number is XXXXXI have tried numerous times to get someone to tell me when my order would ship and there is no responseI have now asked for a refund since they already took my money and still no response

Sunglass Oasis return policy states "All returned items must be returned in the same condition they were received." and I received them cracked
Item Ordered: *** *** XXX XX Gradient Shiny Black Gradient Grey Round Oval - mm / Shiny Black Gradient Grey
Amount :
Order Number: XXXXX
Ordered: October 30,
Received package: November 4th,
When opening package and viewing the shades and taking them out of packaging, I notice a crack
Store Visit: November 9th,
Visited store to resolve issue quicker but retailer told me I had to handle my return via online services because they were purchased online
Return Package: November 13th,
After processing my return they are refusing to give me a refund as they are saying they are not responsible for my product not being in wearable condition when I received themI have had conversations with the retailer and they refuse to accept the fact that my product was damaged when I received themI have also f

have not delivered glasses wont issue refund or respond to emails or calls over a month
ORDER #XXXXX
1-business days for delivery they have not shipped the glasses they will not respond to any emails or phone callsI have purchased glasses on amazon I no longer need or want to do business with them and have been asking for a refund they refuse to respondthere are several negative reviews online quoting this same pattern of behaviorplease help me get my money backi dont want to sue them in small claims court in floridai but if it comes to that im ready

I purchased glasses on their website on 8/25/via *** paymentStill not have received the productNo response to email/phone, no tracking info
Purchased Prada Sport OPS 02SS on 8/25/on their websiteOrder # XXXXX via *** payment*** *** Price $Over weeks still have not received productCalled several times with no response, left several voicemails along with emails and still not responseWould like to get a refund issued

I bought sunglasses from them on 1/14/I have not received product to date and asked for a refund/order cancel and have not heard back
I bought *** *** Women's Sunglasses - Square TYFull Rim Ã? on 1/14/order # XXXXXI paid extra for 1-day shipping to ensure I would get my product before I left for vacationMy account was charged $on 1/14/I called the customer service line twice within the two weeks after purchase, left two voicemails and never received a return call Upon checking the FAQ page on their website it said, "Most orders are processed in 2-Business Days
In the event your order has not shipped we do ask for an additional 2-days." I Sent an email to the support line on 1/23/requesting an updateI got an auto-reply that said my email has been received and I should receive a response within 1-business daysI still had not received a response so I sent a second email on 1/29/requesting to cancel my orderI asked for a full refund t

I ordered a pair of sunglasses on 12/18/ for $and I have not received update.Nobody answers the phone and nobody answers the email
Dear Sir/Madam
I ordered a pair of sunglasses on 12/18/ for $and I have not received update.Nobody answers the phone and nobody answers the email
I emailed them to get some update on 12/21/to get some update and they emailed bad on 12/26/as below:
"Hey There!
We wanted to reach out and let you know we are working on your order! There is a slight delay on some of our ordersWe are sorry for any inconvenience we may have caused Due to our massive promotions coupled with the holiday rush we experienced an unusually large number of orders, which disrupted our delivery scheduleTo serve you better and faster, we are busy expanding our staff and increasing our on hand inventoryAgain, we apologize for any inconvenience we might have caused and look forward to serve you in the future
This delay will NOT effect all ord

Ordered sunglasses onlineThey were charged to my *** card and have never been receivedCan't make contact with vendor
Feb 1,order#XXXXX purchased Persol Sunglasses-Sartoria *** 24/Polarized Turquoise Havana Crystal Brown Men's Round Full Rim Sunglasses from Sunglass Oasis onlineMy *** card was billed for $by Luxury Retail Sawgrasssun XXXXXXXXXXXXXXXXXXXXXX in Sunrise FlHave heard nothing sinceHave emailed ***@sunglassoasis.com twice (3/1/18&3/20/18) with no responseWeb site now says "We'll be back soon"

I placed an order close to month ago, I have not received the product but I have been chargedNo information on order status
Problem date: 11/27-Present; Order: #XXXXX; Purchase date: 11/27/17; Account charged: 11/28/($158.10); sent email correspondence on 12/4, 12/12, 12/18; called and left voice messages, was once told I'd have a return call in 1-business days and never heard backThe only responses I have gotten are generic automated replies without any updates on order status, etc

Sunglass Oasis collected $for an order of sunglasses and never shipped out the productThey cannot be contacted regarding a refund request
I placed an online order for a pair of sunglasses on 12/6/for $The order never shipped out but the charge was posted to my credit card on 12/7/The phone number listed on their website rings but the automated message states that the person cannot receive anymore messages at this timeMultiple emails and website inquiries have gone unansweredThis place is being run by a total con artist

I ordered eye glasses a week ago and have had zero response as to shipment & the payment has already been taken from my bank! Not happy!
My order #XXXXX for *** Burch Women's Eyeglasses - CLASSIC CAT EYE / BUTTERFLY TYFull Rim Ã?
mm / BLUE BROWN HAVANA TORTOISE
$
I paid for these eyeglasses promptly same day with ***I have tried to email as to shipment and have had *** responseI have tried calling both customer service numbers and both numbers only allow to leave voice messagesI have had zero responseI feel very scammed here