Sunglass Oasis

they took my debit card information and still have not sent the glassesI called emailed and text they will not response busy signal or hang up order # XXXXX [redacted] Men's Sunglasses -pale Gold Grey Rimless VEXXXX XXXXXX XXx paid debit card as a gift on Feb 26,no delivery no answer phones chats or email times no response these people are scamming and their web site should be shut down for taking people money and not producing productsHow are they allowed to pull money from a debit card without shipping products? This is so wrong please help me get my money back! Order # XXXXX for $

Sunglass Oasis took a $payment from me online They have not filled the order and are unreachable via phone or emailThey do not respond I placed an online order (#XXXXX) with them on January I paid $for a pair of framesThe order was promised to ship within daysWhen I called back weeks later to inquire on the delay I was told that it was backordered and would be in within a weekSince that time I haven't heard anything from the company and I cannot get anyone on the phoneIt is always busyI sent emails to their customer support and posted on their [redacted] page that I would like to cancel my order and get a refund but no one will respond at all

I ordered sunglasses on November 18, and nearly a month later I've received nothingWhen attempting to contact them via email and their contact form, there is no answerHilariously I also got a review form on my experience, asking me to click if I received my order and to rate themIf I hadn't, I was only told to wait 2-days and then get in contactI've done that a total of timesFinally filed a dispute with PayPal and asked for a refundMy bad for not seeing reviews on Revdex.com and Yelp prior to orderBuyer Beware!

I never received a pair of sunglasses I ordered and have made numerous attempts to email and call the company, I get no response at all I ordered two pair of sunglasses from Sunglass Oasis online on July 10thI received one pair at the end of August nut have yet to recieve the other pairAt the end of Augyst I contacted and was told the other pair would eventually get there but they couldnt give an estmated ship date or would not give a reefundI have since tried multiple attempts to contact the compayI have left multiple emails and voive mails over the past several weeks abd have gotten no response at allI now feel like I am the victim of a scam

Ordered sunglasses onlineThey were charged to my [redacted] card and have never been receivedCan't make contact with vendor Feb 1,order#XXXXX purchased Persol Sunglasses-Sartoria [redacted] 24/Polarized Turquoise Havana Crystal Brown Men's Round Full Rim Sunglasses from Sunglass Oasis onlineMy [redacted] card was billed for $by Luxury Retail Sawgrasssun XXXXXXXXXXXXXXXXXXXXXX in Sunrise FlHave heard nothing sinceHave emailed [redacted] @sunglassoasis.com twice (3/1/18&3/20/18) with no responseWeb site now says "We'll be back soon"

ordered [redacted] sunglasses as a giftPaid for days shipping rec'd after over weeks, fake product, cant get a hold of company for refund! ordered sunglasses as gift Paid for day shipping and received after 1/weeks Product is fake and called company to get refund, this was 1/weeks ago and have not gotten return label Now unable to talk to anyone there Had been talking to extension [redacted] and now he doesn't answer and will not return call The date for return is expiring soon and will be out if they don't answer and try and work with me

FRAUDOn 12/28/I spent $online at sunglassoasis.netI've repeatedly emailed,called, & posted online but as of 02/25/no glasses or $ On 12/28/I spent $on order # [redacted] online at sunglassoasis.***I have REPEATEDLY emailed asking for assistance, I've called (and cannot get through to a human being), and I've posted on their "online" customer service pbut as of 02/25/I have yet to receive glasses from them I was finally told they would be shipped out on 02/12/but still don't have the $worth of glasses I paid for I have copies of emails and screenshots of communication on their "online" customer service prequesting assistance, being promised that my order would ship on 02/12/2018, and then...NOTHING After the week of 02/18/I requested a refundStill NOTHING

I ordered frames online on 2/3/I paid via [redacted] I have called, emailed, messaged via your websiteI have not received my product I purchased frames on 2/I called, emailed, messaged onlineOn February you said they were shipping out at the end of the weekIt is March 8th and I still don't have anything from youI filed a complaint with [redacted] I want my money refunded in FULLMy order number was XXXXXI am very disappointed in your customer service (which is non-existent)This is FRAUD

Paid for product months later still no product , no email response , they will not answer phone I purchased [redacted] & [redacted] sunglasses DG for $on Jan 2, They charged my hubands [redacted] debit on Jan 3, After repeated emails I called and reached someone who I requested they cancel order this was early February Since then I cannot even get someone on the phone They refuse to respond to emails and no refundI think it is too late to dispute on our credit card as it has been months ?

Fraudulent online business. No receipt or confirmation after supplying credit card information. No valid response at customer service number or email. I placed an an order online 12/20/17 & I received no receipt or confirmation number in my email which immediately concerned me. My order was for [redacted] woman's eyeglasses CAT EYE / BUTTERFLY PR 53UVF Full Rim. With discounts - the total charge on my credit card was $160 and some change. I received a strange text message immediately after my purchase about rating my experience, but nothing about my purchase or a receipt or shipping info...nothing! I emailed customer service and received a short replay that said to call customer service at X-XXX-XXX-XXXX. I called that number several times and it immediately goes to voicemail. I did leave a voicemail & it was never acknowledged. I have since emailed customer service twice with no response. I searched reviews of this company online (sadly I didn't think to do it before ordering). The review

Online order was guaranteed in 2-business daysIt has now been over a month and I have yet to receive my product despite multiple inquiries Product was ordered 11/and still have not receivedOrder # is XXXXX and the order is for black [redacted] sunglassesPayment amount is $in the form of a [redacted]

I ordered pairs of glassesOne I attempted to return to no availThe second pair was never sent to me On 1/21/18, I ordered pairs of glasses (one eye glasses and one sunglasses) from Sunglass Oasis online, order #XXXXX, $totalOn 1/23/18, the company emailed me and said the eye glasses were no longer availableI selected several other pairs, which too were out of stockI finally selected a pair that was available, and there was no price difference The eye glasses shipped the same dayOn 2/5/18, I received the eye glasses They were too smallI went online and initiated a returnTo do so, you must request approval to return the glasses, which is supposed to occur within hours (and then they send you a return label) I waited and waited, and never received approval or the return labelAlso, I never received the second pair of sunglassesOn 1/31/18, I emailed the company (in the same email thread as my conversation about the out of stock glasses on 1/23/18)

Sunglass Oasis received and confirmed an order on Dec 6h and since then has not been able to fulfill it despite multiple inquiries and promises This is the timeline of order with tracking number XXXXX: 12/order confirmed 12/inquiry via email 12/inquiry confirmed (promised response time: 1-business days) 12/inquired via phone (unable to reach anybody, left message with name, order number, and phone number) 01/inquired via phone, reached representative, expected shipment next Friday; reason for delay stated: manufacturer bottleneck 01/inquired again via phone, reached representative, expected shipment next Wed; reason for delay stated: backorder; received $refund and free expedited shipment; expected delivery Fri next week 02/inquired via phone, unable to reach representative; left message with name, order number and stating that I am canceling this order with expected full refundI also briefly summarized the information I am providing here

I ordered a pair of [redacted] eye glasses on Sept 21 - received Persol sunglasses instead and have tried unsuccessfully to receive a refund. Received the wrong glasses - paid $162.00 USD and want a refund as well as a shipping label returning the goods.

I ordered a pair of sunglasses online on 11/18/at which time was told to "Please allow 2-Business Days for ordering processing"I have not received any further updates to my orderI have called and left a message, sent an email through their website, and tried to speak to them on their website chat, and have not been able to contact anyone nor heard from anyoneI contacted the credit card company and have started a dispute of the charges as I was charged $on 11/18/ Product_Or_Service: Sunglasses Order_Number: XXXXX

I ordered two pair of sunglasses on October 12th and neither pair came in and it is December 6th I have left messages with this company and none of them were returned I have requested a refund and they will not provide a refund This company is a fraud company It appears to have be located in Florida but I have never spoken with anyone from the US

On 12/31/I purchased a pair of sunglasses from Sunglasses Oasis and still have not received them, nor a request refund, as of 2/6/ I purchased the sunglasses on 12/31/ I inquired about their status on the following dates: 1/8--Told my order was placed in priority status with manufacturer and that they would be on their way immediately 1/24--Told Our fulfillment centers carry tens of thousands of items and the manufacturers occasionally have distribution delays in routeYour order should be on the way soon next weekOnce shipped you will receive the tracking update 2/1/18--reached out asking for cancellation of order and full refund of $ Received a response on 2/that I had received a refund of $ Why $I have no idea...this is not the price I paid I also received a copy and pasted response again of--Our fulfillment centers carry tens of thousands of items and the manufacturers occasionally have distribution delays in routeYour order should be o

I paid a pair of sunglasses from sunglassoasis.com and priority shippingOne month later and have not received the item or a reasonable explanation I ordered a pair of sunglasses, [redacted] Women's Sunglasses - [redacted] from SunglassOasis.com on Decemeber 28th, The order number is #XXXXXI paid for priority shipping which advertises that the item will ship out in 1-3daysThe total for my item with shipping was $I paid via [redacted] There was no indication that my requested order was not available or on back order I received an email confirmation of my order within seconds of payment, which states that my item was being prepared for shipment, in addition to several marketing emails from the company By January 7th I had yet to receive an email confirmation of shipment, so I reached out via telephone and email to follow upMy calls went unanswered, and my emails were not properly answered until Jan 15thA rep, [redacted] , explained that my item was on order from the

I ordered a product from them three weeks ago and never received the product or refund not info on where it is [redacted] Frames [redacted] Order number XXXXX

Purchased sunglasses online and never received them Tried to cancel the order after a month of trying to received what I paid for, but never got it Purchased sunglasses on 01.24.18, Credit card got charged on the same day for a total of $the ORDER was #XXXXXDidnt receive any product, website advertises for 2-days for shipping and handlingAfter several emails a customer rep replied that they ere backordered and my order was moved to "priority" statusAt the same time the same product shows available on the website and people can keep ordering it