Made an appointment with Nsturescape to cut by lawnHad to call, about 430pm on Friday, when I got off work to see why I was told they would be out by the end of the week and no one showedWas put on the line with the manager telling me that the grass was to high and they would have to cut it twice, charging double the costI got right off the phone, raised the wheels on my mower as high as they would go and cut my lawn with a 21” blade and took all of an hour to cut my sq ft of lawn with no problemsJust wondering why an old worn down lady that worked an eight hour day on her feet could come home and cut a sq ft lawn with no problem and Naturescape tech with a large industrial lawnmower would have to cut twice and charge twice the fee
This is our first year with Naturescape for lawn fertilizationIn the Spring we had to call because it was getting late and our lawn had not been done year and was supposed to be fertilized in late March but was not done until Mid AprilAfter this we were told that if weeds were still an issue within days to call or email for a follow upOn day I sent an email and never got a replyI let it go and sprayed the weeds myselfCome Mid-May we decided we were tired of waiting for Naturescape since they always seemed to be behindOur lawn was brown with lots of thin spots and some weeds, as if it was not fertilized at allOn May 21st I sent an email stating the issues we haddays passed an I never heard a word (the hours that is suggested on their website after filling out the contact form)I called on May 24th and canceled our service and was told I would get a check in the mail for services not usedToday I come home and our lawn had been fertilized by them again, a ser
Just cancelled tree care service This company is not spraying trees at the appropriate time do do any good, or to prevent disease Have two Hawthorn trees that have leafs scap Called company about what happened They were never sprayed, but offered to do it after the disease existedClaimed they were too busy! The office person claimed that a spraying had been done The person doing the spraying said different Thought I was talking to T*** Lousy tree service!
Problem: NatureScape placed my family member's name in collections; due to a posted charge I missed payment on Services at the family member's residence has been stopped due to the collections status; even though his account balance is: zero ($0)
Summary: The family member and I live at separate residences My family member has been a customer of NatureScape and recommended their services to me Due to my odd work hours; I asked the family member to contact NatureScape to start services at my residence Services started immediately, but never received a billing statement until I called and asked for one When I finally received a statement, it was not mailed to my residence The statement was mailed and enclosed to the residence of: the family memberSince receiving the first billing statement, I drove to his residence for months to pithe statements I thought the mailing issues was odd, but didn't have time to complain for changes I made- what I thought was the
I hired Naturescape to fertilize my lawn and get rid of the weeds For the most part I was pretty happy with this service Their final application caused a section of my lawn to die off and only part has come back to with the rain we have had Needed to have my lawn aerated because it had not been done in several years Naturescape decided that the best day to do my aeration was right after the area had 24-hours of rain When they came out, they used equipment that was too big and heavy for the job at hand (Ride On Aerator) The equipment looked like a NASCAR going around on a go cart track The equipment damaged my lawn in several areas and caused ruts/tracks all over the lawn I called Naturescape the day after the aeration and spoke with the receptionist, who apologized for the problem She told me she would have a manger get in contact with me right away, and that someone would come out to inspect the damage After not hearing anything or seeing anyone after a
I have used NatureScape for four years and I prepaid in December for my 5th year I have yet to receive my first lawn application They tell me that the first application is to be put on in March/April and we are now in May I have called the Davenport, IA office three times I called on April but nobody answered the phone I called on April and asked the lady who answered the phone when they were going to apply my first application because the creeping Charlie and dandelions were taking over She said she had no idea because the guys start their route before she gets to the office, but assured me it would be by the end of April One week later on April, I called again and talked to the guy who answered the phone and he said they would get to it by the end of the month and for sure within one week Well, today has been one week and it's May and they still have not showed up with no phone call I prepaid $and I have received extremely poor customer service on the
I signed up for Naturescape's 5-step lawn care program for this year along with a program to kill Japanese Beetles in my flowerbedsThe first application, according to Naturescape's own website, was to be applied in "Late March/April" When that timeframe came and went I contacted them on four separate occasions and each time was told that they were behind and would be there either that week or the following My first application did not occur until May 30th My second application which, according to their own program information is supposed to happen in "May/June", did not occur until July 13th Due to the lateness of the initial application, which includes a pre-emergent crabgrass and broadleaf control, these weeds were allowed to germinate and grow and quickly overran my entire Additionally, the Japanese Beetle control was entirely ineffective as scores of them consumed the plants in my flowerbed without a trace of any dead or dying bugsEntirely unsatisfied with their serv
I've called Naturescape twice, asking that someone come to my home & evaluate several areas of dead grass I'd like to know whether it's diseased/what the problem is & what can be done to treat or resolve the problem I've been told that someone would come out (1st request was 5/18; 2nd request was 5/25)I also asked that the manager, ***, call me back I spoke to Lana on the phone & she said that a ticket was written up on 5/18, but had no answer as to why no one responded She stated that someone should be out on 5/ No one has contacted me, either lawn technician or manager I have been a Naturescape customer for several years I use their step lawn program & also have them aerate the lawn regularly All of their literature & also their phone message (while you are on hold) state that the company wants their customers to be satisfied, and if there are ever any questions or problems, to simply let them know I find this very ironic & irritati
I had a new home built in Since this time NatureScape has been the only lawn care company to take care of my lawn care needs which consist of fertilizing, weed control and grub controlI complained to NatureScape about the seasonMy grass was starting to look in poor shapeThey said they would do much better for the year and get the grass back into shapeAt is point it’s the end of September 2016, approximately 60% or more of my grass is either dead, has grub damage or is weedsI have written the corporate office in Wisconsin and have asked for a full refund for the year but have not received any kind compensation
I use this company before last year for an Aceration service .I called in this year to set up a mowing service and also to have an analysis done on my yard I was told that they were out in my area already for the week and they will be out the following weekI received an analysis in the mail and decided to give a call in reference to it and also to ask when the mowing service will be doneI was told by the representative Jamie that it was already done and I asked her could someone come out or can we take pictures because my lawn was not mowed she told me they take the word of the person who did the service and she would have a manager contact me but in the meantime I have to pay for a service that I did not receive I decided to cancel the service going forward and told her to just send me the bill I'll pay it but this is terrible customer service that the complaint wasn't even addressed properly or no one would be sent out to see if the work was not done
My first season using NatureScape and the first treatment the product was put down too close to my flower beds which caused burning to the plants Second application was done, and we see absolutely no difference in the weeds that are continuing to grow I see spots in entire property where the machine turned and dropped very little product (grass is deeper green color in the small areas) on the acre lot Appears product was not being released from machine at all…called the office last Monday and I was told that somebody will call us back, and come out to re-apply product week gone by and no phone call or application re-appliedI was told they were not in my area that day I asked to speak to the Manager, was told he was in the field Now a days, people have cell phones - the office cannot communicate with the field ?? I will be making another follow up call today… This may be my last season with NatureScape !!
I wanted to share a review of Naturescape, Louisville, KY These guys are great to work with It has taken some time, but my lawn is now beautiful Persistence and patience has paid off and my neighbors are now jealous of my lovely lawn Highly recommended
Lawn care service (mowing of lot) was performed after days of raining even though I informed associate I did no want though I informed associate I did not wish to have area cut Associate stated it would be ok During mowing associate got stuck with large rider mower and left deep ruts in lawn and our fencing was pushed back which cause gate of fence to become uneven Associate stated he would return to take care of and never did Took weeks for managers to come out to look at the damage Stated they would have it fixed To date and after numerous calls the damage to our lawn and gate have not been fixed Last I spoke with *** one of the managers that came out he stated that he was surprised it was not taken care of and would check into that was over a week ago and still no results He is aware that if this was not taken care of I would be filing a complaint
I have been a customer for several years Early this spring I called and asked for an analysis of my yard because I had so many bare spots I was told that on the day of my first application, that would be done (I requested this review in several emailsThe first application finally came many weeks later.) No analysis was done No message was left about why Naturally, I contacted the company via email once again There was no explanation given about why this had not been done Hence, I terminated the service, which was for visits I had prepaid for this service in Dec., I also requested a prorated refund, as they guaranteed 100% satisfaction Through an email on 5/10/I was told that they would send the refund However, weeks later, and many calls later, the refund has not arrived
I had a terrible experience with this company after hiring them to do seasonal lawn mowing for us They did a poor job, unacceptable quality, on two occasions in which I saw the mowing being done I called and asked to cancel my service and remove any charges from my account as I would not be paying for the unacceptable workTwo weeks later, I received a statement billing me for the two mowings that I called about Really? We're going to go here? Now, I've had to call and ask to have the charges removed, and I'm getting all these reasons why they can't remove them I am a very unhappy customer, and I expect them to waive these charges without question As that too much to ask? I'm certainly not asking for a entire season's billing to be waived I feel that my request is fair I watched as they didn't even walk to my back yard or attempt to mow it at all The front yard was only partially done Unacceptable
I have paid for mosquito treatments for June-SeptemberMy September treatment has still not been appliedMy son is very allergic to mosquitosI emailed on the 6th and was told someone would be in touch soonI never heard anything so I called and left a message around the 13thNo one respondedI called on Saturday the 16th and someone answered and said they would get in touch at the beginning of the weekI assumed since it's now Monday the 19th that would be todayI was not contacted todayAt this point I'm wondering why are we even getting treatedThere are days left and we've had mosquitos all monthI paid for a full monthOctober isn't a bad month for mosquitos usuallyThey always make sure they call us at the beginning of every season and they were always awesomeI'm so confusedWhen I called Saturday and spoke to someone the only thing that would've made it better at this point is if he would've said they would be here first thing Monday morningObviously we aren
Great company that takes customer service seriously and works hard to make my lawn look the best it can I have fescue in the South and it always takes a beating throughout the summer, but NS works hard to do their part and let me know what I can do in between applications Their prices are very competitive and they are always willing to listen when I call Thank you Naturescape for a great looking lawn at a great price!
Beyond frustrated with this company! We haven't been able to enjoy our lawn all season Paid Naturescape for a application process I was home to watch them every application The second application was done while a rain storm was rolling in A lot of rain in the forecast but apparantly they don't look at this The weeds started to come but we gave them the benefit of the doubt and waited for someone to come back out and redo the application knowing they messed up The third application came a month later Again, lots of rain in the forecast and in fact the young man finished up as it started to sprinkle A week passed and the weeds were horrible So, I emailed for service explaining the situation Got back what seemed like a bit of attitude about what they did but reluctantly, they were coming back out for a service call Another week passed and they came out By this time our lawn was pretty riddled with weeds This application was fierce It not only killed the weeds but our lawn with it! Dead patches of grass were everywhere Ants moved in where the grass was dead Lawn became uneven and bumpyBy the beginning of September, after going from one of the best lawns in our neighborhood for years, to the worst by far, I sent a lengthy email to naturescape with pictures showing the damage they have done I requested my money back as well as asking them to fix the damage I don't think this is a stretch as we lost a whole summer and it will take years to get our lawn back to normal The email went unanswered Two weeks later, I followed up I recieved a knock at my door the very next day but to this day have not recieved a email response Two guys, the district manager and a man from corporate, I was told, we're out to make things right They were inspecting my lawn on their hands and knees as I walked out I fully expected them to come up with an excuse that blamed something else for the damaged lawn, but to my surprise, they agreed they messed up I regained a little of my faith back during this meeting so gave them another chance The district manager said he would come out and fix himself He promised we would have the best lawn in the neighborhood by october He came out a week later Aerated, treated and over seeded Left and never returned It is now the end of october Lawn is still aweful Bumpy, dead patches everywhere Grass never took hold because they never thatched or lawn raked to get the soil loose for the seed I'm no expert, but grass doesn't grow on top of dead grass thatch buildup Plus, they left all the plugs from aeration on the grass so we had lumps all over our yard for a month while our lawn mower blade had been slowly dulled by chopping them up over time They have never been back to check on their work and have yet to do a final application I have spent countless hours recently doing my own work to fix our lawn despite having two children that I would rather be spending my time with There has been no word of refunding our money I now am meeting with a lawyer tomorrow to check my next steps to get my lawn fixed and money backI highly advise never to use this company
We paid in advance to have our lawn aerated Our check cleared the bank on April 25, When we had not heard from the company after weeks I called and was told that they were waiting until they had multiple customers in our area requesting that service Made sense Another weeks passed without contact so I cancelled the service and asked for a refund We felt month was more than sufficient time to complete our order Also during that month timespan we saw your vehicles in our community multiple times I trust our refund will be more timely than your service
Horrible service!! Do not recommend, and it will take them forever to resolve your complaints They are always behind in treatments and would not be on a consistent spray schedule We still had crabgrass, and thistles everywhere but they were able to kill all of our bushes and flowers however It took this company over months to reimburse us for all of the damage they caused even after we had told them they were not to come and spray any more back in June It is now the end of September We had been customers for a few years and sadly believed service would improve, the weeds would go away some day No thanks We are done!
Made an appointment with Nsturescape to cut by lawnHad to call, about 430pm on Friday, when I got off work to see why I was told they would be out by the end of the week and no one showedWas put on the line with the manager telling me that the grass was to high and they would have to cut it twice, charging double the costI got right off the phone, raised the wheels on my mower as high as they would go and cut my lawn with a 21” blade and took all of an hour to cut my sq ft of lawn with no problemsJust wondering why an old worn down lady that worked an eight hour day on her feet could come home and cut a sq ft lawn with no problem and Naturescape tech with a large industrial lawnmower would have to cut twice and charge twice the fee
This is our first year with Naturescape for lawn fertilizationIn the Spring we had to call because it was getting late and our lawn had not been done year and was supposed to be fertilized in late March but was not done until Mid AprilAfter this we were told that if weeds were still an issue within days to call or email for a follow upOn day I sent an email and never got a replyI let it go and sprayed the weeds myselfCome Mid-May we decided we were tired of waiting for Naturescape since they always seemed to be behindOur lawn was brown with lots of thin spots and some weeds, as if it was not fertilized at allOn May 21st I sent an email stating the issues we haddays passed an I never heard a word (the hours that is suggested on their website after filling out the contact form)I called on May 24th and canceled our service and was told I would get a check in the mail for services not usedToday I come home and our lawn had been fertilized by them again, a ser
Just cancelled tree care service This company is not spraying trees at the appropriate time do do any good, or to prevent disease Have two Hawthorn trees that have leafs scap Called company about what happened They were never sprayed, but offered to do it after the disease existedClaimed they were too busy! The office person claimed that a spraying had been done The person doing the spraying said different Thought I was talking to T*** Lousy tree service!
Problem: NatureScape placed my family member's name in collections; due to a posted charge I missed payment on Services at the family member's residence has been stopped due to the collections status; even though his account balance is: zero ($0)
Summary: The family member and I live at separate residences My family member has been a customer of NatureScape and recommended their services to me Due to my odd work hours; I asked the family member to contact NatureScape to start services at my residence Services started immediately, but never received a billing statement until I called and asked for one When I finally received a statement, it was not mailed to my residence The statement was mailed and enclosed to the residence of: the family memberSince receiving the first billing statement, I drove to his residence for months to pithe statements I thought the mailing issues was odd, but didn't have time to complain for changes I made- what I thought was the
I hired Naturescape to fertilize my lawn and get rid of the weeds For the most part I was pretty happy with this service Their final application caused a section of my lawn to die off and only part has come back to with the rain we have had Needed to have my lawn aerated because it had not been done in several years Naturescape decided that the best day to do my aeration was right after the area had 24-hours of rain When they came out, they used equipment that was too big and heavy for the job at hand (Ride On Aerator) The equipment looked like a NASCAR going around on a go cart track The equipment damaged my lawn in several areas and caused ruts/tracks all over the lawn I called Naturescape the day after the aeration and spoke with the receptionist, who apologized for the problem She told me she would have a manger get in contact with me right away, and that someone would come out to inspect the damage After not hearing anything or seeing anyone after a
I have used NatureScape for four years and I prepaid in December for my 5th year I have yet to receive my first lawn application They tell me that the first application is to be put on in March/April and we are now in May I have called the Davenport, IA office three times I called on April but nobody answered the phone I called on April and asked the lady who answered the phone when they were going to apply my first application because the creeping Charlie and dandelions were taking over She said she had no idea because the guys start their route before she gets to the office, but assured me it would be by the end of April One week later on April, I called again and talked to the guy who answered the phone and he said they would get to it by the end of the month and for sure within one week Well, today has been one week and it's May and they still have not showed up with no phone call I prepaid $and I have received extremely poor customer service on the
I signed up for Naturescape's 5-step lawn care program for this year along with a program to kill Japanese Beetles in my flowerbedsThe first application, according to Naturescape's own website, was to be applied in "Late March/April" When that timeframe came and went I contacted them on four separate occasions and each time was told that they were behind and would be there either that week or the following My first application did not occur until May 30th My second application which, according to their own program information is supposed to happen in "May/June", did not occur until July 13th Due to the lateness of the initial application, which includes a pre-emergent crabgrass and broadleaf control, these weeds were allowed to germinate and grow and quickly overran my entire Additionally, the Japanese Beetle control was entirely ineffective as scores of them consumed the plants in my flowerbed without a trace of any dead or dying bugsEntirely unsatisfied with their serv
I've called Naturescape twice, asking that someone come to my home & evaluate several areas of dead grass I'd like to know whether it's diseased/what the problem is & what can be done to treat or resolve the problem I've been told that someone would come out (1st request was 5/18; 2nd request was 5/25)I also asked that the manager, ***, call me back I spoke to Lana on the phone & she said that a ticket was written up on 5/18, but had no answer as to why no one responded She stated that someone should be out on 5/ No one has contacted me, either lawn technician or manager I have been a Naturescape customer for several years I use their step lawn program & also have them aerate the lawn regularly All of their literature & also their phone message (while you are on hold) state that the company wants their customers to be satisfied, and if there are ever any questions or problems, to simply let them know I find this very ironic & irritati
I had a new home built in Since this time NatureScape has been the only lawn care company to take care of my lawn care needs which consist of fertilizing, weed control and grub controlI complained to NatureScape about the seasonMy grass was starting to look in poor shapeThey said they would do much better for the year and get the grass back into shapeAt is point it’s the end of September 2016, approximately 60% or more of my grass is either dead, has grub damage or is weedsI have written the corporate office in Wisconsin and have asked for a full refund for the year but have not received any kind compensation
I use this company before last year for an Aceration service .I called in this year to set up a mowing service and also to have an analysis done on my yard I was told that they were out in my area already for the week and they will be out the following weekI received an analysis in the mail and decided to give a call in reference to it and also to ask when the mowing service will be doneI was told by the representative Jamie that it was already done and I asked her could someone come out or can we take pictures because my lawn was not mowed she told me they take the word of the person who did the service and she would have a manager contact me but in the meantime I have to pay for a service that I did not receive I decided to cancel the service going forward and told her to just send me the bill I'll pay it but this is terrible customer service that the complaint wasn't even addressed properly or no one would be sent out to see if the work was not done
My first season using NatureScape and the first treatment the product was put down too close to my flower beds which caused burning to the plants Second application was done, and we see absolutely no difference in the weeds that are continuing to grow I see spots in entire property where the machine turned and dropped very little product (grass is deeper green color in the small areas) on the acre lot Appears product was not being released from machine at all…called the office last Monday and I was told that somebody will call us back, and come out to re-apply product week gone by and no phone call or application re-appliedI was told they were not in my area that day I asked to speak to the Manager, was told he was in the field Now a days, people have cell phones - the office cannot communicate with the field ?? I will be making another follow up call today… This may be my last season with NatureScape !!
I wanted to share a review of Naturescape, Louisville, KY These guys are great to work with It has taken some time, but my lawn is now beautiful Persistence and patience has paid off and my neighbors are now jealous of my lovely lawn Highly recommended
Lawn care service (mowing of lot) was performed after days of raining even though I informed associate I did no want though I informed associate I did not wish to have area cut Associate stated it would be ok During mowing associate got stuck with large rider mower and left deep ruts in lawn and our fencing was pushed back which cause gate of fence to become uneven Associate stated he would return to take care of and never did Took weeks for managers to come out to look at the damage Stated they would have it fixed To date and after numerous calls the damage to our lawn and gate have not been fixed Last I spoke with *** one of the managers that came out he stated that he was surprised it was not taken care of and would check into that was over a week ago and still no results He is aware that if this was not taken care of I would be filing a complaint
I have been a customer for several years Early this spring I called and asked for an analysis of my yard because I had so many bare spots I was told that on the day of my first application, that would be done (I requested this review in several emailsThe first application finally came many weeks later.) No analysis was done No message was left about why Naturally, I contacted the company via email once again There was no explanation given about why this had not been done Hence, I terminated the service, which was for visits I had prepaid for this service in Dec., I also requested a prorated refund, as they guaranteed 100% satisfaction Through an email on 5/10/I was told that they would send the refund However, weeks later, and many calls later, the refund has not arrived
I had a terrible experience with this company after hiring them to do seasonal lawn mowing for us They did a poor job, unacceptable quality, on two occasions in which I saw the mowing being done I called and asked to cancel my service and remove any charges from my account as I would not be paying for the unacceptable workTwo weeks later, I received a statement billing me for the two mowings that I called about Really? We're going to go here? Now, I've had to call and ask to have the charges removed, and I'm getting all these reasons why they can't remove them I am a very unhappy customer, and I expect them to waive these charges without question As that too much to ask? I'm certainly not asking for a entire season's billing to be waived I feel that my request is fair I watched as they didn't even walk to my back yard or attempt to mow it at all The front yard was only partially done Unacceptable
I have paid for mosquito treatments for June-SeptemberMy September treatment has still not been appliedMy son is very allergic to mosquitosI emailed on the 6th and was told someone would be in touch soonI never heard anything so I called and left a message around the 13thNo one respondedI called on Saturday the 16th and someone answered and said they would get in touch at the beginning of the weekI assumed since it's now Monday the 19th that would be todayI was not contacted todayAt this point I'm wondering why are we even getting treatedThere are days left and we've had mosquitos all monthI paid for a full monthOctober isn't a bad month for mosquitos usuallyThey always make sure they call us at the beginning of every season and they were always awesomeI'm so confusedWhen I called Saturday and spoke to someone the only thing that would've made it better at this point is if he would've said they would be here first thing Monday morningObviously we aren
Great company that takes customer service seriously and works hard to make my lawn look the best it can I have fescue in the South and it always takes a beating throughout the summer, but NS works hard to do their part and let me know what I can do in between applications Their prices are very competitive and they are always willing to listen when I call Thank you Naturescape for a great looking lawn at a great price!
Beyond frustrated with this company! We haven't been able to enjoy our lawn all season Paid Naturescape for a application process I was home to watch them every application The second application was done while a rain storm was rolling in A lot of rain in the forecast but apparantly they don't look at this The weeds started to come but we gave them the benefit of the doubt and waited for someone to come back out and redo the application knowing they messed up The third application came a month later Again, lots of rain in the forecast and in fact the young man finished up as it started to sprinkle A week passed and the weeds were horrible So, I emailed for service explaining the situation Got back what seemed like a bit of attitude about what they did but reluctantly, they were coming back out for a service call Another week passed and they came out By this time our lawn was pretty riddled with weeds This application was fierce It not only killed the weeds but our lawn with it! Dead patches of grass were everywhere Ants moved in where the grass was dead Lawn became uneven and bumpyBy the beginning of September, after going from one of the best lawns in our neighborhood for years, to the worst by far, I sent a lengthy email to naturescape with pictures showing the damage they have done I requested my money back as well as asking them to fix the damage I don't think this is a stretch as we lost a whole summer and it will take years to get our lawn back to normal The email went unanswered Two weeks later, I followed up I recieved a knock at my door the very next day but to this day have not recieved a email response Two guys, the district manager and a man from corporate, I was told, we're out to make things right They were inspecting my lawn on their hands and knees as I walked out I fully expected them to come up with an excuse that blamed something else for the damaged lawn, but to my surprise, they agreed they messed up I regained a little of my faith back during this meeting so gave them another chance The district manager said he would come out and fix himself He promised we would have the best lawn in the neighborhood by october He came out a week later Aerated, treated and over seeded Left and never returned It is now the end of october Lawn is still aweful Bumpy, dead patches everywhere Grass never took hold because they never thatched or lawn raked to get the soil loose for the seed I'm no expert, but grass doesn't grow on top of dead grass thatch buildup Plus, they left all the plugs from aeration on the grass so we had lumps all over our yard for a month while our lawn mower blade had been slowly dulled by chopping them up over time They have never been back to check on their work and have yet to do a final application I have spent countless hours recently doing my own work to fix our lawn despite having two children that I would rather be spending my time with There has been no word of refunding our money I now am meeting with a lawyer tomorrow to check my next steps to get my lawn fixed and money backI highly advise never to use this company
We paid in advance to have our lawn aerated Our check cleared the bank on April 25, When we had not heard from the company after weeks I called and was told that they were waiting until they had multiple customers in our area requesting that service Made sense Another weeks passed without contact so I cancelled the service and asked for a refund We felt month was more than sufficient time to complete our order Also during that month timespan we saw your vehicles in our community multiple times I trust our refund will be more timely than your service
Horrible service!! Do not recommend, and it will take them forever to resolve your complaints They are always behind in treatments and would not be on a consistent spray schedule We still had crabgrass, and thistles everywhere but they were able to kill all of our bushes and flowers however It took this company over months to reimburse us for all of the damage they caused even after we had told them they were not to come and spray any more back in June It is now the end of September We had been customers for a few years and sadly believed service would improve, the weeds would go away some day No thanks We are done!