The Company Corporation

Review: Approximately 2-3 years ago we asked the Company Corporation to form a business for us and everything was fine. Approximately 1 year ago, the company corporation billed us for being a registered agent. We disputed the charge because it wasn't known to us that we would be charged more than once for their service. We were advised that we'd have to change our registered agent with the KY Secretary of State which we did, last year. This year I received yet another invoice from the Company Corporation wanting money for being my registered agent. *THE COMPANY CORPORATION IS NOT OUR REGISTERED AGENT AND SHOULD NOT BE BILLING US.*Desired Settlement: Please zero out our invoice because we shouldn't owe you anything, you are not our registered agent and make sure this doesn't happen again.

Business

Response:

In response to the above case, the account for [redacted] has been closed due to a change of agent filed with the state. There are no open/pending invoices.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me although the company did send me an invoice about a week ago for the service.

Review: The Company Corporation is my registered agent and renews on 11/15/2013. Upon receiving an invoice in July to renew with them I had informed them that I had not planned on renewing my service with them. Since then they have called me repeatedly. I have spoken to various reps asking them to please stop calling me. I do not plan on changing my registered agent information until their term is completed but I was told by one representative that they could continue to call me until it was done.

I completed this early, on 10/21/2013 I spoke with another representative explaining it was completed and to please stop harassing me. This was last week. Since then I have received two more phone calls and an email.

I do not want to renew service with them and would like them to stop harassing me. After this kind of treatment I would never do business with them again.

What do I do to make them stop harassing me?Desired Settlement: Stop harassing me.

Business

Response:

In regards to case no. [redacted], the clients account has been closed due to state filings. There are no open/pending invoices for The Bookkeepers Nook, Inc

Review: I have received a letter threatening placement with a collection agency should I refuse to renew their service of acting as Registered Agent.Desired Settlement: A letter stating that they are no longer acting as my Registered Agent and I do not owe them any renewal fee.

Business

Response:

The account has been closed for [redacted] due to a change of agent filed with

the state. There are no open invoices pending for [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I ordered a basic incorporation package which was $99 + state filing fees. Total was $169 which I agreed too. 2 weeks later they charged my credit card an additional $235 for a registered agent service which I never ordered. I called customer service and demanded a refund. They were extremely rude and refused to issue a refund.

I warn anybody who will consider their service of Incorporate.com or The Company Corp. You will be charged an additional $235 or more than you expected. The second charge will happen in 2 or 3 weeks after your original order. In my case, I was not even able to get my credit card to issue a refund even though I sent the original receipt of the original purchase which clearly identified my order total was only $169.

Incorporate.com is a thief, fraudulent and highly deceptive. Buyer beware!Desired Settlement: I want a full refund for the amount of the fraudulent charge of $235.

Business

Response:

Spoke to [redacted], who only wanted us to refund him. I advised him that I was willing to refund him. He submitted the Change of Agent paperwork on Thursday 9-102015 to the state of Florida to remove us as the agent for his company. There was a chargeback filed by the client, which was closed by his bank in our favor. I have submitted an urgent check refund request to our accounting team. A refund check in the amount of $235.00 should be issued to [redacted] this week. As a result, we have discontinued all services for [redacted].com, Inc. in the state of Florida. We also received a Cease and Desist letter from [redacted], which has been uploaded to case attachments.

Consumer

Response:

Review: I received a charge to my Bank account, but I have had no contact with this company! This was a fraudulent charge.Desired Settlement: Remove the fraudulent charge.

Business

Response:

I have been speaking and corresponding with [redacted] and he provided us with additional information to continue researching this situation. This is in fact a fraudulent order where someone used his credit card to place a formation order with our company. [redacted] resolved the financial issue with his bank and we've submitted the request to resign as the registered agent for this company. As I mentioned to [redacted], the Secretary of State will remove us as the agent of record and close the company. We have reached out to the individual who placed the order and haven't heard anything from them. The individual who placed the order had all of the verifying information required to place the order online, which would pass through the security check points. No further action is needed from us at this point.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. With luck they will find this individual and prosecute them for the appropriate fraudulent action.

Review: The Company Corporation continues to send a bill for agent of service. I have called them twice, after being on hold 25 minutes. I told them there service was not wanted or needed. We at MDB Motorsports have filed the paperwork with the state of California and are our own agent of service. The company corporation continues to send us a bill and has now passed it on to collections.Desired Settlement: A letter stating that they are no longer my agent of service and I do not owe them any fees. Cancel the invoice for the service I never requested.

Business

Response:

In regards to case number [redacted], the account has been closed due to state filings. There are no pending/open invoices for MDB Motorsports LLC.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I discontinued the registered agent service for all of the states that The Company Corp. was our agent in months ago. I have received numerous invoices and emails asking for payment for services which have been discontinued. I have contacted them via emails, written responses and phone calls on quite a few times, yet despite their reassurance that the account is closed, I am still receiving past due notices. I was told today that there must be a problem with the automated system. Unacceptable. If they have a problem with that system I would like to know why the problem wasn't resolved after I brought this issue to their attention months ago, and on more than one occasion.

How many times are erroneous invoices being paid as a result of the flaw in their system?Desired Settlement: Investigate their business practices.

Business

Response:

Tell us why here... I spoke to the client at 4:34 pm on 7/28/15 and confirmed that all of her units have been discontinued and that I would research why she was still receiving invoices. I will call her tomorrow with the resolution and she recommended that I email her instead, which I will do and document the complaint accordingly. ?

Review: I have been receiving mounds of emails from [redacted] Sage Marketing. the registered agent for [redacted] is The Company Corporation as this company listed.

There is no way for me to contact [redacted] because their address, email, unsubscribe, opt-out buttons do not work that are on these emails. I want these emails to stop and have no way to reach them.Desired Settlement: Stop these inappropriate and unrequested emails

Business

Response:

Tell us why here... I called [redacted] and Left a voicemail at her evening contact number, requesting her to return my call. I would like to see a copy of an email that she is receiving. I also called the company that is sending the emails and their voice mail is full and I wasn't able to leave a message. I sent them an email requesting that they contact me immediately regarding these emails. It's my hope that we can resolve this but unfortunately we don't have authority or jurisdiction over our client's email practices. If this cannot be resolved amiacably, then I would suggest that [redacted] contact her email provider to discuss their procedures to address this situation. I will follow up with [redacted] as soon as I hear from our client, if I don't speak with [redacted] before then.

Review: Last March (2014) I placed an order with The Company Corporation. They helped me form my LLC. Their fee was $99 which I paid. I thought our business was concluded. I have one of their documents "STATEMENT OF RESIGNATION AND CONCLUDED PARTICIPATION". This document states that immediately after my LLC is formed they conclude all business with my just formed LLC. Good, this is what I expected.

However, undisclosed to me, they became my agent. Now they send me a bill for $235 for being my agent. This is a common business practice they employ, devious to say the least. I see many similar complaints in your records and on the internet under scams, many reviewers say beware of this company.

I paid this $235 fee under duress as their next step was to send me to collections. I want my money back as we had no agreement they would be my agent unless they buried this sneaky unwanted service in some devious manner.

I have filed with the State of Ct to change agents. I am also filing a complaint with the Delaware's Attorney General. Let this be my notice to the Company Corporation I no longer want to do any business with that company except for my refund.

Seeing some 97 complaints with the Revdex.com it is hard to understand their A plus rating.Desired Settlement: Conclude all business with the Company Corporation.

Business

Response:

Good morning,The client's account has been closed in our system and there are no open invoices or monies owed.In addition we are no longer the Registered Agent for the entity.Please let me know how else I can assist the client.Regards,

Review: I contacted this company several times requesting the termination of my account with them as I no longer want to use them as my registered agent. They have continually refused to cancel my service and sent me a notice demanding a payment of $260 or they will refer my account to collections. I want this account closed and all charges removed from my account as it is my legal right to refuse to use their service.Desired Settlement: Terminate my account and remove all charges.

Business

Response:

In response to case no. [redacted]. Our services have been discontinued for [redacted] Corp and [redacted] LLC due to the state status in Delaware. There are no pending invoices for either company noted previously.

Review: I contacted the Company corporation on 12/31/2013 and 1/2/2014 and placed an order for "the essentials package" to form and incorporate a entity in NC. Over the past six weeks I have yet to receive a functioning company. The only thing I received was the filings for the LLC in NC only and a empty binder containing tabs for a NC SMLLC. The most important part of any company is the Federal EIN and I to this date 2/6/2014 have yet to receive my federal EIN. I have contacted them on numerous occasions and spoken with sales representatives and upper management and was told the following:

-Federal SS4 was sent on January 18th.

-Federal SS4 was resent/faxed on January 24th (advised to wait 7-10 days)

-Federal SS4 was resent/faxed on February 4th (advised to wait another 7-10 days)

On February 6th I spoke with upper management and they were very rued and persistent in the fact they had did nonthing wrong and I should continue to wait with no estimated time frame. Meanwhile this has cost me potential 25K in new business as I have new clients that I need to service thru this newly formed company which I cannot without a federal EIN.Desired Settlement: As I explained to all the management I have spoken to (which were very rude and argumentative) I have already patiently waited for 6 weeks. I have whats formed in essence a dead company as no daily operations can begin without a federal EIN. The fact that partial work was complete is not satisfactory. Furthermore they refuse to even give a partial credit and standby that it is the IRS fault and take no ownership in the handling of my order that was placed on 1/3/2014

Business

Response:

In regards to case number [redacted], we have been in touch with the client many times. A $50.00 refund was issued on 2/8/14 due to the delay in receiving the EIN from the IRS. The IRS implemented new procedures for the EIN process which extended the turn around time. We did obtain the EIN on 2/12/14 and this information was sent to the client no additional refunds will be issued.

Consumer

Response:

Review: I registered a business with this company, and without any authorization from me, are listing themselves as the registered agent and are billing me $235 for this "service". This is evidently a well-known scam they have been doing for some time, see http://www.complaintsboard.com/complaints/the-company-corporation-wilmington-del...⇄ Settlement: remove themselves as the registered agent and cancel all charges.

Business

Response:

Agent services were discontinued due to a change of agent filed with the state of Oregon on January 8, 2014. Invoice [redacted] dated September 7, 2013 has been closed due the state filing, there is no balance due on [redacted] account.

The Company Corporation

2711 Centerville Road Suite 400

Wilmington, DE 19808

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: The website invites you to incorporate in the state of Nevada with a list of items that appears to result in that incorporation. However, once you pay you find that you actually owe the state $325 more to incorporate. When questioned their response is that they did all they said they would to file but "the state has additional requirements." Absolutely misleading.

Product_Or_Service: llc incorporation in Nevada

Order_Number: [redacted] Account_Number: Strongnation llcDesired Settlement: DesiredSettlementID: Refund

the company did expend some funds ($75 for an EIN number),probably 20-50 dollars on an embossing tool and a notebook and associated labor. I would like $350 of my $491 returned.

Business

Response:

In response to the case regarding the state requirement of filing the initial list and business license registration, with a filing fee of $325.00. The option to add the state report is included within the formation application, including the state fees. This option was declined within the online order placed. All services were completed as requested within the order.

The Company Corporation

2711 Centerville Road Suite 400

Wilmington, DE 19808

Review: The Company Corporation has billed for services which were not needed and not purchased.1. The company billed for registered agent services for MintFinder.com LLC a NY based corporation which did not need or ask for agency services.2. The company billed for registered agent services for Love It Group LLC even after the company was closed.The company corporation was notified of billing errors, but failed to resolve them. Further the company billed for a late fee.Desired Settlement: The company corporation needs to correct is records - the services were not requested/rendered. I need a confirmation of $0 balance on the account and a confirmation that no services will be billed for going forward for either Love It Group LLC or MintFinder.com LLC.

Business

Response:

In response regarding invoicing for agent service for MINTFINDER.COM, LLLC. The account has been closed due to filings completed with the Secretary of State, there are no pending invoices.

Do not give these people your phone number unless you want to be phoned incessantly, at all hours of the day. I just received a call at 6:30 in the morning, and the representative left a message about "the call we had scheduled", which was of course a complete lie. Really scammy horrible experience.

Review: Formed an LLC with The Company Corporation. During the formation process I was specifically asked if I wanted to use The Company Corporation as my registered agent. I selected "No". 6 months after the formation of my company I am getting bills from The Company Corporation for services provided as my registered agent. They say I have to remove them as my registered agent to get rid of this service. It cost $77 to change your registered agent in IL. I payed the fee and want the billing stopped! This is a scam service I specifically did not want! Stop scamming people and provide the simple service they expected. There is a dozen reviews on "yelp" with the same types of complaints.Desired Settlement: Cancel the service, stop billing me, and refund the $77 state filing fee!

Business

Response:

In response to case no. [redacted], LLC. The online request for the formation did included our services as agent. The state evidence received also confirmed agent services, our services are not hidden. To file a change of agent LLC-1.36 with the state has a filing fee of $25.00. As indicated on the state site a change of agent was filed on 9/16/2014. Our account with [redacted] has been closed with no pending invoices, no refund is due.

Consumer

Response:

Review: The Company Corporation provides the service of setting up your new company entity. I have used them to set up multiple companies. They offer 6 moths (or a year) of free Registered Agent services as part of their package which I do not need or want. I missed that fact on the first few companies. After the free period, they send you a bill stating that you owe them money for the registered agent service. They don't give you choice when you are signing up online. I told them I did not want their service and went through the process of transferring the Registered Agent. They said they would cancel the service. The next time I set up an entity, I called instead of doing it online and told them I DID NOT WANT their registered agent service. Once again, I received a bill from them. I transferred the service again, and sent them proof the service was not with them. They said they would take care of it. Instead they sent my accounts to collections. We called them and they apologized and even sent us a letter showing all accounts were taken care of and no money was owed and yet I am still getting collection calls. I received a bill yesterday for two of the accounts and a call today from yet another new collection agency. These collection companies are rude and pushy and therefore I equate that to The Company Corporation's service practices as well. Their service is borderline fraud. They should give you an option to choose their registered agent service during the set up process and HONOR that when you choose not to use them. I want to warn everyone from ever using this company. They are unethical in how they handle business.Desired Settlement: They need to cancel all of my registered agent services, correct the billing, remove any amounts owed, AND cancel all of the collection agencies they've submitted our accounts to. They need to include the option to opt out of their registered agent service up front while setting up a new business.

Business

Response:

Tell us why here... [redacted] Va, LLC still shows us as being the Agent in VA and [redacted] MD, LLC still shows us as the Agent in DC. Once we are removed as agent, we can cancel this service. All other invoices have been closed and our collections departmnet has been contacted and told to cease contacting you

Review: I had no idea nor did I have any experience on how to start an LLC, so I turned to The Company Corporation for advice and a little bit of help. I specifically told them that my partner could not use his name to purchase any properties since he was saving his name to purchase his first home. With that understanding they suggested we put him in as the sole person on the LLC’s (I opened 3 LLC’s for 3 different states on that same day costing me $1,722.83; these LLC’s were going to be used for holding onto investment properties). He advised that this is the way to go since I would be the member and my partner would be the signer. Well the day came to finally put the LLC into action; we made an offer but didn't get it since the LLC’s were under my partners name and not mine. That was a huge mistake! Where did this go wrong? I completely put my trust into what the agent was telling me on how to form the LLC’s; YES THE AGENT GAVE ME ADVICE!!!. So now I want to have ALL 3 out of state LLC’s terminated and I’m told that I have to pay for extra fees to get them dissolution? I've already paid for a whopping $1,722.83 for the completely incorrect miss-interpreting LLC’s and TCC wants to make me pay an additional $602.50 totaling a whopping $2,325.33 for some LLC’s that I can NOT use!!!!!!! This is fraud!!!!!!!! This is a total rip off and I’m pretty pissed that I can’t get any kind of refund!!?? I've already lost a deal because of this and they have no remorse!! I should sue for this! I've already called trying to see if TCC would help me and understand my frustration but to no avail they just pushed my concerns to the side and gave me the dissolution cost. Really is that how you treat your customers as if it’s just for the bottom line and nothing else!!!? I just paid the $602.50 today to start the dissolution. I’m thinking if I should've paid at all? This is a total mistake on TCC, why should I be paying for something that’s their fault!Desired Settlement: I just want my money back. I've spent too much time on this already and my time is precious!

Business

Response:

Good morning,Unfortunately we cannot advise a client on how to incorporate their business. It's unfortunate that the client's venture did not work out as expected. We will be happy to assist the client as best as we can with preparing and submitting the forms to the state. In addition we will be happy to waive any service fees to assist with the dissolution of the entities. The client will however be responsible for the state fees.Please feel free to reach me with any questions or concerns.Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

First off I want to emphasize that the agent whom helped me incorporate all three of my LLC's did and was more than willing to help with all of his suggestions and opinions since he saw that I was in need of some guidance. I had no idea what to expect or how to go about incorporating in three different states, I was completely lost. After the agent's advice and guidance on how to go about incorporating, I thanked him so many times for being such an awesome person for directing me on how to incorporate the three LLC's. If it was in their policy no to give any advice or suggestions then I would have took my business elsewhere! I also have spoken to many other investors (such as myself) on how much advice is given when dealing with TCC and I found a great amount of investors have said they also were given advice from TCC. Police or not the agents do give advice to their customers!! The agent sounded so confident and sure that I should incorporate the way he suggested so I went along with him putting all my confidence in him. Why would I go anywhere else when I'm getting all the support and advice, right? Well, I realized it the hard way when I lost a deal; the LLC's were incorrectly incorporated! It felt like a knife went straight into my heart, you don't find these kinds of pocket deals, ever!! That was one of my saddest movements in life! I can not use the other LLC's because of the same reason. I have lost time (which is a very expensive commodity) and money for which I couldn't even use my LLC's for. I honestly think that I have the right to receive all my funds that I have injected into this corrupt company. I need justice for what they have done!! TCC can't not just sweep me under the rug and ignore the fact the at they were wrong and screwed me over. Me having to pay for their lack of training their employees should not come at my expense! Waiving the service fees to assist with the dissolution is great but it shouldn't just end there. They need to do more than just waiving some fees! Thank you for listening to my story,

Business

Response:

Good afternoon,Our website clearly states that we cannot give legal or tax advice. We can share our past experiences with the client based on the trends of previous business owners. Ultimately it is the client's decision on how to proceed with his business affairs. It is unfortunate that the client's businesses were not successful. Again I extend my offer to assist the client with the processes with which we are familiar namely filings with the state. We are willing to waive all service fees to prepare all the documents for the client at no charge and get them filed with the state at no charge from us. The client will, however, be responsible for the state fees. With us doing the filings we will take that burden off the client to navigate the state websites to complete the filings on his own.Regards,[redacted]Workflow Coordinator

Review: The Company Corporation continues to send bills for agent of service. I verbally terminated my affiliation with them over the phone and was assured that I would receive no further invoices. The corporation in question is inactive, has no income or employees. The Company Corporation has never, acted on my behalf for any services in the past 24 months. I have called multiple times to dispute this bill, which is retroactive for supposed representation over the past 12 months, of which I was not aware and to which I did not agree. I have repeatedly told them to stop charging me and to stop calling me. I paid their last bill in an effort to get them to once and for all leave me alone and now I end up with another bill.Desired Settlement: The total amount due should be $0.00 I would like a communication stating this, and no further calls, mail, or contact whatsoever with this entity. I would also encourage further investigation to this business practice, which seems dishonest at the least, and in my view overtly fraudulent.

Business

Response:

In response to case number [redacted], please see attached state information. We are currently the agent for the active company and have been providing this service since 12/6/2012. Our invoice dated 8/1/13 for coverage until 11/30/2014 has been paid, the new invoice received is for period coverage until 11/30/15. In order to cancel our service a change of agent is required, at that time a new agent will be recorded with the state by [redacted]. This change would need to be filed prior to 11/30/14 in order for the account to be closed in full with no payment due.

Consumer

Response:

Review: I began a small home based business expected to bring $250-$1000 in sales in annual. Although I was doing business on a very low scale I wanted to have my correct licenses, health inspections, report taxes etc. I contacted the company corp. to get my c-corp lic. After paying over $300 for this filing I was offer serval other services but declined them all becuase I need was to file for licence. I did not need any other service becuase this is an extremly small home based business and I was already in negative for getting lic. alone. The following year I received a bill for $260. I was like what is for I paid previous and declined other services. They told me is it because they kept themselves listed as a registered agent instead of putting myself the owner. I explained how I didn't want any of this. I called my state and I have to change it into my name, which cost $5.00....$5.00. I have been changed since and the company corporation beside sending original lic. that I paid over $300 for. Todate I recevied a collection notice from a collection agency for $260.00. Lic was from 2012, this is now 2014 where I am in collections for a service I never asked for and I have long since changed the Agent. The company corporation tries to make you feel like you need all theses services to be protected when they are the one we need to be protected from. Small home based company trying to do it the right way being bullied by the corporation company.Desired Settlement: I would like for company corporation to remove this billing collection fee for $260 for a service I never asked for/was tricked into. I wanted no on-going relationship/service with this company as I clearing expressed and declined the additional services.

Business

Response:

In response to case no. [redacted] The account has been closed due to a state filing. There are no opening/pending invoices outstanding