The Company Corporation

Review: I was told that due to my nonpayment of statutory services, my registered agent services was discontinued and that a 3rd party debt collection agency will contact me to collect my debt. These services which I stated I would be the registered agent for, are being charged and then being sent into collections, which will affect my credit. I paid the amount to prevent this, but am very unhappy that I have to be put in this situation.Desired Settlement: I want a full refund for these misleading of services and charges being applied with threats of collection agencies.

Business

Response:

In regards to services for [redacted] agent service is active with the state and all invoices are current and paid.

The Company Corporation

2711 Centerville Road Suite 400

Wilmington, DE 19808

Review: They have served as our Registered Agent in New York for the past two years. I notified them several months ago that I am terminating their services. They refused to honor that notice, saying that I first had to follow certain procedures with the State. They said that if I failed to do so they would continue to represent us and I would be billed late fees also. I told Mr. [redacted] that, while I admit that my failure to have a Registered Agent could result in my company being fined, I had the right to terminate him and thet the Company Corp would not by exposed to fines. I asked him to send me references to the authority for his refusal to honor my desire to terminate them and he has failed to do so. I then called the NYS Department of State Division of Corporations and they told me that I was free to terminate my registered Agent if I so desired.

Today I received an invoice charging my company for renewing as Registered Agent and a late fee.Desired Settlement: I wish that they stop contacting me and that they do not put the so-called unpaid fees into collection.

Business

Response:

Typically, most states require each company to maintain a Registered Agent. Most states require a filing to change the agent. New York has both a Registered Agent and a DOS Process Contact. We spoke to the client on a few occasions regarding the service. We advised that we charge for the agent service as long as we are listed as the agent, and in the state of New York, the DOS Process contact. During the first few points of contact, we were still listed as the agent and the DOS Process contact, which is why we did not discontinue services. The last point of contact that we had with the client, we were able to verify that our agent information and DOS Process information was removed from this company. As a result, we have discontinued our services and we did close out the registered agent invoice with any applicable late fees for this client. There are no open invoices nor is there an active service to collect on.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I never, ever ordered any services from this company. I ordered some services from [redacted] about four years ago. I paid [redacted] a one time fee for their services. Nowhere in the contract did it state I would be doing business with the Company Corporation and no contract states such. In fact, the first time I heard of them was when I got a bill in the mail. They claim that [redacted] hired them for "ongoing business registration" on my account. After calling them many, many times over the years to dispute this, I finally dug up my original [redacted] contract which states that the services I ordered from them literally state "One Time Fee" and "Life Time fee." There is NO ongoing fees I agreed to whatsoever. About two years ago, the Company Corporation told me to file a change of residence/place of doing business form with the state of PA. After getting all the instructions and filling out the form, I sent in the $30 for the change, and thought that would be the end of it. About six months later I got another bill from Company Corporation. When I called that time, they told me the state of PA was about two years behind in processing the forms and they would put my account on hold until they received it from the state. Today, I wake up to find ANOTHER bill in the mail--this time from a collections company! These people are at this point harassing me. I never ordered their services and never even heard of them prior to receiving a bill. I have sent proof to them on numerous occasions of what my contract with [redacted] stated. Now, they're going to ruin my good credit? No. This is 100% wrong.Desired Settlement: Since I never hired this company, I don't owe them any money. They need to immediately remove my account and withdraw my name from collections and never contact me ever again.

Business

Response:

The account has been closed with The Company Corporation due to change of address filed with the state on 5/27/14. There are no outstanding invoices for [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Review: I have requested for registering a S-corporation with incorporate.com on 02/18 and they told that they are going to charge $267 along with the EIN fees(99(service charge)+88(state fee)+80(EIN Request Fee)) for the process and they told that they will help with the 2553 form.

So, I did incorporate the company with them. And my company was incorporated on 02/19

So, I called the customer representative on March 10th to ask about making the corporation to S-corp .But the customer representative told me that there is an additional fee of $125 for helping complete the 2553 form. I asked to talk to the representative who helped me on 02/18 and she bluntly told that she cannot do that and they donot have any audit of it.

I have sent them the SS4 Form on Friday the 7th of March 2014. I called them Monday the 10th of March to make sure that they have received the form. Also, I received an email confirmation that I will be receiving the EIN number within 2-3 business days. So, I called them again on 12th of March then the customer service representative tells me that its not filed and suddenly changes her answer saying that it has been filed with the IRS and we are waiting for the reply from them. I am still not sure if they have really filed for EIN number on Monday..

I again tried to reach them today.. and I get the same answer that the file is with IRS so, I requested her that if I can know when the file was filled for the EIN number. She had no answer and she told that she needs to contact the EIN department for it and will get back to me. I asked about the timeframe and she could not give any.

I just don't know if this is the way the customer service should be.

End of the day it has been four days and I still did not receive my EIN Number from incorporate.com and a did not get a call from them yet. My corporation is a staffing agency and needs EIN number to perform business.Desired Settlement: I would like to know when was the EIN request filed and if it was delayed why was it done? on Purpose

Business

Response:

In regards to case number [redacted] the IRS had implemented a new process for EIN applications, which has extended the turnaround time. The EIN number was received on March 13, 2014 from the IRS and forwarded to the client the same day.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I have contacted this company for the past two years and they refuse to remove my information from there records and they continue to send me invoicing for services I am not requesting. There customer services can not resolve this problem and they can not tell me what he charges are for. They continue to state that they will send this to the credit agency's. They are annoying and have no intention to resolve this issue over the past few years. They just send treats by USPS. I have just called today and asked them to speak with the owner and they said they are not available, so now I am putting this complaint because I have had enough.Desired Settlement: I want them to remove the charges they are stating that I owe and remove me from there files. To stop contacting me and trying to get money from me. And do not continue any collection actions which include: personal liability for judgments against my business; Expensive state assessed penalties and fees; Unnecessarily registered agent service payments.

Business

Response:

Tell us why here... I spoke to the client today after checking Oregon's database and we are still listed as the agent. I explained to him that the state requires him to have a registered agent, but that requirement doesn't mandate that we be the agent. He says that this conflicts with what his accountant told him. His accountant told him that he doesn't need an agent at all. That is incorrect. I offered to resign as agent and explained that the state would close the company if he doesn't appoint a new agent. He stated that he would call me back later today.

Review: I owned a business and filed with the company corporation. My last day of business was December 14, 2011. I have, since then, been trying to dissolve this business with no success. I have contacted the company corporation countless times to find out the steps I had to take to do this. I was told to fill out these applications of dissolution, which I did and sent it in. I received a bill from them again for their services. I contacted them again and they said I still didn't dissolve the business and had to fill out this application again, which I did and sent it in. I received yet another bill. I contacted them again and, to their suggestion, decided to have them dissolve it for me at the cost of $500. I did this because I was so frustrated at this point I just wanted it done. I received another bill. I contacted them again. I had one person working on my account and was told to only ask for him if I had any other issues and he would handle them. I received another bill stating they were sending it to a collection agency. I contacted them again and asked for the person I was told to, he assured me it would be taken care of. I received another bill. Then I was reimbursed from them in the amount of $380. I didn't know why but I figured they overcharged me to dissolve the company. At this point, it is now around March of 2013. My H&R Block agent sent me more forms to fill out to dissolve this company and said once I did this It would be dissolved once and for all so I could file my income taxes. I did this and sent them in. I received another bill with a late fee! I contacted them again asking for that same person who would supposed to take care of everything. He wasn't in , he would call me back, never did. I thought maybe he fixed it. I received another bill. I called again, he was supposed to call me back, never did. I received another bill Stating "Guarantee Discontinue", but they claim I still owe them! I don't know what else to do. So I need help!Desired Settlement: I just want them to stop billing me for services I no longer use or need.

Business

Response:

In response to the concerns, a dissolution order was pending for the state of Pennsylvania. The state requires tax clearance before accepting any dissolution request including Revenue clearance. We have been in touch with [redacted] we have not received the original Revenue clearance inturn the order was cancelled and refunded. The company is an active entity with the state and we are currently listed as agent. A change of agent can be filed changing to [redacted] if she desires and our services can be cancelled.

Review: The Company Corporation continues to send bills for agent of service. The Company Corporation has never, ever acted on my behalf for any services. I have disputed the bills, I have sent a cease and desist letter, and I have called them several times. After being put on hold consistently, they failed to provide any evidence of any service they provide. They cannot arbitrarily send bills demanding payment and threaten to turn me over to a collection agency. I told them their service was not wanted or needed. The Company Corporation continues to send bills plus late fees.Desired Settlement: The Company Corporation needs to send a letter and statement showing a ZERO balance and cancel all invoices.

Business

Response:

In regards to case no. [redacted], Inc., [redacted]. The account has been closed due to a change of agent filed on January 24, 2014. We have provided agent service for [redacted], Inc. since 1995 (see attached reports filed with the state by[redacted], Inc.) There are no invoices due for this company due to the state filing.

Consumer

Response:

I have reviewed the response made by The Company Corporation in reference to complaint ID[redacted], and find that since The Company Corporation stated in their response that "no invoices are due to the state filing" which means that I owe them zero dollars ($0), I will accept their response. However, since 1995 I have never, ever received any correspondance from them until 2013 in the form of an invoice with a balance due. The invoices they refer to are not legitimate in the first place because The Company Corporation never, ever acted or received on my behalf any forms of legal official documents required each year for tax and legal purposes, such as franchise tax notices and annual report forms. The Company Corporation never, ever forwarded any documents or notices to SWP. Registered Agents generally will also notify business entities if their state government filing status is in "Good Standing" or not. The Company Corporation never, ever provided any services of any kind to me or my company.

?Regards,

I never ever had anything like this experience with main faucet dealers, these people stole my money and did not sale anything to me. I am disabled and poor and this people had no mercy, they simply

I never ever had anything like this experience with main faucet dealers, these people stole my money and did not sale anything to me. I am disabled and poor and this people had no mercy, they simply took my 311.22 dollars for absolute nothing.

After reading the negative comment on this site I called the company for an explanation. This is concerning automated billing after a certain amount of time. The representative put me on hold and then proceeded to direct me to the legal page of the site where it does explain:

"You agree that TCC may charge your credit card on file annually for any renewable services you ordered including, without limitation, registered agent, annual report preparation and file services, compliance coaching or any other similar service. It is your responsibility to maintain an updated card on file with us in order for us to continue providing the services. You must take affirmative action to notify us of your desire to cancel the services and to avoid any future charges by contacting us at (800) 818-6082."

However, there is no direct connection from the terms of agreement to this document, i.e., asterisk or footnote. The company representative explained this practice by comparing it to Apple, Inc. practice of explaining its agreement(s) with its customers. That is not an accurate comparison as Apple, Inc. as well as many companies does indeed asterisk or footnote information connected to the website's explanation of terms.

This practice of hiding the terms of agreement is deceptive at best.

Review: Hi TCC,

Going by your business philosophy, I could set up a “service” business, charge a fee to any gullible but well intending and honest business person(s), and live happily ever after.

I believe honest businesses must be scrutinised as to their real intentions and methods, etc by a suitably qualified business entity, listed on a register, and given legal advice and assistance to ensure that that company does comply with the state and federal standards, rules, laws, etc.

According to your email you just collect a “service” fee for NO service. This is fraud: you are misrepresenting or deceiving businesses who simply want to have their business accepted and recognised as acceptable to trade, etc.

I will copy and paste this to Revdex.com for their comment and warn other well intending entrepreneurs.

Only in America?

Sincerely,

John Kilford

To Revdex.com, I have tried to do an online business in the US. I have found the attempt very "TRYING"! Just briefly; I agreed to set up my online business through Fortune 500 Affiliate Group, Arizona; they referred me to The Tax Club; both have deceived me with their dishonest services. My attempts to communicate and settle my complaints have been ignored. I gather from your service/website that these businesses have been found "wanting", ie, illegal. The Washington Examiner report on The Tax Club conformed my fears: illegal. My attempts with the Secretary of State, Wyoming, gave me no legal advice or service, neither did The Company Corporation. All I got was: we do(es) not offer legal advice or assistance. Great for a company that purportedly offers service to help business comply with state and federal laws. Everyone, todate, just ducks for cover; like Schultz in Hogan's Heros: "I know nothing!" And they say, to me, "If I did, and I do, I am not going to tell you. Pay the fee!" I refuse to pay fees for services I signed up for, but do not get. Hence, I have cancelled my LLC and, regretfully, postponed my attempts of doing any business in the USA. I cancelled my LLC because I was getting "stone walled" by US businesses that were supposedly protecting my legal business. I have reported to the FTC regarding their investigation into The Tax Clubs scams to no avail to date. Unhappily, not surprising! I assumed that US businesses were veted by US authorities as to their products, services and methods of trading, etc before they were permitted to trade. (The above is a copy of the email I sent to TCC in reply to their email saying they will not advise me, but that I can complain to Revdex.com.)Desired Settlement: Compensation for deception and refund of fees from The Tax Club; Refund of fees by The Company Corporation and the Secretary of State for Wyoming and refund of costs from Fortune 500 Affiliate Group.

I hope you understand if I do not give the details of the deception and inadequate service without respect from US agencies, even such as yours, without getting the "Schultz" treatment, as described above. I will if I can be assured with certainty that my cases will be addressed and settled appropriately.

Business

Response:

In response to case no. 1[redacted], LLC the account has been closed due to the state status as of 7/8/14 (see attached). The pending invoice [redacted] due 5/31/14 in the amount of $235.00 has been closed with no payment pending due to the state status of Administratively Dissolved. No refund will be due from The Company Corporation. We cannot reply to any refunds request to The Tax Club or the Secretary of State of Wyoming, this must be addressed with the respective office directly

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: A representative from the company called to file a complaint regarding an invoice he received from the company:

Harry is an Independent distributor for a snack company. The only way he could do business with them was to register his business with the State of Ohio.

He said he started receiving these invoices after he applied for incorporation with the State of Ohio.

Company Corporation said they helped him for services and he says he spoke with the State of Ohio directly when he registered.

They are sending him a $260 invoice and threatening collections if he doesn't pay.

The company claims they are a registered agent of of State representing him. Neither he nor anyone in the company knows anything about this.

The invoice came in the Mail.

www.incorporate.com/invoice is on the invoice.

Complaint taken via phone by R.W.Desired Settlement: The company wants this company to stop billing for services he never rendered.

Business

Response:

In response to case number [redacted]. An online order was placed on June 11, 2013 to file [redacted] LLC(see attached). This order was processed and completed on June 26, 2013 in turn documents were sent to [redacted]. An annual invoice is sent for agent service with a fee of $235.00, inv. dated 2/8/2014 due by May 31, 2014. In order to cancel our services as agent a change of agent is required by the state to advise a new required agent on file with Ohio. To date no filing has been completed and the invoice is outstanding and past due

Review: I hired the company to take me through the process of incorporating and with that came one year of free service. Before my one year was up I called and told them I no longer wished to continue service with them. The service I had paid for ended in January. They sent me an invoice if I wanted to continue service. Being that I had called to cancel I disregarded the letter because I did not agree to continue service. I recently received a letter that they turned me into collections and are threatening to affect my legal withstanding with the state. All due to unauthorized charges and a bill for a service agreement that was never authorized.Desired Settlement: I would like for them to withdraw the issue from collections and erase the debt from services that weren't amortized.

Business

Response:

We cannot discontinue inv. No. [redacted] which was due on 3/31/2013 due to no change of agent has been filed with the state. A state filing must be completed in order to

designate a new registered office address, this is a requirement of the state.

Review: The Company Corporation is sending me invoices for services not requested and has ignored repeated attempts to inform them that the service they are offering is not wanted. I have made repeated phone calls and have spoken to various employees over the past year to inform them I did not want their services now. I am still getting the same invoice from them and they are now threatening to turn it over to a collection agent.Desired Settlement: I would like them to stop sending an invoice for services that I do not need and do not want. I do pay my bills on time and have an excellent credit rating. This is my first complaint to Revdex.com and hope you can help resolve this issue.

Thank you for your help. [redacted]

Business

Response:

In regards to case no. [redacted] Our account with this company has been closed due to a change in agent information. There are no outstanding/pending invoices

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: The Company Corporation continues to send me emails, to call me, and to mail me letters demanding that I pay an invoice for a service that I never agreed to: for them to be my Registered Agent. Previous to the billing, a service representative called me and asked me if I wanted the service. I indicated that I did not. However, the Company Corporation apparently listed themselves as my Registered Agent and are now demanding $235. I have filed paperwork that I would be my own Registered Agent. I have called the company repeatedly and been told,falsely, that a manager would call me back. I have also sent emails asking for the problem to be resolved. However, I am unable to reach anyone who will discuss this matter with me; rather, I can only reach people who ask for my credit card number to process the payment.Desired Settlement: Cancel the invoice for the service I never requested and return my balance to $0.

Business

Response:

The account for agent service was discontinued on September 30th due to a change of agent.

We have been in contact with [redacted] to advise the account has been closed

and no invoice is pending.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

I have been trying to cancel my subscription with the Company Corporation for almost a week now and now one is contacting me. The wait times on the phone are approaching a half hour. When I spoke to someone he couldn't help and recommended I call after June 1, which was the deadline for my renewal. They are threatening to charge me a late fee am I'm sure they will hold off on helping me or calling until the late fee is in effect. I don't want their service and I wont pay their late fee for something I don't want. Up until now I would have gladly recommended them but I don't like their collection letters for a service I clearly don't want or need. I have an attorney now that handles my business and he doesn't harass me to renew any sort of service. I will gladly call on my attorney time and again over the Company Corporation.

Review: We set up our C Corporation with The Corporation Company in June 2013, about a year later we started getting emails about an upcoming bill for registered agent services. We filed the necessary paperwork with the State of New York to change our registered agent status, notified The Corporation Company of this and were told to disregard any emails we received.

We continued to receive email invoices about registered agent services every few months. Every time I would either call The Corporation Company directly or reply to the email explaining, again, we are not paying this invoice because The Corporation Company is not our registered agent. Seven months ago they started sending me emails about another company I've never heard of in addition to this erroneous bill. Every six weeks or so I'm on the phone with these people trying to get them to understand 1) we do not owe them any money and 2) I am not in any way affiliated with this second company and I have no idea how they got the impression that I am. Every time a customer service representative assures me [redacted] has straightened out the database error that is showing a bill we don't owe passed due and has my contact information listed for a company I am in no way nor have ever been affiliated with. Every time the custom service representative advises me to ignore any further notices. Things go quiet for a while then start up again.

The last time I talked to The Corporation Company it looked like the matter was finally resolved. The customer service representative had managed to contact who ever owns the second corporation and when I asked about our account status she said the account for our company had been closed. That was about three months ago.

Today I got a call from a collections agency representing The Corporation Company looking to collect on the past due fee for registered agent services for our company.Desired Settlement: I want these people to go away. Seriously this is a scam bordering on racketeering.

Business

Response:

Tell us why here...Good morning,The client is still in collections because we are still listed with the Secretary of State of New York as the party resoponsible for receiving this client's Service of Process. Once the client removes our names as the responsible party the invoice will be closed. I have enclosed a screen shot obtained today from the Secretary of State of New York showing us as the responsible party.Can the client contact us as soon as this has been changed so we can close any open invoices. I have contacted the collections agency and removed the client's name from the calling list.Thank you.

Consumer

Response:

Review: I've hired The Company Corporation to establish a Nevada LLC on my behalf in March 2013. The service fees covering a calendar year were paid by me immediately and in full. Even though I've never received the appropriate customer service or guidelines as there were never a live person available on their phone line as I called, but the LLC was established.

I eventually fired The Company Corporation in January 2014 by officially removing them from being my registered agent in State of Nevada and notified their representative that called me in January 2014 of that fact, specifically stating that they are fired and no longer represent me or my LLC, as well as insisting not to contact me anymore. Instead they kept and continue until now issuing and mailing me these invalid invoices for their non existing services from April of 2014 on, even though they were no longer working for me as of January of 2013. To make matters worse they now apply some late payment fees in their invalid and unsupported invoices. That is how they continue fishing for accidental profit by putting me in a position to issue a payment by mistake, so they keep mailing those fake invoices.Desired Settlement: I want The Company Corporation to apologize for their illegal and un-based invoicing and then stop contacting me.

Business

Response:

In response to case no. [redacted]. We have been in contact with [redacted] on June 17, 2014, advising the account has been closed due to a change of agent filed with the state on February 14, 2014. We have apologized to [redacted] for the confusion on the invoicing and have sent this is letter form as requested by [redacted]. The account has been closed and there are no outstanding invoices.

Review: I have tried calling, e-mailing, requesting that the Company Corporation not list itself as my agent. I have explained at length to them that I did not request this nor want this. They keep sending me a $235 invoice and will not stop. [redacted]Desired Settlement: Please take the $235 off and stop calling me. This has left an unpleasant experience where not only will I never utilize this company for any services, but warn everyone I know about these tactics. [redacted]

Business

Response:

Tell us why here...Good morning,The client's account was closed in our system on 2/11/2015. All open invoices have been closed and the client has been placed on the "do not contact" or "do not email" list so no one will contact them.Thank you.

Review: Someone fraudulently created a company using the Company Corporation's website using my name, address and credit card. They used their email address for correspondence. I found out about the fraud when the materials from the Company Corporation arrived on my doorstep in April 2013 and found my credit card had been charged. I called the Company Corporation and they agreed the fraud occurred and refunded my credit card. I thought the case was closed until I received an invoice last week for an agent fee for the fraudulent company. I called the Company Corporation and they said I need to file dissolution paperwork with the State of Minnesota. They sent me the form to sign which states I as President am dissolving my company and will pay the $35 fee, etc. I called the Company Store and said I don't think I should be signing a form saying I am the President of a fraudulent company, because is basically confirming the company is real and mine. Their answer is whoever started the company needs to sign the paperwork to dissolve it. But I didn't start the company - they did. They should be following up with the State of Minnesota on the fraud that they played a part in.Desired Settlement: I want the Company Corporation to follow up with the State of Minnesota and have the fraudulent company dissolved once and for all. They created the fraudulent company without my consent. Therefore I believe their part in the fraud is just as illegal as the person who stole my credit card and identity.

Business

Response:

In regards to case number [redacted] we have been in touch with [redacted] with the concerns of the filing of Louxive, Inc. We have resigned as agent and the account has been closed. There are no open/pending invoices

WARNING ………I strongly suggest NO ONE USE THIS SERVICE………. WARNING

This company had to a point provide good service.... until the following end of year when I began getting harassing mail and emails indication I owed them $235 dollars because I had a registered Agent Service agreement with them.... WHAT??????? Kind of hokey crap is this?

Another scam on the web where if you don't select some check box somewhere in the agreement they can keep billing you for unnecessary services .......I say no more fraud and misrepresentation by websites companies@! This is a classic case of fooling the consumer and getting a trickle of revenue through trickery smoke and mirrors. No one needs Registered Agent Service ………. Even after the Corporation or LLC is issues there is no real need for this service. Its hype and the reason I strongly suggest NO ONE USE THIS SERVICE………. WARNING