This is the sleaziest and most unethical company that we have ever experiencedThey use high pressure tactics, insist upon doing work that we did not want done once we discovered other issues, and Chris L*** is one of the nastiest, arrogant and self defeating business owners we have ever experiencedWe tried several times to de-escalate and walk away from this guy - but he kept hammeringFull on war with this company - life is too short to do business with people like this and we discovered that they have a well established reputation for this kind of behavior with other customers in the areaSorry we did not read *** before becoming involved with them...We are filing a claim with the Revdex.com concurrent with this review
This business was exceptional and professionalThey explained everything to me, so I could understand exactly what they were going to doI dealt initially with Dave C*** He was outstanding and readily available whenever I had a question or needed an explanationVery professional and reliableThis was the company that gave me the best prices and so they got the jobsAndrew Fcame to do the jobCan't say enough positives about himAgain he explained everything he was going to do, gave me a timeframe and proceeded to workVery happy with this companyWill be using Kerivan-Lane from now onAnd the good thing is they also do plumbingSo for me very convenientThank you so much for your excellent service and thank you to my handyman Dimitris for recommending them to meHappy costumer!!!!!!!
Rob came this morning to service my air conditioner I continue to be impressed with the service of kerivan Lane I highly recommend them to anyone looking for air conditioning or heating services
Phil Hwas excellent at explaining my options for the ductless a/c unit we were having problems withGave me all my options and recommendations to go forwardHe actually went in through an opening in a porch ceiling to fix a condensation line that was leaking into to room with the a/c unit! Resolved that problem and repaired damage to the exterior casing cause be winter stormCalled me later that day to schedule another service appointment to replace partsHe was polite, professional and experiencedThank you Kerivan Lane!
We have been a Kerivan-Lane customer for years and have been happy with serviceMost recent example: our newly installed boiler failed due to manufacturer's defectThey advocated for us to have new boiler and all labor covered under manufacturer's warrantyNew boiler installed next day - no charge
I have been a customer for over yearsIn October, I had decided to get my oil services somewhere else and notified them of this changeI then got a call from a sales manager, *** ***He wanted to keep my business and offered me a good price for oil ($1.99/gallon) and a free service contractI told him I would think about and called back in a few days agreeing to the termsThe next day, Mr*** emailed me types of service contracts and asked me to let him know which one I want so he could add it to my accountI emailed back and chose the one I wantedThe contract stated that it is only for customers on automatic delivery and included hour emergency service A few months later I went on vacation during the coldest week in yearsWhen I returned home, I had no heat and my house was degreesPipes were frozen and one of my faucets brokeI soon realized that I was out of oilI checked my records and saw that they had never delivered oil at all after I spoke wit
I'm very happy with my new heating systemThey we re very professional from sales to installation Shout out to Joe, who did an incredible job installing the system and in a short amount of time
Andrew R was an excellent oil burner technicianHe took time to explain how he’d tuned up my furnace- what the readings mean and how they compare with last yearsHe even labeled the water shut-offs on both the hot water heater & furnace-just in case-AND supplied new batteries for my thermostat!
I had an old oil-burning boiler which KL replaced with a gas boilerIt was a difficult process that involved a HUGE amount of re-arranging of pipes and tubing and whatnotKL did a great jobHats off to Dave and Mark for their great workMuch appreciated
I've had several dealings with Kerivan -Lane ranging from a water heater installation to furnace and AC maintenance I've found them to be reliable, efficient and reasonably priced for their services My latest service appointment with Kevin was efficient and informative and Kevin took the time to answer my questions and to explain what he had done I would definitely recommend them
This is our second job with Thomas We were very pleased He is meticulous and neat He is
personable and communicates well, involving us in any decisions Explains options
On a freezing cold day we lost our heat Kerivan-Lane was at our house within an hour and fixed the problem We were so grateful!
This is the sleaziest and most unethical company that we have ever experiencedThey use high pressure tactics, insist upon doing work that we did not want done once we discovered other issues, and Chris L*** is one of the nastiest, arrogant and self defeating business owners we have ever experiencedWe tried several times to de-escalate and walk away from this guy - but he kept hammeringFull on war with this company - life is too short to do business with people like this and we discovered that they have a well established reputation for this kind of behavior with other customers in the areaSorry we did not read *** before becoming involved with them...We are filing a claim with the Revdex.com concurrent with this review
KL is very flexible with their schedule, which I highly appreciate it
This business was exceptional and professionalThey explained everything to me, so I could understand exactly what they were going to doI dealt initially with Dave C*** He was outstanding and readily available whenever I had a question or needed an explanationVery professional and reliableThis was the company that gave me the best prices and so they got the jobsAndrew Fcame to do the jobCan't say enough positives about himAgain he explained everything he was going to do, gave me a timeframe and proceeded to workVery happy with this companyWill be using Kerivan-Lane from now onAnd the good thing is they also do plumbingSo for me very convenientThank you so much for your excellent service and thank you to my handyman Dimitris for recommending them to meHappy costumer!!!!!!!
Rob came this morning to service my air conditioner I continue to be impressed with the service of kerivan Lane I highly recommend them to anyone looking for air conditioning or heating services
Tony showed up on timeHe found the problem and fixed it
Phil Hwas excellent at explaining my options for the ductless a/c unit we were having problems withGave me all my options and recommendations to go forwardHe actually went in through an opening in a porch ceiling to fix a condensation line that was leaking into to room with the a/c unit! Resolved that problem and repaired damage to the exterior casing cause be winter stormCalled me later that day to schedule another service appointment to replace partsHe was polite, professional and experiencedThank you Kerivan Lane!
Smart guy (actually Phil not Patrick) solves y problem, pointed out future possible needs and solutionsGreat work
Always very professional and thorough for all work requests Excellent customer service
We have been a Kerivan-Lane customer for years and have been happy with serviceMost recent example: our newly installed boiler failed due to manufacturer's defectThey advocated for us to have new boiler and all labor covered under manufacturer's warrantyNew boiler installed next day - no charge
I was very happy with the service call and the help I was givenHe was able to identify the problem and make sure everything was safe
I have purchase the heating boiler less system from Kerivan-LaneI very satisfied from all process and from the results
I have been a customer for over yearsIn October, I had decided to get my oil services somewhere else and notified them of this changeI then got a call from a sales manager, *** ***He wanted to keep my business and offered me a good price for oil ($1.99/gallon) and a free service contractI told him I would think about and called back in a few days agreeing to the termsThe next day, Mr*** emailed me types of service contracts and asked me to let him know which one I want so he could add it to my accountI emailed back and chose the one I wantedThe contract stated that it is only for customers on automatic delivery and included hour emergency service A few months later I went on vacation during the coldest week in yearsWhen I returned home, I had no heat and my house was degreesPipes were frozen and one of my faucets brokeI soon realized that I was out of oilI checked my records and saw that they had never delivered oil at all after I spoke wit
I'm very happy with my new heating systemThey we re very professional from sales to installation Shout out to Joe, who did an incredible job installing the system and in a short amount of time
Andrew R was an excellent oil burner technicianHe took time to explain how he’d tuned up my furnace- what the readings mean and how they compare with last yearsHe even labeled the water shut-offs on both the hot water heater & furnace-just in case-AND supplied new batteries for my thermostat!
Great oil, gas and plumbing company We always have excellent service from the Kerivan-Lane team of professionals I highly recommend them
I had an old oil-burning boiler which KL replaced with a gas boilerIt was a difficult process that involved a HUGE amount of re-arranging of pipes and tubing and whatnotKL did a great jobHats off to Dave and Mark for their great workMuch appreciated
I've had several dealings with Kerivan -Lane ranging from a water heater installation to furnace and AC maintenance I've found them to be reliable, efficient and reasonably priced for their services My latest service appointment with Kevin was efficient and informative and Kevin took the time to answer my questions and to explain what he had done I would definitely recommend them
Kerivan-Lane is a great company! I wouldn’t go anywhere else! They are so professional, and always a phone call away! Very happy customer! :)
This is our second job with Thomas We were very pleased He is meticulous and neat He is
personable and communicates well, involving us in any decisions Explains options