Tickbox TV

Returned merchandize for refund Merchandize was received by TickboxTv and I was sent an e-mail on 12/5/stating refund was processed and to expect in to daysI sent a folle mail and received no reply All phone replies say to e-mail messages Chat line refers you to e-mail when they hear that you want to discuss refundtoday's date is 1/3/and I am still unable to receive a response Product_Or_Service: Tickbox Tv Order_Number: TBXXXXX

I ordered ticboxes from this company,with the understanding by their guarantee statement if not satisfied return withih days for full refundI returned within days in april and still no refundsent a lot of emails to them returned response was be patience,well my patience has run outmonths now please help Product_Or_Service: tickboxes/controllers (2) Order_Number: [redacted]

I Retrun Tick Box TV Items No Refund Order_Number: [redacted]

Box purchased on 5/17/did not work properly and after returning it to them they have been giving multiple excuses for not refunding my $ I purchased a TickBox TV on 5/17/for $and there were continuous problems with its operation,so I sent it back within the day guarantee period.The order number is [redacted] .They sent me another box which also did not work.I told them they should refund my money and they agreed.Btw-I have probably spoken to most of their customer service people since May.They are all very friendly but frankly do nothing to solve any problems and just make excuse after excuse.I have been told on multiple occasions that a credit was being issued to my card and even given a transaction number for a refund that they said was processed on 7/7/17.I was then told by their customer service department that a refund would be processed on 7/22/17.I was also told that Jon (I think he is the owner)would get back to me.None of these things happened and I woul

Can't get anything to load.Always says updating or loadingCan't get it off the page to reset it.Has been unplugged, left it on for hours to no avail Worked for a while but for the last three days will only say loading or updating Model number

Returned tickbox @ keyboard for refund.No contact to process refund Bought tickbox FebSaid in November needed updateUpdates are impossible to do to tickboxAsked for refundSaid return with address @ email on piece of paper inside returnThey received it Thurs Mar@ 2:pmCannot get them to process refund

I returned a Tickbox TV box, an Air Mouse and the remote all in one box on 4/27/by UPS Only Partial refund Tickbox, Air Mouse keyboard and remote were returned by UPS on 4/27/I got an email saying that they were issuing a partial refund because I still had a Tickbox TV box out and it must be returned I returned all these items in one box shipped by UPS from [redacted] I have emailed them back and told them there was a mistake and I did return all the items Have not heard from them yet

I purchased on line (1) Tickbox TV unit for $and (1) wireless keyboard for $on 10/09/ Units were received in about one week(Copy of order is attached) Units are offered by Tickbox with a 100% money back guarantee if returned within days On 10/25/2017, I shipped, with approval, the units via UPS ground(tracking info is attached) Units were received by GGoldstein at the front desk on Monday, 10/30/2017, at 4:PM(Proof of delivery attached) Tickbox claims refunds are processed in 3-days Following many unanswered calls and emails I asked my bank, Citi Bank, to dispute these charges After a couple of weeks the charge of $was credited to my account As of this writing, I have not received any information from Tickbox except for a email from Rocky, dated 11/13/2017, (copy attached) telling me that "your refund is already in your account sir, it was processed October 31, one for $and $89.95" Not so, my bank confirmed only $was ref

On June 16,I purchased three(3)tv boxes from tickbox tv and after hooking up the boxes and after going through technical support for help trying to get the boxes to work I decided I just wanted my money backI was told to return the boxes and I would receive my refund in 3-days, However that has not happened and I have received e-mails from they're customer support office first saying my request was sent to billing then give it a few more days and then check with your financial institution and that hasn't happened eitherI have seen similar complaints about people still waiting to get they're money refunded from this company on ripoff report.com.I have also filed a complaint with Atlanta Attorney Generals office Product_Or_Service: tickbox tv Order_Number: [redacted]

I returned their products 4/5/and they claim the refund was processed 8/24/but I have not received the refund yetThey advertised no questions asked for a guaranteed refund Product_Or_Service: TV veiwing system

Returned product due to poor qualityHaven't received refund as per guarantee! How do they get away with this...Purchased (2) Tickboxes on 8/23/Recv'd 8/29/Contacted "tech support" but never received reply backSent e-mail to get a return authorization on 9/18/was instructed to send back, but I would have to pay for shipping Sent products back on 9/21/tracking #XXXXXXXXXXXXXXXXXXXXReceived on 9/25/@ 3:48pmOn 9/26/received an e-mail from "***" stating "refund check is on the way" On 10/9/e-mailed company to check status of refund "***" replied refund was sent on 9/26/to XXXXX [redacted] XXXXXOn 10/10/still no refund check, e-mail company again and asked for a check number, "***" could not give me a check number and said the "check was mailed last 9/26/17"As of today 10/13/17, still not check The Revdex.com has received the same complaint but this company is still allowed to practice business and SCAM people

TOTAL TRASH !!!! to have a good product you first have to answer the phone when calling tech support ! if I lived close enough I would throw it thru there window or shove it up there [redacted] !!!!!!!

I returned the TickBox because it didn't workAfter much searching for a return address, I returned the productOn April 18th, I was assured that the refund will arrive in "to business days." After sending emails to them, I was informed today the system was down and the refund will be an "additional weeks." This business is a scam from the get goVery poor customer service and even poorer refund policya total scam that sounded too good to be true...and it was This "business" needs some serious monotering and reminding that they owe customers a refund in a timely and honest manner, not to keep hanging them out to dry using stalling excusesThe Georgia attorney general should investigate this firm's business dealings Product_Or_Service: TickBox Order_Number: N/A Account_Number: N/A

Purchased this TickBequipment and have several problems Had to ship it back at my own expense and have not received a refund for months now! Below is the original email sent to TickBcustomer/Tech support service, to have their product returned and receive my refund Name - [redacted] Email - [redacted] Phone - [redacted] -----Original Message----- From: [redacted] Sent: Tuesday, April 04, 12:PM To: [redacted] Subject: RE: Tickbox To return the box you would need to pack all the components up in the original boxes and make sure you send everything back, along with a note that states your wish to get a refund with your name, email, and phone to tickbox tv [redacted] Hello, I received my Tickbox TV a couple of days ago and set it up this weekend I have tried it on different TV's and am still getting a terrible picture; d

Purchased the items from Tickbox Tv on 3/20/Couldn't reach any tech supportReturned the items for a refundThey keep saying they are refunding my money, but as yet haven't received a refundEach time I email or call, I'm told to just be patient.Can you please help!? Product_Or_Service: tickbox abdroid boxes and tickbox tv key pad Order_Number: [redacted]

On March I purchased TickboxTv boxes for and one mini key board for total Widays I was not satisfied with there product so as stated in there add quotMoney back Guaranteequot I returned the items for a refund and have gotten no where with asking for my refund since then Product_Or_Service: TVBOX & TVKEYPD Order_Number: [redacted]

My wife and I purchased a tick box on March 26th the total amount was It didn't work we sent it back within the day period we mailed it back on April 10th and the company received it back on April 12th as of July 12th we have not received our refundlike the company had promised we contacted them numerous times by e-mail and live chat plus phone calls.They keep saying sorry for the delay of the refund.They have also stated several times that the refund was in the mail.Thank you in advance My wife Susan first contacted them on April the 29th to check on the refund.In response to a e-mail from tick box on April the 18th stating our refund was being processed and to allow to business days for their processer to send refund Product_Or_Service: Tick Box

They advertise how great this tv box is, at sure its a steal and heres why, they get you to buy the box and then tell you your going to need the little compputer board to make it work, so you also buy that, once you get the thing there are NO directions, after figuring it out on your own the thing won't work or when it does freezes up and blacks out, I returned this within days for their day money back guarantee, I added tracking on this package, it was returned a week ago and they say they havent gotten it, I send emails daily asking for my money back and its always an excuse, they need to be shut down!!! ASAPthey may be legit but they are scammers Product_Or_Service: Tick box tv and computer board Order_Number: [redacted]

This product started off great then within a couple weeks it totally reset itself and lost 95% of the apps that it came with and doesn't work worth a *** I called and emailed them and got the generic response of look at this page [redacted] explanation to fix something that you in fact can't! I asked several times for my money back with the [redacted] answer can't do that! This company is a fraud and should be taken out of business

Returned the tickbox equipment within the timeframe alotted, received confirmation that they received they told me credit approved on 11- but as of 12-have not received the credit Called every week and they say it will be escalated to corporate, credit issued and issue communicated, yet noting