Tickbox TV

Returned item back on 3/30/and was processed through on 4/19/and was told that our refund would be back in our bank 5-business daysOn 4/I emailed them to check up on the refund They said it was going to be days to receive it Emailed them back days later and was given an actual phone number to call Their credit processing system was down and was told it would be another daysTalked to them several times since then, called them 5/and their system was up and running and we were the top to get our money backAs of bank closing on 6-we still don't have our money and now they can't tell us when we will have it in our account as of PM Central todayThis is $dollars of our money that they have and there are a lot of other people asking for their money as well We feel like we will never get our money back we don't know what to do next
Product_Or_Service: TickBox TV
Order_Number: ***

I ordered tick box and paid for two systemsUnfortunately it did not work for usI contacted tick box
for support which did not get the system workingI asked to return system and they gave me address and I have sent emails for the last two weeks and have not heard from them as to when I will receive me refundI know that they received merchandise back because I tracked order The refund owed to me is they have a 100% money back guaranteeI hope you can help me with this
Product_Or_Service: tick boxes 2key pads plus pro plan
Order_Number: TBXXXXXXXXX

My return was received April Acknowledged the return and said my refund was being processed My refund is $ The refund was never given
Tickbox TV will no longer answer my e-mails My refund was to be processed through Paytoo Paytoo will not acknowledge any e-mails I just want my credit to my MasterCard My refund is $

tick box was the most frustrating useless device I have ever wasted my money on First off this device comes with a three foot cord and about a foot hdmi cable The buttons on the remote are set up backwards from any other remote You have to pick from a menu of apps that none seem to work right I did manage to watch a show and one movie But this took about hours of searching through hosts that sometimes work but only briefly in some cases The same hosts appear on all the apps supplied You can spend hours of searching just to successfully watch a half hour show Buy a roku or similar device This thing is pure garbage It runs like project free tv did Search a thousand hosts and maybe get lucky My best day with this device was when I immersed under water and smashed it on the sidewalk That was the most enjoyment I got out of that piece of crap

I placed an order with Tickbox back in March and return the product about weeks after I received the product in the mail
I purchased the tickbox back in March I received the product about weeks laterI order tickbox and wireless remote controller for a total of $and my order number is #TBXXXXXXX-XX
After getting the product and not being able to use it I then contacted the company on how to return them and get a refund back to meOn 4/4/I paid to have them sent back to Atlanta Ga which were delivered on 4/6/The tracking number for the item is #XXXXXXXXXXXXXXXXXXXXXX which is from the USPSI spent another $to send them back to company so now we are at a total of $that I am still out ofI also went out and bought $wifi booster thinking that would fix the problem but it didn'tI have had the same problem of them not working in other parts that I have test to see if they were in a bad signal spot
Last month on 5/8/I conta

I purchased on line (1) Tickbox TV unit for $and (1) wireless keyboard for $on 10/09/ Units were received in about one week(Copy of order is attached)
Units are offered by Tickbox with a 100% money back guarantee if returned within days On 10/25/2017, I shipped, with approval, the units via UPS ground(tracking info is attached) Units were received by GGoldstein at the front desk on Monday, 10/30/2017, at 4:PM(Proof of delivery attached) Tickbox claims refunds are processed in 3-days Following many unanswered calls and emails I asked my bank, Citi Bank, to dispute these charges After a couple of weeks the charge of $was credited to my account As of this writing, I have not received any information from Tickbox except for a email from Rocky, dated 11/13/2017, (copy attached) telling me that "your refund is already in your account sir, it was processed October 31, one for $and $89.95" Not so, my bank confirmed only $was ref

They advertise how great this tv box is, at sure its a steal and heres why, they get you to buy the box and then tell you your going to need the little compputer board to make it work, so you also buy that, once you get the thing there are NO directions, after figuring it out on your own the thing won't work or when it does freezes up and blacks out, I returned this within days for their day money back guarantee, I added tracking on this package, it was returned a week ago and they say they havent gotten it, I send emails daily asking for my money back and its always an excuse, they need to be shut down!!! ASAPthey may be legit but they are scammers
Product_Or_Service: Tick box tv and computer board
Order_Number: ***

I bought a tickbox tvWhen it arrived I could not get it workingI called customer service but could never get a hold of anyoneThe product had a 100% money back guarantee so I returned itI received an email on December 6th stating I would have my refund in business daysI still have not received my refund

I am having the same issue with trying to get a refund from tickbox tvI have sent email after email on live chat and support but no respondI have called once and spoke to a representative and they told me my refund will be issue in daysThat was a two weeks agoWhen I try calling again, it will not let me speak to a live representative but tells me to leave me a messageI even called the spanish number but when it tells me someone will be right with me, the phone hangs upI seen a review that someone use the Revdex.com in Atlanta GA to get involved to get their refundI think I will do that as wellThanks for the tipI found out about tickbox tv through a radio station in NY XFM NYI just want my refund

The product I ordered (TickBox TV Android) does not work it locks upI emailed there support they gave me some steps to follow to fix it.It did not workSo I emailed for an exchange on 10/30/no reply from them so I called a few times I left my name and number no call back(***).So I opened a Dispute with my credit card then I got an email from tickbox saying close dispute and they will refund my money.The bank closed dispute on there own without notifying me that was wrong but anyway still no refund.So I called again today 2/2/got same answering system no call back.Thank You***
Product_Or_Service: TickBox TV Android Box/ Key Pa
Order_Number:***

I purchased TickboxTV's and they have not performed as promised on the adAsked for refund but they won't give oneThey make excuses
I have had this for about months and from the beginning it would work only for a couple of weeks and had to reinstall everything againI spoke with customer service a few times and they would get me running on limited issues for a while then off it would go againA couple of months ago there is no customer service available any longI have called and left message after message and faxed but no responseThe units are now completely useless

Tickboxtv I bought tv boxes from them they had a money back guarantee the boxes do not work I e mailed them times they did not even answer me until I wrote that I was contacting the attorney general of Missouri then a man called me and gave me his name and badge number told me he was my personal person who was going to get me new boxes in the mail that day and I could call him any time to check on my progress I have since called asked for him they say he is not there but they know my name before I tell it to them that makes no sense I told them I wanted my money back as stated they said they were returning my dollars back to my account on business days its been months no money returned no new boxes when I call it is the same guy and he agrees to everything you say and says he will send you new boxes says he will return your money and nothing happens they say they are sending the money back as advertised but dont they say they will send you new boxes but dont its over
Pro

This product is not user friendly.It constantly requires updates....Both phones are not accepting calls..Now I am TICKED..Is there any help ?
Purchased October X XXXX Order ID:TBXXXXX
Under a special Discount,Quantity total was
Quantity Totals
Tickbox $
SPECIAL DISCOUNT -$
Extended Warranty $
Shipping +$
Tax $
Total Cost $
After several attempts not only to reach customer support but when I did reach someone the solution to my viewing problems had changed and the correction of the issue was only temporary.As of today March 29,No one at the given phone numbers can be contacted to resolve the issues with their product It is not working

I have been getting the run around to have my money refunded
OKI BOUGHT TWO TICKBOX TV SET UPS RETURNED THEM WITHIN THE WEEK OF RECEIVING THEM
HERE IS MY ORDER INFO:
ORDER ID: ***
ORDER DATE:
03/09/
BILLED TO:
***
***
***
US
SHIPPED TO:
***
***
***
US
PAYMENT METHOD:
MasterCard ending ***
Any charges made to your credit card will appear under 'PAY2SWIPE/Paytoo'
I HAVE BEEN EMAILING BOTH TICKBOX AND PAYTOO AND I AM GETTING NOWHEREI WAS PROMISED MY MONEY IN TO BUSINESS DAYS ON APRIL 7TH, STILL NO MONEYTODAY I RECEIVED AN EMAIL FROM TICKBOX TV:
We're very sorry for the delayWe are sending a follow up to the
processor about your request
THEY OWE $TO MY ACCOUNTTHIS IS GETTING TOTALLY RIDICULOUS

On March I purchased TickboxTv boxes for and one mini key board for total Widays I was not satisfied with there product so as stated in there add quotMoney back Guaranteequot I returned the items for a refund and have gotten no where with asking for my refund since then
Product_Or_Service: TVBOX & TVKEYPD
Order_Number: ***

I've had my TickBoxTV for over a year now It started out fairly easy to use and you could find current movies as well as old movies very easily The same for television programs
THEN; they started changing things up and around until now I have NO IDEA on how to find current/new movies or how to locate older movies or Television programs for that matter
Now; I did find an app called MOBRO or something like that Can go on there and click on channels and get ANY network including Hbo, Starz, and Cinnamaxes etc and others including some foreign networks Got to say; the British have so really good movies !
Although I can't get the current or older Movies or tv programs It is still worth the $$$$$ if for no other reason than the Premium networks alone and don't forget ; you still get ABC, NBC, BET, CBS, CW , and MORE thru the Mobro app Guess I will keep it Might even order another for my bedroom NO MORE *** for me LOL Now saving $per MONTH !!

According to the post office you received my two tickbox on May and you received the two mini keyboards on May 2017.When am I to expect my refundBoth purchase on March 2017.Order TBXXXXXfor for TickboxOrder TBXXXXXfor for mini keyboardsTheir first response was June which stated the followingWe have received the box you returned.We apologize we have learned that we are having issues with our processorPaytoo we are working very diligently to resolve the issues with them andget this issue resolved we ask for your continued patience in thismatterPlease allow a few more days your refund is already on process.Their second response was June which states the followingHiI understand it39s been a while now that you have been waiting for yourrefundI know our apology is not enough for all the inconvenience causedbut rest assured your request has been in process from the time we
Product_Or_Service: Tickbox & Mini key pads
Ord

I submitted a return of my Tickbox TVThey emailed me they would extend my warranty,while I try a HD antenna because there's did not workNow they say my warranty has exspiredI can only email them, I have not been able to talk to anyone by phoneThey said someone would call me, but have notThere is no telephone # to call Email I received: ***
On Tuesday, May 9, 3:PM, *** wrote:
Hi,
We received your concern about the box that you bought to us
Are you using unlimited internet connection?
Actually tickbox already have SOME local channels, however you still
need
to have HD antenna to have the other local channels that tickbox doesn't
provide including local channels
What I can suggest is try to buy one HD antenna give it a try and i'll
personally give you a day more money back guarantee once you purchase
HD antenna which cost + shipping fee of :)
And our tech are willing to help you to navigate y

tick box tv is the worst thing I have ever got problem after problem they wont refund money im out

I ordered their streaming equipment, I had nothing but issues and problems from the time I set it up, communicating via chat or emails too many times to no resolutionI finally asked that the box be replaced as I thought maybe that was the issueAfter requesting the exchange I decided it was a piece of junk and I just wanted to return and be refundedI sent the original box back days later, when I received the replacement, I returned that as well unopenedI was told I would be credited with I 3-business days, it's been two weeks and I've received NOTHINGWhen I wrote in inquire, they said it could take up to days to see the credit that their processing company had issuesI've been in the Financial industry for years ( specifically credit card processing) and I KNOW it does take days to credit a card, EVERAfter fair warning that I would take further action, I have now disputed with my credit card company, which will in turn cost THEM additional moneyPLEASE do not