Tickbox TV

I bought their tick box tv devise and tried it in two different residents with no successOne of the residents had a download speed of mbps and the devise still would not workI talked to tech support several times and they assure me that I could return it for a refund as was advertisedThe return tracking numbers indicates they received it on 4-28-and to date I have not been able to get a refund I have contacted them several times and they assured me it was being processedThey have had plenty of time to refund my money They advertise 100% money back guarantee
***
Order_Number: ***

Run don't walk if planning to order this box from TickboxIt is not worth it can not speak with a person, communication thru emailsOnce box is retuned company do not want to give refund, Wish I would have read reviews before purchaseAGAIN RUN

this tickbox tv box is suppose to receive free tv channels and movies,,,all free of charge,,,,mine did not work at all and they have a reel poor customer service,,,,and they will not refund my money after saying it is percent guaranteed,,,,poor company to do business with in my opinion

On the 5th off January I noticed a withdrawl of which was not alltherized by meThe company take withdrawl it was TickboxTv It took me a few attempts but I finally got in contact with them When I told them I never autherized the transaction the person told me I gave them my information the first month of but I never went through with it The salesperson said I was just thinking about itIt was also brought too my attention that some one at my address with my creditials autherized this purchase this was so untrue The man I been speaking about this transaction his name is *** told the purchase went through and of course without my permissionAnother person who"s name is *** emailed and said he an order id number for I gave to him because it was given to me Now *** has asked for the order id number and *** has told I know how feel about the situation and mentioned that he was going too do what ever it takes to take care of it *** told in an em

returned lousy tickbox unit on april 6,It is now Aug 14,HAVE NOT RECEIEVED A REFUNDI have contacted company seven times
Purchased in March Returned certified mail , they received on April 6thAsked for a credit card refund,they claimed their processor was delaying refundsSpoke to them several times since,on July 27,they said they would send two checks one for $AND one for They claimed this would take 7-10daysToday is August and still no refund

We purchased the *** Box and once we received it we had nothing but troubleWe were told to send it back and we would receive a full refund We returned it and even have an email confirmation dated November 17th that they have it but they will not send the refund and they will not answer numerous emails we have sent *** is the customer service person that confirmed that they had received it back but now she will not respond to us at all When you dial the phone number provided you get a recording telling you to email them and as I stated before this does not work Please help us get our refund for the purchase price Thank you very much, *** E.***
Product_Or_Service: *** Box TV

TOTAL TRASH !!!! to have a good product you first have to answer the phone when calling tech support ! if I lived close enough I would throw it thru there window or shove it up there *** !!!!!!!

I returned a Tickbox TV box, an Air Mouse and the remote all in one box on 4/27/by UPS
Only Partial refund
Tickbox, Air Mouse keyboard and remote were returned
by UPS on 4/27/I got an email saying that they were issuing a partial refund because I still had a Tickbox TV box out and it must be returned
I returned all these items in one box shipped by UPS from***I have emailed them back and told them there was a mistake and I did return all the items Have not heard from them yet

Mislead people by tadvertizing All it does is connect to the internet to pirate web sites for TV shows & moives Poor quality & hard to connect
The over state their product when all it does is connect to the internet to pirate web sites The quality is poor and often times you can not even connect
Want refund but when I contacted them, they gave me another phone number He gave me an address but was very skitchy about whether or not I would get a refund

Problem receiving refund for returned product
On March 22,2017, I purchased tickboxes complete with one wireless keyboard remote for a total purchase price of $including shipping, order #***, which was taken from my Visa debit card After trying the product for a couple of weeks, I decided to return them since we were not getting satisfactory performance from these tickboxes The products were received back by Tickbox on April 17th according to USPS tracking information Tickbox advertised a day money back guarantee and has acknowledged receiving our return productThrough the course of emails over the next month, Tickbox continued to say that their paytoo payment provider was having issues with processing refunds They have said that the refund was being processed and at first they said it would take business days We have yet to receive a refund of any amount over a month after the product was received back by them

Asked for refund in March for box and keyboard Still no refundThey say trouble with Pay2swipeI have sent several emails asking for refunds
We purchased the box and keyboard on March 9th, We returned it on March 31st, The whole system was just to complicated to use I have sent several emails to Tick TV and they do reply saying they were have trouble with Pay2Swipe the company they use for credit card transactions This has gone on way to long The total refund should be $

I purchased a TV streaming device, and I spent three days trying to get it to work and had very little successThe company advertised a day refund guaranteeAfter several tries, they finally told me to send it back, which I didThrough an email, they acknowledged receiving it, and I have post office verification they received itBut they have not refunded my money
Product_Or_Service: TV streaming device
Order_Number: ***

I ordered the TickBox TV in April, Received it late April, just to realize that the box does not workIt is extremely hard to navigate, completely user unfriendly, no local channels could be accessed, no live tv as advertisedThe only channels that I could reach are UK based (I reside in the US) and at best I could only access movie trailers- nothing else! I promptly returned the Box and requested my refund on May 12, To date I have not received itI have made multiple calls to the customer service on May 27, May 29, June 1, and June On each occasion I received the same response: "we were having processing issues that are now resolved, we have started processing refunds and due to the back log please allow 2-business days"Similar response each time! This is so unprofessionalAs a side note it makes one question why they have such a high volume of returns if the product is really as great as it is being advertised
Product_Or_Service: TickBox TV
Order_Num

The longer it takes them to refund my money to my credit card if they do at all is causing me to be late in my payment to the credit card company causing late charges to be added to my balance and my credit rating to be lower causing me sleepless nights, stress and me vomiting over it
Product_Or_Service: Tick Box TV android box
Order_Number: ***

I'm having issues with the software and service my box is still under warrantyUnable to reach anyone by telephone- number disconnected according to the internet they have closed their doors, I'd like a working telephone number or current address so I can address my issues

My wife and I purchased a tick box on March 26th the total amount was It didn't work we sent it back within the day period we mailed it back on April 10th and the company received it back on April 12th as of July 12th we have not received our refundlike the company had promised we contacted them numerous times by e-mail and live chat plus phone calls.They keep saying sorry for the delay of the refund.They have also stated several times that the refund was in the mail.Thank you in advance My wife Susan first contacted them on April the 29th to check on the refund.In response to a e-mail from tick box on April the 18th stating our refund was being processed and to allow to business days for their processer to send refund
Product_Or_Service: Tick Box

Tickbox no longer works as purchasedNo support
Due to the complicated user interface, we only used Tickbox when we had time to goof around with trying to find moviesThe most recent time, approximately a week ago, we discovered that the user interfaced changed and nothing worked with it
I tried to do "live Chat" but that no longer workedAnd although their website said live chat was available during certain hours the fact is, live chat is NO longer available
I tried calling the support number but get message that the mailbox is fullIn the past, both of these support vehicles worked
So I sent email after mail to support on how to install Kodi, the new user interface, and get the same answer
Hi,
we do apologize for the inconvenience but the themes are no longer
availableyou may search google on how to add kodi and its builds/themes
we do apologize but the money back guarantee promo is days only
The above message was the last one I sent requesting