Tickbox TV

I bought a tick box in mid May and sent it back immediatelySince that every time I call them for a refund the said: it is processing and you will have your check in daysWe are almost in September and still no refundThey have the tick box but they want to keep my moneyThis company is a scam and completely dishonestThey should have their business shut down because the rape a lot of clients when I see the reviews

Returned the tickbox equipment within the timeframe alotted, received confirmation that they received they told me credit approved on 11-
but as of 12-have not received the credit Called every week and they say it will be escalated to corporate, credit issued and issue communicated, yet noting

Purchased the items from Tickbox Tv on 3/20/Couldn't reach any tech supportReturned the items for a refundThey keep saying they are refunding my money, but as yet haven't received a refundEach time I email or call, I'm told to just be patient.Can you please help!?
Product_Or_Service: tickbox abdroid boxes and tickbox tv key pad
Order_Number: ***

Returned merchandize for refund Merchandize was received by TickboxTv and I was sent an e-mail on 12/5/stating refund was processed and to expect in to daysI sent a folle mail and received no reply All phone replies say to e-mail messages Chat line refers you to e-mail when they hear that you want to discuss refundtoday's date is 1/3/and I am still unable to receive a response
Product_Or_Service: Tickbox Tv
Order_Number: TBXXXXX

I BOUGHT THE PRODUCT AND FROM DAY ONE I HAVE PROBLEMS FROM USING IT I HAVE TO CALLED IN NOW AND THEN FOR TECHNICAL SUPPORT AND SOMETIMES I WAS ON HOLD FOR HOUR AND THEY JUST GAVE ME INFORMATIONS TO DO THIS THAT AND NOT FOLLOWED THRU TO SEE IF ITS WORKING AND SOMETIMES ITS WORKED THEN STOPPED THE POWER BUTTON DOES NOT WORK THE UNIT COULD NOT POWER OFF THE PROGRAMS CONSTANT FREEZING AND THE UNIT SHUT OFF BY ITSELF AND TO HAVE TO RESTART THE PROGRAM AND MOST OF THE PROGRAM WOULD SAY NO STREAMING AVAILABLE .NOW THEY REFUSED TO REFUND ME FOR THE DEFECTIVE PRODUCT NOR WANTED TO REPLACE THEM
Product_Or_Service: 9/20/

I am having serious issues with TickBox TV refunding my purchase price for products I purchased from them and subsequently returned It is now more than days since they received my return I am very concerned that I will never receive my refund! Their customer service does respond to my emails and messages but the answer always boils down to "be patient" Here is their last communication with me"We do apologize for the inconvenienceOur processor is continually processing the refundAs they are still experiencing issues on their end it will take a few more days to get it credited to your cardRest assured it is in processWe do apologize again for the delay but please extend your patience a bit more, as we have sent a follow up to the processor about your refund request." Nice, courteous response but how long does resolving an issue on their end take? days seems to me to be long enough - unless they are just giving me the run aroundThis is an e-commerce issue I

Purchased several tick box tv's products The product did not function as advertised The company advertised that a full refund would be issued if returned within 30'days of delivery I returned the product before days thru USPS and signature requiredI have all the documents and emails back and forth to tickboxtv They emailed me saying a refund had been issued back to my VISA but in the same email indicated their PAYTO service was behind and it may be weeks before Imreceived my refund It has been almost days and they still give the same answer each time I emailed them inquiring about where the status of my refund stood I am no longer going to be emailing tickboxtv but am pursuing help from outside sources to recoup my money
Product_Or_Service: Two android tv boxes and a keyboard
Order_Number: Unknown
Account_Number: Unknown

I purchased a unit and keyboard on 3/28/with a day money back guaranteeI sent it back 4/13/Since then I have been in contact with them numerous times and told they are having issues with PaytooAs of 5/22/I have not been refundedA search in Facebook finds I am not alone with this problem
Product_Or_Service: TickBox Android Box/Tickbox Key Pad
Order_Number:***

I purchased two Tickboxes in March with two additional keyboard remotes I paid by credit
$ My credit card was billed immediatelyI received the product in Early April The product was advertised as providing excellent quality TV, with great picture and sound quality Well, after hooking it up, the quality was horrible, skipping, not clear, with static, etc I'm used to watching high definition T.V
So I promptly returned the product with tracking number I put everything back in the original boxes with all the cables etc I had a post office tracking number, and Tickbox did acknowledge receiving the product back They told me they would process my refund It's now May 25, and still no refund They told me that their Paytoo service is very slow on refunds So then they promised to send me a check for the refund And that was on May 16th, and still no refund
So this company advertises a quality product which it is not It's a horrible picture

I filed this complaint about three weeks ago, have not got anything back, here is the same complaint I fielded I ordered a Tickbox that was to provide more channels on my TV; it had a 100% money back guarantee I could not get it to work, and after trying for three days, I returned it back for a refund of $ I mail it at the post Office, in order that they had to sign when it was received My returned signed ticket, shows two signatures; one looks like ***, the other name is ***; dated the 4/26/ On the5/16/17, I sent an email asking why I had not received my refund The return email said we have not received your package On the 5/24/17, I sent another email about my refund, I received an email back, again stating that they had not received my package As of to day I have not received my refund, of $
Product_Or_Service: Tickbox
Order_Number: ID:***
Account_Number: ID #***

Can't get anything to load.Always says updating or loadingCan't get it off the page to reset it.Has been unplugged, left it on for hours to no avail
Worked for a while but for the last three days will only say loading or updating Model number

I purchased a TV box from Tickbox on XXXXX and was unable to install it correctlyI e-mailed for help and they responded days laterStill unable to get it to work properly and asked for RefundI mailed Product back on XXXXX and was told They would refund my money back when product arrivedI have postal receipt for product being sent outI39ve been checking back with them every month per E-mail and they keep telling me that they are working on itIt39s been Months now and still no refundCan you help me
Product_Or_Service: Tickbox, Antenna, Keyboard
Order_Number: TBXXXXX

This product started off great then within a couple weeks it totally reset itself and lost 95% of the apps that it came with and doesn't work worth a *** I called and emailed them and got the generic response of look at this page *** explanation to fix something that you in fact can't! I asked several times for my money back with the *** answer can't do that! This company is a fraud and should be taken out of business

I purchased tick boxes ...the boxes worked fine in the beginning...A couple months later they would not operate properly all the info and pictures would drop off ...I would call them about every weeks and they would help me troubleshoot the problem....I often wondered why I would have to do this every few weeksI was told that it would b fine and I would not have to call them again....It happen soooo much that I became frustrated with them After sometime went by I had more problems with the boxes ...It came to a point that the boxes no longer worked and all the troubleshooting I attempted to do with their help would not work at all...So now I sit here with tick boxes that are not operational..I paid $plus s&h $19.95...I would like a refund because the boxes are useless now and they will refund me or answer my texts....I feel sooo duped!!!
un happy customer
***
Product_Or_Service: 04/21/
Order_Number: n/a
Account_Number: n/a

I purchased a TickBox TV device in early April I had a problem getting the device to work with my televisionI emailed tech support several time to help resolve the issueThey told me a new remote was being sent to me to fix the problemMy unit still didn't work properlyI decided to send it back for a full refundThey told me to send back everything (all the parts)and a letter stating that I wanted a refund and return address informationI did what they said and they would refund my credit cardEarly May they said they received my returned product and they would refund my moneyNow it is June 1st and they still haven't given me my money backThey have the merchandise they sold me and my moneyIt seems they scammed meI would like to prevent this from happening to others
Product_Or_Service: TickBox TV
Order_Number: ***

I contacted the company on April 3, with information that I wanted to return all productsI packed up all products and mailed them to the address givenBy April 19, I had confirmation that all the items were receivedThey tell me they are "processing" my refund but they have not yet refunded the money and they have not replied to my later emailsWe were unhappy with the product and returned it within a few days of having received it
Product_Or_Service: TickBox TV (2) boxes, antennae, mini keyboard

I purchased a tickboxtv device from this company the device would not work I returned the device three weeks ago and was told a refund would be forthcoming I did not receive a refund and I would like to resolve this issue by having my funds returnedthis company is a sham
Product_Or_Service: tickboxtv
Order_Number: TBXXXXX

The Tickbox equipment was mailed back to Tickbox in *** about three months agoI requested a refund and to date, I have received nothing
I did not keep that information

I order Tickbox tv on 04/30/and I order it to see how it wasOn there website they have a 30day no question return policy and they are not obeying by there guaranteeI don't like the product so I emailed them on 05/11/asking how to return the tickbox tv and they responded by trying to keep using it and they would guarantee me another days, I do not like the system and just want to return itMy last email I received from them on 05/13/stated that I needed to send the order# and my info, so I didHere is the email they sent We are terribly sorry for the convenience we are causing you, but please
can you provide us with the information needed to process your request
Name:
Address:
Order number:
Phone number:
Please reply to this email when you received it for us to tend to your
concern as soon as we can
all I am getting is a run around and now no response from them what so ever now, Please help thanks ***
Product_Or_Service: Tickbox Tv
O

I ordered cable boxes in late March, (order number ***, posted on my Visa under the name pay2swipe for $179.80)that were supposed to provide free tv over the internetThey did not work satisfactorily so I returned according to the company's refund policy within a few days of receiving themI sent them insured registered mail and confirmed they were receivedI have had several email exchanges with tickbox tv support (***) wanting my money backIt has been over a month and no refundThey blame their Pay Too account issues and keep saying my refund request is being processedI want my money back )$179.80) credited back to my Visa accountFYI I also made a commplaint to the FTC today (ref #***)
Product_Or_Service: Tick boxes (provide tv thru the internet)
Order_Number: ***