Hello Good Day We apologize for the delay of fulfilling your orderBoth our website and Facebook page had alerted our customers of the delay of the Tea product We are here to help you on everything you need, Now with the growth of our company having over 5, people weekly coming new to our Company, due to demand on the product we did fall behind on the orders we are working very hard to come back in track which we are looking to do so by the end of this monthThis has caused a very high call volume to our Customer Call Center resulting in long wait times and busy signals and a backlog of emails requiring responsesNow we have sent out a check with your refund through mail to make the process fasteronce again we apologize for all the inconvenience Thank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Is it possible for Total Life Changes to provide me with the check number for my refund and the date it was sent? To date, of course, I have not received my refund and I believe this is yet another stall tactic from themThey have told me on at least three (3) different occasions that my refund was in the process of being sent to me They obviously have no intention of refunding my money Please respond at your convenience and thank you for all your help
Hello Good Day We apologize for the delay of fulfilling your orderBoth our website and Facebook page had alerted our customers of the delay of the Tea product We are here to help you on everything you need, Now with the growth of our company having over 5, people weekly coming new to our Company, due to demand on the product we did fall behind on the orders we are working very hard to come back in track which we are looking to do so by the end of this monthThis has caused a very high call volume to our Customer Call Center resulting in long wait times and busy signals and a backlog of emails requiring responsesNow per your request, we will process a complete refund todayWe will send out a check by mail with your complete refund Once again we apologize for any inconvenience Thank you
Hello, We have verified your accountOn November we received the product back to Total Life Changes LLCWe refunded your order for the amount of $without shipping the following of receiving your productAttached is the forms from our systems showing we have refunded your accountIf you did have a cancelled credit card we are yet to this day to receive notifications on receiving those funds back from your credit card company A dispute was made and we received it on January for the product that was refunded back to the accountIf you believe we have yet to credit your account please send us the email to [redacted] @totallifechanges.com , where the bank is reversing the charges back to TLC that were declined so TLC can find a different form of credit to you via checkThank you
Good afternoon Jamarr, I apologize for the inconvenience occurred with order number ***. It was received by us on January 26th and it shows that the refund is in process but it should not take this long. I will personally take care of this refund for you. Again I
apologize for this inconvenience, Thank you TLC ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. The
reason why there was another charge on 04/02/with the total of is
because you’re set up to be on Autoship which it’s an automatic system that
process your order monthly to stay active on your account, at the time of
signing up it does let you know if you will be on Autoship for the following
month if you don’t agree you have the option to cancel it and it was never cancelled, as of now I have
cancelled your Autoship and nothing will be taking out of your Credit card
unless your process it yourself. We
understand you frustration with the delay of your productWe are working very
hard to come back to date we are looking forward to do so by the end of the
monthI have pulled up your account and I see that your orders have been
shipped out alreadyYou should now be receiving the orders any time nowonce again we apologize with any inconvenience.Thank you
[A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below:
I have not received any order except the complimentary single pack of tea that was discussed in the previous emailI will gladly return that order, however the order that I made in MARCH has still not been receivedI want my money backI was told on July 16th that my money would be refunded and it still has not been receivedIf someone would like to call me about this matter, I'm more than willing to talkIF they would like to speak to my representative about how frustrating this entire experience has been for me I'm more than willing to do that as wellRegards,
*** ***
Hello Good day.We apologize for all this inconvenienceHere is the tracking number for you check that was mailed out on Monday tracking# ***RA***it was sent through UPS and it was sent overnight You should not have it in your handsIf not please let us know.Thank you
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund today for both orders but instead we will mail out your refund in a check to make the process faster, the reason why there are two charges is because you have created two customer accounts but both are being refunded via checkOnce again we apologize for any inconvenience. Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I received the refund check and will consider this complaint resolved
Regards,
*** ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund todayWe will mail out a check through email to make the process faster of your refund Once again we apologize for any inconvenience
Thank you
Hello Good day.Thank you for accepting our responseSo you don't have to wait more for your refund a check will be mail out to you with your complete refund.thank you
Hello,The amount of for the resolution drops have been refunded back to your account the amount of $will be credited within the next 3-calendar dayWe do apologize for any inconvenience you might of had.Thank youTotal Life Changes
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesI have looked up your
account and I confirmed that your order has already been shipped out (tracking
#94*** NUTRABURST TRACKING#94***) you should now be receiving itOnce again we apologize for any
inconvenience
Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf not, I will reach out again within business days
Regards,
*** ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund today We will mail out a check with your complete refund for order ***Now order *** was already sent out with tracking# 94*** Once again we apologize for any inconvenience
Thank you
Hello Good Day We apologize for the delay of fulfilling your orderBoth our website and Facebook page had alerted our customers of the delay of the Tea product We are here to help you on everything you need, Now with the growth of our company having over 5, people weekly coming new to our Company, due to demand on the product we did fall behind on the orders we are working very hard to come back in track which we are looking to do so by the end of this monthThis has caused a very high call volume to our Customer Call Center resulting in long wait times and busy signals and a backlog of emails requiring responsesNow we have sent out a check with your refund through mail to make the process fasteronce again we apologize for all the inconvenience Thank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Is it possible for Total Life Changes to provide me with the check number for my refund and the date it was sent? To date, of course, I have not received my refund and I believe this is yet another stall tactic from themThey have told me on at least three (3) different occasions that my refund was in the process of being sent to me They obviously have no intention of refunding my money Please respond at your convenience and thank you for all your help
Hello Good Day We apologize for the delay of fulfilling your orderBoth our website and Facebook page had alerted our customers of the delay of the Tea product We are here to help you on everything you need, Now with the growth of our company having over 5, people weekly coming new to our Company, due to demand on the product we did fall behind on the orders we are working very hard to come back in track which we are looking to do so by the end of this monthThis has caused a very high call volume to our Customer Call Center resulting in long wait times and busy signals and a backlog of emails requiring responsesNow per your request, we will process a complete refund todayWe will send out a check by mail with your complete refund Once again we apologize for any inconvenience Thank you
Hello, We have verified your accountOn November we received the product back to Total Life Changes LLCWe refunded your order for the amount of $without shipping the following of receiving your productAttached is the forms from our systems showing we have refunded your accountIf you did have a cancelled credit card we are yet to this day to receive notifications on receiving those funds back from your credit card company A dispute was made and we received it on January for the product that was refunded back to the accountIf you believe we have yet to credit your account please send us the email to [redacted] @totallifechanges.com , where the bank is reversing the charges back to TLC that were declined so TLC can find a different form of credit to you via checkThank you
Hello,We do apologize for the experience you received. As of today we have refunded your account the amount of $92.95. Thank you
Good afternoon Jamarr, I apologize for the inconvenience occurred with order number ***. It was received by us on January 26th and it shows that the refund is in process but it should not take this long. I will personally take care of this refund for you. Again I
apologize for this inconvenience, Thank you TLC ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. The
reason why there was another charge on 04/02/with the total of is
because you’re set up to be on Autoship which it’s an automatic system that
process your order monthly to stay active on your account, at the time of
signing up it does let you know if you will be on Autoship for the following
month if you don’t agree you have the option to cancel it and it was never cancelled, as of now I have
cancelled your Autoship and nothing will be taking out of your Credit card
unless your process it yourself. We
understand you frustration with the delay of your productWe are working very
hard to come back to date we are looking forward to do so by the end of the
monthI have pulled up your account and I see that your orders have been
shipped out alreadyYou should now be receiving the orders any time nowonce again we apologize with any inconvenience.Thank you
[A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below:
I have not received any order except the complimentary single pack of tea that was discussed in the previous emailI will gladly return that order, however the order that I made in MARCH has still not been receivedI want my money backI was told on July 16th that my money would be refunded and it still has not been receivedIf someone would like to call me about this matter, I'm more than willing to talkIF they would like to speak to my representative about how frustrating this entire experience has been for me I'm more than willing to do that as wellRegards,
*** ***
Hello Good day.We apologize for all this inconvenienceHere is the tracking number for you check that was mailed out on Monday tracking# ***RA***it was sent through UPS and it was sent overnight You should not have it in your handsIf not please let us know.Thank you
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund today for both orders but instead we will mail out your refund in a check to make the process faster, the reason why there are two charges is because you have created two customer accounts but both are being refunded via checkOnce again we apologize for any inconvenience. Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I received the refund check and will consider this complaint resolved
Regards,
*** ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund todayWe will mail out a check through email to make the process faster of your refund Once again we apologize for any inconvenience
Thank you
Hello Good day.Thank you for accepting our responseSo you don't have to wait more for your refund a check will be mail out to you with your complete refund.thank you
Hello,The amount of for the resolution drops have been refunded back to your account the amount of $will be credited within the next 3-calendar dayWe do apologize for any inconvenience you might of had.Thank youTotal Life Changes
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesI have looked up your
account and I confirmed that your order has already been shipped out (tracking
#94*** NUTRABURST TRACKING#94***) you should now be receiving itOnce again we apologize for any
inconvenience
Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf not, I will reach out again within business days
Regards,
*** ***
Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund today We will mail out a check with your complete refund for order ***Now order *** was already sent out with tracking# 94*** Once again we apologize for any inconvenience
Thank you