Hello,We do apologize for the inconvenience you had with Total Life Changes. We have sent one month of tea to your shipping address.[redacted] (1[redacted]Thank youTotal Life Changes
Hello Good Day.First of all we want to apologize for any inconvenience that you have had with us. I have looked up your account and I see that your method of payment is to your payoneer card, now have you received it and activated your card? once you activate your card that is when you receive your...
deposit of commissions to your payoneer card. Thank you
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today. We will send out a check out in the mail for your complete refund for a faster process of your credit back. Once again we apologize for any inconvenience.
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today. Your credit card account should reflect
the refund within 3-5 business days which is the typical time needed to process
through the merchant services and credit card. We will make sure your refund is process immediately, Once again we apologize for any inconvenience. Thank you.
TO TLC: Back in February of 2015; the website did not state the tea having a delay. It only stated that it would ship out in the the amount of business days that I paid for. I just received my refund on last week after waiting over two months. I understand that your company is busy and you may have fell short. However; in that case you may need to hire more employees to prevent from having bad customer service and reputations all over the world. I have finally received my hard earned money back and I do not plan on ordering anything else from your company or referring anyone to prevent them from going through what I went through. Thanks![redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be unsatisfactory to me only because I was the one left paying the overdraft payment because of the company. However, I will go ahead and be done with this since I did finally get my original refund back. Thank you for all of your help.
Regards,
[redacted]
This is a generic message that everyone gets. No one is doing anything. Can I have this dispute sent to a real person [A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before...
sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today. Your credit card account should reflect
the refund within 3-5 business days which is the typical time needed to process
through the merchant services and credit card.
Once again we apologize for any inconvenience. THANK YOU
Greetings, We have received your request for the refund fro the sum of $45.62. We have sent a refund check to the address of: [redacted] The tracking for this is available at the bottom of this page. We do apologize for any inconvenience you have had with...
Total Life Changes. Thank you! Tracking:94[redacted]23
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now we have sent out a check with your refund through mail to make the process faster. once again we apologize for all the inconvenience.
Thank you
letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]i signed up with TLC via Facebook, the person I signed under lives in Tennessee and I live in Ohio I was not told that this would be an issue at the time I was told that I would get support and training etc., I am not sure how I can get a notarized letter from a person that lives that far! Please advise on how this can possibly happen! I am not trying too make a huge huge issue but because I have invested so much in my business with TLC I feel strongly about this
Regards,
[redacted]
Hello, After speaking to your sponsor and yourself. You have verbally agreed to keep your current account and lease as is. Please let us know if we can further assist you. Thank you
Hello, We want to apologize for any inconvenience you might have had with Total Life Changes. We have sent a refund check for the amount of 200.00 the check number is [redacted]. Thank you!
Hello Good day.Thank you for your response, we have sent out to the same address we have on file, I will track down the order and see what is the status of the package, would you like us to send out the product we will send it overnight, or do you want your refund? we will wait for your respond.Thank you
Hello [redacted]! Can you please provide the last four of the credit card used to process your order. We are having an issue pulling up your account. The purchase date 11/1/2016 does not match the purchase date we have in the system. Thank you!
From: D [redacted] [mailto:[redacted]@gmail.com]
Sent: Sunday, July 19, 2015 3:54 PM
To: [redacted]
Subject: Re: You have a new message from the Revdex.com complaint #[redacted].
Thank you for your speedy response. I truly appreciate your
agency. We work too hard to have company such as this one take our hard
earned money...
Sincerely,
[redacted]Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today instead this time we will mail out a check to you by mail to make this process faster. You should receive withing 2-3 business days. once again we apologize for any inconvenience. Thank you
Hello,We do apologize for the inconvenience you had with Total Life Changes. We have sent one month of tea to your shipping address.[redacted] (1[redacted]Thank youTotal Life Changes
Good Day! A check for the amount of $12 will be sent to you. Thank you
Hello Good Day.First of all we want to apologize for any inconvenience that you have had with us. I have looked up your account and I see that your method of payment is to your payoneer card, now have you received it and activated your card? once you activate your card that is when you receive your...
deposit of commissions to your payoneer card. Thank you
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today. We will send out a check out in the mail for your complete refund for a faster process of your credit back. Once again we apologize for any inconvenience.
Thank you
Hello,We have refunded your order #[redacted]. The order was returned back to us today.Thank you!
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today. Your credit card account should reflect
the refund within 3-5 business days which is the typical time needed to process
through the merchant services and credit card. We will make sure your refund is process immediately, Once again we apologize for any inconvenience. Thank you.
TO TLC: Back in February of 2015; the website did not state the tea having a delay. It only stated that it would ship out in the the amount of business days that I paid for. I just received my refund on last week after waiting over two months. I understand that your company is busy and you may have fell short. However; in that case you may need to hire more employees to prevent from having bad customer service and reputations all over the world. I have finally received my hard earned money back and I do not plan on ordering anything else from your company or referring anyone to prevent them from going through what I went through. Thanks![redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be unsatisfactory to me only because I was the one left paying the overdraft payment because of the company. However, I will go ahead and be done with this since I did finally get my original refund back. Thank you for all of your help.
Regards,
[redacted]
This is a generic message that everyone gets. No one is doing anything. Can I have this dispute sent to a real person [A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before...
sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today. Your credit card account should reflect
the refund within 3-5 business days which is the typical time needed to process
through the merchant services and credit card.
Once again we apologize for any inconvenience. THANK YOU
Greetings, We have received your request for the refund fro the sum of $45.62. We have sent a refund check to the address of: [redacted] The tracking for this is available at the bottom of this page. We do apologize for any inconvenience you have had with...
Total Life Changes. Thank you! Tracking:94[redacted]23
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now we have sent out a check with your refund through mail to make the process faster. once again we apologize for all the inconvenience.
Thank you
[A default...
letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]i signed up with TLC via Facebook, the person I signed under lives in Tennessee and I live in Ohio I was not told that this would be an issue at the time I was told that I would get support and training etc., I am not sure how I can get a notarized letter from a person that lives that far! Please advise on how this can possibly happen! I am not trying too make a huge huge issue but because I have invested so much in my business with TLC I feel strongly about this
Regards,
[redacted]
Hello, After speaking to your sponsor and yourself. You have verbally agreed to keep your current account and lease as is. Please let us know if we can further assist you. Thank you
Hello, We want to apologize for any inconvenience you might have had with Total Life Changes. We have sent a refund check for the amount of 200.00 the check number is [redacted]. Thank you!
Hello Good day.Thank you for your response, we have sent out to the same address we have on file, I will track down the order and see what is the status of the package, would you like us to send out the product we will send it overnight, or do you want your refund? we will wait for your respond.Thank you
Hello [redacted]! Can you please provide the last four of the credit card used to process your order. We are having an issue pulling up your account. The purchase date 11/1/2016 does not match the purchase date we have in the system. Thank you!
From: D [redacted] [mailto:[redacted]@gmail.com]
Sent: Sunday, July 19, 2015 3:54 PM
To: [redacted]
Subject: Re: You have a new message from the Revdex.com complaint #[redacted].
Thank you for your speedy response. I truly appreciate your
agency. We work too hard to have company such as this one take our hard
earned money...
Sincerely,
[redacted]Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Hello Good Day.
We apologize for the delay of fulfilling your order. Both
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,000
people weekly coming...
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this month. This has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responses. Now per your request, we
will process a complete refund today instead this time we will mail out a check to you by mail to make this process faster. You should receive withing 2-3 business days. once again we apologize for any inconvenience. Thank you