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Total Life Changes, LLC

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Total Life Changes, LLC Reviews (134)

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedI also request that my complaint/file be kept open until the business fullfills the action and the funds are returned to me. As mentioned in my original complaint, the business has promised a refund to me before and never honored itThank you in advance
Regards,
*** ***

Hello, Total Life Changes LLC would like to apologize for this issue you are havingWe are able to make the change of groupWe would need a notarized letter from your sponsor to make those changesOnce we receive this we are able to further assist you. Thank you

Hi ***, An email has been sent to you with the tracking ***rmation on the refund check sent to you. Let me know if you have any questions, Thank you

Hello,We have received the information and we have sent to you one month of tea to the following address.*** *** (***)** *** *** ** ***We do apologize for the inconvenience you have had.Thank you!

Good Morning *** *** ***, First of all I would like to apologize for this inconvenience. We will be able to give you a refund for both of your resolution Drops but first you would need to send them back to us. Our return address is Total Life Changes ***
*** *** *** *** ** ***. Once we receive both HCG they will be sent for refund. If you would like, you can also provide me with the tracking number of both Resolution Drops and I can pass the report for refund, my email is ***@totallifechanges.com. If you have any questions, please let me know, Thank you

[A default letter is provided here which indicates
your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***-***

Good Afternoon *** ***, I apologize for the inconvenience had with order ***. In this case, an authorization code will not be needed. All I need you to do is to send back the HCG along with the invoice to: Total Life Changes *** *** *** *** *** ** ***.
On the invoice, please go ahead and wright, (Returning for Refund). Once received, I will take care of your refund personally, It will take business days for you to see the amount back into your credit card account, after package is received. Thank you TLC ***

Hello,We will send your order out today with express shipping to the address you have requested.Thanks

[A default letter is provided here which indicates your acceptance of the business's response. If you
wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***The card number charged 4***The order number is ***I look forward to the response
Regards,
*** ***

Good Afternoon *** *** (***) , I apologize for the inconvenience had with order ***. This order was shipped out to you because you were on autoship. By signing up with Total Life Changes you automatically have an autoship, if not wanted it must be cancelled right
away. Your autoship has been cancelled today. This order has been successfully refunded. You will see the credit in your credit card account within business days. Any questions please let me know, Thank you

We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming new to our Company,
due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesI have looked up your
account and I confirmed that your order has already been shipped out (tracking
#94***) Once again we apologize for any
inconvenience
Thank you

Good Morning *** ***, First of all, I apologize for the inconvenience had with order ***. I do not understand why it was not shipped to you, but I will surely take care of this situation. Your full refund will process today. Please check your credit card account
within business days. I will aslo be sending you a week supply of our Iaso Tea as complimentary for this situation. Any questions please let me know, Thank you

Hello,We have sent a check for the amount of $for the order #***We do apologize for any inconvenience this may has caused youThe tracking is available at the bottom left of the page.Tracking: 94***8Thank you!Total Life Changes

Hello,Do you have an order number or a account number so we can look into your account?Thank you!

Hello, We are sending check #*** for the amount of $We do apologize for any inconvince you might have had with our company. Thank you!

Hello, In order to process the refunds we will require more information such as a cr or order number to look in our system to further assist you. Thank you

Hello,We have contacted our office in Ghana and they have confirmed the following:"As regards *** *** order, it is here with me, in LagosIt is yet to be delivered because of incomplete details."Please verify the address,We can re-send this product expedited to you.Total Life Changes

Hello Good Day
We apologize for the delay of fulfilling your orderBoth
our website and Facebook page had alerted our customers of the delay of the Tea
product. We are here to help you on
everything you need, Now with the growth of our company having over 5,
people weekly coming
new to our Company, due to demand on the product we did
fall behind on the orders we are working very hard to come back in track which
we are looking to do so by the end of this monthThis has caused a very high
call volume to our Customer Call Center resulting in long wait times and busy
signals and a backlog of emails requiring responsesNow per your request, we
will process a complete refund today for your two ordersYour credit card account should reflect
the refund within 3-business days which is the typical time needed to process
through the merchant services and credit card.
Once again we apologize for any inconvenience
Thank you

Hello,A refund check has been sent today for the order #843673 for the amount of $We do have tracking for this check #*** which is included at the bottom leftWe do apologize for any inconvenience this may has caused you. Tracking: ***Thank youTotal Life
Changes

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