Viral Style, LLC

After loosing my order completely and nothing getting done about itI called the company and asked why I hadn't gotten my order yetWas told that they would get right on it and let me know once they had found somethingAfter I talked to Steffan Mand was told that the order had been messed up, Steffan emailed me back and stated that the order was being remade and would be sent to me once it had been remadeI received it in the mail this last week and they did an excellent job turning something bad for their company into good where I got my product and have shown the hoodie that I ordered to all my friends and they wanted to know how they could get stuff like thisI let them know how great this company really isThank you!

I just wanna say that I am very pleased with your products and customer service I had recently ordered at shirt and I forgot to add my apartment # I contacted customer service and Morgan, B was able to help me to great satisfactionReceived my shirt a few days later Very satisfied [redacted]

Angel Cand all the folks over at Viral Style were fantastic and very helpful in an unforeseen difficulty that arose in my order! They accommodated my requests and made my business with them flow seamlesslyI will definitely do business with them again

As a big fan of the Seinfeld sitcom, I was excited to see a Vandelay tee shirt offered on Facebook I immediately submitted my order However; after thinking about it, I realized that I should also have gotten one for my brother in law who is also a fan of the show I sent an email to the Customer Service Department to see if this was possible I received a email response from Customer Service Representative Danielle Bwho assured me that this would not be a problem This past Saturday (9/24), both tee shirts arrived! I am very satisfied with this entire experience and cannot wait to see my brother in law's face when he sees his tee shirt!

I received my original order of a shirt for my husband We both were very pleased with the item He asked if it was possible to order more for family members so I told him I would check I emailed the question and immediately received an answer stating they would let me know Within hours I received another email stating the campaign had been reopened and I could order additional items Unfortunately my husband changed his mind but it had nothing to do with the service and support we received I am very happy with the support and service I received and would not hesitate to order again

Great customer service, great product, one very happy customer with a ultra awesome shirt! I would also like to thank Kris T from the support team who responded very quickly to my email regarding a concern :) Will definitely buy from again!

I placed my order on Nov 19th for one Tee shirt My credit card was charged immediately I called to follow up on Dec 12th when I still had not received it and again on Dec 15th and was told it would ship that day CS rep admitted having issues with getting orders out the door I was assured I would receive item BEFORE Christmas as it was a presentItem did not ship until Dec 23rd and I received it on Dec 26th I emailed and asked for a refund of $for shipping charges and the reply was that since I did receive item no refund would be issued I DO NOT recommend doing business with this company!

I really can't say how much I like my shirt because I still have not received it but as for customers service it's been good you have answered me promptly so when I get my Gibbs rules shirt I will send a picture in thank you [redacted]

Awesome customer service! Had a question about status of shipment and they responded immediatelyMy order is on its way!!!

I ordered a sweatshirt from Viral Style and after realizing it didn't fit, I reached out re: return policies Viral Style was quick to respond and agreeable to a full refund upon receipt of the product I mailed it off and in less than a week I received an email that a full refund would be credited to my account I am very happy with the speediness of their response

To whom may concern I will like to inform you that this is the 1st time I purchased from Viral Style I saw on Facebook the tshirt (A heart's heavy burden) from my favorite movie and I fall in love...I wait to receive my shirt, when I got the tshirt I was so disappointed the shirt have a print error I sent a email to you guys and photos of the shirtThe next day I received an answer from Danielle B really profesional and kind at the same time I was really amazed by her custumer service and kindnessI give you guys a 2nd chance and when I received my new shirt I felted like was the 1st time opening my package I was so happy my tshirt was perfect I will like to thank Danielle B for her outstanding custumer service and kindness and I will like to thank Viral Style for the great way you train your employees keeping the human touch is amazing Thank you again from your new happy customer , ***

I was disappointed at an item being lost in transit so I sent an email to the support team to see what help I could get, be it a refund or a replacement Morgan has been an outstanding help, giving me the information I needed in order for Royal Mail to confirm if my parcel was lost or not Once they confirmed it was LIT I emailed Morgan again who quickly arranged for me to receive a new t-shirt at no extra cost This was an amazing customer service experience Morgan is a valuable asset to the Viralstyle team and has retained me as a customer

I had a great experience with the customer support and I couldn't be any more happierMy gift is amazing I can't wait to give it to my family member for Christmas Thank you again for a great item and also for the great customer service

I recently had the opportunity to do business with Viralstyle.com My sister had sent me a link to a T-shirt that someone had created that had our family surname on it Now being that we have a very uncommon surname (***), and our family reunion being on June 11th, we thought it would be a perfect opportunity to buy one to wear to the reunion and then a group of us were going to purchase several to be raffle prizes Well when I ordered mine I discovered that their time frame needed to process and print up my shirt wasn't going to meet my time frame so I needed to cancel my ordef I contacted their customer service department via email right away since it was after hours, it was also coming up on memorial day weekend They responded to me promptly on Friday, a gentleman named Steffan M, and he handled the entire thing from start to finish without incident and by Tuesday morning my money was refunded and we were all good I would highly recommend this company I've not seen the finished product so I can't vouch for that, but they're an honest firm and that's very important to me

On the tweeted recommendation of Neil Degrasse-Tyson I purchased a shirt that says "DEMAND EVIDENCE THINK CRITICALLY" It was qjuickly delivered, and my hubby loves the high quality of his new shirt He's worn it at least once a week I left a voice mail on Sunday asking a question and Steffan in Customer Support replied before I even checked my EMails on Monday morning He replied with the correct, helpful, information for me As a recently retired procurement professional, I recommend Viral Style, LLC most highly

Brittany was absolutely wonderful I wrote the wrong address on my online order and with inappropriate hour, she was able to correct it

Order was processed quickly with no ease Quality of the hat and stitching is second to none As a former submariner I absolutely love this hat and the support Viral Style shows for the military!

I would definitely do business with this company againMy order reached it's destination in a reasonable amount of time and the recipient loved it! The product was exactly as advertised

Super Shirt, even better than I expected I will not hesitate to order again

Rafael did a great job making sure I got a refund for the sweatshirt I never receivedHe was professional and kindThank you