Warrior Media Reviews (%countItem)
Warrior Media Rating
Address: PO Box 1420, Santa Cruz, California, United States, 95060
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I got charge on 1/14/20 for $39.95 online service that a did not want. I have tried to contact warrior made and leaving massages, without no answer,
I charge on my credit card for warrior made books for $6.95 and $19.95 around 1/7/20. Then a got charge on 1/14/20 for $39.95 for what I believe, for the online service that a did not want. I have tried to contact warrior made on the phone and by leaving massages on several days, without any response. I am trying to cancel and get a refund for the $39.95 and cancel the membership that I don't want. I see that on Revdex.com warrior made has a problem with no customer service.
I would very much like the refund of $39.95 back and to cancel any membership that warrior made put me in.
Hi ***,
Thank you for reaching out! It looks like one of our agents spoke to you on the phone a couple days ago and was able to resolve this issue for you. You were issued a refund of $39.95 and cancelled out of that membership. You'll be seeing that refund reflected back on your account within the next 2-5 business days and going forward there will be no other charges to your account! If you have any other questions please reach out to us using the following information:
Phone: ***
Email: ***
Please let us know is there is anything else we can help you with!
Best,
Warrior Made Team
(The consumer indicated he/she ACCEPTED the response from the business.)
worrier made called me and refunded back the $39.95 into my account problem solved.
I ordered cookbooks which were supposed to be 9.95 from an advertisement online from them. They have charged my account 3 times (6.95:9.95 n 39.95)
They also tell me by email that I have a subscription with them that I didn't sign up for
Just a return of all funds except for 9.95 I agreed to n to cancel any subscription that I didn't sign up for
Hi ***,
Thank you for reaching out! It looks like one of our agents was able to clarify and resolve this issue for you via email! You've been issued refunds for your unintended purchases and have been cancelled out of the membership. Refunds take about 2-5 business days to be reflected on your account and going forward there will be no other charges to your account. If you have any other questions please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
I ordered keto cook books from warrior made on FB, I have not received the cook books and now Warrior Made has taken $39.95 from my checking account without my approval. They will not answer the phone when I call to cancel so I guess the next step is to cancel my credit card before they take more money. Oh yes and I paid $19.99 pules $6.95 for shipping and handling for the cook books and I have nothing to show for the moneys they took.
Hi there!
Thank you for reaching out! It looks like one of our agents responded to your email and was able to resolve this issue for you! The refunds you were issued will be reflected on your account within the next 2-5 business days and there will be no other charges to your account going forward. If you have any other questions please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
I have been trying to cancel my "membership" for over one month. I had originally cancelled my free 30 day trial membership, however recently discovered that I have been charged $45.00 a month for the past 4 months for a service I never used.
Since learning of that, I've been trying to cancel my subscription. I've called the Warrior Made number 13 times in the past month and a half trying to cancel. I've left 12 messages, and not one of them has been returned by Warrior Made. I've left 5 emails as well as 20 text messages and yet, no response back from Warrior Made.
I've been forced to call my bank and initiate a fraud investigation since I'm pretty certain Warrior Made will be billing my account again shortly!
HI Steve,
Thank you for reaching out! It looks like one of our agents was able to resolve this issue for you via email. You were issued a refund and fully cancelled out of the membership. Refunds normally take about 2-5 business days to be reflected back onto your account and going forward there will be no other charges to your account. If you have any other questions please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
purchase of keto cooking books. Invoiced for $12.95, $39 $1.00 Us . unauthorized charges billed. Contacted company. No company name on voicemail.
On January 16, 2020 I purchase a keto cooking book online $12.95 from a company called warrior made. I was give an offer to receive a few other cook books for an upgraded price if $30 something US. I never recieved an invoice for the above 30 dollar charge, but I did recieve another charge of $1.00 US for the warrior tribe. Confused as to why I was receiving another bill I signed into my paypal account and found 3 charges. Now concerned I sent an email to warrior made and than decided to call their customer service. after this call I found the customer complaints online. I have requested a full refund for all 3 of my charges and no longer wish to do business with any company with these business practices. have since been refunded for 2 of the 3 charges.
I would like a full refund of the last bill. transaction # ***.
Hi ***,
Thank you for reaching out! It looks like when you called and spoke to one of our agents they did issue you a full refund of your entire order. Refunds do normally take about 2-5 business days to be reflected back on your account and you were also fully cancelled out of the membership so there will be no other charges going forward. If you have any other questions please reach out to us using the following information:
Phone: ***
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
(The consumer indicated he/she DID NOT accept the response from the business.)
Their response is false. Not once did I speak to customer service or receive a call back. As for a membership & fee, I learned about after paypal cancelled this after I Asked for their assistance. I was refunded for the 2 charges associated for the keto books only.
I was charge 3 separate charges in the amounts of $12.95, $39.95 and $1.00 for a membership that I can not sign into. I attempted to sign in but the login info does not work and the reset does not work. When I sent an email to customer service they instruct you to sign in to make change to your account. So essentially they have charged me for a monthly membership that I can NOT access !!!
Hi there,
Thank you for following up with our team! It does look like the communication was done by email. We do apologize for the mistype in the initial response.
Login information corresponds with whichever email address is used to purchase! It is necessary to use that specific email address to sign in and/or reset your password *** needed.
All charges have been refunded as of January 17th, 2020.
If there are question or concerns regarding the refunded amounts please reach out to our team using the contact information below:
Phone:***
Best,
Warrior Made Support Team
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes this issue has been resolved. My 3rd refund was issued on January 28th, 2020 through Paypal dispute/resolution centre.
Order Issue
I placed an order last friday, got no order confirmation. I logged into my account and it doesnt even show an order. My bank account was charged twice. I cant get ahold of anyone from the company, they dont return calls or emails. I would like a refund and my order canceled.
Refund and no more charges
Hi ***,
Thank you for reaching out! We see that one of our agents responded to your email and was able to resolve this issue for you. You have been issued a full refund for your order which normally reflects back on your account within 2-5 business days. It you have any other questions please let us know using the following information:
Phone: (XXX)XXX-XXXX
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
Charged me for a subscription I told them not to charge me for
Ordered some cookbooks that came with a subscription service at $39.95 a MONTH. I IMMEDIATELY (within 10 minutes) emailed to tell them not to charge me again after the trial period. I got an auto response right after that said click this link to cancel. Nowhere on the site to cancel. So I wrote back saying there isn't a place to do that. I knew they were going to charge me, I just knew it. Another hey buy this great book and secretly get stuck into our scam auto charge subscription . Why can't companies do above board practices? I am sure this complain will generate the refund I should never have had to ask for, but I have now had to waste hours of my time to get it. Warrior Made, you can resolve customer's complaints so it looks good to the public on Revdex.com but your practices are shady in the first place. Fix this.
PS they didn't even wait 7 days of the 7 day free trial to charge me again.
Refund of the money they charged for a subscription after a free trial period.
Hi ***,
Thank you for reaching out! It looks like one of our agents responded to the email you sent on 01/14/2020 and was able to resolve this issue for you. Your membership has been cancelled and you were issued a refund in the amount of $39.95. Refunds normally take about 2-5 business days from when they are issued to be reflected on your account. If you have any other questions please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
I paid for a couple cook books to get shipped to me. A ONE time charge of 39.95 & 6.95 and I'm getting charged again.
I saw the cookbook ad through facebook and I recently started a KETO diet and thought it was a good deal for cookbooks. It was advertised as a ONE TIME charge. And both the 39.95 & 6.95 cleared my account on the 6th of January and now on the 12th I have another charge of 39.95 I didn't agree too.
I'm wanting a full refund of it all and they can keep their cookbooks. I don't agree to be scammed out of money and a company doing so it's beyond unprofessional
Hi ***,
Thank you for reaching out and we're happy to help you out with this! It looks like when you originally placed your order for the Keto Sweet Treats cookbook and the Keto Recipe Bundle there was also a 7 day free trial to the Warrior Made Community included in your order. When that trial ends it does assume regular billing unless cancelled which is why you received that $39.95 charge. We apologize for the confusion! You have been issued a full refund of your order and have also been cancelled out of that membership. Those refunds will be reflected on your account within the next 2-5 business days and there will be no other charges to your account going forward.
If you have any other questions please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
I have been trying to cancel my trial membership but can't get anyone to actually help me. They keep sending me a link that doesn't do anything but take me to my profile. There's no cancellation option on the page they've sent me too. They won't answer the phones or send anything other than an automated email reply/text. I guess I'll have to cancel my credit card now.
Hi Christy,
Thank you for reaching out! It looks like when you reached out on Facebook one of our agents was successfully able to help you cancel your membership. Since you were in the trial still there have been no new charges to your account. If you have any other questions please let us know by reaching out using the following information:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
Charged for a subscription I never wanted.
I ordered and received some products from this company Warrior Made. I was charged 39.95 for a subscription I never wanted.
Refund and subscription stopped.
Hi ***,
Thank you for reaching out! It looks like one of our agents reached out to you via email to resolve this issue. You have been cancelled out of that membership and two refunds for $39.95 were issued and will be reflected on your account within the next 2-5 business days. If you have any other questions please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
(The consumer indicated he/she ACCEPTED the response from the business.)
The company issued full refund for subscription that was charged to my account.
Hi My Name is ***
I wish to cancel my order please refund my money as I havent recieved what I thought I oredered
please do not make me cancel my credit card but will do if needed.
thanking you
Regards,
***
Australia
Hi Alain,
Thank you for reaching out! It looks like one of our agents responded to an email you sent to us and was able to resolve this issue for you! You were issued a full refund for your order on 12/28/19 and those refunds would've been reflected on your PayPal account within 2-5 days of being refunded. If you have any other questions or concerns please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
Like other people, I was charged $39,95 without authorization from my part.
Sounds scammy....
HI Janice,
Thank you for reaching out! It looks like you spoke to one of our agents yesterday via email and she was able to fully resolve this issue for you! The refunds you received will be reflected on your account within the next 2-5 business days and there will be no other charges going forward. If you have any other questions or concerns please reach out to us using the information below:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
I'm grateful that the issue was solved promptly after I wrote the review. I was reimbursed for 3 months of payments I had not even realized I had made.
My only suggestion would be that they let you know clearly when you order the book that you will pay a monthly subscription after that.
Apparently I'm not the only one!
Just like all the complaints I've read here, I was under the impression I was ONLY paying shipping. $39.95 on the 21st of each month since January.
I also have tried numerous times to have my membership cancelled but I have never received any acknowledgment or confirmation of my request.
I want a full refund, this is ridiculous.
I want a full refund, this is ridiculous. Stop this company from doing this!
Hi ***,
Thank you for reaching out and we apologize for the confusion! It does look like the Keto Carbs digital cookbook you purchased came with a 7-day trial to our Warrior Made Tribe which does turn into a monthly subscription after the trial ends. We do have a 60 day money back guarantee but for the inconvenience we have issued an additional two months worth of refunds, resulting in a total of 4 months being refunded to you. You will be seeing those refunds back on your account within the next 2-5 business days and you have been cancelled out of the Warrior Made Tribe so there will be no other charges going forward. If you have any other questions or concerns please reach out to us using the following information:
Phone: (XXX)XXX-XXXX
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
Warrior Made keeps taking $39.95 from my account also. I don't know how to stop it. I noticed the last 2 months the money was withdrawn. I see I'm not the only one that got ripped off. How do we stop this. I made my complaint to the Revdex.com.
Hi Karen,
Thank you for reaching out and we apologize for the confusion! It looks like you spoke on the phone to one of our agents yesterday and they were able to resolve this issue and provided you a refund for those two charges. You'll be seeing those refunds reflected on your statement within the next 2-5 business days. If you have any other questions or concerns please reach out to us using the following contact information:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Please don't hesitate to reach out if you have any other questions!
Best,
Warrior Made Team
Unauthorized subscription and collection of bills
I ordered the Keto Sweet Treats book and was informed that I only had to pay $7 for shipping. I received the book and there were no issues, however, I was sent other books and was charged about $34 when I never ordered any other books. I have not authorized any kind of subscription nor did I authorize any collection of bills from this company. I did not buy any more books other than the "free" book that I had to pay $7 shipping for.
I would like the amount charged to be refunded back to my bank account and whatever type of subscription I had to be canceled.
Hi ***,
Thank you for reaching out! It does look like one of our Support Coaches reached out to you and was able to resolve this and issued you a refund for the items that were mistakenly ordered. You will be seeing those refunds reflected on your statement within the next 2-5 business days. If you have any further questions or concerns please contact us using the following information:
Phone:***
Email: ***
Please let us know if there is anything else we can help you with!
Best,
Warrior Made Team
Look out when you're trying to cancel a membership! My husband signed up but when he wanted to cancelwell, I've been trying to call and email them since last week. What kind of business doesn't answer its phone or emails and doesn't return calls at least by the next business day? If I did that in my professional life I'd be fired!! Just an excuse to keep drafting our bank account.
Hi Valerie,
Thank for you reaching out! It looks like one of our agents contacted you directly on 10/29 and was able to resolve this issue for you. If you have any other questions or concerns please reach out to us using the information below:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Best,
Warrior Made Team
Warrior Made has charged me $39.95 on the 21st monthly since July. This is not authorized nor have I received any products or services.
Warrior made has been charging my credit card $39.95 on the 21st every month since July after ordering a free keto desserts book which was supposed to charge shipping only. I have not authorized these payments, nor have I received products or services for this monthly charge. I have tried contacting them with no success. I want these charges refunded in full and this unauthorized subscription canceled immediately.
Full refund of all charges and the unauthorized subscription canceled immediately.
Hi ***,
Thank you for reaching out to our team! It does look like one of our Support Coaches has reached out to you directly regarding your cancellation and refund as well as further necessary account details.
Your membership has been canceled and a refund has been processed! You will have no further charges :)
If you have further questions or concerns, please reach out to our support team using the contact information below:
Phone: ***
Email: ***
Thanks!
Warrior Made Support Team
The company is processing a payment every month for $39.95 which I did not approve or agree to . I have not received any response by phone or email .
I purchased two cookbooks on Feb7/2019 and processed a payment with PayPal for $12.95 and $ 4.95 . I did not authorize or agree to any other payments or services . On February 14/2019 Warrior Media processed a payment for $39.95 and they have done so every month since then on the 14th. I have tried to reach them by phone and have left numerous messages with no response and I have contacted them by email and have had no response. They have processed 9 unauthorized payments of $39.95 . This has to stop and I want the money refunded that they hav taken from me.
I am seeking a refund of $359.55 for the nine unauthorized payments they have processed from Feb14/2019 to October 14/2019.
Hi ***,
Thank you for reaching out! It looks like one of our agents was in contact with you via email on October 24th and was able to cancel your membership and issued you refunds on the same day. Those refunds should be reflected on your statement within the next day or so. If you have any other questions please reach out to us using the contact information below:
***
Best,
Warrior Made Team
I was charged $39.95 for a membership to get one cook book. Nothing was said about a membership fee. I would like it refunded to my American Express Bluebird card ASAP.
Hi Cindy,
Thank you for reaching out! I see that one of our agents was able to reach out to you to address this and issued you a refund for the $39.95 as well as cancelled you out of the membership. Your refund will be reflected in your account within the next 2-5 business days and there will be no new charges going forward. If you have any further questions please reach out using the information below:
Phone: (XXX)XXX-XXXX
Email: ***@warriormade.com
Best,
Warrior Made Support Team
I also have ordered some of their cookbooks and did not know of this $39.95 charge that I now see on my Discover bill for 9/21. I do not want any subscription, nor do I recall seeing anything about a subscription. Take my name off and please credit my account immediately! I had ordered one of their cookbooks last year and they did not automatically add you to any subscription, so I trusted this was the same this year. Shady dealings!!! Also I believe I may have been charged for a double book, on Sept 24 for another $6.95. Will not recommend nor buy from them again!!!
*** F
Hi Diane!
Thank you for reaching out to our team! It does look like your membership was canceled and the membership fee was refunded back to you on 9/30! Typically it takes about 2-3 business days for the refund to process and reflect back on your bank statement.
You will not have further charges :)
It looks like the charge that processed on September 24th was for the shipping and handling for our Keto Carbs book to have it shipped out to you! It does look like you had previously purchased that product, but had the payment refunded for the first one!
If you have not received your refund for your subscription services or need further assistance for any of the above, please don't hesitate to reach out to our team using the contact information below:
Phone: XXX-XXX-XXXX
Email: ***@warriormade.com
Thanks again!
Best,
Warrior Made Support Team