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Warrior Media

PO Box 1420, Santa Cruz, California, United States, 95060

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Warrior Media Reviews (%countItem)

I ordered a cookbook for $4.95 that the fine print said no further charges ever. I was charged $39.99 the next month. I could never get an answer on the company phone so I contacted my credit card company. They have been trying to get this charge reversed. Now, Sept. 16, 2019, 3 AM I got ANOTHER charge for $39.99 on my card. It seems neither American Express nor myself can cancel this subscription I did not sign up for.

Warrior Media Response • Oct 02, 2019

Hi Judith,

Thank you for reaching out regarding the order you had placed! When you placed an order for our Keto Carbs e-book you also received a 7 day trial to our premium membership services! After the trial it does become $39.95/month to continue with the premium membership.

I have canceled you out of your membership and refunded any membership fees that occurred!
You should see the refund for membership fees back on your bank statement in the next 2-3 business days!

You will have no further charges :)

If you have further questions or concerns, please don't hesitate to reach out and let us know by using the contact information below:

Phone: XXX-XXX-XXXX
Email: ***@warriormade.com

Thanks again!

Best,

Warrior Made Support Team

I too ordered the free keto sweets book paying just S&H charges, then ordered the free keto bread and pasta book and paying just S&H charges. It did include a 7day trial membership, and was clearly spelled out that you could cancel anytime in that 7day period or be charged the $39 monthly membership fee. I sent an email to one of the coaches that had emailed me asking her to please cancel my membership because I couldn't afford it right now and I have a good support system in place. She responded promptly and assured me that my membership would be cancelled and I would not be charged. I still continue to get emails offering different health products and encouragement. I can only speak for myself, but the only negative I can find with this company is they're extremely zealous in sending out emails of offers and encouragement, in which case I have the option to unsubscribe from their emails. Anyone purchasing anything online should always read all information, going all the way to the bottom of the page. There are many people out there trying to scam us and steal our money but I truly do not believe that is the case here. I am on my third week on a keto diet plan and the warrior made people have helped me stick with it. Thank you so much.

need unwanted subscription monthly charge removed and refunded to me ASAP

Desired Outcome

need unwanted subscription monthly charge removed and refunded to me ASAP

Warrior Media Response • Sep 24, 2019

Hi ***,

Thank you for reaching out to our team! It does look like you spoke with a member of our Support Team regarding having your membership canceled and it was taken care of :)

All charges that fall within our money back guarantee have been refunded back to you! If you need additional assistance or confirmation of refunds, we would love to help assist you further!

Please give us a call or send an email using the information below:

***
We look forward to hearing back from you soon!

Best,

Warrior Made Support Team

Recurring Unauthorized charges to my*** with no disclosure as to what the charges are for and how much.Several attempts made to speak to them
Warrior-made sent me an unsolicited email offering me a baking cookbook for $4.95 and shipping of $6.95 back in June of 2019. That was the only knowledge and extent of the purchase that I made. At time of checkout the order was pre-filled and they automatically, without my knowledge or consent, enrolled me in their membership for $1 which I had not requested nor was I informed of any monthly obligation or cost. I called the Company to inquire as to the membership and there was no response. I received the cookbook and received the*** statement in July. At that time I saw the unauthorized charge of $39.95 added to my*** and contacted the Warrior-made Company and was unable to speak to anyone as only a voicemail was set up. I left a message and called the*** company to dispute the charge. I had also requested the*** company not to allow any further charges from Warrior-made to be processed. I called Warrior-made again are received the same voicemail. In August, I received another card statement and a new charge for $39.95 for July was being billed. I called the*** company, for the bank, and asked them to cancel the card and issue a new one. They apologized for allowing another charge on the card and canceled the card. There was no descriptive explanation that I was being charged besides the baking cookbook, Nor did I request anything else. The charges for the two months of $39.95 are back on my statement and are now pending payment. I'm requesting both unauthorized charges of $39.95, or $79.90 total, refunded as I did not request their membership nor did I use any said benefits or services that may have been provided or were associated with the book purchase. This appears to be a deceptive and unfair business practice for the consumer. I am requesting your intervention in this consumer protection matter.

Desired Outcome

credit the 2 mos. unauthorized charges of $39.95 totaling $79.90

Warrior Media Response • Sep 11, 2019

Hi ***,

Thank you for reaching out to our team! I do apologize for any confusion regarding the charges on your account!

To help clarify-
When you upgraded your order to include the Keto Carbs ebook it included a 7 day trial to our premium membership services! Your trial is cancelable at any time by phone or email if you are not interested in continuing.

It does look like you were able to speak with one of our team members to ensure that your membership was canceled and charges refunded.

If there are further questions or concerns, we would love to help assist you further!

We can be reached using the contact information below:

***
Thanks again!

Best,

Warrior Made Support Team

The company debited my checking account in the amount of $39.95 without my knowledge. I have no way of contacting them to stop these charges.
Today I noticed Warrior Made had debited my checking account in the amount of $39.95 without my knowledge. I have no way of contacting them to stop these charges.

Desired Outcome

Refund and contact information

Warrior Media Response • Sep 11, 2019

Hi ***,

Thank you for reaching out to our team! We would be happy to help assist you!
It does look like there are a couple orders that had been placed both for our Keto Sweet Treats and our Keto Carbs books!

With the purchase of your Keto Carbs e-book, included as well was a 7 day trial to our premium membership services. Our membership services include access to 3 brand new works every week, a weekly meal plan and our support group!

I do apologize for any confusion regarding this! Your membership has been canceled and there has been a refund processed for charges.

Please go ahead and contact us using the information below so we can ensure that your account has been taken care of and there are no further questions or concerns.

***

Thanks again!

Best,

Warrior Made Support Team

I want un authorized charges to be removed my account in the amount of 39.99 and 29.99 on 26 August. If this year. 2019
On 1 July I ordered a free cookbook and paid the shipping of $4.95. I did not want any further services. But I was charged 29.99 and 39.99 for other services which I did not receive. They were an authorized charges. I want to remove my account.

Desired Outcome

I want any and all charges from your company of 29.99 and 39.99 removed from my account immediately for the month of July 2019 in August 2019

Warrior Media Response • Sep 11, 2019

Hi ***,

Thank you for reaching out to to our team regarding charges on your account! I do apologize for any confusion regarding these charges. It does look like you spoke to one of our team members- I see these charges were refunded back to you on August 29th!

If you have not received your refund, please reach out to our team using the contact information below so we can further help assist you!

Phone:***
Email: ***

Thanks again!

Best,

Warrior Made Support Team

Unauthorized payments keep being charged to my bank account.
This company is a scam, back in July I ordered a free cookbook which I had to pay shipping of $4.95. In addition I was charged and additional $29.95 on my card, I don't recall ordering anything else from their website. I now have a pending charge on 8/19/2019 of $39.95 from Warrior Made, this was not an authorized charge. I have emailed them several times and I haven't heard back from them. I want the unauthorized charges refunded and I want avoid any future changes from this company.

Desired Outcome

Refund unauthorized charges of $ 29.95 and the $39.95 and I want to avoid any future charges.

Warrior Media Response • Aug 21, 2019

Hi ***,

Thank you for reaching out to our team! It does look like in the order customization process you added on the Healthy Recipe Bundle ebook series to your order for $29.95! All of those recipes are available to download on your account.

We will go ahead and refund that charge for you! You should see that back on your bank statement in the next 2-3 business days.

Additionally, when you placed your order for the Keto Carbs book of breads and pasta recipes for $4.95 it included a 7 day trial to our membership services called our Warrior Made Tribe!

After the trial it does become $39.95/month to continue with the membership services. Our membership services will give you access to all of our premium content with workouts every Monday, Wednesday and Friday as well as a new meal plan every Sunday and access to our support group on Facebook!

I absolutely understand the confusion regarding the additional services, your membership has been canceled and the membership fees refunded back to you!

If you have additional questions please reach out to our team directly using the information below:

Phone: ***
Email: ***

Thanks!

Customer Response • Aug 22, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)
After filing a complaint with Revdex.com, the company replied to my emails, they have submitted a refund for all additional unauthorized charges made on my card.

Absolute scam! Charged for membership after cancelling. Fraud Alert! Not only did they charge me for 3 cookbooks when I only ordered one, but they charged me for a 39.99 membership I had cancelled within the 7 day policy.

Warrior Media Response • Aug 05, 2019

Hi Clarissa!

Thank you for reaching out to our team! It does look like there was a duplicate order placed for our cookbook. You are welcome to keep the extra book and we can still refund the extra shipping and handling charge. So sorry about that!

I do see here that your membership was canceled within your 7 day trial so you do not have any membership charges from our company. I would recommend reaching out to your bank to see where the charge came from!

I am going to go ahead and email you directly now to sort-out how you would like to proceed with the extra cookbook order and see if I can be of any further assistance in pointing you in the right direction of the company where the $39.99 charge might be coming from.

I look forward to chatting with you soon!

Best,

Warrior Made Support Team

Ordered a free cookbook, had to pay shipping. A 2nd debit of 39.95 hit my account not authorized.
On July 18th I ordered a FREE Keto cookbook, all I needed was to pay the shipping of 4.95. On July 25th there was a debit of 39.95 from Warrior Made. This was not an authorized debit. I have called them several times and left messages. I have emailed them numerous times, no response. Looking on BB website, it appears this happens to everyone who orders a FREE cookbook. I had to close my bank account out to avoid any future debits from thIs company. I want my refund and never want anything from these people again. They falsely advertise, then take your money with no way of getting in touch with them. You cannot speak to a representative when you call, you are forced to leave a voice message. This company is a scam!

Desired Outcome

I want a refund of my 39.95 and never hear from them again

Warrior Media Response • Jul 31, 2019

Hi ***,

Thank you for reaching out to our team! It does look like one of our Support Coaches was able to take care of your request on July 29th. You should see the refund post back to your bank statement this week :)

Your membership has been canceled and you will have no further charges.

To help clarify, when you upgraded your order to include the Keto Carbs e-book, included as well was a 7 day trial to our Warrior Made membership! After the trial, it does become $39.95/month to continue with the membership. Your trial and membership services are cancelable at any time by reaching out to our team by phone or email using the information below:

Phone: XXX-XXX-XXXX
Email: ***@warriormade.com

If there is anything further that we can help assist you with, please don't hesitate to reach out and let us know!

Best,

Warrior Made Support Team

Customer Response • Aug 01, 2019

I did hear from Warrior Media and I HAVE received my refund.

Thank you!

Regards

Trying to get in touch with them and that is proving difficult. Be careful with this company. Very Shady. They charged me thirty nine and change for something I didn't ask for. I order the cookbook and the sweet treats and eight days later I see a withdraw on my account. Be careful with these people.

Warrior Media Response • Jul 25, 2019

Hi Kristine!

Thank you for reaching out to our team! It does look like your request was handled today: July 25, 2019 and a refund was processed for your membership charge!

To help explain the charges further -
When you purchased the Keto Sweet Treats cookbook, it looks like you upgraded your order to receive our Keto Carbs e-book as well! Included in your order with the Keto Carbs ebook was a 7 day trial to our Warrior Made community membership! Our Warrior Made Community is our monthly subscription to our online community where you receive 3 new, scalable workouts each week, our 14-Day Diet guide, weekly meal plans, free entry to all of our Body Transformation challenges and access to our private Facebook community!

Your membership was canceled and there was a refund processed for the first monthly payment, you should see that back on your bank statement in the next 2-3 business days!

If there are further questions or concerns or if we can help assist you further, please don't hesitate to reach out to our team using the information below:

Phone: XXX-XXX-XXXX
Email: ***@warriormade.com

Thanks again!

Best,

Warrior Made Support Team

I ordered the book on deserts for Keto they offered at shipping only and paid that plus another $4,95 for another selection. Then I saw a charge that they automatically made for $1 for "Charity". Let that go as only $1. Today at 03:47 GMY they charged my Paypal another $39.95 for some unknown reason. Highly deceptive site I saw nothing about signing up for any other info, or anything EXTRA!!! And sent them an e-mail demanding a reversal and to stop pestering me!!! Garbage what they are doing!!!!

Warrior Media Response • Jul 16, 2019

Hi Greg!

Thank you for reaching out to our team! I would be more than happy to help assist you! It does look like you placed an order for our Keto Sweet Treats cookbook as well as upgraded your order to receive our Keto Carbs ebook. When you upgraded your order you also received a 7 day trial to our Warrior Made membership for $1

After the trial, it does become $39.95/month to continue with our membership! It is cancelable at any time.
I just went ahead and canceled your membership and refunded your first monthly charge back to you! You should see that back on your bank statement in the next 2-3 business days.

If there are further questions or concerns, please don't hesitate to reach out and let us know using the contact information below:

Phone: XXX-XXX-XXXX
Email: ***@warriormade.com

Thanks!

Warrior Made Support Team

I ordered 2 cookbooks for 6.95 & 4.95 & the next time I look at my credit card they charge me 39.95 for "other." When I called them-no answer EVER.
Cookbooks ordered thru internet on May 15, 2019.
Extra charges added May 23, 2019.
No answer to their *** number.
Sent email to ***@Warriormade.com no response

Desired Outcome

return the money charged on my credit card. Never bother me again. quit being dishonest

Warrior Media Response • Jun 20, 2019

Hi ***,

Thank you for reaching out to our team! It does look like your request was taken care of by one of our support coaches yesterday, June 19th!

To help clarify-
When you signed up to receive the Keto Carbs cookbook it included a 7 day trial to our Warrior Made Community! Our Warrior Made Community is our monthly subscription to our online community where you receive 3 new, scalable workouts each week, our 14-Day Diet guide, weekly meal plans, free entry to all of our Body Transformation challenges and access to our private Facebook community!

The free trial allows you to get a sense of the benefits of that membership and give you time to assess whether or not that would be a good fit for you. The membership charges were to begin after that free trial had ended.

It does look like your membership has been canceled and the charge refunded back to you! You should see that back on your bank statement in the next 2-3 business days.

If there are further questions or concerns, please reach out to our team at:
Email: ***@warriormade.com
Phone: ***

Thanks!

Unauthorized payments
I paid US$14.95 POSTAGE ON A FREE BOOK AND NOW I NOTICE THERE HAS BEEN us$39.95 taken from my account every month for the last 3 months-all I did was pay postage on a free book and now I have had this money taken from my paypal account .Being an aged pensioner I can't afford to be ripped off like this--especially seeing I have no idea of what the company offers and have received nothing for my payments totalling us$119.85

Desired Outcome

Full refund of US$119.85

Warrior Media Response • Jun 14, 2019

Hi there,

Thank you for reaching out to our team! When you signed up to receive the Keto Carbs cookbook it included a 7 day trial to our Warrior Made Community! Our Warrior Made Community is our monthly subscription to our online community where you receive 3 new, scalable workouts each week, our 14-Day Diet guide, weekly meal plans, free entry to all of our Body Transformation challenges and access to our private Facebook community!

The free trial allows you to get a sense of the benefits of that membership and give you time to assess whether or not that would be a good fit for you. The membership charges ($39.95/month) were to begin after that free trial had ended.

All three charges have been refunded back to you! You should see it reflect back on your bank statement in the next 2-3 business days :)

If you have further questions or concerns or if there is anything further that we can do to assist you, please don't hesitate to reach out directly using the information below:

Phone: ***
Email: ***@warriormade.com

Thanks!

Customer Response • Jun 17, 2019

Refund received--thanks for your help

Worse company I ever dealt with I ordered a cookbook about a year ago for $39.95 and they have been taking 39.95 out of my account every single month for a year. I call them at least once a month to tell them to stop taking money out of my account and I keep getting the answer machine telling me to leave a message and they will get back to me. Well it's been a year with them taking money out of my account and nobody has gotten back to me.

Warrior Media Response • Apr 29, 2019

Hi Debbie!

Thank you for reaching out! It does look like your cancelation request was processed by our support team on April 26th! When you upgraded your order it included a 7 day free trial to our Warrior Made membership! After the free trial it does become a monthly membership to continue. It is cancelable at any time by phone or email. We are available by phone Monday-Friday from 9 am to 4pm PST. If you are unable to get through to an available agent by phone, we do have a voicemail system set up for us to call back those that leave a message regarding questions or concerns! :)

If there are further questions regarding your account, please send us an email to ***@warriormade.com so we can help assist you further.

Thanks!

Warrior Made Support Team

I have been with Warriors Made since July 16, 2018 my 1st 6 week challenge, were I gave it a try at a time that I was looking for a way to lose some weight for an upcoming vacation event. I was so pleased with my progress that I became a member in August 2018 because I wanted to be part of this group where I have received nothing but the best in customer service and support. A company that is loyal and encouraging to it's members. They were willing to work with me in creating a payment plan since I couldn't pay all at once for the challenge at the beginning. This company is always looking to find the best for us, asking for our suggestions and input. I have nothing but the most respect for all the Warrior Made Coaches and for the Warrior Made Tribe who I feel close to almost like family. There may have a couple of times that I did not receive a response as fast as I thought that I should have, then I would remember that I am on the East coast and their office is on the West coast. But I have never had any problems with customer service not responding back. Warriors Made isn't just for workouts and diets with meal plans, but it there as our guide and support in our journey in transformation of a new lifestyle.

Warrior Media Response • Apr 08, 2019

Hi Debbie!

Thank you for your wonderful feedback regarding your experience with our program! We are so happy that we have had the opportunity to be a part of your health and wellness journey. It is the feedback and input from our members like yourself that continues to help us grow and facilitate the best programs possible. We are so looking forward to continuing this journey with you and we can't wait to see all that you will accomplish along the way!

Thank you again!

Best,

Warrior Made Team

I purchased a 6 week challenge online with a credit card last year, In that time I used the program lost weight and regained my ability to walk! I purchased 0-6 pak abs, upgraded to a year program and a cookbook over the phone using my credit card and I'm happy with all my purchases.

Warrior Media Response • Apr 08, 2019

Hi Jeanne,

Thank you for the feedback about your experience with Warrior Made! It has been incredible to watch your health journey and be with you for major milestones such as walking without your cane! We are excited to continue to work with you and be a part of the future milestones to come :)

Best,

Warrior Made Team

I know why most people are creating a bad rating here and it is because they did not read the fine print. All these promotions that Warrior Made has offered are "Trial". You need to read folks. I have been with Warrior Made since July of 2018. I knew going into this what to expect. But they are NOT like many of the other network of groups out there. Those companies are worse. I can't tell you how many I tried and got soaked into the whole bait and switch.

Warrior Made is not like that. They make it right. If you are unhappy, because you got into something that you were not expecting, they will refund your money or explain the trial and the benefit for continuing on with the program. If you wish to be removed they "make it right"

Yes, they are dealing with learning and growing pains but all start ups do. Grow too fast and you feel the struggle of perception. I like Warrior Made because they DON'T promote products, other than their own affiliations, and you don't get looped into daily emails of promoting other companies and nutritionists newsletters and emails. That is what I did not like about other companies.

I joined and continue with what I joined Warrior Made for, Body transformation and a lifestyle change. A PURPOSE. I get it and will be with them for life.

Warrior Media Response • Apr 08, 2019

Hi Ken,

Thank you for the open feedback regarding your time with Warrior Made! We appreciate the kind words regarding the work that our team has done. As one of our 6 Week Challenge winners, we very much value the feedback that you provide and we are thankful for your transparency about your experience in growing with our company.

It has been amazing to be a part of your health and wellness journey and watch all that you have accomplished by following our program, we are looking forward to continue to work with you :)

Best,

Warrior Made Team

I only have good things to say about this company. I have been a member here now for about 6 months. I've done numerous other programs but haven't found anything like what you get with Coach ***. Where else can you get beginner, moderate, advanced options of a workout three days a week and actually watch and do it along with him? I also love the fact that he's constantly telling you how to do the exercise the correct way so as not to hurt yourself. As someone that's had numerous surgeries on my back, shoulders and knees I admit I need the constant reminders. No matter what level of workout you choose he always gives you an easier and harder option of a move to challenge yourself or take it down a notch. The workouts at times can be somewhat repetitive but there's usually a reason and I promise you they work! I used to do aerobics for hours before and didn't see the results I saw here for a 20-30 min workout 3 days a week. I also love the fact that I don't have my entire living room filled with step boxes or hand weights anymore. All you use is your own body weight and a yoga mat. Calling them on the phone can be time consuming but the fact that you can reach out through messenger or Facebook has been a Godsend. I did one of their Challenges and the one on one communication I received from their coaches was unlike no other company I've ever worked with. I asked tons of questions and they got back to me every time!! They also do live Facebook calls with Coach *** and Chef Elsa to help with any questions about the workouts and the diet! The Facebook Group has been amazing. There you meet other people just like you with the same challenges and hurdles and it's awesome to be able to bounce your ideas and shortcomings off of them. We share awesome recipes and have become a real family. This company is exploding fast so yes, there will be some hiccups along the way... but they always make things right. Friends and family have all seen my results and know the success I've had and it's because of this awesome company. All this said, I'm proud to be a "Warrior" and will continue to sing their praises!

Warrior Media Response • Apr 08, 2019

Hi Diane,

Thank you for the phenomenal feedback about your experience following the Warrior Made program! We are so excited to have you in our Tribe and we are thrilled to hear how much you are enjoying the workouts, recipes and support of our Facebook community! It is because of feedback such as yours that we continue to strive to make the best content possible for our members!

We can't wait to continue to work with you and provide support as you continue through your health and wellness journey!

Thanks again!

Best,

Warrior Made Team

I first began following the free warrior made workouts in July 2018. I joined my first challenge in October to try out WarriorMade. The cost was very reasonable for 6 weeks of meal plans, exercises, support from the WarriorMade tribe, live calls and daily emails. I enjoyed my challenge experience so much I decided to join the WarriorMade team in November 2018. I felt I needed the encouragement and support from the WarriorMade team and tribe members. I just recently completed my second challenge and enjoyed every minute. I am continuing my weight loss/getting in shape journey with WarriorMade because it's such an AWESOME program!

Warrior Media Response • Apr 08, 2019

Hi Brandi,

Thank you for your feedback regarding your experience with our Warrior Made program! We are so happy to have members like yourself in our Tribe and participating in our program. It has been a joy to watch our Tribe flourish and all of our members reach some of their health and fitness goals!

We are excited to continue to work with you moving forward and being a part of your journey!

Thank you again for your feedback!

Best,

Warrior Made Team

I have been with Warrior Made for a year now. ***'s program is like none other. The staff are well informed and personable. I have spoken with several staff members over the course of this year. Each one is just as friendly and helpful as the next. They try to really listen to their clients' suggestions as well. They are great company and truly want to make a difference. I have learned so much this year and have a new outlook on what it means to live a healthy lifestyle. I'm proud to be part of the Warrior Made community.

Warrior Media Response • Apr 08, 2019

Hi Alida,

Thank you for the wonderful insight regarding your experience with the Warrior Made program! It has been incredible for our team to be a part of your health and wellness journey! You have provided great feedback as well that has helped us create the best programs and content possible.

We can't wait to continue to work with you and be a part of what you will continue to accomplish!

Best,

Warrior Made Team

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Address: PO Box 1420, Santa Cruz, California, United States, 95060

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