Company rep called to set up time to meetHe was on time and really took his time to do a very good jobAnd he was knowledgeable about it allLoved the result
PermaPlate Company is top rate in customer service and online claim filing system with outstanding telephone services supportThe online claim system was so efficient that I received a call from the detail custom shop within two days to schedule an appointment to repair the paint damage on the hood of my car
I bought a Nissan Rogue from AutoNation Nissan in November They sold me this Autonation Appearance & Windshield Protection as a policy that covers any problems I encounter with exterior or interior of my vehicle or windshield I called the number to file a claim on 6/25/At that time I was told to complete the form online and I would get a response within hours I did file after hanging up and got a conformation back from Siskin that the response would be within business days After weeks with no response, I called and at first the guy couldn't find my claim then he said I had to wait because I had just filed it on Wednesday the 25th I had to correct him because he was looking at July 25th not June 25th Then he said it was denied and they sent a letter in the mail He really didn't know what he was doing or apologize for his mistakesAs of today, July 22, I have received nothing from them thru mail or email or phone call This was not sold to me th
I paid $for a 7- year appearance protection warranty for my Lexus 300h I opened a claim with Permaplate on July 30, 2016, to repair a tear on the driver’s side leather doorPermaplate sent a technician to “recondition” the tear and the technician told me he could repair it, but it wouldn’t look goodPermaplate offered me a settlement of $and wrote: “Should you forgo the above offered settlement, you may request reconditioning work be performed by one of our preferred technicians However, we shall not be liable for any service performed by the technician and we will be unable to assist further should the repair be unsuccessful or the damage be determined as unrepairable.” The company Permaplate sent to do the repairs was very unprofessional I asked Permaplate for a second opinion, to replace the panel, or to refund the $I paid for the policy Permaplate referred me to a second technician who also told me they are unable to fix or guarantee the repair I hav
I received excellent service during my years of warranty for my Toyota Prius and was worth the investment due to my light colored seats that got dirty often
The business sold a warranty on their coating process for a new vehicle which turned out to be a very soft product which scratched off easilyThey refused to honor the terms of their warranty
Other than given wrong information from the dealership I bought my car fromI was so happy I bought the extra coverage!!! Having kids this is a MUST!!! My son left chocolate in my seat!!! Ugh!! Filed a claim online, scheduled an appointmentThe man came out and got the spots right out!! Happy Mom!!!
This was/is one of the best investment I made when I purchased my carHas a warranty of years which allows my car to continue to look the same way as when I drove it off the dealershipI will keep PermaPlate in mind when I purchase another vehicleThank you for you professionalism and top quality workmanship
This was/is one of the best investment I made when I purchased my carHas a warranty of years which allows my car to continue to look the same way as when I drove it off the dealershipI will keep PermaPlate in mind when I purchase another vehicleThank you for you professionalism and top quality workmanship
I am very impressed with the service provided by permanent plateMy car had tree sap all over it that wouldn't come off at the car wash which wanted $to detail it saying that was the only way to remove it I checked my permanent plate policy and found it covered tree sapThe service was provided in a very timely manner and took little time to fix the problem
My car had spots I was unable to get off inside and the outside was rough and not shiny even after washing it!!! Marc did an amazing job on my car! I'm so very happy it looks better then it did when I first bought my car!!
Excellent costumer service and technician did an out of this world great job
Company rep called to set up time to meetHe was on time and really took his time to do a very good jobAnd he was knowledgeable about it allLoved the result
Excellent service all around
PermaPlate Company is top rate in customer service and online claim filing system with outstanding telephone services supportThe online claim system was so efficient that I received a call from the detail custom shop within two days to schedule an appointment to repair the paint damage on the hood of my car
I bought a Nissan Rogue from AutoNation Nissan in November They sold me this Autonation Appearance & Windshield Protection as a policy that covers any problems I encounter with exterior or interior of my vehicle or windshield I called the number to file a claim on 6/25/At that time I was told to complete the form online and I would get a response within hours I did file after hanging up and got a conformation back from Siskin that the response would be within business days After weeks with no response, I called and at first the guy couldn't find my claim then he said I had to wait because I had just filed it on Wednesday the 25th I had to correct him because he was looking at July 25th not June 25th Then he said it was denied and they sent a letter in the mail He really didn't know what he was doing or apologize for his mistakesAs of today, July 22, I have received nothing from them thru mail or email or phone call This was not sold to me th
I paid $for a 7- year appearance protection warranty for my Lexus 300h I opened a claim with Permaplate on July 30, 2016, to repair a tear on the driver’s side leather doorPermaplate sent a technician to “recondition” the tear and the technician told me he could repair it, but it wouldn’t look goodPermaplate offered me a settlement of $and wrote: “Should you forgo the above offered settlement, you may request reconditioning work be performed by one of our preferred technicians However, we shall not be liable for any service performed by the technician and we will be unable to assist further should the repair be unsuccessful or the damage be determined as unrepairable.” The company Permaplate sent to do the repairs was very unprofessional I asked Permaplate for a second opinion, to replace the panel, or to refund the $I paid for the policy Permaplate referred me to a second technician who also told me they are unable to fix or guarantee the repair I hav
I received excellent service during my years of warranty for my Toyota Prius and was worth the investment due to my light colored seats that got dirty often
The business sold a warranty on their coating process for a new vehicle which turned out to be a very soft product which scratched off easilyThey refused to honor the terms of their warranty
Work was done well
Other than given wrong information from the dealership I bought my car fromI was so happy I bought the extra coverage!!! Having kids this is a MUST!!! My son left chocolate in my seat!!! Ugh!! Filed a claim online, scheduled an appointmentThe man came out and got the spots right out!! Happy Mom!!!
Great experienceCame to my office and repaired a whole in the seatLooks good as New! Customer service was easy and convenient with online forms
This was/is one of the best investment I made when I purchased my carHas a warranty of years which allows my car to continue to look the same way as when I drove it off the dealershipI will keep PermaPlate in mind when I purchase another vehicleThank you for you professionalism and top quality workmanship
Very efficient and work done in a timely manny rep was very courteous
Excellent customer service Rep showed up on time and took care of all issues in a timely manner Highly reccomend!
Excellent customer service and quick results
This was/is one of the best investment I made when I purchased my carHas a warranty of years which allows my car to continue to look the same way as when I drove it off the dealershipI will keep PermaPlate in mind when I purchase another vehicleThank you for you professionalism and top quality workmanship
I had a very good experience with this company
Great service and very efficient
I am very impressed with the service provided by permanent plateMy car had tree sap all over it that wouldn't come off at the car wash which wanted $to detail it saying that was the only way to remove it I checked my permanent plate policy and found it covered tree sapThe service was provided in a very timely manner and took little time to fix the problem
My car had spots I was unable to get off inside and the outside was rough and not shiny even after washing it!!! Marc did an amazing job on my car! I'm so very happy it looks better then it did when I first bought my car!!