I contacted Permaplate to clean our car of insects and tree sap as part of the warranty coverageThey initially denied my claim several times and required me to have my car detailed and then send the photos of the remaining sap and insectsDuring this time they claimed that the damage was not covered by warranty (it is covered)I have made this same claim several times prior for the exact same issues and did not have any problemsThough they eventually agreed to send someone out to clean the insects and sap off the car, so much time had passed that some of the insects and the sap pretty much burned into the paint do to the sun and heatIt seems to me that after a certain point (that is, after several claims) Permaplate will try to not honor the warrantyI bought a five year warranty and discovered after a bout two years of claims that it is not likely they will come out for any additional claims I may have in the future
I was extremely happy with the service I received from PermaPlate & would recommend getting this if you canCustomer Service great as well as the company that was sent out to do the workVery nice guy & explained ways to keep my car looking great for many yearsA very happy customer!
Online claim form was a breeze to completeResponse with claim fulfillment was sent within a dayLocal contractor contacted me on time and performed service beyond my expectationsYou'd never know there was damage before!
Permaplate is without a doubt the top of the line product on todays' market The service is above and beyond and the company that does the repair is the best
My experience was wonderful The tech was kind, patient, and knowledgeableI highly recommend it to anyone with leather
Company rep called to set up time to meetHe was on time and really took his time to do a very good jobAnd he was knowledgeable about it allLoved the result
Extremely impressed! I have filed two claims for service on my vehicle and both times were hassle free I am thankful to receive the service that I initially paid for when purchasing my vehicle! My truck still looks new like the day I bought it Thank you PermaPlate and Staf!
Purchased a Silverado in Oct 2015,I was sold a appearance package for dollarsThis package was offered by Perma Plate Contract #*** *** The coverage is for Paintguard,Fiberguard and LeatherguardAfter the first part of I started noticing the leather driver seat peelingUndernearth the peeling was a tear approxinch longI filed a claim with Perma Plate to set up an apptto get my seat repairedI was notified within days that The damage was not covered because the damage was on the seat when vehicle was purchasedSo why was I sold this policy if the contract is no good anywayI feel totally ripped off, And I hope no one is duped like this againSo Warning!!! Perma Plate is a sheister rip off type company that does not honor their commitments
I have the Appearance Protection warranty and the claim process was very smooth, quick and easy I understand that your experience is also highly dependent on the service done by the contractor, but PermaPlate streamlined everything, and also informatively answered any of my questions over the phone
I purchased a used car in and the dealer sold me this perma plate warrantyAnd they guaranteed the warranty for repairs on rips on chairs, damage cause by weather caused on the paint or any damageI asked if there were restrictionsThey said noI filed claims with them one for a rip on the driver side chair and the other for paint that is fading on passenger side panelOne I filed separate claims and I think I should of received different claim numbers and NO they replied back with one claim number for both so if I agreed to one but not the other and if I sign the claim would be closed On the chair they are offering $to repairOn the paint they said the following:Determination 2: Please note, the Paintguard contract exclusively covers damage to the treated exterior painted body panels caused by weather induced fading, oxidation, loss of gloss or surface rust caused by industrial fallout, as well as stains caused by bird droppings, insect, water spots, tree
The men were capable and interested in doing a great jobThey came on time and the results of my care inside and out were excellentWould buy this service with next car
PermaPlate did the jobs right, fast, convenient and easy to deal with
I contacted Permaplate to clean our car of insects and tree sap as part of the warranty coverageThey initially denied my claim several times and required me to have my car detailed and then send the photos of the remaining sap and insectsDuring this time they claimed that the damage was not covered by warranty (it is covered)I have made this same claim several times prior for the exact same issues and did not have any problemsThough they eventually agreed to send someone out to clean the insects and sap off the car, so much time had passed that some of the insects and the sap pretty much burned into the paint do to the sun and heatIt seems to me that after a certain point (that is, after several claims) Permaplate will try to not honor the warrantyI bought a five year warranty and discovered after a bout two years of claims that it is not likely they will come out for any additional claims I may have in the future
I was extremely happy with the service I received from PermaPlate & would recommend getting this if you canCustomer Service great as well as the company that was sent out to do the workVery nice guy & explained ways to keep my car looking great for many yearsA very happy customer!
Very well treated on my claim with the utmost courteous and professional service I have never dealt with a more honest warranty company !
Online claim form was a breeze to completeResponse with claim fulfillment was sent within a dayLocal contractor contacted me on time and performed service beyond my expectationsYou'd never know there was damage before!
Permaplate is without a doubt the top of the line product on todays' market The service is above and beyond and the company that does the repair is the best
My experience was wonderful The tech was kind, patient, and knowledgeableI highly recommend it to anyone with leather
Company rep called to set up time to meetHe was on time and really took his time to do a very good jobAnd he was knowledgeable about it allLoved the result
This is a wonderful company! I received excellent service and would definitely recommend them to family and friends!
Extremely impressed! I have filed two claims for service on my vehicle and both times were hassle free I am thankful to receive the service that I initially paid for when purchasing my vehicle! My truck still looks new like the day I bought it Thank you PermaPlate and Staf
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Purchased a Silverado in Oct 2015,I was sold a appearance package for dollarsThis package was offered by Perma Plate Contract #*** *** The coverage is for Paintguard,Fiberguard and LeatherguardAfter the first part of I started noticing the leather driver seat peelingUndernearth the peeling was a tear approxinch longI filed a claim with Perma Plate to set up an apptto get my seat repairedI was notified within days that The damage was not covered because the damage was on the seat when vehicle was purchasedSo why was I sold this policy if the contract is no good anywayI feel totally ripped off, And I hope no one is duped like this againSo Warning!!! Perma Plate is a sheister rip off type company that does not honor their commitments
BLS AUTO DETAIL in SANTA ROSA is fantastic with a fantastic TechBenjamin S
*I'm starting the New Year with a great looking truck
I have the Appearance Protection warranty and the claim process was very smooth, quick and easy I understand that your experience is also highly dependent on the service done by the contractor, but PermaPlate streamlined everything, and also informatively answered any of my questions over the phone
Robert the technician Permaplate sent out was very courteous and knowledgeableThe overall experience was quick and easy
Fast convenient and professional at my homeTech was on time and had everything he needed to correct problem
Fantastic customer service!!
I purchased a used car in and the dealer sold me this perma plate warrantyAnd they guaranteed the warranty for repairs on rips on chairs, damage cause by weather caused on the paint or any damageI asked if there were restrictionsThey said noI filed claims with them one for a rip on the driver side chair and the other for paint that is fading on passenger side panelOne I filed separate claims and I think I should of received different claim numbers and NO they replied back with one claim number for both so if I agreed to one but not the other and if I sign the claim would be closed On the chair they are offering $to repairOn the paint they said the following:Determination 2: Please note, the Paintguard contract exclusively covers damage to the treated exterior painted body panels caused by weather induced fading, oxidation, loss of gloss or surface rust caused by industrial fallout, as well as stains caused by bird droppings, insect, water spots, tree
I submitted a claim with ease online and was approved for claim in a timely fashion
Quick, efficient, no push back from company on my claim, stains from seats were removed
The men were capable and interested in doing a great jobThey came on time and the results of my care inside and out were excellentWould buy this service with next car
I had a very positive experience