Had problems with my a/c unit, called wood fin and problem was corrected in less than a half Very good on time serviceHad heating unit serviced by technician Ryan, who was absolutely wonderful taking his time to explain the maintenance process Keep up the good work Ryan!
After much research to select a kitchen faucet, Brendon @ Woodfin installed it on 4/18/ He arrived promptly as scheduled and was done in about one hourHe was courteous and efficient and and did the job that we, as homeowners, did not want to undertake Woodfin had installed our heat pump a couple of years ago and we have a maintenance agreement with them on that unit So, it was a no brainer to call them when we needed a plumber We have another project in a couple of months to replace toilets and once again plan to use Woodfin to complete the job
Woodfin was the first company to respond in my quest for a plumber to lay gas lines for my new fire pitTheir estimator was prompt in giving me a quoteTheir quote was $1000's below a local competitorTheir time out was only one week! The plumber [redacted] was prompt, professional and quick to complete the project! Thank you Woodfin!
Wooden provides best in class customer service, professionalism and Robert Awas no exception! He was very tidy, efficient and solved all of my issues in one visit!
Jaye provided a comprehensive assessment of our electrical system and provided a detailed report of his findings and recommendations for additional electrical work we would like in the future He also took the time to install a light fixture and corrected an issue with the box that was not originally installed very well when the house was built He showed us the issue and resolved it properly, committed to doing the job rightWill call on Jaye for future needs and would certainly recommend his services
[redacted] came and fixed a plunger in one of our bathrooms and did a great job What a nice and personable young manWoodfin is blessed to have someone with his attitude and personality
Woodfin's Whole Home Comfort Protection Plan is a good thing to haveThey inspect all you plumbing, electrical and HVAC systems, and if they find something wrong, they give you a repair estimate
Jesse H [redacted] works hard and efficiently on site, yet takes time to respond to the client's questions and suggestionsThe work was completed in a very professional manner and the work site was left cleanJesse appears to very much enjoy his work and those with whom he works
Woodfin came yesterday to do the annual check of our plumbing, electric, and HVAC units......Jaye is the electrician who checked our system - he was very prompt, thorough, and professional
Previously I had been a customer of a different companyHowever, the exceptional service I've received from Woodfin since signing up for their Home Protection Plan has completely converted meYesterday Jeremy Bstopped by my home to do a full service evaluation of my heating & cooling systemsHe was thorough, professional & very respectful as he offered suggestions for improving my home's HVAC usageI highly recommend Woodfin to any homeowner
[redacted] did an excellent job servicing my generator yesterday He was courteous, professional and accomplished the service in a timely manner Woodfin has a top notch employee in ***
The customer is correct that we did in fact reach out in order to do the annual maintenance for the upcoming season We often do this in an attempt to get ahead on maintenance when workload permits I agree with the customer that if they choose to not renew, then they should not be charged for the cost of the plan nor the cost of the tune up as we initiated the communication When we received the customers message, we credited the cost of the plan renewals and any finance charges This credit was logged in our system on 12/6/16, before this complaint was filed and as of that date they have a zero balance with us I apologize for the lack of proper communication in this matter as I would have preferred that we communicate the resolution directly with the customer
Woodfin Heating had Corbin come out and help me with my "old house" wiringHe couldn't have been more pleasant and helpfulAll that I need to have done was completed
Brandon was very polite and professionalHe did a very good job!
Had problems with my a/c unit, called wood fin and problem was corrected in less than a half Very good on time serviceHad heating unit serviced by technician Ryan, who was absolutely wonderful taking his time to explain the maintenance process Keep up the good work Ryan!
Chris was thorough
After much research to select a kitchen faucet, Brendon @ Woodfin installed it on 4/18/ He arrived promptly as scheduled and was done in about one hourHe was courteous and efficient and and did the job that we, as homeowners, did not want to undertake Woodfin had installed our heat pump a couple of years ago and we have a maintenance agreement with them on that unit So, it was a no brainer to call them when we needed a plumber We have another project in a couple of months to replace toilets and once again plan to use Woodfin to complete the job
Woodfin was the first company to respond in my quest for a plumber to lay gas lines for my new fire pitTheir estimator was prompt in giving me a quoteTheir quote was $1000's below a local competitorTheir time out was only one week! The plumber [redacted] was prompt, professional and quick to complete the project! Thank you Woodfin!
Steve Cknows his profession and practices it wellHe represents Woodfin well
Wooden provides best in class customer service, professionalism and Robert Awas no exception! He was very tidy, efficient and solved all of my issues in one visit!
Jaye provided a comprehensive assessment of our electrical system and provided a detailed report of his findings and recommendations for additional electrical work we would like in the future He also took the time to install a light fixture and corrected an issue with the box that was not originally installed very well when the house was built He showed us the issue and resolved it properly, committed to doing the job rightWill call on Jaye for future needs and would certainly recommend his services
[redacted] came and fixed a plunger in one of our bathrooms and did a great job What a nice and personable young manWoodfin is blessed to have someone with his attitude and personality
Jeff was great, very thorough, explained the problem, our options and fixed the problem
Woodfin's Whole Home Comfort Protection Plan is a good thing to haveThey inspect all you plumbing, electrical and HVAC systems, and if they find something wrong, they give you a repair estimate
Jesse H [redacted] works hard and efficiently on site, yet takes time to respond to the client's questions and suggestionsThe work was completed in a very professional manner and the work site was left cleanJesse appears to very much enjoy his work and those with whom he works
Woodfin came yesterday to do the annual check of our plumbing, electric, and HVAC units......Jaye is the electrician who checked our system - he was very prompt, thorough, and professional
Found problem in minutes that two other HVCA folks did not Fantastic service!
Previously I had been a customer of a different companyHowever, the exceptional service I've received from Woodfin since signing up for their Home Protection Plan has completely converted meYesterday Jeremy Bstopped by my home to do a full service evaluation of my heating & cooling systemsHe was thorough, professional & very respectful as he offered suggestions for improving my home's HVAC usageI highly recommend Woodfin to any homeowner
[redacted] did an excellent job servicing my generator yesterday He was courteous, professional and accomplished the service in a timely manner Woodfin has a top notch employee in ***
The customer is correct that we did in fact reach out in order to do the annual maintenance for the upcoming season We often do this in an attempt to get ahead on maintenance when workload permits I agree with the customer that if they choose to not renew, then they should not be charged for the cost of the plan nor the cost of the tune up as we initiated the communication When we received the customers message, we credited the cost of the plan renewals and any finance charges This credit was logged in our system on 12/6/16, before this complaint was filed and as of that date they have a zero balance with us I apologize for the lack of proper communication in this matter as I would have preferred that we communicate the resolution directly with the customer
Patrick is very knowledgeable and helpfulAlways goes beyond the call of duty to make us feel comfortable and know that everything is going to work out
Woodfin Heating had Corbin come out and help me with my "old house" wiringHe couldn't have been more pleasant and helpfulAll that I need to have done was completed
Chris did a good job cleaning my boiler