Z57 Inc Reviews (183)
Review: I signed an agreement and on the same day cancelled service. According to their terms of agreement, you have 3 days to cancel by calling (866) 412-3343. I called February 18th and spoke with [redacted] who transferred me to [redacted] who then transferred me to someone else but I was disconnected. I called back and got [redacted] who again tried to transfer me and got disconnected. On the same day, I sent a text message and email to the sales person, [redacted]. On February 24th, I received an email from [redacted] following up on support set up and I emailed her back that I had canceled my service agreement. I called [redacted] again and was transferred to [redacted] who sent me an email to attach the text conversations and email for review. The salesperson and customer service department are claiming that I had to speak with the salesperson directly, which is not what the terms of service indicate.Desired Settlement: Full refund and cancellation of annual contract as indicated in my request
Review: I purchased the Z57 Facebook IDX real estate website in Sept 2013. It took 6 month's going back and forth to get the system they offer working. They changed IDX vendors 4 or 5 month's after taking their service they said the new vendor will work and it did. Regardless, I was billed for it every month. Every other month following the functioning site, I would receive a sales call from Z57 trying to promote another product to me. I would say I'm not interested in buying anything else unless they would credit me for the month's of service I paid for, but did not receive. The sales rep would promise they would handle it and I never got a call back. This happened every other month for a year. When my credit card changed numbers the end of last year, Z57 called asking for the new number. I refused to give them the new number and said to cancel the monthly service. We are now entering the 3rd month and the bill continues to climb. Each contact to straighten it out has ended with someone is going to call back. The only calls, emails and letters is from the billing department, demanding payment.Desired Settlement: Cancel service, remove the balance and never contact me again.
Review: I was in a no- contract service, both myself and my assistant called to cancel the service over a month ago, and we were given the runaround and told they don't accept phone cancellations. I was advised today that they've been billing me this whole time, emailed to remind them I had canceled, and was told that they do not accept email cancellations, only phone cancellations. So I called in once again to cancel, and again they gave me the runaround, were argumentative, and would not honor my request to cancel. They have not threatened to send me to collections and report to my credit report. In the research I did online, this is apparently a common practice of theirs and a common experience of their customers.Desired Settlement: Simply cancel my account and the erroneous "debt" as of November 1st when I called in; I will pay the prorated difference for what I truly owe prior to that date.
Z57 Inc Rating
Description: Internet Marketing Services, Web Design, Consultants - Social Media, Online Social Media/Networking, Real Estate Services, Advertising - Internet
Address: 10045 Mesa Rim Rd, San Diego, California, United States, 92121
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