A E A Credit Union
...I received a newly formatted letter saying I had to respond and I owed them $400. I called Keypoint again. They apologized and I was told that they would correct it. I was to expect a confirmation letter in a few weeks. I began traveling for the holidays. Upon returning home I received a bill where I was being charged an additional $100. I called Keypoint and was told that Ernie (XXX-XXX-XXXX) would call me back. After a week of phone tag and [redacted] not answering when I called him I called...
