R & D Heating & A/C, Inc.
...12/3/2013, a technician came out, told us that the filter needed to be replaced, charged $99 and we immediately replaced the filter, however, the same problem happened- the heat pump stopped working.
* Jan 6, 2014, I called again (after the holidays) and was told by the GM (not a technician) that the problem was with the thermostat.
* That same day (1/6/2014), I signed up for a new Preventative Maintenance Program which cost $160 and was told that the $99 for the 12/3/13 service call would be...