Search results: holidays

• Ashley Furniture Homestores

  ...estimated arrival Dec 8th. Delivery set up for Thursday Dec 17 (had to pay extra to deliver to my area). They called said they don't deliver to my area on that day, rescheduled for Saturday Dec 26. Came back early from visiting family for the holidays to receive the delivery, sat at home half the morning waiting for a call to inform me in what 3 hr time frame they would arrive. Finally at around 12 I called and got no answer. Called the store and was told" delivery department is closed today"...

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  Company rating 

  1809
• Zan's Refuse Services

  This company is very uncooperative. I leave the guys treats on holidays and am repaid by not having my trash picked up the next week - this has happened twice and I've had their service for less than a year. I called the company they said they'd pickup within 2 days. My trash sat on the street both times for a week until my next scheduled pickup day. The girls answering the phone give a standard response and offer no real help. You cannot get through to the owner - one gentleman had me in tears with the way he talked to me on the phone. I do not recommend this business.

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  Company rating 

  49
• Window World of Richmond

  ...he had no problem advising us of how dissatisfied his boss was for his prior customer service involving the check. Window World should change the advertisement to take your money and get to you when we feel like it. The Revdex.com Accreditation is only used to get customers hooked. Business Response: Revdex.com spoke with the business. This installation has since been finished and completed correctly for this customer. Delays were caused by issues with the factory around the holidays.

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  Company rating 

  192
• Window World of Richmond

  Review: Started with a call in Nov. about a window that has fogged up. I was told that they would start the process of the window replacement. With the holidays, I did not bother or worry about the issue until Jan. I did not hear from Window World through Jan. I contacted Window World again in Jan., and was told yet again that a window sash will be ordered and will be contacted when it reaches the warehouse...didn't happen. So, I cantacted Window World again in Feb., asking about the window...

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  Company rating 

  192
• Ace Septic Service

  Hello, We called ACE and they were very quick to respond and help us out even though it was the holidays and New Years Eve day. They resolved our problem in a friendly, professional way and saved us from some costly expenses another company had recommended. Thank you ACE and your wonderful team. Highly recommend to just make them your first and only call!

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  Company rating 

  3
• Delivery Agent, Inc

  ...shipping from our warehouse in 4-8 weeks. The delay is due to the band being on tour, which makes the logistics of getting those signed difficult. I'm sorry that someone incorrectly gave you a ship date, as they were advertised to ship "after the holidays" on [redacted]. I went ahead a refunded you $10.70 for shipping due to the delay. I had the client push your signature's to the front of the line so that it can be shipped out as fast as possible. If you would like a full refund then please...

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  Company rating 

  95
• Taylor Construction Services Heating & Air Conditioning, Inc.

  ...stated that we wanted the 13 Seer heat pump. Taylors heating installed the 15 Seer heat pump without our knowledge. [redacted]'s Electrician cut a big hole in my ceiling, and they left my house in that condition over the Christmas and New Year Holidays. [redacted] said that I was responsible for the repairs to my ceiling because I told the electrician to cut the hole. Neither did my wife, or I tell this man to cut a hole in our ceiling. it was more convenient for him not having to bend down...

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  Company rating 

  36
• Dannex Construction

  ...concrete .Please ensure you are talking the proper measure to prevent that nobody will walk on the concrete.We are trying to eliminate the last time scenarios .We are not responsible of any damages occurring after working hours.Thank you and Happy Holidays. Consumer Response: [A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.] I have reviewed the offer made by the business in reference to complaint...

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  Company rating 

  3
• GreenShield Pest Control LLC

  ...was very rude and told me we had to provide a 30 day notice before we could cancel our contract. I told her that was fine but to please reschedule our upcoming service on the 22nd of November to a later date, because we were leaving town for the holidays. We had no further contact with the company till the 3rd of December, when they showed up unannounced to treat the outside of our home. I called back to request service on the inside of the house and the service was performed on the 4th of...

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  Company rating 

  36
• Cavalier Roofing Services, Inc

  ...the work is complete and fixed and payment is paid in full. Business Response: I am in receipt of your letter to me regarding the complaint no. [redacted]In response, Mrs. [redacted] complained that the job was not done by 31 Dec: 2015.We had 2 holidays and also steady rain for 9 days. It was impossible. She alsocomplained to me several times on the 10th when I met her that I did not tear the old roof off but put the new shingles on top of the old roof- This was not thecase. Explained to her...

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  Company rating 

  10
• Excel Painting & Home Repair

  ...would get back with us. We told him we understood and we would just like to get a date scheduled when we could, to check things off the to-do list. After more emails from our end, he got back with us with only one date (now a month later, near the holidays) but we had plans out of town. We never heard from him again. It's been months now. Really disappointed. We thought this could have been the business we could count on for home repairs, but they've only gotten more disappointing with time.

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  Company rating 

  3
• Computer Upgrade King, LLC

  ...preface by apologizing for some of the issues she experienced with our company. I also wish to add that in the original claim by Mrs. [redacted] describing the excessive time it took to resolve her issues, that we do not work on weekends or Federal Holidays as stated on our site and policies and neither does UPS, so it prevents us from shipping items other than Monday-Friday. Therefore, several of the timeframes where we were took time to respond were over the weekend. We request that all...

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  Company rating 

  27
• Dominion Products and Services, Inc.

  ...p.m. This is what we have been paying them for monthly for well over 10 years! The website also states, “What if I have a water heater emergency in the middle of the night? No problem! We're available 24 hours a day, 7 days a week - including holidays and weekends. Your call will be answered by a trained representative, not an answering machine. A Dominion Products and Services approved plumber will promptly be dispatched and can contact you within one hour of your initial call and...

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  Company rating 

  60
• Access Mobility Equipment, LLC

  ...and repair visits with Mr. [redacted] at his residence. Our communication has been constant and consistent throughout the process. We did not make contact with Mr. [redacted] last week because we were closed during the Christmas and New Years holidays.[redacted] is the manufacturer of the lifts and ultimately parts warranties are subject to the approval and shipping of [redacted]. [redacted] has already replaced the folding rail in question once on the lower lift that is primarily in question...

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  Company rating 

  105
• Signature Productions

  ...called and was told that it would be delivered the next morning 12/22/15 . I called that evening and they told me that it would be delivered in 5 to 7 business days. In the mean time I had it filled and electric work done, I was out of town for the Holidays and without a cover it collected leaves dirt and other debris. I still do not have my cover 1/14/16.Desired Settlement: I would like a new spa with a cover and have them pay my bill for an electrician to hook it back up and pay for the...

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  Company rating 

  201
• Merchants Hope Memorial Gardens

  ...the approval is received. We called to follow up and get a shipping date on 11/28/15. They stated that they never received the approval. It was re-faxed that day!- The granite company closes for several weeks during December and January, due to the holidays. A follow up call was made on 1/20/16. The company again stated that they did not have the approval! I re-faxed it for the third time. I called to verify it was received and it was.- 2/12/15 - I spoke with a representative at the granite...

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  Company rating 

  12
• Cars For Grabs LLC

  ...for them and say they have nothing to do with the fact the car failed when re inspected ? they hired Fsa and they sold me the car with the inspection sticker in the window ? this has been an awful experience for my entire family all threw the holidays ....Desired Settlement: I think that between cars for grabs and fsa muffler they should pay the cost of these repairs $1850.00 since that is what it cost me to make the car safe ... Business Response: Dear Representative of Revdex.comThis is in...

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  Company rating 

  7
• Kitchen Cabinet Factory Outlet

  Review: I purchased a pantry cabinet from them on dec. 9th paid half the cost and was told it would take 4 weeks. I called the 1st week of january and was told it would'nt be in until the 23rd ,ok why so long I was told the factory closings for the holidays, ok so I call on the 23rd and it is in I go to pick itup and pay the balance and asked if I could have something off for the long wait they said no,ok I bring it home un pack it there is only 1 shelf in the top half.So I call and inquire...

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  Company rating 

  1
• Heritage House Suites

  ...resident at that location, but the two-bedroom on [redacted]. is available. Although the website states that the weekly rate for this rental ([redacted].) is $390.00, after showing interest in renting the place for our stay in Pennsylvania for the holidays, it was indicated that the price is now $600 because of the holidays. My fiance and I feel like we are being swindled.No where on their website does it indicate that rates may vary with regard to the holiday and they clearly indicate that it...

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  Company rating 

  1
• Furniture Solutions Outlet, LLC

  ...November 23, 2014. At that time they told us it would be appropriately 3-7 weeks for us to receive our chair. We paid off our account in full on January 25, 2015 with them saying that it should only be another week or so for it to come but with the holidays things got behind. We were annoyed but tried to give the benefit of the doubt. We were out of town last weekend (what would have been 14 weeks after placing our order) when they called to say they had our chair and would deliver it that day...

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  Company rating 

  15

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