P.J. Fitzpatrick, Inc.

I just had a minor repair done on some outside trimKevin D was the technician and he was prompt, polite and just very nice He did the job quickly with parts in his truckA great job all around

Kevin showed up on time, provided options and his recommendations, and completed the work in a timely and professional manner While on site, I asked him to look at another issue and he addressed that too in the same appointment
Would definitely recommend him and I personally would use him again

Today started out "not so good" I needed a repair for loose siding after recent strong winds Most business don't like small jobs but luckily I remembered my recent coupon mailings and there it was PJ Fitzpatrick Just like the coupon said call before 10AM and we can often see you the same day Patrick MCame out , saw what needed to be done and mission accomplished He was my hero Thank you Patrick M you made my day a whole lot brighter
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Joe P came to my house and did an excellent job fixing siding on the second floor of our homeHe was on time, very nice, and did the job in a timely mannerOverall great service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

Excellent jobs done by all involved in our patio door installation
Eric, the installer, was top notch

The technician was very nice and professional I was very pleased with the work and would choose PJ Fitzpatrick for any future home repairs that I might have

It was really refreshing to see a young guy work so hard and be diligent in his job
He came out to my house on two different occasions and both times, he was on time, considerate and did a fantastic job

Patrick Mwas very professional and helpful in suggesting a solution for our problem

P.JFitzpatrick is fortunate to have Brad Cas an employeeI recently had a window repaired (the 1st of 2) and Brad was the consummate professionalHe was extremely considerate of the customer and the home throughout the repairI hate to admit it, but he may have left my home cleaner than it was when he arrived as he thoroughly vacuumed the area and cleaned the new window inside and outOne may sometimes shop around to get the cheapest estimate, but with the quality of work that Brad demonstrated I will have PJFitzpatrick on my speed dial for future home repairs and installation work going forwardYou get what you pay for and in this case it was a good thingKudos to Brad C.!

Service technician was on-site, friendly, explained clearly the fees No Surprises Completed work in timely manner Will recommend

This is only the second time we have used PJFitzpatrickVery satisfied both timesTechnician was on time, efficient, nicely dressed, prompt, courteous you could not ask for moreWould we use them again? YES!

very helpful in solving the problem,recommended further work if the issue of the roof leaking continued

The company has always been reliable with the any job they have done for meI've had my windows and roof repairedFrom customer service Tonya to the technician that came out to make the repairs Brad CBoth were courteous and very professionalThe cost was in my budgetFitzpatrick Co is the best! I would recommend the company to anybody for the best service ever! I thank you Brad for doing a great job!!

job done in a very professional manner, was well pleased with the efficiency and speed of the repairwould highly recommend if asked

Called to get estimate to repair siding Customer Service Rep got me an appointment within an hour Robert Awas repair person who came to my house Robert Areviewed the problem, gave me an estimate and I gave authorization to due repair Robert A was very professional and completed the job without any issues If I were to have any future home repair problems I would call this company again and ask for Robert A

We have used PJ before and certainly would give them our full recomendation Steve our service tech was extremely helpful in handling our problem (we had several sections of loose siding due to high winds)The PJ employees we have dealt with have been very knowledgeable and helpful

The repair technician was honest, courteous, and professional I highly recommend this company for anyone looking for services they provide

To Whom It May Concern, I have attached the invoices regarding this account for the RevDex.com to reviewOrdinarily, even if the issue is not our fault, we tend to
air on the side of the customer in these mattersThat said, you’ll see that
before performing the repair on
6/19/we noted that the siding was damaged
The siding was documented as broken, and we even outlined options for
replacement before we did any workThe customer agreed to the window repair,
which we performed, and then paid with $in cash and a $checkThe
customer signed off that they were satisfied with that repairThe $check failed to process due to insufficient fundsLater, when the customer
called regarding the siding concern, we agreed to come out as a courtesy to
assess the siding situation and see what could be done about itThis was
partially agreed to in order to collect payment as wellThe window of arrival
for our technician was 1pm-4pm on 7/10/Customer called and thought the
window was 1pm-3pm, and they left their home before our technician could
arriveHe also hung up the phone before anyone was able to reschedule the
appointmentAs such we cannot agree to the customer’s request to dismiss the $owed
in addition to compensation for damagesWe may be amenable to coming to an
arrangement regarding the siding as a courtesy, but that would be after we are
paid the $outstandingSincerely, *** ** *** *** Customer Experience

great to work with, did great job