Vanguard Group Of Investment Companies

February 19, 2015Dear *** ***:I am writing on Vanguard’s behalf in response to your request for information concerning complaint #***The complaint concerns a distribution request from a retirement plan accountFor your reference, I have enclosed a copy of the
complaint as Exhibit A.Please note, Vanguard has responded directly to the complainant regarding this issue and the matter is now resolvedIf you have additional questions, or if I can be of any further assistance, please contact me at ###-###-####Sincerely,Alexa H

No I have not received my check

April 13, 2017Dear *** ***:I am writing on behalf of Vanguard Marketing Corporation (“Vanguard') in response to your letter dated April 6, 2017, regarding a complaint from *** *** ***For your reference, I have enclosed a copy of your letter as Exhibit A.Vanguard has been in contact with
*** *** and will respond to him directly in writing toresolve this matterIf you have additional questions, or if I can be of any further assistance, feel free to contact me directly. Sincerely,Stacey M*** Vanguard Compliance Department

December 1, 2015Dear *** ***:I am writing on behalf of The Vanguard Group, Inc(“Vanguard') in response to your email dated November 20, 2015, regarding a complaint from *** *** ***His complaint concerns a request to establish a Vanguard Inherited IRAFor your reference, I have
enclosed a copy of your letter as Exhibit A.Vanguard mailed a response directly to *** *** and considers the matter closedIf you have additional questions, or if I can be of any further assistance, please contact me directly.Sincerely,Marianne M***ManagerVanguard Compliance Department

October 7, 2016Dear *** ***:I am writing on Vanguard's behalf in response to your request for information concerning complaint ID ***The complaint concerns withdrawal options for an employer-sponsored retirement plan accountFor your reference, I have enclosed a copy of the complaint as
Exhibit A.Vanguard will be responding directly to the complainant regarding this issue, and we consider the matter closedIf you have additional questions, or if I can be of any further assistance, please contact me at ###-###-####.Sincerely, Jason M*** Vanguard Compliance Department

***@vanguard.com9:AM (minutes ago)to me Good morning, *** *** We received your letter regarding a complaint from *** *** (ID ***) The complaint concerns an account that her deceased father allegedly had at VanguardWe are unable to
research this complaint because she did not provide her father's account information Please follow up with her and obtain this information, please forward it to us She will need to provide his legal name, address, and preferably an account number Thank you. Marianne M*** ManagerVanguard Compliance Department###-###-####

January 15, 2016Dear *** ***:
I am writing on behalf of The Vanguard Group, Inc(“Vanguard') in response to your email received on January 4, 2016, regarding a complaint from *** *** ***Her
complaint concerns a request to rollover her 403(b)(7) to another financial institutionFor your reference, I have enclosed a copy of your letter as Exhibit A.Vanguard has responded directly to *** *** and considers the matter closedIf you have additional questions, or if I can be of any further assistance, please contact me directlySincerely,
Marianne MManager Vanguard Compliance Department

April 10, Dear ***:I am writing on Vanguard’s behalf in response to your request for information concerning complaint # ***,The complaint concerns the fees that are assessed on a retirement plan account and a distribution requestFor your reference, I have
enclosed a copy of the complaint as Exhibit A.Please note, Vanguard is responding directly to the complainant regarding this issueIf you have additional questions, or if I can be of any further assistance, please contact me at ###-###-####.Sincerely,

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

February 28, 2017Dear *** ***:I am writing on Vanguard's behalf in response to your request for information concerning complaint ID ***The complaint concerns a distribution request from an employer-sponsored retirement plan accountFor your reference, I have enclosed a copy of the
complaint as Exhibit A. Vanguard will be responding directly to the complainant regarding this issue, and we consider the matter closedIf you have additional questions, or if I can be of any further assistance, please contact me at ***. Sincerely, Jason M.Vanguard Compliance Department

April 24, 2017 Dear *** ***: I am writing on behalf of Vanguard Marketing Corporation (“Vanguard') in response to your letter dated April 17, 2017, regarding a complaint from *** *** ***For your reference, I have enclosed a copy of your letter as Exhibit A. Vanguard has
mailed a response directly to *** *** and considers the matter resolvedIf youhave additional questions, or if I can be of any further assistance, feel free to contact me directly. Sincerely,Stacey MCompliance AnalystVanguard Compliance

January 11, 2016Dear *** ***:I am writing on Vanguard's behalf in response to your request for information concerning complaint ID ***The complaint is in regard to an employer-sponsored retirement plan accountFor your reference, I have enclosed a copy of the complaint as Exhibit A.A representative has attempted to contact the complainant directly and we have provided direct contact information to the complainant in order to resolve the matterIf you have additionalquestions, or if I can be of any further assistance, please contact me at ###-###-####.Sincerely,Thank you,Alexa H***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

February 19, 2016Dear *** ***:I am writing on Vanguard's behalf in response to your request for information concerning complaint # ** ***.The complaint concerns a request to roll over an employer-sponsored retirement plan account to an Individual Retirement Account (IRA)For your reference,
I have enclosed a copy of the complaint as Exhibit A.Please note, Vanguard has responded directly to the complainant regarding this issue and we consider the matter closedIf you have additional questions, or if I can be of any further assistance, please contact me at ###-###-####.Sincerely,Alexa H.Manager Compliance DepartmentEnclosure

October 2, 2017Dear *** ***:I am writing on Vanguard's behalf in response to your request for additional information concerning complaint ID ***The complaint concerns a distribution request from an employer-sponsored retirement plan accountFor your reference, I have enclosed a copy of the complaint as Exhibit A.Vanguard will again be responding directly to the complainant regarding this issue, and We consider the matter closedIf you have additional questions, or if I can be of any further assistance, please contact me at ***.Sincerely,Jason MVanguard Compliance Department

March 24, 2015Dear *** ***:
I am writing on Vanguard’s behalf in response to your request for information concerning complaint #***.The complaint concerns a distribution request from a retirement plan accountFor your reference, I have enclosed a copy of the complaint as
Exhibit A.Please note, Vanguard has responded directly to the complainant regarding this issue and the matter is closedIf you have additional questions, or if I can be of any further assistance, please contact me at ###-###-####,
Sincerely,
Alexa HManager Compliance Department

I am writing on behalf of The Vanguard Group, Inc. (“Vanguard') in response to your request for information concerning a complaint from Ms. [redacted]. The complaint concerns a freeze placed on Ms. [redacted] accounts. For your reference, I have enclosed a copy of yourletter as Exhibit...

A.Vanguard will respond directly to Ms. [redacted] regarding this issue. If you have additional questions, or if I can be of any further assistance, please contact me at ###-###-####,Sincerely,

Complaint: [redacted]
I am rejecting this response because:FIVE of the SIX pages are just cover fax pages,And one of the faxes has THREE lines where Vanguard says they resolved all my issues.No proof, no details NOTHINGI am still getting paper mail on one of my account although they have tried repeatedly to set me to online and email statements
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear [redacted]:
Vanguard recently received an inquiry from the Revdex.com regarding your request for Vanguard to discontinue sending e-mails to you.
I have reviewed the matter and it is my understanding that Vanguard's records were updated on October 22, 2014, to...

discontinue all forms of direct marketing to you.