1800Accountant

Review: I ordered LLC registration service for my company. I spoke and also communicated via email with [redacted] on April [redacted], 2015. LLC registration for State of Massachusetts was ordered and I was told that I should receive registration paper work by Monday, May [redacted], 2015 latest. I paid expedited fee for which I have electronic receipt. Since then I have not received any paper work of LLC registration and each time I e-mail to [redacted] of 1-800-Accountant, he tells me that their Lawyers have back log and it will be done immediately. I came across an FTC document that in 2013 FTC sued them for similar practices. Had I known this before hand I would not have dealt with 1-800-Accountant. Regardless, their action is affecting my business plan. I am attaching copies of email with [redacted] of 1-800-Accountant.

From: [redacted]

To: [redacted]

Sent: Friday, May *, 2015 8:09 AM

Subject: Re: 1800accountant.com

Dear [redacted]

No paper work even now. Let me be clear. 1800 Accountants has the WORST service. I will definitely not recommend it to any one and also stay away from it in the future.

Also note, if I received no proof that paper work had been filed, I will proceed with a STOP Payment and also a report to Revdex.com. Backlog of Lawyers is not my concern. I paid for electronic filling and your office had been sitting on the paper work since more than a week.

Please provide proof TODAY that paper had been filed with State of Massachusetts otherwise I will proceed with STOP PAYMENT and a report to Revdex.com for not providing service for which I paid.

Regards

From: [redacted]

To: [redacted]

Sent: Wednesday, May *, 2015 12:02 PM

Subject: Re: 1800accountant.com

Thanks [redacted],

Also please make sure following is in the Operating Agreement, as I mentioned previously

"Also make sure on that on the Operating Agreement it is mentioned that only majority owner which 3 people holding 70% has voting right. Renaming members has no voting right or majority owners can make decision uninimously without minority stake owners.

"

Regards

From: [redacted]

To: [redacted]

Sent: Wednesday, May *, 2015 11:59 AM

Subject: Re: 1800accountant.com

I do have your EIN in your profile already. My sincere apologies about the delay. Don't feel as if we are not working for you because the documents have been submitted. The final examining attorney with the state needs to approve the articles then they will register the business. Typically this takes less than 48 hours for them to do but, on occasion they may be backed up. I made the processors aware and they are getting this completed ASAP.

On Wed, May *, 2015 at 11:26 AM, [redacted] wrote:

Hello [redacted],

Still no response or paper work. I called the State of Massachusetts office. They could not find any record and told me that it takes only 24 hours to receive response if electronic filling was REALLY DONE.

I am very disappointed at 1800Accountants service. This matter should resolve TODAY please.

I can be reached after 2:00 PM by phone if needed.

Regards

From: [redacted]

To: [redacted] <>; [redacted] <>

Sent: Tuesday, May *, 2015 5:33 PM

Subject: Re: 1800accountant.com

Still nothing from Mass. State. This is kind of strange that it takes more than 5 days. I know people who filed electronically and received papers from Mass. State in e-mail within 24 hours. If takes that long then what is the use of filling electronically. Also I received no IRS EIN number. No Operating Agreement papers from 1800 Accountant yet? Also make sure on that on the Operating Agreement it is mentioned that only majority owner which 3 people holding 70% has voting right. Renaming members has no voting right or majority owners can make decision uninimously without minority stake owners.

I expect papers sooner from your end.

Regards

From: [redacted]

To: [redacted]

Sent: Monday, May *, 2015 8:05 PM

Subject: Re: 1800accountant.com

Yes, please do.

On May *, 2015, at 7:38 PM, [redacted] wrote:

So if I do not hear by Wednesday I should contact you?

Regards

From: [redacted]

To: [redacted]

Sent: Monday, May *, 2015 6:43 PM

Subject: Re: 1800accountant.com

The state may take an extra day or two usually. You will have the formation papers shortly.

Check out our A+ Rating with the Revdex.com

On May *, 2015, at 5:17 PM, [redacted] wrote:

Dear [redacted]

I have not received any papers for Mass LLC filing. You said I should receive it Friday or Monday.

Please confirm if papers had been filed with State of Massachusetts.

Regards

From: [redacted]

To: [redacted]

Sent: Thursday, April **, 2015 11:18 AM

Subject: Re: 1800accountant.com

$39 is for name search and registration. I have entered all the business names into the profile. I will call you shortly.

On Thu, Apr **, 2015 at 11:03 AM, [redacted] wrote:

Hi [redacted],

Also, I noticed your website limited time $39.00 special for Massachusetts. What is this?

I have a few more questions which we can discuss when you call. Call me at my cell phone ###-###-####.

Regards

From: [redacted]

To:

Sent: Thursday, April **, 2015 10:21 AM

Subject: 1800accountant.com

Hi [redacted],

We had a brief discussion today on the formation of your LLC in MA. On the website the products are itemized and will equal to a bit more than if we packaged up a bundle for you. Here's what we offer:

Complete Package: $149

Name search and registration

EIN number

Articles of Organization

Operating Agreement

Free Tax Reduction Consultation

*All expedited and ready to submit to the state

An addt'l $100 for us to submit and file with the state for you. Paper filing takes 15 business days for you to receive the certificate of formation from the state. Online it takes 3 business days.

State filing fee to MA: $500 for paper filing, $520 for electronic submission

Regards,

--

Phone: ###-###-####

Fax: ###-###-####

Phone: ###-###-####

Fax: ###-###-#### [redacted]

To ensure compliance with requirements imposed by the IRS, we inform you that any US federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and it cannot be used for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing, or recommending to another party any transaction or matter addressed herein. If you are not the original addressee of this communication, you should seek advice based on your particular circumstances from an independent advisor. This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.

To ensure compliance with requirements imposed by the IRS, we inform you that any US federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and it cannot be used for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing, or recommending to another party any transaction or matter addressed herein. If you are not the original addressee of this communication, you should seek advice based on your particular circumstances from an independent advisor. This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.

To ensure compliance with requirements imposed by the IRS, we inform you that any US federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and it cannot be used for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing, or recommending to another party any transaction or matter addressed herein. If you are not the original addressee of this communication, you should seek advice based on your particular circumstances from an independent advisor. This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.

-

Phone: ###-###-####

Fax: ###-###-####

[redacted] with the Revdex.com

To ensure compliance with requirements imposed by the IRS, we inform you that any US federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and it cannot be used for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing, or recommending to another party any transaction or matter addressed herein. If you are not the original addressee of this communication, you should seek advice based on your particular circumstances from an independent advisor. This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.Desired Settlement: Refund immediately to Credit Card the fee they charged. Also, a apology Letter.

Business

Response:

First we would like to inform the Revdex.com that the client did not pay for expedited services rather the client paid for online filing. Our records show that we prepared and completed the client's business registration on 5/*/2015 which is a reasonable timeframe since the client purchased the service on 4/**/2015. Since the service was rendered and the client's business is registered, no refund will be issued. If any documentation is needed to substantiate the above referenced information, we would be more than willing to provide that upon request. We appreciate your assistance regarding this matter.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:[Your Answer Here]

I have email from them stating papers would be file on next day. They did not file until I threat on April [redacted] of stop payment and report to Revdex.com. Third, they missed one Partner name in the filling, and did stopped replying emails till yesterday, April **, 2015. Again yesterday when I wrote of stop payment and further action for not filling complete papers, then I receive a response that they will correct the papers yesterday which they have NOT yet.Lastly on their Website they advertise Revdex.com ranking A+ while checking the Revdex.com database their ranking is B, not A+. It is a misleading statement, as the above response is misleading and inaccurate.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

We stand by our claim and can no longer move forward with this dispute since the client has already submitted a chargeback as detailed in his response. Thank you for your assistance regarding this matter as we now have to discuss this directly with the client's bank.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I may bring Fraud suite too against them. I checked The State Massachusetts LLC Online Registration web site. According to previous claim by 1-800 Accountant that State of Massachusetts online form does not allow more then 9 partners. I can keep adding partners at [redacted]t as many as I want. I went up to 15 partners and it still allowed me to add more partners. Since they put in writing a fraudulent claim, I reserve the right to bring a fraud law suite, as well cauising business damages against 1-800-Accountants.Revdex.com can go Massachusetts Online Registration Form at [redacted] and check the 1-800-Accountants had been making fraudulent claims.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,