A # 1 Air has proven several times to be one of the best AC companies time and time again in my opinion! They even put my unit in on Mother's Day and never complained and it was so hot. I have maintained a warranty for service on my unit with them and they keep up with it for me....today Dustin came out and he was the nicest and most polite guy you'd ever want to meet. I think I'm going to request that he comes out next time. I don't think you can go wrong with using this company!!
This was my first experience utilizing the services of A#1 Air. Prior to this I had used another heating and air conditioning company for over 30 years. Their management had changed and so did a lot of other things. I decided to try A#1 Air because I had seen their vehicles in my neighborhood and the company had a stellar recommendation in the 2016 Dallas County Texas Five Star Rated Home Services Review magazine.Cameron was very professional. He diagnosed the problem with the AC unit in a timely fashion. The company called prior to his arrival time. This was extremely helpful and prevented wasting valuable time. Cameron seemed to be fair and honest. I appreciated the quick response and great service provided by A#1 Air. We now have our cooling system restored and not a minute to soon in this hot Texas heat! Thank you.
Dustin B. is absolutely the very best technician I have encountered with AA#1 Air. His customer service skills were off the chart as well as his knowledge on the unit. Very sharp young man.
A # 1 Air responded to my call and dispatched a technician within 2 hours. The tech troubleshot, found the issue, and had my heating system functioning again in 20 minutes. Very reasonable price as well.
Never had a problem with the employees from this company. They have been servicing my heating and AC unit for 4 years and counting. Everyone knew what they were doing. They answered all my questions. I will use them again. It's a company I can trust. That important to me.
We have been customers of A#1 Air for about 5 or 6 years or so; they have replaced both of our upstairs and downstairs units during this time. Today was the first time that we used their plumbing service and I have to tell everyone that they did NOT let us down on this service either[redacted] was our plumber today and he did an outstanding job replacing our bath tub hardware and plumbing* He was on time, professional, courteous, helpful and efficient* He did a thorough job in a very reasonable amount of time and their quote was far less than one of their locally well-known competitors* I felt like we were getting taken advantage of last week when the competitor gave me a quote that I refused to allow them to perform because their price was SO OVER INFLATED* Then I remembered that A#1 now does plumbing..should have remembered that earlier and saved myself $$ for the "other" company's trip charge that I still had to pay* Thanks again A#1, you guys have come through once again and demonstrated why you are so highly rated* Keep up the great work and you've got our business for life*
I am very impressed with this company. They have given me excellent service for several years. I bought my air conditioner through them and I have a service contract. I also had a new electrical panel installed by them. I am very pleased with their prompt and friendly service.
I have been using A1 for a few years now. Its worth the small monthly fee to have a continued review of your A/C. You cannot live without AC in Dallas, so it is crucial you keep them in top shape. Very polite people to work with. They work to meet your schedules. Professional and knowledgeable people. With A1 you will be taken good care of. Its the best decision I made to start working with this company.
A #1 Kept us informed of when tech would show up, even sent us a picture and his name. Rocky was great, took the time to answer all of our questions, gave us a few recomendations on how to keep out side units clean. He was professional respected or property buy always putting on clean shoe covers, etc. Great experience.
Great work, communicated very well about when they would be at my house. Great work, Hugo was very professional and polite. Kept me informed on the work he did and some issues I may have with my heater in the future. I will definitely use them again.
I switched to A#1 Air a few years ago from another company, and was agreeably surprised at the improvement and service we received- the technicians are very knowledgeable, personable, answer any and all questions thoroughly and cheerfully, and are actually fun to be around, as well! Service is timely and thorough, and the techs make sure all your concerns are addressed before they depart-
[redacted] was friendly, great customer skills, listened to our questions then gave positive well thought out answers. That's customer service ðð¼ðð¼
A # 1 Air has proven several times to be one of the best AC companies time and time again in my opinion! They even put my unit in on Mother's Day and never complained and it was so hot. I have maintained a warranty for service on my unit with them and they keep up with it for me....today Dustin came out and he was the nicest and most polite guy you'd ever want to meet. I think I'm going to request that he comes out next time. I don't think you can go wrong with using this company!!
This was my first experience utilizing the services of A#1 Air. Prior to this I had used another heating and air conditioning company for over 30 years. Their management had changed and so did a lot of other things. I decided to try A#1 Air because I had seen their vehicles in my neighborhood and the company had a stellar recommendation in the 2016 Dallas County Texas Five Star Rated Home Services Review magazine.Cameron was very professional. He diagnosed the problem with the AC unit in a timely fashion. The company called prior to his arrival time. This was extremely helpful and prevented wasting valuable time. Cameron seemed to be fair and honest. I appreciated the quick response and great service provided by A#1 Air. We now have our cooling system restored and not a minute to soon in this hot Texas heat! Thank you.
[redacted] T.
Dustin B. is absolutely the very best technician I have encountered with AA#1 Air. His customer service skills were off the chart as well as his knowledge on the unit. Very sharp young man.
A # 1 Air responded to my call and dispatched a technician within 2 hours. The tech troubleshot, found the issue, and had my heating system functioning again in 20 minutes. Very reasonable price as well.
Never had a problem with the employees from this company. They have been servicing my heating and AC unit for 4 years and counting. Everyone knew what they were doing. They answered all my questions. I will use them again. It's a company I can trust. That important to me.
We have been customers of A#1 Air for about 5 or 6 years or so; they have replaced both of our upstairs and downstairs units during this time. Today was the first time that we used their plumbing service and I have to tell everyone that they did NOT let us down on this service either[redacted] was our plumber today and he did an outstanding job replacing our bath tub hardware and plumbing* He was on time, professional, courteous, helpful and efficient* He did a thorough job in a very reasonable amount of time and their quote was far less than one of their locally well-known competitors* I felt like we were getting taken advantage of last week when the competitor gave me a quote that I refused to allow them to perform because their price was SO OVER INFLATED* Then I remembered that A#1 now does plumbing..should have remembered that earlier and saved myself $$ for the "other" company's trip charge that I still had to pay* Thanks again A#1, you guys have come through once again and demonstrated why you are so highly rated* Keep up the great work and you've got our business for life*
Peter O. was very professional and informative. I am very satisfied with A#1 Air and their servicemen.
Great service, dependable work
I am very impressed with this company. They have given me excellent service for several years. I bought my air conditioner through them and I have a service contract. I also had a new electrical panel installed by them. I am very pleased with their prompt and friendly service.
I have been using A1 for a few years now. Its worth the small monthly fee to have a continued review of your A/C. You cannot live without AC in Dallas, so it is crucial you keep them in top shape. Very polite people to work with. They work to meet your schedules. Professional and knowledgeable people. With A1 you will be taken good care of. Its the best decision I made to start working with this company.
A #1 Kept us informed of when tech would show up, even sent us a picture and his name. Rocky was great, took the time to answer all of our questions, gave us a few recomendations on how to keep out side units clean. He was professional respected or property buy always putting on clean shoe covers, etc. Great experience.
Great work, communicated very well about when they would be at my house. Great work, Hugo was very professional and polite. Kept me informed on the work he did and some issues I may have with my heater in the future. I will definitely use them again.
I switched to A#1 Air a few years ago from another company, and was agreeably surprised at the improvement and service we received- the technicians are very knowledgeable, personable, answer any and all questions thoroughly and cheerfully, and are actually fun to be around, as well! Service is timely and thorough, and the techs make sure all your concerns are addressed before they depart-
I was very pleased with Les the Knowledgeable & friendly tech.
These guys where awesome!! Recommend them to anyone.
[redacted] was friendly, great customer skills, listened to our questions then gave positive well thought out answers. That's customer service ðð¼ðð¼
Danny J provided excellent service on my fall checkup
Excellent service from the technician!
Just amazing service. Very dependable and polite. Got the job done fast and correctly.
Excellent service