As always, my Acosta technician did an excellent job performing my routine HVAC maintenance. They are always professional, efficient and on-time. I highly recommend Acosta Heating & Cooling.
Acosta has helped me through some very difficult situations. The Lennox company has been very unforgiving for supplying me with a lemon and refuse to replace it for me, so Acosta has been more than gracious in helping me through this as best they can. Andy has done an incredible job of fixing things for me and making sure he shows me where the problem is. Janelle has helped me figure out how to pay based on my being on a fixed income and they always come right away to help! I love Acosta and that is saying a lot when Lennox has been so difficult and that could normally be a reflection on the AC company, but with Acosta, you know they are truthful and really want to help their clients and that is the way everyone (hear that Lennox) should run a business!!!
[redacted] was most professional and helpful when he serviced the A/C in a rental unit we own. He called before he went and he followed up after he left.
We had our regularly scheduled maintenance of our heating system on Dec. 15th, 2016.
It was great. Our technicians were Justin B[redacted] and James Y[redacted]. They were on time and got right to work so that we could continue with our work day as well. They were also both very friendly and easy to talk to while they were waiting for tests to run on our system. They took the time to try and get to know us a little bit and while that is not necessary it was great to meet good people who know how to interact with their clients on a human level, not just a professional one. I feel confident that my system is in good working order. They did recommend a system upgrade but it was not a high pressure sell, it was mostly because our system is old and probably outdated by now as far as efficiency. Thank you so very much!
Aaron our service technician was very professional and informative in explaining the services provided. We have been with Acosta for over 10 years and are always satisfied with their services.
I have a HVAC that uses a type of freon slowly being phased out. I found it very easy to schedule an appointment to have a technician evaluate my system. The technician was very professional and knowledgeable. I would recommend Acosta to friends and family.
Michael arrived on time, was courteous and professional. He resolved the issue with my heating system in a short time, left information with me on a maintenance program available as well as business cards. The only issue encountered was that my address had been recorded incorrectly in the initial appointment call but since Michael had my phone number it did not cause any problems or delays in his arrival. I would not hesitate to recommend this company to friends.
We just had our winter Acosta HVAC service done by xxxxx. He was professional, courteous and friendly! He made us feel at ease having him come through our home. He went over the shape my units are in and explained what might be needed in the future. He made recommendations without being high-pressure. Overall a great experience and I would highly recommend Acosta based on service like this! We have used Acosta for many years and the service has been consistently good.
xxxxx. came to my house on Tuesday to do service work. He was very professional and extremely knowledgable. He gave me several tips and educated me on my dehumidifier. I would highly recommend him to anyone.
Andy changed my control board, and listened to my experience as a mechanic did not patronize me the way some companies do who think they are the only professionals. I have worked with and changed hundreds of relays, on cars and heavy machinery over my lifetime, and the one on my board did not sound right, and he is going to give my input to the manufacturer, as it could save them warranty costs in the long run. He was also a great communicator, and professional! I like the work that this business does. the only deduction they get on recommendation is that they are pricey for repairs! I had a system installed through them with Costco, they did a great job.
This is the most reliable and TRUSTWORTHY company you can find! They are very efficient and will fight for the best outcome for you when things go wrong. They will work with you to make your payments and truly care about you as a person not as a pocketbook!!!!
Everyone I had contact with was very friendly and polite. They arrived when they said they would with a pre phone call also.
They were friendly, on time and professional.
Very good service. Acosta stands behind their product.
As always, my Acosta technician did an excellent job performing my routine HVAC maintenance. They are always professional, efficient and on-time. I highly recommend Acosta Heating & Cooling.
Acosta has helped me through some very difficult situations. The Lennox company has been very unforgiving for supplying me with a lemon and refuse to replace it for me, so Acosta has been more than gracious in helping me through this as best they can. Andy has done an incredible job of fixing things for me and making sure he shows me where the problem is. Janelle has helped me figure out how to pay based on my being on a fixed income and they always come right away to help! I love Acosta and that is saying a lot when Lennox has been so difficult and that could normally be a reflection on the AC company, but with Acosta, you know they are truthful and really want to help their clients and that is the way everyone (hear that Lennox) should run a business!!!
[redacted] was most professional and helpful when he serviced the A/C in a rental unit we own. He called before he went and he followed up after he left.
xxxxx handled the work today. He was early and dealt with the problem efficiently. He easy to understand and gives confidence.
We had our regularly scheduled maintenance of our heating system on Dec. 15th, 2016.
It was great. Our technicians were Justin B[redacted] and James Y[redacted]. They were on time and got right to work so that we could continue with our work day as well. They were also both very friendly and easy to talk to while they were waiting for tests to run on our system. They took the time to try and get to know us a little bit and while that is not necessary it was great to meet good people who know how to interact with their clients on a human level, not just a professional one. I feel confident that my system is in good working order. They did recommend a system upgrade but it was not a high pressure sell, it was mostly because our system is old and probably outdated by now as far as efficiency. Thank you so very much!
Aaron our service technician was very professional and informative in explaining the services provided. We have been with Acosta for over 10 years and are always satisfied with their services.
I have a HVAC that uses a type of freon slowly being phased out. I found it very easy to schedule an appointment to have a technician evaluate my system. The technician was very professional and knowledgeable. I would recommend Acosta to friends and family.
As usual, great service from Andy B. and Lauren H.
Michael arrived on time, was courteous and professional. He resolved the issue with my heating system in a short time, left information with me on a maintenance program available as well as business cards. The only issue encountered was that my address had been recorded incorrectly in the initial appointment call but since Michael had my phone number it did not cause any problems or delays in his arrival. I would not hesitate to recommend this company to friends.
We just had our winter Acosta HVAC service done by xxxxx. He was professional, courteous and friendly! He made us feel at ease having him come through our home. He went over the shape my units are in and explained what might be needed in the future. He made recommendations without being high-pressure. Overall a great experience and I would highly recommend Acosta based on service like this! We have used Acosta for many years and the service has been consistently good.
So nice and helpful!! Even left me a note to read when I got back. Thank you so much!!
xxxxx was an honest, educated, thorough and articulate technician.
My experience with Acosta H&C was positive from scheduling to the actual service call. [redacted] and Phil provided excellent customer service.
On time, friendly and professional.
xxxxx. came to my house on Tuesday to do service work. He was very professional and extremely knowledgable. He gave me several tips and educated me on my dehumidifier. I would highly recommend him to anyone.
Andy changed my control board, and listened to my experience as a mechanic did not patronize me the way some companies do who think they are the only professionals. I have worked with and changed hundreds of relays, on cars and heavy machinery over my lifetime, and the one on my board did not sound right, and he is going to give my input to the manufacturer, as it could save them warranty costs in the long run. He was also a great communicator, and professional! I like the work that this business does. the only deduction they get on recommendation is that they are pricey for repairs! I had a system installed through them with Costco, they did a great job.
This is the most reliable and TRUSTWORTHY company you can find! They are very efficient and will fight for the best outcome for you when things go wrong. They will work with you to make your payments and truly care about you as a person not as a pocketbook!!!!