Abry Brothers Foundation Repair

Thank you for taking
the time to communicate to us why our foundation repair work did not
meet your expectations. We have every desire to address your needs and
provide the best solution available to resolve your issue as soon as
possible. We would like to schedule a meeting between you...

and
our senior operations manager. At that time we will make our best
attempt in regaining your confidence in our company. In addition, we
will further evaluate how we can prevent this problem from occurring
again in the future. Please provide us with some dates and times that best fit your schedule. Please accept our sincerest apology for
any trouble or inconvenience we have caused you. Again, Abry Brother's
highly appreciates your feedback as it will assist us in becoming better
at what we do. As with any business like ours, the greatest
advertising we can have is word of mouth from a satisfied customer.
It's Abry Brother's goal to retain you as a satisfied customer and hope
to serve you again in the future. Should you need to reach
anyone at our office please contact Kaileigh M[redacted] who handles
production scheduling and knows about your file. You can reach her from
7am-6pm Monday-Friday at 800-787-8288. Thank you, Abry Brothers Foundation Repair

Sent: Tuesday, November 03, 2015 11:23 AM To: drteam Subject: Complaint- [redacted] # 10846660   Thank you for taking the time to communicate to us why our foundation repair work did not meet your expectations. We have every desire to address your needs and provide the best solution...

available to resolve your issue as soon as possible. We would like to schedule a meeting between you and our senior operations manager. At that time we will make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Please provide us with some dates and times that best fit your schedule. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, Abry Brother's highly appreciates your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's Abry Brother's goal to retain you as a satisfied customer and hope to serve you again in the future. Should you need to reach anyone at our office please contact [redacted] who handles production scheduling and knows about your file. You can reach her from 7am-6pm Monday-Friday at 800-787-8288. Thank you, Abry Brothers Foundation Repair -- [redacted] Accountant Abry Brothers Foundation Repair

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  [Provide details of why you are not satisfied with this resolution.]From: [redacted] Sent: Monday, March 30, 2015 9:36 AM To: drteam Subject: Complaint ID [redacted] I realize that you consider this matter resolved and closed but I never received the check from the company for the damages.  I thought that when both parties agreed with the resolution you would ensure that the matter would be actually resolved before closing the complaint.  I would really appreciate you assistance in the complete resolution of this matter.   Thank you. [redacted]
Regards,

Job was completed on September 12, 2015.

Hello, I am so sorry about the delays but we do have a schedule trip to LA in December and can add you to the schedule. However only the piers are still under warranty and not the crawlspace adjustments. I will be calling the first week of December with a firm date and...

time. Thank you for your time and consideration, Sincerely,Mia D.

[redacted]: I
want to start off with a sincere apology for the miscommunication from
our office. We want nothing more than to satisfy you as a customer and
stand behind our warranty. We are currently scheduled to arrive at your home on 1/30/2014 at approximately 9:00am. During that time...

we are going to remove the rock facing on the chimney. Also, possible adjustments will be made if needed. Per our conversation this evening (1/27/2015) the plan and date works for both parties. I will make sure that the
crew shows up in a timely fashion and that you are called prior to the
appointment to confirm. And that no appointments are canceled/or not
held on our part. Should you have any questions or need any other information please contact me at your convenience. Your can reach Troy [redacted] or Jena [redacted] at [redacted]. Thank you. Have a blessed evening.

Hello,I truly apologize but we were not notified that you had accepted our offer.  Please allow me to place the check request with accounting and the payment will be mailed out on Friday.Please note that we will be mailing the check to the address:  [redacted] TX  [redacted]  Thank you for your time and patience.Sincerely,[redacted] D.

Each location is its own entity so there is NO parent company.I can understand and appreciate your concern but I dont have another number to provide you. Sincerely, Mia D.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.   Sent: Tuesday, November 15, 2016 3:55 PM Subject: RE: You have a New Message from Revdex.com Regarding Complaint #[redacted]No resolve has been made, I have waiting two years for them to finish my house. They have no intensions of doing the work. TERRIBLE COMPANY.

Thank you I will be in contact as soon as we have the dates set Have a great weekend, Sincerely, Mia D.