To whomever it may concern, After careful review of the account in question, I can see that this customer contacted our support departmentOne of our customer service representatives responded confirming the customer's cancellation request and offering Search Assistance to ensure the
customer was able to locate all of the information they were seekingThe service was well used and the customer was provided several reportsWhen the customer responded requesting refunds, our eVerify.com support department granted a full refund on their account on February 14th Additionally, an email was sent to the customer in confirmationWe ask that you please allow for 3-business days for the refund to processI believe this resolves the issue Best, Sincerely, *** ** Customer Support Manager
To Whom It May Concern, I wish to inform the Revdex.com and any other interested parties that *** *** is not and has never been our customer. All of our data opt out instructions are clearly posted on our websites***'s request was received and processed within the day time frame
that we list on our websiteThis is a service we provide free as a courtesy to anyone who would like to remove their data from our sites I have inspected both of the URLs that *** provided and saw that none of ***'s information appears*** may need to clear the cache on her browser to see the most current version of the site. Thank you. Sincerely,*** *.Customer Support Manager
To Whomever This May Concern, We have been experiencing some issues with *** in getting our mail delivered latelyWe are working to resolve thisPlease feel free to email me at *** directly and I'll help you get your information removed. Again, I apologize for the
inconvenience Sincerely,*** **Customer Support Manager
Revdex.com:My information appears to be unsearchable at this point on infotracer website. I want to also make it clear that I have no criminal record, including no violent crimes
Regards,
*** ***
To Whomever It May Concern, I would like to inform *** that there is no information located at this link: ***
Please allow the opt out department days for removals and remember this is a service we offer to
the public at no cost if they wish to remove their public informationHowever, with criminal records we do usually ask for some proof that the charge has been dismissed or expunged, especially if the crime is of a serious natureThis may be another reason why ***'s request was delayed Thank you for your understandingI believe this resolves the issue Sincerely,*** **
Customer Service Manager
To whomever it may concern, I wish to inform *** that we do not own or operate ***.comIf *** has an issue with ***.com I recommend contacting the vendor directly If *** is referring to the ***.org website, we have an easy automated Opt Out Process
which can be located here https://www.***.org/lp_optout.php I did a search for ***'s name on ***.org and could not find any recordsIt is possible that *** has already completed the opt out process there or is referring to another website entirely. ***.org is a non-FCRA website and only provides publicly available data You can find this in our Terms of Service here: https://www.***.org/terms.php I believe this resolves the issue Sincerely, *** Customer Support Manager
To Whomever This May Concern,I wish to inform *** that all opt outs are performed immediately upon receiving a request at our courtrecords.org email addressHowever, we have not received any requests from the email address *** for an opt outIf
*** wishes for their public information to be removed, all I will require is a link or first name, last name and state*** may email me directly if they wish at *** and I will take care of them personallyAgain, we have not received any opt out requests from *** for courtrecords.orgI also wish to inform the Revdex.com that *** has never been a customer of oursOpt out requests are performed as a courtesy service free of charge for anyone who may desire themThank you.Sincerely,***Customer Support Manager
To Whomever It May Concern, I have checked the link that *** sent:*** I do not see any information appearing there on ***I believe the issue has been resolved. Thank you. Sincerely,*** R.Customer Support Manager
To whomever it may concern, I would like to inform the Revdex.com that *** *** and I have personally communicated through email about the removal of ***’s addressI let *** know that I would reach out to our technical team for further assistance in regards to the removal of the address***
was informed that opt outs can sometimes take up to daysOn September 16th *** informed me that the address was no longer listed on eVerify.com and that a search on ***'s end confirmed that it had been removedIf *** has found information on eVerify.com once again, *** is welcome to contact me directly as we have communicated beforeAlternatively if *** prefers, any links or screenshots can be provided here through the Revdex.comPlease note that eVerify.com deals with publicly available informationWe offer removal services free of charge but we cannot guarantee that anyone's public information will not be made available again You can find our Opt Out Policy with easy to follow steps for removal here: *** Thank you Sincerely, *** PAssistant Customer Support Manager
To Whomever This May Concern,This person is not and has never been a customer. I have been informed by the opt out department that this person's information has been removed. Thank you. Sincerely,*** **Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
This person is a liar, I have emails that I can send to you with the same response word for word, and two phone calls that were never answered now I'm getting harassing phone calls from this person she better not keep calling me. I don't care if it has to go through the Revdex.com process as long as I get my money back they are trying to make it sound like they were more than willing to refund my money they were not.
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. Since submitting the Revdex.com complaint, InfoPages has removed my data from their website and it no longer exists as of today
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
]I looked up the domain of the link, and it belongs to ***But, the website will not let me send them a message ***
Regards,
*** ***
To Whomever This May Concern, Unfortunately, this is not something that can be facilitated by us***, who is not a customer, may have to wait for *** to reindex the page that has his public records on it as ***.com is displaying it, not eVerify.com Thank you. Sincerely,*** *.Customer Service Manager
To Whomever This May Concern,This information has been removed from InfoPages.comAgain, I can find no information on Infopages.comIf you are using a different search engine or site that we do not own, we cannot control content that they are displaying.Again, *** is not a customerWe have removed this information for *** immediatelyThere is nothing more for us to do hereWe have done our best to help ***Thank you.Sincerely,*** **Customer Support Manager
***, I am sorry, I hit the respond button with the Revdex.com before I could add my comments Definitely my mistake. I do accept your response in full so long as you can tell me the names of all of InfoPay’s affiliates I am of the understanding that I have your assurance that all of your affiliates will erase all of my information once the opt out is complete. In this fashion, knowing all your affiliates’ names, I will know not to follow up with your them -- only the other companies who receive mail at these two P.Oboxes in Boston In this fashion, I will not end up bothering you, ***, (perhaps several times) when I follwith many companies. Can you please just shed some light on one big question I have Why do so many sites use the same two P.Oboxes in Boston, if they are competitors? Do they also share the same fax number(s) and, if so, what is to keep one of your competitors from accessing the data is meant only for the eyes of InfoPay? Thank you for educating me, *** I sense that no one else before has really asked these questions… You can phone if you’d like. *** *** ***
To Whomever This May Concern, I would like to inform the Revdex.com that *** is not and never has been a customer of ours.***, please understand that Many of the sites that have been listedhere belong to our competitors or are third party sites that we have no controloverI would recommend contacting those sites directlyA quick way to tell isto go to their Opt Out page and see if the site has the same Opt Outinstructions as ***.com Again, we do not sell, share or store optout informationIt is used ONLY for finding your information in order to optit outPeople have different reasons for opting out public information andmost of them entail only opting out current and a couple of past currentaddressesHowever, we can accommodate other addresses so long as we can verifythat they are belonging to the same individual who is making the request. I cannot speak to why other companies aredisplaying ***'s public informationThey operate by their own standards ofwhich I have no controlI would recommend contacting them directly for helpwith their websitesI cannot control the content of sites that are not ownedor operated by Infopay Opt out requests are for ALL affiliatedwebsites of Infopay.comI wish to inform this customer that they have named alot of companies and sites here that are not affiliated with Infopay I understand that the world of publicrecords on the internet can be a bit confusing at timesI would be happy tohelp *** personally via email at ***@***.com. Thank you. Sincerely,*** R.Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
To whom it may concern After careful research we were able to locate the account in questionIt appears that when contacted on April 20th a customer support representative issued refunds on the two rebills that existed at
this timefreebackgroundcheck.org has since refunded the other two chargesEnsuring all four charges will be returned to the customerWe ask the people please allow 3-business days for refunds to fully processAs always our billing and refund terms can be found at: ***
Sincerely *** Customer Support Manager
I have included my name, *** ***
To whomever it may concern, After careful review of the account in question, I can see that this customer contacted our support departmentOne of our customer service representatives responded confirming the customer's cancellation request and offering Search Assistance to ensure the
customer was able to locate all of the information they were seekingThe service was well used and the customer was provided several reportsWhen the customer responded requesting refunds, our eVerify.com support department granted a full refund on their account on February 14th Additionally, an email was sent to the customer in confirmationWe ask that you please allow for 3-business days for the refund to processI believe this resolves the issue Best, Sincerely, *** ** Customer Support Manager
To Whom It May Concern, I wish to inform the Revdex.com and any other interested parties that *** *** is not and has never been our customer. All of our data opt out instructions are clearly posted on our websites***'s request was received and processed within the day time frame
that we list on our websiteThis is a service we provide free as a courtesy to anyone who would like to remove their data from our sites I have inspected both of the URLs that *** provided and saw that none of ***'s information appears*** may need to clear the cache on her browser to see the most current version of the site. Thank you. Sincerely,*** *.Customer Support Manager
To Whomever This May Concern, We have been experiencing some issues with *** in getting our mail delivered latelyWe are working to resolve thisPlease feel free to email me at *** directly and I'll help you get your information removed. Again, I apologize for the
inconvenience Sincerely,*** **Customer Support Manager
Revdex.com:My information appears to be unsearchable at this point on infotracer website. I want to also make it clear that I have no criminal record, including no violent crimes
Regards,
*** ***
To Whomever It May Concern, I would like to inform *** that there is no information located at this link: ***
Please allow the opt out department days for removals and remember this is a service we offer to
the public at no cost if they wish to remove their public informationHowever, with criminal records we do usually ask for some proof that the charge has been dismissed or expunged, especially if the crime is of a serious natureThis may be another reason why ***'s request was delayed Thank you for your understandingI believe this resolves the issue Sincerely,*** **
Customer Service Manager
To whomever it may concern, I wish to inform *** that we do not own or operate ***.comIf *** has an issue with ***.com I recommend contacting the vendor directly If *** is referring to the ***.org website, we have an easy automated Opt Out Process
which can be located here https://www.***.org/lp_optout.php I did a search for ***'s name on ***.org and could not find any recordsIt is possible that *** has already completed the opt out process there or is referring to another website entirely. ***.org is a non-FCRA website and only provides publicly available data You can find this in our Terms of Service here: https://www.***.org/terms.php I believe this resolves the issue Sincerely, *** Customer Support Manager
To Whomever This May Concern,I wish to inform *** that all opt outs are performed immediately upon receiving a request at our courtrecords.org email addressHowever, we have not received any requests from the email address *** for an opt outIf
*** wishes for their public information to be removed, all I will require is a link or first name, last name and state*** may email me directly if they wish at *** and I will take care of them personallyAgain, we have not received any opt out requests from *** for courtrecords.orgI also wish to inform the Revdex.com that *** has never been a customer of oursOpt out requests are performed as a courtesy service free of charge for anyone who may desire themThank you.Sincerely,***Customer Support Manager
To Whomever It May Concern, I have checked the link that *** sent:*** I do not see any information appearing there on ***I believe the issue has been resolved. Thank you. Sincerely,*** R.Customer Support Manager
To whomever it may concern, I would like to inform the Revdex.com that *** *** and I have personally communicated through email about the removal of ***’s addressI let *** know that I would reach out to our technical team for further assistance in regards to the removal of the address***
was informed that opt outs can sometimes take up to daysOn September 16th *** informed me that the address was no longer listed on eVerify.com and that a search on ***'s end confirmed that it had been removedIf *** has found information on eVerify.com once again, *** is welcome to contact me directly as we have communicated beforeAlternatively if *** prefers, any links or screenshots can be provided here through the Revdex.comPlease note that eVerify.com deals with publicly available informationWe offer removal services free of charge but we cannot guarantee that anyone's public information will not be made available again You can find our Opt Out Policy with easy to follow steps for removal here: *** Thank you Sincerely, *** PAssistant Customer Support Manager
To Whomever This May Concern,This person is not and has never been a customer. I have been informed by the opt out department that this person's information has been removed. Thank you. Sincerely,*** **Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
This person is a liar, I have emails that I can send to you with the same response word for word, and two phone calls that were never answered now I'm getting harassing phone calls from this person she better not keep calling me. I don't care if it has to go through the Revdex.com process as long as I get my money back they are trying to make it sound like they were more than willing to refund my money they were not.
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. Since submitting the Revdex.com complaint, InfoPages has removed my data from their website and it no longer exists as of today
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
]I looked up the domain of the link, and it belongs to ***But, the website will not let me send them a message ***
Regards,
*** ***
To Whomever This May Concern, Unfortunately, this is not something that can be facilitated by us***, who is not a customer, may have to wait for *** to reindex the page that has his public records on it as ***.com is displaying it, not eVerify.com Thank you. Sincerely,*** *.Customer Service Manager
To Whomever This May Concern,This information has been removed from InfoPages.comAgain, I can find no information on Infopages.comIf you are using a different search engine or site that we do not own, we cannot control content that they are displaying.Again, *** is not a customerWe have removed this information for *** immediatelyThere is nothing more for us to do hereWe have done our best to help ***Thank you.Sincerely,*** **Customer Support Manager
***, I am sorry, I hit the respond button with the Revdex.com before I could add my comments Definitely my mistake. I do accept your response in full so long as you can tell me the names of all of InfoPay’s affiliates I am of the understanding that I have your assurance that all of your affiliates will erase all of my information once the opt out is complete. In this fashion, knowing all your affiliates’ names, I will know not to follow up with your them -- only the other companies who receive mail at these two P.Oboxes in Boston In this fashion, I will not end up bothering you, ***, (perhaps several times) when I follwith many companies. Can you please just shed some light on one big question I have Why do so many sites use the same two P.Oboxes in Boston, if they are competitors? Do they also share the same fax number(s) and, if so, what is to keep one of your competitors from accessing the data is meant only for the eyes of InfoPay? Thank you for educating me, *** I sense that no one else before has really asked these questions… You can phone if you’d like. *** *** ***
To Whomever This May Concern, I would like to inform the Revdex.com that *** is not and never has been a customer of ours.***, please understand that Many of the sites that have been listedhere belong to our competitors or are third party sites that we have no controloverI would recommend contacting those sites directlyA quick way to tell isto go to their Opt Out page and see if the site has the same Opt Outinstructions as ***.com Again, we do not sell, share or store optout informationIt is used ONLY for finding your information in order to optit outPeople have different reasons for opting out public information andmost of them entail only opting out current and a couple of past currentaddressesHowever, we can accommodate other addresses so long as we can verifythat they are belonging to the same individual who is making the request. I cannot speak to why other companies aredisplaying ***'s public informationThey operate by their own standards ofwhich I have no controlI would recommend contacting them directly for helpwith their websitesI cannot control the content of sites that are not ownedor operated by Infopay Opt out requests are for ALL affiliatedwebsites of Infopay.comI wish to inform this customer that they have named alot of companies and sites here that are not affiliated with Infopay I understand that the world of publicrecords on the internet can be a bit confusing at timesI would be happy tohelp *** personally via email at ***@***.com. Thank you. Sincerely,*** R.Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
To whom it may concern After careful research we were able to locate the account in questionIt appears that when contacted on April 20th a customer support representative issued refunds on the two rebills that existed at
this timefreebackgroundcheck.org has since refunded the other two chargesEnsuring all four charges will be returned to the customerWe ask the people please allow 3-business days for refunds to fully processAs always our billing and refund terms can be found at: ***
Sincerely *** Customer Support Manager