Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. TO [redacted] R., thank you very much for your patience in addressing and resolving my concerns. Take care.
Regards,
[redacted]
To Whomever This May Concern, The following links regarding [redacted]'s information were all removed on 10/13/2016.[redacted] [redacted].com InfoPages.com http://infopages.com/people/p[redacted] [redacted].com InfoPages.com http://infopages.com/people/[redacted] [redacted].com InfoPages.com http://infopages.com/people/p[redacted] [redacted].com InfoPages.com http://infopages.com/people/[redacted] [redacted].com InfoPages.com http://infopages.com/people/p[redacted] Because the information has already been removed from InfoPages.com I am not sure how else we can be of service. Thank you. Sincerely,[redacted]Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
I would like all references to my name and the cities/states I've resided from removed for privacy. When I [redacted] my name it is still appearing with live content.
Regards,
[redacted]
To Whom It May Concern, Unfortunately, we do not own or operate [redacted].com or any other search engine and we cannot control the content that they display. Search engines may continue to display content until those companies index the site and learn that the information no longer exists, but we cannot expedite that process. If you would like to expedite this process, you can try submitting requests to other search engines to remove the cached content, once it's been removed from our site: Request [redacted]: https://[redacted] Thank you. Sincerely,[redacted].Customer Support Manager
To Whomever It May Concern, I wish to inform the Revdex.com that [redacted] is not our customer and never has been. [redacted] opt out request was already processed shortly after he made the request. I have checked both links provided by [redacted] and there is no information. [redacted] may need to clear...
the cache on their browser in order to see the most recent updated version of the website. Thank you. Sincerely,[redacted]Customer Support Manager
To Whom It May Concern, After careful review of the account in question, I can see that the customer had previously requested a custom search from our support department. One of our dedicated search experts performed research on behalf of the customer in attempts to find...
additional information on the subject of her.. The customer then sent several emails over the next three hours, on the 28th of February expressing displeasure in her results and requesting full account refunds. That same day on February 28th, 2017 our customer support team canceled and issued a full refund on the account in question and emailed the customer to inform them of these actions. We ask you please allow 3-5 business days for the refunds to process. I believe this matter was fully resolved by our customer support department before anyone could investigate the Revdex.com complaint that was filed. If this customer had given the department adequate time to help them, I believe they would have been satisfied. As always [redacted] is a public records site and as such we are at the mercy of state and federal privacy laws. As outlined in our Terms of Service that customers must agree to before checkout and easily found here: http://[redacted]/terms Sincerely, [redacted] Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
More than one day to comply is unacceptable. Are there really that many citizens/civilians being affected by the scams/extortion acts that this merchant and its affiliates are running across the world wide web? More than one business day to resolve this matter (a fundamental point and click task) is ludicrous.This merchant's failure to comply, own and escalate a matter brought to the merchant's attention, and the Revdex.com serving Eastern Massachusetts, Maine, Rhode Island and Vermont, that involves blatant criminal activities that include, but are not limited to fraud, extortion, scams, libel against me/my family (and as the merchant has pointed out) many other citizens/civilians is deplorable. This matter needs resolve within the next 24 business hours.Also didn't see a response/reply from the merchant regarding (2) Contact their affiliates/partners/associates/confidants and inform them to do the same immediately and indefinitely.
Regards,
[redacted]
To Whomever This May Concern,I wish to inform this customer that our billing terms are clearly labeled both on the selection page and on the checkout page. Customers are actually asked to click on a box agreeing to the monthly fee before they are allowed to reach the checkout page.We never received...
any cancellation requests from this customer until 7/12/2015. I will have to recommend this customer to the billing provider, [redacted]. They are a third party billing provider that we were working with at the time that this customer made their purchase. Please note that we do not collect any billing information including credit card numbers. Any refunds will have to come directly from [redacted] as they are the ones who have the funds from this customer. You can contact [redacted] by visiting their website: http://www.[redacted].com/support/Thank you.Sincerely,[redacted]Customer Support Manager
To whomever it may concern, Please be advised that our service allows the customers to conduct searches of various public records. Any data presented as a result of these searches is derived from records that are not in the control of RecordsFinder.com and may not always be accurate or complete....
This is found in our FAQs: [redacted] I wish to inform the customer that RecordsFinder.com provides premium reports in addition to our unlimited searches and reports. These premium reports come from a different data partner which we acquire for an extra fee of only $19.95 as these information are not available anywhere else. For our member's, the premium reports are an added value to our service. Please note that purchasing premium reports is optional. Here is the link about Premium Reports: [redacted] Our system indicates that the customer’s account has been cancelled on February 13, 2018. I have authorized a refund of $2.95. Please allow 3-5 business days for the refund to process. Sincerely, [redacted] Customer Support Assistant Manager
To Whomever This May Concern, After reviewing the customer’s complaint it is apparent that the complaint is not directly addressed to the customer support department as it does not appear that the customer has ever purchased any of our products. To reiterate, the person filing this complaint is not...
an actual customer. I wish to inform the customer that as a Public Information Broker we are not a consumer reporting agency as defined by FCRA and we do not buy, sell or deal in any non-publicly available private information. I also wish to inform the customers that all data opt- outs are facilitated as a courtesy free of charge. Our Data Management Team handles all properly submitted data removal requests within a couple of days. Having said that, I wish to also inform you that they will not be able to facilitate any Data Opt Out Request without the requester submitting the necessary information that will allow us to locate and remove specific data from our website. Sincerely, [redacted].Customer Support Manager
To Whomever This May Concern,I wish to inform anyone this may concern, that we offer opt outs/public data removal at absolutely no charge. We remove public records from anyone who requests it as a courtesy service. We do not charge money for this service. Though we have not received a proper opt out request from [redacted] I did forward this request to the Opt Out Department to remove all criminal and background records matching the name [redacted] in Texas. Again, all criminal and background records matching the name [redacted] from Texas will be removed by the department. However, due to the large number of properly submitted opt outs they get and honor every day, this may take more than one day to resolve. Thank you for your patience regarding this matter.Sincerely,[redacted].Customer Support Manager
To Whomever It May Concern, I wish to first inform the Revdex.com and any other parties that [redacted] is not and never has been a customer of eVerify.com.I would also like to inform all interested parties including [redacted] that [redacted]'s information removal request was granted some...
time ago. Unfortunately, based on the information provided here, I am unable to diagnose the problem [redacted] is experiencing. I have gone through several pages of [redacted] results with [redacted]'s name and while I have seen plenty of our competitors' links, I have not seen eVerify anywhere. If [redacted] wishes to assist by providing a screenshot or direct link, that would be most helpful. If not, [redacted] may want to ensure they are contacting the proper vendors. Thank you. Sincerely,[redacted] Customer Support Manager
If you are not affiliated with [redacted] You I will accept the closure and I apologize for reporting, but if you are connected there is info on the page .. Once again thanks and I do apologize for the inconvenience.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
To Whomever This May Concern, I sent the affiliate who owns that site another message asking about the link that [redacted] provided. The affiliate has informed me that this has been removed. [redacted] may have to clear the cache on their web browser to ensure that they are viewing the most current version of the webpage, especially if they have viewed that particular page many times. Thank you. Sincerely,[redacted].Customer Support Manager
To Whomever This May Concern,According to our ticket system, which tracks each cancellation request and email by the customer's email address, we did not receive a prior cancellation attempt from this customer.Again, I am unable to help this customer with a refund. [redacted] is the company that processes the payments and only they have the ability to give refunds. I have helped this customer as much as I possibly can. Now they must go to [redacted] to ask for a refund of their funds.Again, this customer can contact [redacted] at any time here: http://www.[redacted].com/support/Thank you.Sincerely,[redacted]Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
The link can be found in a Google search by typing [redacted] into the searchbar. The URL [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
For the record, the trial period was initiated in the late afternoon hours of July 20th. The charge came out of my account at 11:18 pm CST on the 24th. To say that customers will receive 5 full business days of access is deceptive. Other businesses that I have dealt with stand by their advertising. Thank you for my refund.
Regards,
[redacted]
To Whomever This May Concern, Please note that [redacted] is not and has never been a customer. I have asked the Opt Out Department to investigate this issue and they have informed me that they received no request from [redacted] to delete their court...
records from courtrecords.org. Despite not receiving any requests, they have removed this record for [redacted], which should resolve the issue. I wish to inform [redacted] and any other interested party that CourtRecords.org is a public records website. This information is collected from numerous databases that contain publicly available information. We offer data opt outs to all interested parties free of charge. Thank you. Sincerely,[redacted].Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I can see that two of the five records originally requested have been removed. The below listed are still appearing on your site and searchable. [redacted], [redacted], NJ http://infopages.com/people/[redacted], [redacted], NY http://infopages.com/people/[redacted], [redacted], NYhttp://infopages.com/people/[redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. TO [redacted] R., thank you very much for your patience in addressing and resolving my concerns. Take care.
Regards,
[redacted]
To Whomever This May Concern, The following links regarding [redacted]'s information were all removed on 10/13/2016.[redacted] [redacted].com InfoPages.com http://infopages.com/people/p[redacted] [redacted].com InfoPages.com http://infopages.com/people/[redacted] [redacted].com InfoPages.com http://infopages.com/people/p[redacted] [redacted].com InfoPages.com http://infopages.com/people/[redacted] [redacted].com InfoPages.com http://infopages.com/people/p[redacted] Because the information has already been removed from InfoPages.com I am not sure how else we can be of service. Thank you. Sincerely,[redacted]Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
I would like all references to my name and the cities/states I've resided from removed for privacy. When I [redacted] my name it is still appearing with live content.
Regards,
[redacted]
To Whom It May Concern, Unfortunately, we do not own or operate [redacted].com or any other search engine and we cannot control the content that they display. Search engines may continue to display content until those companies index the site and learn that the information no longer exists, but we cannot expedite that process. If you would like to expedite this process, you can try submitting requests to other search engines to remove the cached content, once it's been removed from our site: Request [redacted]: https://[redacted] Thank you. Sincerely,[redacted].Customer Support Manager
To Whomever It May Concern, I wish to inform the Revdex.com that [redacted] is not our customer and never has been. [redacted] opt out request was already processed shortly after he made the request. I have checked both links provided by [redacted] and there is no information. [redacted] may need to clear...
the cache on their browser in order to see the most recent updated version of the website. Thank you. Sincerely,[redacted]Customer Support Manager
To Whom It May Concern, After careful review of the account in question, I can see that the customer had previously requested a custom search from our support department. One of our dedicated search experts performed research on behalf of the customer in attempts to find...
additional information on the subject of her.. The customer then sent several emails over the next three hours, on the 28th of February expressing displeasure in her results and requesting full account refunds. That same day on February 28th, 2017 our customer support team canceled and issued a full refund on the account in question and emailed the customer to inform them of these actions. We ask you please allow 3-5 business days for the refunds to process. I believe this matter was fully resolved by our customer support department before anyone could investigate the Revdex.com complaint that was filed. If this customer had given the department adequate time to help them, I believe they would have been satisfied. As always [redacted] is a public records site and as such we are at the mercy of state and federal privacy laws. As outlined in our Terms of Service that customers must agree to before checkout and easily found here: http://[redacted]/terms Sincerely, [redacted] Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
More than one day to comply is unacceptable. Are there really that many citizens/civilians being affected by the scams/extortion acts that this merchant and its affiliates are running across the world wide web? More than one business day to resolve this matter (a fundamental point and click task) is ludicrous.This merchant's failure to comply, own and escalate a matter brought to the merchant's attention, and the Revdex.com serving Eastern Massachusetts, Maine, Rhode Island and Vermont, that involves blatant criminal activities that include, but are not limited to fraud, extortion, scams, libel against me/my family (and as the merchant has pointed out) many other citizens/civilians is deplorable. This matter needs resolve within the next 24 business hours.Also didn't see a response/reply from the merchant regarding (2) Contact their affiliates/partners/associates/confidants and inform them to do the same immediately and indefinitely.
Regards,
[redacted]
To Whomever This May Concern,I wish to inform this customer that our billing terms are clearly labeled both on the selection page and on the checkout page. Customers are actually asked to click on a box agreeing to the monthly fee before they are allowed to reach the checkout page.We never received...
any cancellation requests from this customer until 7/12/2015. I will have to recommend this customer to the billing provider, [redacted]. They are a third party billing provider that we were working with at the time that this customer made their purchase. Please note that we do not collect any billing information including credit card numbers. Any refunds will have to come directly from [redacted] as they are the ones who have the funds from this customer. You can contact [redacted] by visiting their website: http://www.[redacted].com/support/Thank you.Sincerely,[redacted]Customer Support Manager
To whomever it may concern, Please be advised that our service allows the customers to conduct searches of various public records. Any data presented as a result of these searches is derived from records that are not in the control of RecordsFinder.com and may not always be accurate or complete....
This is found in our FAQs: [redacted] I wish to inform the customer that RecordsFinder.com provides premium reports in addition to our unlimited searches and reports. These premium reports come from a different data partner which we acquire for an extra fee of only $19.95 as these information are not available anywhere else. For our member's, the premium reports are an added value to our service. Please note that purchasing premium reports is optional. Here is the link about Premium Reports: [redacted] Our system indicates that the customer’s account has been cancelled on February 13, 2018. I have authorized a refund of $2.95. Please allow 3-5 business days for the refund to process. Sincerely, [redacted] Customer Support Assistant Manager
To Whomever This May Concern, After reviewing the customer’s complaint it is apparent that the complaint is not directly addressed to the customer support department as it does not appear that the customer has ever purchased any of our products. To reiterate, the person filing this complaint is not...
an actual customer. I wish to inform the customer that as a Public Information Broker we are not a consumer reporting agency as defined by FCRA and we do not buy, sell or deal in any non-publicly available private information. I also wish to inform the customers that all data opt- outs are facilitated as a courtesy free of charge. Our Data Management Team handles all properly submitted data removal requests within a couple of days. Having said that, I wish to also inform you that they will not be able to facilitate any Data Opt Out Request without the requester submitting the necessary information that will allow us to locate and remove specific data from our website. Sincerely, [redacted].Customer Support Manager
To Whomever This May Concern,I wish to inform anyone this may concern, that we offer opt outs/public data removal at absolutely no charge. We remove public records from anyone who requests it as a courtesy service. We do not charge money for this service. Though we have not received a proper opt out request from [redacted] I did forward this request to the Opt Out Department to remove all criminal and background records matching the name [redacted] in Texas. Again, all criminal and background records matching the name [redacted] from Texas will be removed by the department. However, due to the large number of properly submitted opt outs they get and honor every day, this may take more than one day to resolve. Thank you for your patience regarding this matter.Sincerely,[redacted].Customer Support Manager
To Whomever It May Concern, I wish to first inform the Revdex.com and any other parties that [redacted] is not and never has been a customer of eVerify.com.I would also like to inform all interested parties including [redacted] that [redacted]'s information removal request was granted some...
time ago. Unfortunately, based on the information provided here, I am unable to diagnose the problem [redacted] is experiencing. I have gone through several pages of [redacted] results with [redacted]'s name and while I have seen plenty of our competitors' links, I have not seen eVerify anywhere. If [redacted] wishes to assist by providing a screenshot or direct link, that would be most helpful. If not, [redacted] may want to ensure they are contacting the proper vendors. Thank you. Sincerely,[redacted] Customer Support Manager
If you are not affiliated with [redacted] You I will accept the closure and I apologize for reporting, but if you are connected there is info on the page .. Once again thanks and I do apologize for the inconvenience.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
To Whomever This May Concern, I sent the affiliate who owns that site another message asking about the link that [redacted] provided. The affiliate has informed me that this has been removed. [redacted] may have to clear the cache on their web browser to ensure that they are viewing the most current version of the webpage, especially if they have viewed that particular page many times. Thank you. Sincerely,[redacted].Customer Support Manager
To Whomever This May Concern,According to our ticket system, which tracks each cancellation request and email by the customer's email address, we did not receive a prior cancellation attempt from this customer.Again, I am unable to help this customer with a refund. [redacted] is the company that processes the payments and only they have the ability to give refunds. I have helped this customer as much as I possibly can. Now they must go to [redacted] to ask for a refund of their funds.Again, this customer can contact [redacted] at any time here: http://www.[redacted].com/support/Thank you.Sincerely,[redacted]Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
The link can be found in a Google search by typing [redacted] into the searchbar. The URL [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
For the record, the trial period was initiated in the late afternoon hours of July 20th. The charge came out of my account at 11:18 pm CST on the 24th. To say that customers will receive 5 full business days of access is deceptive. Other businesses that I have dealt with stand by their advertising. Thank you for my refund.
Regards,
[redacted]
To Whomever This May Concern, Please note that [redacted] is not and has never been a customer. I have asked the Opt Out Department to investigate this issue and they have informed me that they received no request from [redacted] to delete their court...
records from courtrecords.org. Despite not receiving any requests, they have removed this record for [redacted], which should resolve the issue. I wish to inform [redacted] and any other interested party that CourtRecords.org is a public records website. This information is collected from numerous databases that contain publicly available information. We offer data opt outs to all interested parties free of charge. Thank you. Sincerely,[redacted].Customer Support Manager
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I can see that two of the five records originally requested have been removed. The below listed are still appearing on your site and searchable. [redacted], [redacted], NJ http://infopages.com/people/[redacted], [redacted], NY http://infopages.com/people/[redacted], [redacted], NYhttp://infopages.com/people/[redacted]
Regards,
[redacted]