AceDepot.com

The item was never returned, no credit is due at this time

Complaint: ***
I am rejecting this response because:Representative on the phone said a refund was being issued This payment was made through my Paypal account and nothing has yet been refunded The issue is not
resolved until a full refund is issued as discussed
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Customer has no valid complaint here, we shipped as ordered the customer has simply canceled their order---NO REFUND is due until the item is received back

The correct part was shipped AGAIN, the EXand EXuse the same readerAGAIN you may confirm this with ***l @ anytime @ *** This case is closed

UPS tracking is *** It will be delivered on 1/

Item was shipped via USPS and is scheduled for delivery in 1-days *** ***

We ask that the customer check again as it was 100000000000% issued

I am rejecting this response because:It was not shipped after days so I canceled the order. The order was placed on August and canceled with Ashley on September over the phone. Customer
service was non-existentNo person answered the phone for customer service so I went to sales and finally got a person. It was Ashley and I told her to cancel order and I was tired of messing with them. She suggested that I just cancel so I told her to cancel it and I ordered from another vendor. That night they scanned a product to ship at 7:03pm. I already ordered another one. I rejected product. Just more run around with this company

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***I have never received the return label like they have promised to sendi am upset that they kept changing the subject about me asking to for a refund! I'm not happy about what they are trying to do

We need a order # to properly address

As a courtesy we will waive all restock fees

Case is not closed and I reject your responseI have told you several times that I have called ***l and they have not helped me are you even listening to my concerns? This is the absolute worst customer experience I have ever had with a business I don't know how you guys are still in business to be honestI will not spend any more of my time calling ***l for a part that you shipped meIf you were going to ship me something other than what I ordered you needed to get my permission before you shipped itI will not close this case until you send me a prepaid return shipping label and I am given a full refund

Item is in stock and have already shipped

Complaint: ***
I am rejecting this response because: My CC was charged for $on 8/7/This is verified by ** *** *** *** ***
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe day after I rejected their response, the money then was returned to me

YOu may return to *** *** *** *** *** ** ***

You may return within 30days Please call ###-###-####

Complaint: ***
I am rejecting this response because:
Just letting you know we still hadn’t received the label to mail back the paper trimmer that they sent meIts been several weeks now
Regards,
*** ***

I am rejecting this response because:
I don’t want a refund.  I want the item I ordered!!