Adore Me, Inc.

AdoreMe has high quality lingerie (and so much more!) at a much more competitive rate than most other lingerie companies currently out in the marketTheir sizes range from small sizes to plus size and if I use their website measurements, it always fits me perfectlyThe best part?? It's all delivered to your door!

I love Adore!...I haven't had ANY problems with them AT ALL! I love their products

Loved my two pj sets I bought! Comfy and high quality!

I shop on here for my wifeI find that she enjoys the styles, and fabricsOur only complaint is not finding a large choice in her size
With that being said returns have been worry free, and very easy

*** ***
*** *** *** *** ***
*** *** ** ***
*** *** ***
*** *** ***
** *** *** ***
*** ***
*** *** ** ***
*** *** *** ***
Dear RevDex.com,
This is in reply to the
complaint
ID ***
Thank you so much for
contacting us
I looked into the
customer’s case, and see that they have since reached us and been unsubscribed
as of 6/**/
We are not trying by any
means to force customers in a subscription program
I have attached below a
screen shot of the shopping cart with the two payment options (as seen in image #1):
Customers who select the VIP Membership option during checkout are sent
a membership confirmation email, then two reminder emails before the ***
reminding them to either skip the month or make a purchaseCustomers who do
neither before the *** are charged $39.95, which turns to store credit
available for their use at any time
Emails regarding membership sent to the customer in question (as seen in image #2):
The customer an order on 06/**/Unfortunately
this customer contacted us past the time frame we are able to cancel orders
For more information about canceling orders feel
free to refer to our terms and conditions:
Except as permitted in the paragraph above, you may not
reproduce, distribute, display, sell, lease, transmit, create derivative works
from, translate, modify, reverse-engineer, disassemble, decompile or otherwise
exploit this Site or any portion of it unless expressly permitted by Adore
Me.com in writingYou may not make any commercial use of any of the
information provided on the Site or make any use of the Site for the benefit of
another business unless explicitly permitted by Adore Me.com in advance and in
writingAdore Me.com reserves
the right to refuse service, terminate accounts, and/or cancel orders at its
discretion, including, without limitation, if Adore Me.com believes that client
conduct violates applicable law or is harmful to Adore Me's interests
Please also refer to our USE OF THE WEBSITE section, for additional
details
Best regards,
*** ***
*** *** *** *** *** ***
*** *** *** ** ***

*** ***
*** *** *** *** ***
*** *** ** ***
*** *** ***
*** *** ***
** *** *** ***
*** ***
*** *** ** ***
*** *** *** ***
Dear RevDex.com,
This is in reply to the
complaint ID ***
Thank you so much for
contacting us
I looked into this customer’s
case, and see that they have made purchases on sale items that don’t apply for
this offer
Unfortunately we are
not able to amend out company policy, due to misconceptionWe have this
information clearly stated on the website, as well as in the email
advertisementsTo ensure all members are aware, it is also stated again upon
the first page of check out
as displayed below, that promotional offers may
not be combined (as seen in image #1):
This does include any BOGO (Buy One Get One), Final Sale Items or Discounts valuing over
$
As a onetime courtesy
due to the misunderstanding we have gifted her with membership loyalty
reward points as well as $in store creditUnfortunately we are not able
to offer a free set or any additional reward points at this time The
customer is more than welcome to earn membership loyalty reward points by
making full price purchases going forward
Reward points and store credit for customer in question (as seen in image #2):
The customer’s account was added store credit,
as well as reward points towards her free set as previously stated
For further information about reward point please
refer to our terms and conditions:
***
Best regards,
*** ***
*** *** *** ***
*** *** *** ** ***

Love the lounge set I got! I have it on right now!!!

*** ***
*** *** *** *** ***
*** *** ** ***
*** ***
*** *** *** *** *** ***
** *** *** *** *** ***
*** *** ** *** Friday, January ***, 2015This is in reply to the customer’s rejection of our answer to complaint #***As stated in our Terms and Conditions, here: ***, customers can cancel their membership at any time by calling Client Services (8:30-8:M-F EST) and speaking with a representative Customers who unsubscribe from the membership receive a confirmation email from our representatives.Upon checking the customer’s account, we see that they were unsubscribed on 2014-12-**Moreover, all the store credit charges occurred prior to this date and the customer was sent automated emails regarding every charge (as seen in the image attached to the previous reply)Customers are able to request a refund directly, here: ***, within days of the charge.As we previously mentioned, in order to be eligible for a refund of store credit charged beyond days, the customer must write a letter or send an email to our Claims department explaining the case and why they were not able to call within our day limit to request a refundAll requests sent to the Claims department must be typedand mailed OR emailed to:*** *** ***
*** *** ***
*** *** ***
*** *** ** ***OR***If there are further comments questions or concerns, please let us know. Best regards, *** *** *** *** *** ***
*** *** *** ** ***
*** ***

Love adore me, had one small hiccup and they fixed it immediately and went above and beyond to keep my business

The product is fabulous Great service Fast delivery What more could you want?

I have some beautiful new lingerie! But one of my bras came in with the strap brokenAll good, just one defective bra

I've bought a few different things from *** and have had nothing but good experiences with each purchaseThe items are of mid-end quality, comparable to *** *** or *** brands, but not as high quality as fine Italian lingerieOf course, for around $per set you can't complainThey fit my soft hourglass body shape very wellI'm a female, years old, feet inches tall, and around pounds

*** ***
*** *** *** *** ***
*** *** ** ***
*** ***
*** *** *** *** *** ***
** *** *** *** *** ***
*** *** ** ***
*** *** *** *** This is in reply to the complaint ID
#***First of all, we would like to apologize to the customer for the inconvenience that was causedThe procedure in case of lost packages is as follows: the customer needs to start an investigation with the *** to locate their missing package. This can be done by the customer, simply by calling ***; the *** will follow up with them within 48-hours with their discoveryThe customer did not need to file a claim with their post officeWe are sorry to hear that the customer felt misinformed regarding this procedure.That being said, upon further investigation, we see that the customer was sent a voucher code as a replacement for the order that was not receivedThe code was not correctly applied towards order # ***, on December *** (see attached image #1); however, the customer was refunded the full amount that had been charged (see attached image #2).If there are further comments questions or concerns, please let us know. Best regards, *** ***
*** *** *** *** ***
*** *** *** ** ***
*** ***

They are always very helpful resolving issues, very quick to respond and get things fixed

Adore Me is fantasticThey advise me of styles, deliver fast, huge selection and great deals

Adore Me is an excellent businessTheir products are inexpensive and are always high qualityAdore Me's easy to maneuver website make shopping easyWith all of their VIP offers and deals, you always feel like a valuable costumerOverall, the experience is always enjoyable, and affordable

Great qualityTrue sizes

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
***

Dear RevDex.com,
This is in reply to the
complaint ID ***
Thank you so much for
contacting us
I looked into the
customer’s case, and see that they are not registered on AdoreMe.com with the
E-Mail address ***
We are not trying by any
means to force customers in a subscription program
I have attached below a
screen shot of the shopping cart with the two payment options (as seen in image
#1):
Customers who select the VIP Membership option during checkout are
sent a membership confirmation email, then two reminder emails before the ***
reminding them to either skip the month or make a purchaseCustomers who do
neither before the *** are charged $39.95, which turns to store credit
available for their use at any time
E-Mail’s sent to this
customer can be seen in the image provided (image #2):
This customer may feel
free to log in a view the site but they are not a VIP member and they will not
be charged unless they make a purchase
Best
regards,
*** ***
*** *** *** ***
*** *** *** ** ***
*** ***

Good products and great price