According to my recent credit reports, ***/Credit First National has reported fraudulent informationThe ***/Credit First National account was closed February 22, 2016, and the remaining balance of $was paid on the same dayWe established an agreement that they would close the accountI received a letter in the mail stating they closed the accountI then moved to a different address due to my health standing***/Credit First National has reported that there were late payments in May but is incorrect because the account was in fact closed and I no longer had access to itAccording to *** credit report, they stated that the account was closed by the consumer’s requestThey provided the closing date on the *** credit report stating September 05, 2016, when the account was sent to collectionsAlso, according to my ***, there was no balance for January and February in On my *** credit report, they reported me as late in January a
I work for the Department of State, U.SEmbassy Baghdad IraqOver the past several years I have paid my Credit First N.Acredit bills from my only line banking accountDuring Jan- July I was sent letters from Credit First N.APox Cleveland Oh stating what I owed them monthlyI was making double the month payments to pay this card off and to cancel this card thru out the past yearI return home on leave July 1st and noticed on my credit card statement I still owed $So I called the number and a rep and I got into it verbally on my cell that I owed $and It was due nowI asked to speak to her manager several times before I was able to do soOnce I addressed my issue with this new lady- she notice the credit company made a mistakes on my account and I had a balance of $I asked the lady to cancel this card and send me my fundsShe them put me on hold for minutes and never return back on the phoneI return the call the next day and
(Maiden name *** ***) On the 20th of February, I set up a payment through CFNA's website for the full account balance of $I forgot I set up this payment, and on February I made a payment through my bank's online bill pay function I called CFNA at 9:AM February and asked what I could do to get a refund on the excess credit balanceThe customer service representative assured me that it would be at my door in daysI asked if there was any way it could be expedited, she asked her supervisor, who said "no"I accepted this as a crappy business practice that sucked, but at least I knew when I would receive the refundToday, 3/28/2016, I called and waited minutes to talk to a young man who gave me a phone number to call to check on the status of the refundUpon hanging up, I realized he had given me the same customer service phone number I had just dialedSo I waited nearly another minutes to be told the refund had never been sent, and that it would be
My pocket book was stolen in February Who ever stole it opened accounts, I have got of them off of me but Credit First refuses to remove this off my credit even though its a fraud account and identity account, I just want it removed off my credit report
I received my monthly statement that showed a balance of $My last month statement was $which I made a $paymentMy monthly minimum payment is $and I paid doubleInstead of my balance going down, it went upI called customer service and they stated that I did not pay off the promotional balanceI asked what was that? Customer service stated that on my statement the promotional balance states that I can pay up front $on the interestNow, if I had $lying around, I would have bought my tires with it and not with the credit cardI am very upset! I pay these people on time every monthAs a customer, I see my bill with a balance and a due date and pay itThis promotional balance is very confusing to customersIf I paid $towards my balance, I expect that balance to go down, plain and simple
The autopay feature is archaic and unreliableIt has been faulty and caused several negative impacts on my creditI have flawless credit with all other creditorsThey say there is simply nothing to be done about it because they are aware of no issuesI have disputed this many times with credit bureaus, and it never stops and is not addressedThat is completely unacceptable treatment of consumers and their credit
I have been call *** that I have not been recive my bill and so I just start paying it on there web my bill all ways dune on of every month and I pay my bill 0n the of every month so went I told them about the later fee they said my bill is being late so I ask how min day it take for u all to get the paymeant on your web they said the same day so how is my bill later so they went inn and took the late fee off and then they stop my credit with them and that not right so they got up set because I show them wear they was wrong to put late fee on the bill
I had my oil changed at *** *** *** *** *** shopThe bill was $ I never received a bill from this company They had my phone
number and they never phoned meI have a cell phone and they never phoned in the previous months They then sent a bill after months
to my old address They never phoned to ask about my new address The company I had do the oil change has my new address
They when they did call me they told me I owed $ They also said it was for tires Seeing I never used their stupid card to purchase my tires,
I paid cash I feel they are not competent I told them to send me a bill and I would pay for the oil change
I paid the $for the oil change Now they want $ I did not but anything else I will never use their card again
I have a card with CFNAI went online to pay my bill, then I viewed my statement and realized that there had been a $purchase on my AccountI contacted the customer service line to further the reasoning of this charge and for it to be removedI spoke with two representatives that were not helpful at all! The first representative Margarita ID# instructed me to call who ever did this? How is this customer service this was a fraudulent purchase, and she instructed me to contact the business or person who committed the fraudulent purchase on my accountThen she further informed that this was done out state! How is that possible that there is no security measures or privacy measures that I was not notified that an out of state purchase was being put on my account for almost $That is not protecting the customers privacy and as well the bank has no security measures at all regarding fraudulent purchasesMy address registered with CFNA is in one state, any purchases I have mad
I called up to have them allocate a portion of my $payment to go to the month interest free promotional balance Since I had a high interest revolving balance they refused to put any of the payment towards the promo balance until months before it expires The promotional balance is $and I can't come up with the $in months They said they are following the Credit Card Act I have other store cards and they never had a problem allocating the payments as long as the required amount goes towards the highest interest balance They also are not following their own credit card agreement I signed with them saying I have months to pay it off and the section of payment method I have continued to fight them on this but they refuse to allocated any payments regardless of breaking the agreement They state they are not set up to put any money towards the promo balance until the revolving balance is paid off or the months before expiration which ever comes first
I used my Firestone credit card about months ago, just to keep it activeI've used it twice in the years I've had itI completely forgot I used it I received a notice from my credit monitoring serviceSaying that my credit score dropped points, due to a delinquent paymentIt was from cfnaI received no communication from cfna in regards to a late payment or even a paymentNo email, no paper bill and no phone callThe best answer they could provide me with was "we don't know why you didn't receive a notice"
I had filled bankruptcy in and out of now where they flagged my credit report as chapter bankruptcy almost years laterThe issue I have is why someone was playing with my accountThey were not included in the bankruptcy because there was not a balance at the time how ever all my other accounts that has zero balances were closedI do understand I am behind on my account but the issue is why was someone in my accountI have the proof where someone flagged itI want an explanation as to why this account was not closed when I filed bankruptcythen for them to send letters to turn me over to collections
I received a letter on July that my account has a balance of and will be reported to collections if I do not take actionI called CFNA on July and came to know that a charge of $has been unpaid for three months and late fees had accruedBy the way, I had not received any statement from them prior to this letter that I received in the mail yesterdayI was also told they they could charge it to my checking account that was on file! I had given them my checking account in January when I had called in to make a payment, and asked them to use the checking account for future billsHowever, in spite of having the checking account information, they did not charge and did not send me a statement, and kept charging late fees every month until yesterday when they sent the letterI requested that the late fees be waived or reduced to some reasonable amount such as $so that we could resolve this amicablyBut the customer representative only offer to remove one of the four la
I received a bill in Jan that said it was two months lateI did not receive any bills prior to that pointI paid the bill as soon as I receive it but they will not remove the late fees and are reporting the issue to the credit bureauThey have not provided proof that they were sending monthly statements
First of all, they never send you the billThey don't let you set up auto payments eitherWhat they want is, late payment with an interestWhen, my bill was due, their website didn't workI tried several times thinking it was just my computer, but their website continued to say it was experiencing "technical difficulties" When I finally did pay my bill they charged me with late and interest I will NEVER EVER EVER use *** CFNA againAlso, I will be writing to Attorney of General because of your fraudulent late charges
I HAD A FLAT TIRE ON OCT 29TH I STOPPED AT Superior Tire - *** *** *** *** *** *** ** *** THE SALES PERSON WORKING OFFERED ME A CREDIT OFFER MONTHS FREE INTREST WITH NO CREDIT CHECK I TOLD HIM I DID NOT WANT A CREDIT INQUIRE OM MY CREDIT BECAUSE IT CHANGES YOUR CREDIT SCORE HE TOLD ME NO INQUIRE JUST A PHONE CAL FOR APPROVAL I SAID OK I HAVE THIS MUCH CREDIT I COULD HAVE USED WITH NO INQUIRE
VISA US BANK LIMIT USED
DISCOVER LIMIT USED
MASTER CARD CAPITOL ONE LIMIT USED
VISA MERICK BANK LIMIT USED
VISA CREDIT ONE BANK LIMIT USED
MASTER CARD CTI BANK LIMIT USED
I CALLED Credit First National Association AND TOLD THEM THE SITUATION I WAS ON THE PHONE TWICE FOR OVER AN HOUR WAITING FOR SUPERVISOR THAN NEVER ANSWERED I TOLD THE PERSON I WANTED THE INQUIRE TAKEN OFF MY CREDIT REPORT AS IT MADE MY SCORE GO DOWN POINTS SHE NEVER DID ANYTHING THE SALES PERSON THAT REPRESENTS Credit First National Associati
Hello,
I'm getting the run around from your Firestone Credit Card supplier CFNA
I sent them a *** Card Balance Transfer Check to payoff my balance ($842.34)
CFNA says they "haven't received the funds", but the check posted to my *** Card account on Nov29th,
This is REALLY making me angry
Any help with this would be greatly appreciated
Thank You,
*** ***
***
I am demanding that they provide me with ALL account documents from opening until nowIf you cannot provide ALL of them, including answer to the letter I wrote to dispute the late payments and my right to dispute, I want the account removed in compliance to FCRA
Was never notified of promotion ending Was told to look at my statements, even though they are on automatic payment and paperless billing It seems this is an intentional effort to hide the date of promotion ending to charge excessive interest
Paid off my account in full Hit with a feeI called and was told it would be removed FEE was not removed as promisedNow the fee is and my credit score has dropped Did not receive a bill
According to my recent credit reports, ***/Credit First National has reported fraudulent informationThe ***/Credit First National account was closed February 22, 2016, and the remaining balance of $was paid on the same dayWe established an agreement that they would close the accountI received a letter in the mail stating they closed the accountI then moved to a different address due to my health standing***/Credit First National has reported that there were late payments in May but is incorrect because the account was in fact closed and I no longer had access to itAccording to *** credit report, they stated that the account was closed by the consumer’s requestThey provided the closing date on the *** credit report stating September 05, 2016, when the account was sent to collectionsAlso, according to my ***, there was no balance for January and February in On my *** credit report, they reported me as late in January a
I work for the Department of State, U.SEmbassy Baghdad IraqOver the past several years I have paid my Credit First N.Acredit bills from my only line banking accountDuring Jan- July I was sent letters from Credit First N.APox Cleveland Oh stating what I owed them monthlyI was making double the month payments to pay this card off and to cancel this card thru out the past yearI return home on leave July 1st and noticed on my credit card statement I still owed $So I called the number and a rep and I got into it verbally on my cell that I owed $and It was due nowI asked to speak to her manager several times before I was able to do soOnce I addressed my issue with this new lady- she notice the credit company made a mistakes on my account and I had a balance of $I asked the lady to cancel this card and send me my fundsShe them put me on hold for minutes and never return back on the phoneI return the call the next day and
(Maiden name *** ***) On the 20th of February, I set up a payment through CFNA's website for the full account balance of $I forgot I set up this payment, and on February I made a payment through my bank's online bill pay function I called CFNA at 9:AM February and asked what I could do to get a refund on the excess credit balanceThe customer service representative assured me that it would be at my door in daysI asked if there was any way it could be expedited, she asked her supervisor, who said "no"I accepted this as a crappy business practice that sucked, but at least I knew when I would receive the refundToday, 3/28/2016, I called and waited minutes to talk to a young man who gave me a phone number to call to check on the status of the refundUpon hanging up, I realized he had given me the same customer service phone number I had just dialedSo I waited nearly another minutes to be told the refund had never been sent, and that it would be
My pocket book was stolen in February Who ever stole it opened accounts, I have got of them off of me but Credit First refuses to remove this off my credit even though its a fraud account and identity account, I just want it removed off my credit report
I received my monthly statement that showed a balance of $My last month statement was $which I made a $paymentMy monthly minimum payment is $and I paid doubleInstead of my balance going down, it went upI called customer service and they stated that I did not pay off the promotional balanceI asked what was that? Customer service stated that on my statement the promotional balance states that I can pay up front $on the interestNow, if I had $lying around, I would have bought my tires with it and not with the credit cardI am very upset! I pay these people on time every monthAs a customer, I see my bill with a balance and a due date and pay itThis promotional balance is very confusing to customersIf I paid $towards my balance, I expect that balance to go down, plain and simple
The autopay feature is archaic and unreliableIt has been faulty and caused several negative impacts on my creditI have flawless credit with all other creditorsThey say there is simply nothing to be done about it because they are aware of no issuesI have disputed this many times with credit bureaus, and it never stops and is not addressedThat is completely unacceptable treatment of consumers and their credit
I have been call *** that I have not been recive my bill and so I just start paying it on there web my bill all ways dune on of every month and I pay my bill 0n the of every month so went I told them about the later fee they said my bill is being late so I ask how min day it take for u all to get the paymeant on your web they said the same day so how is my bill later so they went inn and took the late fee off and then they stop my credit with them and that not right so they got up set because I show them wear they was wrong to put late fee on the bill
I had my oil changed at *** *** *** *** *** shopThe bill was $ I never received a bill from this company They had my phone
number and they never phoned meI have a cell phone and they never phoned in the previous months They then sent a bill after months
to my old address They never phoned to ask about my new address The company I had do the oil change has my new address
They when they did call me they told me I owed $ They also said it was for tires Seeing I never used their stupid card to purchase my tires,
I paid cash I feel they are not competent I told them to send me a bill and I would pay for the oil change
I paid the $for the oil change Now they want $ I did not but anything else I will never use their card again
I have a card with CFNAI went online to pay my bill, then I viewed my statement and realized that there had been a $purchase on my AccountI contacted the customer service line to further the reasoning of this charge and for it to be removedI spoke with two representatives that were not helpful at all! The first representative Margarita ID# instructed me to call who ever did this? How is this customer service this was a fraudulent purchase, and she instructed me to contact the business or person who committed the fraudulent purchase on my accountThen she further informed that this was done out state! How is that possible that there is no security measures or privacy measures that I was not notified that an out of state purchase was being put on my account for almost $That is not protecting the customers privacy and as well the bank has no security measures at all regarding fraudulent purchasesMy address registered with CFNA is in one state, any purchases I have mad
I called up to have them allocate a portion of my $payment to go to the month interest free promotional balance Since I had a high interest revolving balance they refused to put any of the payment towards the promo balance until months before it expires The promotional balance is $and I can't come up with the $in months They said they are following the Credit Card Act I have other store cards and they never had a problem allocating the payments as long as the required amount goes towards the highest interest balance They also are not following their own credit card agreement I signed with them saying I have months to pay it off and the section of payment method I have continued to fight them on this but they refuse to allocated any payments regardless of breaking the agreement They state they are not set up to put any money towards the promo balance until the revolving balance is paid off or the months before expiration which ever comes first
I used my Firestone credit card about months ago, just to keep it activeI've used it twice in the years I've had itI completely forgot I used it I received a notice from my credit monitoring serviceSaying that my credit score dropped points, due to a delinquent paymentIt was from cfnaI received no communication from cfna in regards to a late payment or even a paymentNo email, no paper bill and no phone callThe best answer they could provide me with was "we don't know why you didn't receive a notice"
I had filled bankruptcy in and out of now where they flagged my credit report as chapter bankruptcy almost years laterThe issue I have is why someone was playing with my accountThey were not included in the bankruptcy because there was not a balance at the time how ever all my other accounts that has zero balances were closedI do understand I am behind on my account but the issue is why was someone in my accountI have the proof where someone flagged itI want an explanation as to why this account was not closed when I filed bankruptcythen for them to send letters to turn me over to collections
I received a letter on July that my account has a balance of and will be reported to collections if I do not take actionI called CFNA on July and came to know that a charge of $has been unpaid for three months and late fees had accruedBy the way, I had not received any statement from them prior to this letter that I received in the mail yesterdayI was also told they they could charge it to my checking account that was on file! I had given them my checking account in January when I had called in to make a payment, and asked them to use the checking account for future billsHowever, in spite of having the checking account information, they did not charge and did not send me a statement, and kept charging late fees every month until yesterday when they sent the letterI requested that the late fees be waived or reduced to some reasonable amount such as $so that we could resolve this amicablyBut the customer representative only offer to remove one of the four la
I received a bill in Jan that said it was two months lateI did not receive any bills prior to that pointI paid the bill as soon as I receive it but they will not remove the late fees and are reporting the issue to the credit bureauThey have not provided proof that they were sending monthly statements
First of all, they never send you the billThey don't let you set up auto payments eitherWhat they want is, late payment with an interestWhen, my bill was due, their website didn't workI tried several times thinking it was just my computer, but their website continued to say it was experiencing "technical difficulties" When I finally did pay my bill they charged me with late and interest I will NEVER EVER EVER use *** CFNA againAlso, I will be writing to Attorney of General because of your fraudulent late charges
I HAD A FLAT TIRE ON OCT 29TH I STOPPED AT Superior Tire - *** *** *** *** *** *** ** *** THE SALES PERSON WORKING OFFERED ME A CREDIT OFFER MONTHS FREE INTREST WITH NO CREDIT CHECK I TOLD HIM I DID NOT WANT A CREDIT INQUIRE OM MY CREDIT BECAUSE IT CHANGES YOUR CREDIT SCORE HE TOLD ME NO INQUIRE JUST A PHONE CAL FOR APPROVAL I SAID OK I HAVE THIS MUCH CREDIT I COULD HAVE USED WITH NO INQUIRE
VISA US BANK LIMIT USED
DISCOVER LIMIT USED
MASTER CARD CAPITOL ONE LIMIT USED
VISA MERICK BANK LIMIT USED
VISA CREDIT ONE BANK LIMIT USED
MASTER CARD CTI BANK LIMIT USED
I CALLED Credit First National Association AND TOLD THEM THE SITUATION I WAS ON THE PHONE TWICE FOR OVER AN HOUR WAITING FOR SUPERVISOR THAN NEVER ANSWERED I TOLD THE PERSON I WANTED THE INQUIRE TAKEN OFF MY CREDIT REPORT AS IT MADE MY SCORE GO DOWN POINTS SHE NEVER DID ANYTHING THE SALES PERSON THAT REPRESENTS Credit First National Associati
Hello,
I'm getting the run around from your Firestone Credit Card supplier CFNA
I sent them a *** Card Balance Transfer Check to payoff my balance ($842.34)
CFNA says they "haven't received the funds", but the check posted to my *** Card account on Nov29th,
This is REALLY making me angry
Any help with this would be greatly appreciated
Thank You,
*** ***
***
I am demanding that they provide me with ALL account documents from opening until nowIf you cannot provide ALL of them, including answer to the letter I wrote to dispute the late payments and my right to dispute, I want the account removed in compliance to FCRA
Was never notified of promotion ending Was told to look at my statements, even though they are on automatic payment and paperless billing It seems this is an intentional effort to hide the date of promotion ending to charge excessive interest
Paid off my account in full Hit with a feeI called and was told it would be removed FEE was not removed as promisedNow the fee is and my credit score has dropped Did not receive a bill